Nightingale Devoted Care of Lancaster

Pros

• Extended Family Care has wonderful caregivers who truly care about patients and go above and beyond to ensure they are well taken care of.
• Their registered nurses were professional and compassionate, caring for the husband for a year and making his last days easier.
• Suzanne and Andrea provided caring support during a difficult time.
• The staff and care are excellent and highly praised.
• The company runs smoothly with insurance, staff, and supervision, with no issues reported.
• They hire parents who are qualified to work for their own children, reflecting a family-friendly workplace, with referrals from others confirming positive experiences.

Cons

• He was not always the easiest patient to work with.

Review

Extended Family Care imprints a strong impression of what truly dedicated caregiving looks like. The reviewers describe a team that feels more like a close-knit group of helpers who genuinely care for their patients, prioritizing well-being and peace of mind for families during tough times. The consistent thread is that the caregivers not only perform tasks, but go above and beyond to ensure that those in their care are treated with dignity, respect, and compassion. The sentiment conveyed is one of gratitude for caregivers who treat each patient as a person with needs, fears, and hopes, rather than just a case to manage.

A central pillar of the praise centers on the registered nurses who cared for a husband over the course of a year. These nurses are remembered as professional and compassionate, bringing steadiness to a situation that could have been overwhelming. Even though the husband was not always the easiest patient to work with, the nurses remained patient, adaptable, and capable in their approach. Their involvement is framed as a stabilizing and comforting presence, especially as they supported the family through a difficult period and helped make the husband's last days more manageable and less fraught with stress. The names Suzanne and Andrea stand out as two caregivers who embodied this care so vividly that the family felt compelled to acknowledge them personally for their kindness and professional support.

The reviews emphasize a level of care that feels personal and attentive. The caregivers are described as not merely performing tasks, but actively engaging with the patient and family, listening, and responding with thoughtful, compassionate action. This kind of care is portrayed as the difference between routine nursing visits and truly meaningful support during challenging moments. The staff's ability to blend professional expertise with genuine concern appears to be a hallmark of Extended Family Care's service in the eyes of these families, leaving a lasting impression of trust and appreciation.

Turning to experiences from 2014, the family recounts a birth that required a wound vac, where nursing support was again provided by the company. The care received after childbirth in 2014 is described as exceptional, with the insurance choosing Extended Family Care for this need. The reviewer notes that they could not praise the company fast enough, underscoring how the combination of timely nursing support and the company's capabilities left a strong positive impression. This early encounter with high-quality care seems to have laid a foundation for lasting confidence in the company's ability to manage complex medical scenarios.

Fast forward to 2019 and beyond, the same family recounts facing another serious healthcare situation: a medical fragile child. Here the writer, who is a certified nursing assistant, highlights a unique aspect of Extended Family Care - the company's willingness to hire parents who meet the qualifications to care for their own children. This point underscores a culture that respects and values family involvement in care, and it reinforces the sense of continuity and alignment between a family's needs and the caregiver team. The writer emphasizes that there have been no issues with insurance, staff, or supervisors through these years, and that every interaction has been characterized by professionalism and reliability. The overall tone is one of consistent satisfaction and trust in the organization's ability to support a family through ongoing, evolving care needs.

The testimonials also reflect a broader sense of community and referral. The writer mentions having referred several people to Extended Family Care, all of whom have had positive experiences. This speaks to a level of confidence that extends beyond personal experience, suggesting that the care model is dependable enough to recommend to others who are seeking reliable support for their loved ones. The sense of trust is reinforced by the absence of reported issues in critical areas like insurance handling, staffing, and supervision, which often shape a family's long-term experience with home health services.

Taken together, the reviews present Extended Family Care as a provider that blends professional expertise with genuine empathy. The caregivers are portrayed as capable, patient, and deeply committed to easing the burdens that come with serious health challenges. The personal notes - recognizing Suzanne and Andrea for their care, recalling successful wound care in 2014, and highlighting ongoing, harmonious relationships with families - compose a portrait of a service that families rely on not just for medical tasks but for humane, supportive partnerships during some of life's most difficult moments. The overall narrative is one of enduring trust, compassionate care, and a community of caregivers who consistently meet families where they are.

Physicians

• Orthopaedic Specialists of Central Pennsylvania (0.3 miles)
• The Laser Wellness Center (0.8 miles)
• Dermatology Physicians (0.9 miles)
• Conestoga Eye (1 miles)
• Lancaster Orthopedic Group (1.2 miles)
• The Heart Group (1.2 miles)
• Highlands Family Practice (1.2 miles)

Restaurants

• Harvest Seasonal Grill & Wine Bar – Lancaster (0.5 miles)
• MOD Pizza (0.5 miles)
• P.F. Chang's China Bistro (0.5 miles)
• Plaza Azteca Restaurantes Mexicanos (0.6 miles)
• Wendy's (0.6 miles)
• Chick-Fil-A (0.6 miles)
• Lyndon City Line Diner (0.7 miles)

Parks

• Long's Park (0.6 miles)
• Beau's Dream Dog Park at Buchanan Park (1.1 miles)
• Buchanan Park (1.2 miles)
• Musser Park (1.8 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (0.9 miles)
• Panera Bread (1 miles)
• Splits & Giggles (1.3 miles)
• Rachel's Cafe & Creperie (1.5 miles)
• Copper Cup Coffee (1.6 miles)
• Square One Coffee (1.7 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Wegmans (1 miles)
• CVS Pharmacy (1.4 miles)
• Lifecare Pharmacy (1.6 miles)
• Rite Aid (1.8 miles)
• Weis Pharmacy (1.8 miles)

Transportation

• Amtrak (0.9 miles)

Theaters

• Reel Cinemas Lancaster (1 miles)

Hospitals

• UPMC Heart and Vascular Institute (1.1 miles)
• Lancaster General Health (1.5 miles)
• Lancaster Rehabilitation Hospital (1.6 miles)
• Heart Hospital of Lancaster (1.7 miles)
• Physicians Surgery Center (1.9 miles)

Places of Worship

• Sacred Heart Church (1.4 miles)