Hamilton Arms Center

Save

Hamilton Arms Center

336 South West End Avenue, Lancaster, PA 17603

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
70
4 stars
19
3 stars
2
2 stars
2
1 stars
7

Skilled Nursing Facility

Hamilton Arms Center Costs & Pricing

Hamilton Arms Center's monthly costs for room types reflect a premium pricing structure when compared to both Lancaster County and the broader state of Pennsylvania. For semi-private rooms, residents can expect to pay $5,400, which is significantly higher than the county average of $3,844 and the state average of $3,542. Similarly, private rooms at Hamilton Arms Center are priced at $5,850, surpassing Lancaster County's rate of $4,840 and Pennsylvania's average of $4,890. This pricing may indicate a focus on high-quality care or enhanced amenities that could justify the additional expense for prospective residents seeking superior services in a supportive environment.

Floor plansHamilton Arms CenterLancaster CountyPennsylvania
Semi-Private$5,400$3,844$3,542
Private$5,850$4,840$4,890

Overall Review of Hamilton Arms Center

Pros

  • pro The staff are friendly, attentive, and kind to residents and their families.
  • pro Care at Hamilton Arms is described as above and beyond, with evident compassion for families.
  • pro The facility is clean, welcoming, and well maintained for visitors.
  • pro The food is very good and dietary needs are addressed well.
  • pro Residents are treated like family; staff go above and beyond to ensure comfort and well-being.
  • pro Specific staff receive high praise, including Laura (aide), Jen (front desk), Rose (nurse), and the activities team (Lorman, Jess, Kim).
  • pro The activities program is meaningful and staff are invested in residents.
  • pro Transitions between wings or rooms are handled smoothly with care and comfort.
  • pro The environment is professional, respectful, and polite.
  • pro The dining room is spacious and meals are appealing.
  • pro Families feel confident in Hamilton Arms and would recommend it.

Cons

  • pro The elevator is broken quite often.
  • pro It was very depressing, and the floor stuck to the shoes.
  • pro The dad had an awful experience during rehab after transfer from the hospital.
  • pro On the second day he began tremors and slurred speech; by the third day he did not know his visitors and had dark urine, indicating a recurrence of his UTI, while staff seemed oblivious to his deteriorating condition.
  • pro On 2 low, some newer staff sometimes sit and talk instead of attending to residents, which bothered the reviewer and suggested training should be done by longer-tenured staff.
  • pro The decor is dated; the building needs updating with painting.
  • pro Dietary restrictions take some time to get in place.
  • pro Hamilton Arms doesn't look very nice.

Review

Across most of the experiences shared, Hamilton Arms emerges as a place where the human side of care shines brightest. Families repeatedly describe the staff as friendly, attentive, patient, and genuinely caring about both residents and their loved ones. The overarching tone is one of gratitude for the kindness and support shown during transitions, daily routines, and even difficult moments. The consistent refrain is that the people doing the caregiving - nurses, aides, receptionists, and activity staff - tursn ordinary days into moments of warmth and reassurance for families navigating a challenging time.

Several threads run through the positive reviews: the personal warmth of the caregivers, the sense that staff treat residents like family, and the palpable effort to make visitors feel welcome and involved. Specific staff members are singled out for their impact: Laura, an aide who ensures the daily routines - like laundry and meals - are handled with care; Rose, a nurse on 2-low, who goes above and beyond for residents; Jen at the front desk, who greets visitors with a bright smile and makes them feel part of the community. Names like Lorman, Jess, and Kim in the activities team are highlighted for their investment in keeping residents engaged and connected with meaningful events. The facility's front desk receptionist is praised for fostering a sense of belonging, with one reviewer noting that Jen makes you feel like family.

Families repeatedly mention clean facilities, a welcoming atmosphere, and a dining experience that residents and visitors find pleasant. There are notes about a calendar of daily events that helps families anticipate what's happening, and about a dining room that feels spacious and accommodating, with meals that residents find appealing. Even when first arriving, many visitors report that the staff were helpful in orienting them, providing room numbers, and guiding them through the transition. The overall impression is that Hamilton Arms provides a patient-centered environment where residents live with dignity and where families feel their loved ones are in capable, kind hands.

End-of-life moments are described with particular emotion and appreciation. One reviewer emphasizes that the care extended to a parent who was nearing the end of life was "above and beyond," with staff offering compassionate support to both the patient and family. Hugs, tears shared, and respectful, gentle interactions stand out as defining parts of the experience. The sense that staff respect and accompany families through difficult times - as well as through daily routines and decision-making - is a recurring theme.

There are also notes about progress and rehab, especially for residents in the rehab phase. Several reviewers describe improvements in well-being and in practical aspects like appetite and daily functioning, with staff helping residents stay clean, dressed, and properly nourished. This focus on practical, day-to-day support - measured in small, meaningful ways like mealtime assistance - contributes to a sense that the staff are mindful of residents' needs and dedicated to helping them regain independence and strength. The words of appreciation extend to the team that coordinates rehabilitation, activities, and personal care, acknowledging that these efforts collectively contribute to better outcomes for residents.

A more nuanced picture includes acknowledged challenges and areas for improvement. Some reviewers note practical inconveniences, such as an elevator that is frequently out of service and occasional maintenance needs that affect the building's appearance rather than the care itself. A few express that the facility's d?cor feels dated and could benefit from updates or cosmetic refreshes, and one reviewer mentions the floor conditions as a problem they noticed during a visit. Dietary restrictions are described as sometimes taking longer to implement, highlighting a gap between policy and practice that families would like to see closed. The sentiment is that these issues do not negate the overall positive experiences but they do matter to families who rely on timely, consistent care.

A minority of reviews recount more troubling experiences, offering a sobering reminder that quality care can vary in practice. One reviewer describes a dreadful stretch for a loved one who fell out of bed, did not receive timely X-rays, developed tremors, and subsequently showed signs of a worsening condition before a move back to hospital was requested. The reviewer's conclusion is clear and strong: if the patient's care in rehab is going to proceed, it must be conducted elsewhere. This account stands in contrast to the otherwise overwhelmingly positive tone and serves as a cautionary note that ongoing vigilance and accountability in monitoring residents' health must be part of the facility's operations.

Overall, Hamilton Arms presents a compelling case as a care community where the human touch matters. The majority of reviews celebrate staff who are friendly, respectful, and deeply committed to residents and their families. They praise the sense of family, the supportive roles of the activities and care teams, the cleanliness and welcoming environment, and the ongoing, compassionate treatment through transitions, rehab, and even end-of-life care. While there are legitimate concerns about facility upgrades, repair needs, and some gaps in process - particularly around safety incidents and certain health care decisions - these do not erase the core strengths that many families repeatedly highlight. For those seeking a place where staff are often described as going above and beyond, Hamilton Arms stands out as a compassionate option that many families choose with confidence.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Hamilton Arms Center in Lancaster, PA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Housekeeping services are provided to maintain a clean and organized living space.

Residents can enjoy the beautiful outdoor spaces such as gardens and outdoor seating areas. Move-in coordination is available to assist new residents with their transition into the community.

Care services at Hamilton Arms Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical care.

Special dietary restrictions are accommodated through meal preparation and service, including diabetes diet options. Medication management is provided to ensure that residents take their medications as prescribed.

The community promotes mental wellness through its mental wellness program which focuses on engaging activities and supports emotional well-being. Scheduled daily activities provide opportunities for socialization and entertainment.

Hamilton Arms Center is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. These nearby resources provide easy access to services and activities beyond the community's grounds.

Overall, Hamilton Arms Center offers a comfortable living environment with comprehensive care services to meet the needs of its residents while also providing convenience with nearby amenities in Lancaster, PA.

Nearby Places of Interest

This part of Lancaster, Pennsylvania, offers a variety of amenities that cater to seniors looking for a convenient and vibrant community. With several cafes, restaurants, pharmacies, and medical facilities within close proximity, residents have easy access to everyday necessities and healthcare services. The presence of parks like Buchanan Park and Beau's Dream Dog Park provide opportunities for leisurely walks and outdoor activities. Additionally, the nearby Sacred Heart Church offers spiritual support for those seeking a place of worship. The presence of multiple hospitals in the area ensures that residents have access to quality healthcare services when needed. Overall, this neighborhood provides a well-rounded living environment that can meet the needs and preferences of seniors looking for a comfortable and supportive community in Lancaster.

Cafes

  • Valentino's Cafe (0.2 miles)
  • Copper Cup Coffee (0.3 miles)
  • Splits & Giggles (0.8 miles)
  • Prince Street Cafe (1 miles)
  • Rachel's Cafe & Creperie (1 miles)
  • Passenger (1 miles)
  • New Holland Coffee Co (1.1 miles)

Physicians

  • Pediatric Specialty Care at Lancaster (0.2 miles)
  • Interventional Spine Associates (0.5 miles)
  • Lancaster Pulmonary and Sleep Associates (0.5 miles)
  • Lancaster Medical Group (0.5 miles)
  • Red Rose Pediatrics (0.5 miles)
  • Family Practice Associates of Lancaster (0.5 miles)
  • LG Health Physicians Family Medicine Abbeyville (0.5 miles)

Restaurants

  • 551 West (0.5 miles)
  • Taco Bell (0.8 miles)
  • Brendee's Irish Pub (0.8 miles)
  • McDonald's (0.9 miles)
  • Luca (0.9 miles)
  • Spring House Brewing Company (0.9 miles)
  • Plough (1.1 miles)

Places of Worship

  • Sacred Heart Church (0.6 miles)

Parks

  • Buchanan Park (0.7 miles)
  • Beau's Dream Dog Park at Buchanan Park (0.8 miles)
  • Musser Park (1.4 miles)
  • Long's Park (2 miles)
  • Lancaster County Central Park (2.5 miles)

Pharmacies

  • Rite Aid (1 miles)
  • Rite Aid (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.9 miles)
  • Stauffers of Kissel Hill Fresh Foods (1.9 miles)
  • Rite Aid (2 miles)

Hospitals

  • Lancaster General Health (1.4 miles)
  • Lancaster Rehabilitation Hospital (2.4 miles)
  • Heart Hospital of Lancaster (2.4 miles)
  • UPMC Heart and Vascular Institute (2.4 miles)
  • Lancaster General Health (2.5 miles)
  • Davita Kidney Care (2.6 miles)

Transportation

  • Amtrak (1.7 miles)

Frequently Asked Questions

How much does it cost to live at Hamilton Arms Center in Lancaster, PA?
Where is Hamilton Arms Center?
Does Hamilton Arms Center allow residents to have pets?
What photos are available for Hamilton Arms Center in Lancaster, Pennsylvania?

Nearby Communities

Related Resources

  • does medicare cover hospiceComprehensive Guide to Medicare Coverage for Hospice Care

    Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.

  • caregiver burnoutCaring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout

    Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.

  • caregiver burnoutCaregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being

    Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.