Rose City Nursing And Rehab At Lancaster

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Rose City Nursing And Rehab At Lancaster

425 North Duke Street, Lancaster, PA 17602

For more information about senior living options: (844) 490-3973

3.2 from 48 reviews
5 stars
23
4 stars
3
3 stars
0
2 stars
3
1 stars
19

Skilled Nursing Facility

Rose City Nursing And Rehab At Lancaster Costs & Pricing

Rose City Nursing and Rehab at Lancaster offers a competitive monthly rate of $4,750 for private rooms, positioning itself as a cost-effective option within Lancaster County where the average is slightly higher at $4,840. When compared to state averages in Pennsylvania, which stand at $4,890, Rose City stands out not only for its affordability but also for its commitment to quality care. This competitive pricing reflects their dedication to providing residents with both exceptional services and a welcoming environment while ensuring that financial considerations remain manageable for families seeking rehabilitation and nursing care solutions.

Floor plansRose City Nursing And Rehab At LancasterLancaster CountyPennsylvania
Private$4,750$4,840$4,890

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    Overall Review of Rose City Nursing And Rehab At Lancaster

    Pros

    • pro The staff are friendly and welcoming.
    • pro Rose City is a unique place due to its dedicated staff who ensure residents' health, safety, and happiness.
    • pro Lorenzo Plauger is a super nice gentleman who works at Rose City.
    • pro The ADON demonstrates daily compassion and care for staff and residents.
    • pro The floor staff are extremely helpful in making rooms ready and welcoming for new admissions.
    • pro The nurses and staff are very kind.
    • pro The staff come together to care for all residents, in the heart of Lancaster.
    • pro They care deeply about their residents and have worked hard to change the facility's past reputation.
    • pro The facility has shown positive changes under new management.
    • pro The residents are treated as family.

    Cons

    • pro The reviewers claim the facility is disgusting, with bugs and mice on site.
    • pro They allege severe neglect, including a resident losing weight to under 70 pounds, becoming incontinent, and needing pur?ed food.
    • pro They allege abuse occurred and that staff failed to document incidents, with a CNA accused of hitting a resident.
    • pro They state staff are rude, overworked, and inattentive, with reports of screaming at patients and lack of incident reporting after falls.
    • pro They describe unsanitary conditions, including odors and stained linens.
    • pro They criticize understaffing and call for retraining or replacement of staff.
    • pro They report poor maintenance, such as discarded furniture outside and residents lacking basic amenities like a TV.
    • pro They advise others not to admit loved ones and to stay with them if admission is unavoidable.

    Review

    The collection of experiences shared about Rose City Nursing and Rehab presents a broad spectrum of what people encounter there, from glowing praise to alarming warnings. On the positive side, several reviewers describe the facility as a place where the staff are friendly, welcoming, and genuinely attentive to residents. Visitors and relatives repeatedly note that the staff are courteous, engaging, and willing to go the extra mile to make patients feel at home. Some comment that the admission process can be smooth and that staff members take the time to learn who visitors are, which helps create a sense of belonging even for those new to the facility. The sense of warmth is reinforced by particular individuals who are repeatedly singled out for their kindness, such as a nurse named Lorenzo Plauger, described as "super nice" and instrumental in making visitors feel welcomed.

    Another thread of praise centers on improvements in the facility over time. Several reviewers point to positive changes since around spring 2023, including cleaner hallways, a more welcoming environment, and a greater sense of efficiency and care from the staff. There is admiration for the new management and for specific leaders within the building, notably the new Head Administrator and the ADON (Assistant Director of Nursing), whose daily presence and dedication are credited with lifting the facility's performance. Commentators emphasize that the staff come together in a spirit of teamwork to ensure residents receive proper care, and some express gratitude for the increased attention to resident safety, health, and overall happiness. The tone in these messages is hopeful, suggesting that improvements are ongoing and that many families feel more confident about Rose City than they did in the past.

    Yet, alongside the praise, a substantial number of reviews convey serious concerns that cannot be overlooked. A number of contributors describe the facility as dirty and inadequately maintained, with mentions of odors, stained linens, and general neglect. One or two accounts allege that the environment was not conducive to healing and that the quality of daily care did not meet basic expectations, painting a picture of a place struggling with upkeep and consistency of service. Some reviewers express frustration with under-staffing and the resulting impact on attention to residents, particularly those who are bedfast or requiring continuous assistance. The recurring worry is that the demands placed on overworked staff lead to care gaps, missed routines, and a sense that residents are not receiving the support they need.

    A particularly troubling thread centers on allegations of abuse and neglect that some families allege occurred at Rose City. One reviewer recounts what they describe as a harrowing experience involving police reports and a court order for access to records, claiming that a loved one with Down syndrome endured neglect on the dementia floor, suffered significant weight loss, and required inhumane levels of care. The reviewer claims that the facility misdocumented care and that critical records were withheld until legal intervention. Across several comments, families describe episodes of neglect, poor supervision, and what they regard as an unsafe or cruel environment. While these items are presented as firsthand accounts rather than verified facts, they circulate as serious accusations within the broader narrative about the facility.

    Other reviews underscore a perception that past negative press or reputational damage may have influenced current feelings about Rose City. Some readers acknowledge that the facility has faced difficult times and that there have been missteps in the past, but they emphasize the tangible improvements they have observed more recently. A few commentaries encourage giving the facility a chance, suggesting that the current leadership and staff are working hard to turn things around, retrain personnel, and focus more carefully on patient-centered care. Nevertheless, the weight of the negative experiences shared - ranging from rude behavior by some staff to outright warnings about safety and basic comfort - creates a complex picture that potential families must weigh when considering Rose City for a loved one.

    Overall, the sentiment about Rose City Nursing and Rehab is mixed and multifaceted. For some, the facility represents a community where staff are kind, attentive, and invested in residents' well-being, with visible improvements under new management that inspire trust and gratitude. For others, the site remains a distressing place to consider for long-term care, marred by reports of neglect, understaffing, hygiene concerns, and - even in some cases - grave allegations of abuse. This constellation of experiences highlights the reality that nursing home life can vary dramatically from one observer to another, influenced by who is on shift, the leadership in place, and the evolving culture of care within the building. Prospective families are urged to visit personally, observe the environment, talk to multiple staff members, and consider both the commendations and the grave concerns that residents and families have raised.

    Features

    Housing

    • 124 resident community capacity 124 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Rose City Nursing and Rehab at Lancaster in Lancaster, PA is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    Our community boasts a beauty salon where residents can indulge in some pampering and grooming. They can also enjoy their favorite TV shows with our cable or satellite TV service. We provide community-operated transportation for outings and appointments, ensuring that our residents stay connected with the world outside.

    For those who are tech-savvy or need to stay connected, we offer a computer center with high-speed internet access. Our dining room offers restaurant-style dining for residents to savor delicious meals, prepared by our skilled staff. Residents can also choose to have meals in their private kitchenette or take advantage of move-in coordination services if needed.

    We understand the importance of fitness, which is why we have a fitness room equipped with various exercise machines. Our fully furnished rooms provide a cozy living space for residents to call their own. For recreational activities, we have a gaming room where residents can engage in friendly competitions.

    Our beautiful garden provides a serene outdoor space for relaxation and socialization among residents. Housekeeping services ensure that living spaces are kept clean and tidy at all times. Residents can escape into the pages of books at our small library or make use of the telephone service to stay connected with loved ones.

    Transportation arrangements are available for non-medical purposes as well as doctor's appointments. We also have a wellness center where residents can receive assistance with activities of daily living and 24-hour supervision and support from our dedicated staff.

    In terms of dining, we cater to special dietary restrictions such as diabetes diets and other specific needs.

    We believe that staying active is important for mental well-being, which is why we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep our residents engaged and entertained.

    With 11 cafes, 7 parks, 8 pharmacies, 33 physicians, 33 restaurants, and other amenities nearby, our community is conveniently located to meet all the needs of our residents.

    Nearby Places of Interest

    Located in Lancaster, Pennsylvania, this area offers a variety of amenities and services that cater to senior residents. With multiple hospitals and physicians' offices within close proximity, healthcare access is convenient. There are also several pharmacies nearby for easy prescription refills. The neighborhood features a selection of restaurants and cafes for dining out or enjoying a cup of coffee with friends. For leisure activities, there are parks like Musser Park and Buchanan Park within walking distance, providing opportunities for outdoor recreation. Additionally, transportation options such as Amtrak are easily accessible for traveling to destinations further afield. Places of worship like Sacred Heart Church offer spiritual support, and the local theater provides entertainment options for cultural enrichment. Overall, this neighborhood in Lancaster offers a well-rounded environment for seniors seeking a comfortable and convenient place to call home.

    Hospitals

    • Lancaster General Health (0.1 miles)
    • Heart Hospital of Lancaster (1.1 miles)
    • Lancaster General Health (1.2 miles)
    • UPMC Heart and Vascular Institute (1.4 miles)
    • Davita Kidney Care (1.6 miles)

    Physicians

    • Care Connections At Lancaster General Hospital (0.1 miles)
    • LG Health Physicians Comprehensive Care (0.2 miles)
    • The Plastic Surgery Group Of Lancaster General Health (0.2 miles)
    • Anesthesia Associates (0.2 miles)
    • Yealy Eye Care of Lancaster (0.3 miles)
    • Lancaster Cleft Palate Clinic (0.3 miles)
    • The Heart Group (0.3 miles)

    Restaurants

    • Decades (0.2 miles)
    • Lombardo's Italian American (0.3 miles)
    • Lancaster Brewing Company (0.4 miles)
    • Marion Court Room (0.4 miles)
    • Annie Bailey's Irish Public House (0.5 miles)
    • Tellus360 (0.5 miles)
    • Plough (0.5 miles)

    Pharmacies

    • CVS Pharmacy (0.2 miles)
    • Rite Aid (0.4 miles)
    • CVS Pharmacy (0.7 miles)
    • Rite Aid (0.8 miles)
    • CVS Pharmacy (1.3 miles)
    • CVS Pharmacy (1.9 miles)
    • Rite Aid (2.2 miles)

    Cafes

    • Square One Coffee (0.3 miles)
    • Rachel's Cafe & Creperie (0.3 miles)
    • New Holland Coffee Co (0.5 miles)
    • Passenger (0.5 miles)
    • Prince Street Cafe (0.5 miles)
    • Splits & Giggles (0.6 miles)
    • Copper Cup Coffee (1.2 miles)

    Parks

    • Musser Park (0.4 miles)
    • Beau's Dream Dog Park at Buchanan Park (0.9 miles)
    • Buchanan Park (1 miles)
    • Conestoga Pines Park (1.9 miles)
    • Long's Park (1.9 miles)
    • Lancaster County Central Park (2.3 miles)
    • Stoner Park (2.6 miles)

    Transportation

    • Amtrak (0.6 miles)

    Places of Worship

    • Sacred Heart Church (0.7 miles)

    Theaters

    • Reel Cinemas Lancaster (2.2 miles)

    Frequently Asked Questions

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