Rose City Nursing And Rehab At Lancaster
Save425 North Duke Street, Lancaster, PA 17602
For more information about senior living options: (844) 490-3973
Rose City Nursing and Rehab at Lancaster offers a competitive monthly rate of $4,750 for private rooms, positioning itself as a cost-effective option within Lancaster County where the average is slightly higher at $4,840. When compared to state averages in Pennsylvania, which stand at $4,890, Rose City stands out not only for its affordability but also for its commitment to quality care. This competitive pricing reflects their dedication to providing residents with both exceptional services and a welcoming environment while ensuring that financial considerations remain manageable for families seeking rehabilitation and nursing care solutions.
| Floor plans | Rose City Nursing And Rehab At Lancaster | Lancaster County | Pennsylvania |
|---|---|---|---|
| Private | $4,750 | $4,840 | $4,890 |
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The collection of experiences shared about Rose City Nursing and Rehab presents a broad spectrum of what people encounter there, from glowing praise to alarming warnings. On the positive side, several reviewers describe the facility as a place where the staff are friendly, welcoming, and genuinely attentive to residents. Visitors and relatives repeatedly note that the staff are courteous, engaging, and willing to go the extra mile to make patients feel at home. Some comment that the admission process can be smooth and that staff members take the time to learn who visitors are, which helps create a sense of belonging even for those new to the facility. The sense of warmth is reinforced by particular individuals who are repeatedly singled out for their kindness, such as a nurse named Lorenzo Plauger, described as "super nice" and instrumental in making visitors feel welcomed.
Another thread of praise centers on improvements in the facility over time. Several reviewers point to positive changes since around spring 2023, including cleaner hallways, a more welcoming environment, and a greater sense of efficiency and care from the staff. There is admiration for the new management and for specific leaders within the building, notably the new Head Administrator and the ADON (Assistant Director of Nursing), whose daily presence and dedication are credited with lifting the facility's performance. Commentators emphasize that the staff come together in a spirit of teamwork to ensure residents receive proper care, and some express gratitude for the increased attention to resident safety, health, and overall happiness. The tone in these messages is hopeful, suggesting that improvements are ongoing and that many families feel more confident about Rose City than they did in the past.
Yet, alongside the praise, a substantial number of reviews convey serious concerns that cannot be overlooked. A number of contributors describe the facility as dirty and inadequately maintained, with mentions of odors, stained linens, and general neglect. One or two accounts allege that the environment was not conducive to healing and that the quality of daily care did not meet basic expectations, painting a picture of a place struggling with upkeep and consistency of service. Some reviewers express frustration with under-staffing and the resulting impact on attention to residents, particularly those who are bedfast or requiring continuous assistance. The recurring worry is that the demands placed on overworked staff lead to care gaps, missed routines, and a sense that residents are not receiving the support they need.
A particularly troubling thread centers on allegations of abuse and neglect that some families allege occurred at Rose City. One reviewer recounts what they describe as a harrowing experience involving police reports and a court order for access to records, claiming that a loved one with Down syndrome endured neglect on the dementia floor, suffered significant weight loss, and required inhumane levels of care. The reviewer claims that the facility misdocumented care and that critical records were withheld until legal intervention. Across several comments, families describe episodes of neglect, poor supervision, and what they regard as an unsafe or cruel environment. While these items are presented as firsthand accounts rather than verified facts, they circulate as serious accusations within the broader narrative about the facility.
Other reviews underscore a perception that past negative press or reputational damage may have influenced current feelings about Rose City. Some readers acknowledge that the facility has faced difficult times and that there have been missteps in the past, but they emphasize the tangible improvements they have observed more recently. A few commentaries encourage giving the facility a chance, suggesting that the current leadership and staff are working hard to turn things around, retrain personnel, and focus more carefully on patient-centered care. Nevertheless, the weight of the negative experiences shared - ranging from rude behavior by some staff to outright warnings about safety and basic comfort - creates a complex picture that potential families must weigh when considering Rose City for a loved one.
Overall, the sentiment about Rose City Nursing and Rehab is mixed and multifaceted. For some, the facility represents a community where staff are kind, attentive, and invested in residents' well-being, with visible improvements under new management that inspire trust and gratitude. For others, the site remains a distressing place to consider for long-term care, marred by reports of neglect, understaffing, hygiene concerns, and - even in some cases - grave allegations of abuse. This constellation of experiences highlights the reality that nursing home life can vary dramatically from one observer to another, influenced by who is on shift, the leadership in place, and the evolving culture of care within the building. Prospective families are urged to visit personally, observe the environment, talk to multiple staff members, and consider both the commendations and the grave concerns that residents and families have raised.
Rose City Nursing and Rehab at Lancaster in Lancaster, PA is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our community boasts a beauty salon where residents can indulge in some pampering and grooming. They can also enjoy their favorite TV shows with our cable or satellite TV service. We provide community-operated transportation for outings and appointments, ensuring that our residents stay connected with the world outside.
For those who are tech-savvy or need to stay connected, we offer a computer center with high-speed internet access. Our dining room offers restaurant-style dining for residents to savor delicious meals, prepared by our skilled staff. Residents can also choose to have meals in their private kitchenette or take advantage of move-in coordination services if needed.
We understand the importance of fitness, which is why we have a fitness room equipped with various exercise machines. Our fully furnished rooms provide a cozy living space for residents to call their own. For recreational activities, we have a gaming room where residents can engage in friendly competitions.
Our beautiful garden provides a serene outdoor space for relaxation and socialization among residents. Housekeeping services ensure that living spaces are kept clean and tidy at all times. Residents can escape into the pages of books at our small library or make use of the telephone service to stay connected with loved ones.
Transportation arrangements are available for non-medical purposes as well as doctor's appointments. We also have a wellness center where residents can receive assistance with activities of daily living and 24-hour supervision and support from our dedicated staff.
In terms of dining, we cater to special dietary restrictions such as diabetes diets and other specific needs.
We believe that staying active is important for mental well-being, which is why we offer concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep our residents engaged and entertained.
With 11 cafes, 7 parks, 8 pharmacies, 33 physicians, 33 restaurants, and other amenities nearby, our community is conveniently located to meet all the needs of our residents.
Located in Lancaster, Pennsylvania, this area offers a variety of amenities and services that cater to senior residents. With multiple hospitals and physicians' offices within close proximity, healthcare access is convenient. There are also several pharmacies nearby for easy prescription refills. The neighborhood features a selection of restaurants and cafes for dining out or enjoying a cup of coffee with friends. For leisure activities, there are parks like Musser Park and Buchanan Park within walking distance, providing opportunities for outdoor recreation. Additionally, transportation options such as Amtrak are easily accessible for traveling to destinations further afield. Places of worship like Sacred Heart Church offer spiritual support, and the local theater provides entertainment options for cultural enrichment. Overall, this neighborhood in Lancaster offers a well-rounded environment for seniors seeking a comfortable and convenient place to call home.
Rose City Nursing and Rehab at Lancaster offers a competitive monthly rate of $4,750 for private rooms, positioning itself as a cost-effective option within Lancaster County where the average is slightly higher at $4,840. When compared to state averages in Pennsylvania, which stand at $4,890, Rose City stands out not only for its affordability but also for its commitment to quality care. This competitive pricing reflects their dedication to providing residents with both exceptional services and a welcoming environment while ensuring that financial considerations remain manageable for families seeking rehabilitation and nursing care solutions.
Rose City Nursing And Rehab At Lancaster is located at 425 North Duke Street, Lancaster, PA 17602 in Lancaster County, Pennsylvania
Rose City Nursing And Rehab At Lancaster on seniors.fyi includes 6 photos including images showing building, architecture, outdoor, brick, entrance, urban, living room, aquarium, and more.
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