Manorcare Health Services - Lancaster

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  • Interior

    A spacious and well-lit dining area with kitchen amenities.

  • Decor

    A cozy restaurant interior with elegantly set tables and a decorative chandelier.

  • Dining

    A cozy and elegant restaurant interior with neatly arranged tables and a warm atmosphere.

  • Exercise Equipment

    A spacious physical therapy room equipped with treatment beds and exercise equipment.

  • Healthcare

    A clean and well-organized hospital room featuring two patient beds with trays, a window with curtains, and ambient lighting.

  • Rehabilitation

    A spacious rehabilitation clinic equipped with exercise and therapy equipment.

Manorcare Health Services - Lancaster

100 Abbeyville Road, Lancaster, PA 17603

For more information about senior living options: (844) 490-3973

3.5 from 6 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at the facility genuinely cares for their patients' physical and mental well-being.
  • pro The nursing staff and aides in the Buchanon wing provided wonderful care, ensuring that the patient was well taken care of.
  • pro The social worker was always helpful and readily available to assist families.
  • pro Admissions staff were knowledgeable and helpful in getting patients settled into the facility.
  • pro Families reported positive experiences with clean rooms and balanced meals for their loved ones.
  • pro The nurses are friendly, efficient, and attentive to the needs of residents.
  • pro The rehabilitation team encourages patients through exercises and movements, fostering improvement in their recovery.
  • pro Overall, many families expressed gratitude for the kind and considerate support received from the staff during difficult times.

Cons

  • pro The staff grumbled about the family not bringing a wheelchair and took 15 minutes to find one for the patient.
  • pro The kitchen was closed, leaving the patient with only a peanut butter and jelly sandwich for dinner.
  • pro The patient's room smelled bad and had ants on the floor and in the bed.
  • pro Communication with nurses was difficult, as they were always busy and hard to reach when needed.
  • pro Phone calls to check on residents often went unanswered or had ridiculous excuses given by staff.
  • pro One reviewer expressed that their prior experience at ManorCare was negative and had nothing good to say about it.
  • pro A stolen battery charger and phone incident raised concerns about security within the facility.

Review

Insights into Patient Experiences at ManorCare

ManorCare has garnered a wide range of feedback from patients and families alike, reflecting both positive and negative experiences. As a facility that provides skilled nursing care and rehabilitation services, the range of opinions showcases the varying levels of satisfaction among those who have spent time there, whether as patients or as family members of patients.

On one hand, several reviewers have expressed profound gratitude for the level of care their loved ones received. One individual shared their experience as a patient over a month-long stay, emphasizing the genuine concern that staff displayed for both physical and mental well-being. The attentiveness to symptoms and needs made for a positive atmosphere during what can be an incredibly challenging time. The enthusiasm to volunteer in the future shows how impactful these positive interactions were—the potential to give back stems from feeling deeply cared for during recovery.

Another reviewer recounted their mother's transfer from Philadelphia Hospital to ManorCare but faced immediate challenges upon arrival. Despite requesting assistance with a wheelchair, they reported delays in receiving one while staff appeared grumpy about not having brought their own. More troubling was the discovery that their mother had not received dinner or evening medication upon arrival; staff initially stated that only a peanut butter and jelly sandwich was available due to kitchen hours. This lack of preparedness extended to issues regarding medication delivery—indicating systemic problems within administration logistics—which caused significant distress for family members concerned about their loved one’s immediate needs.

Concerns about cleanliness also emerged in this reviewer's account; ants were found in the patient’s room and even on her bed, prompting fears about hygiene standards at the facility. After just 24 hours in ManorCare, family members chose to move her to another facility with better ratings after experiencing difficulty contacting staff and feeling uneasy leaving her unattended overnight. This stark contrast highlights how critical first impressions can be when assessing long-term care facilities.

Conversely, some reviews reflect positive sentiments toward specific departments within ManorCare despite overall criticisms. A former patient six years post-stroke experienced frustration related to inconsistent communication but noted friendly interactions with nurses and administrative staff when present. Mentioning helpful social workers adds another dimension—while they may not deliver direct care or oversee clinical operations, their support can significantly enhance family experiences by ensuring questions are answered.

In contrast, another family reviewed their Mother's experience at ManorCare Lancaster positively after she returned there following hospitalization in 2015. They praised the attentive nursing staff and clean environment while acknowledging some limitations with meal options due to dietary needs imposed by her illness. It is also worth noting that even during grief over losing a loved one, families felt kindness emanated from the entire team—a valuable sentiment that highlights the importance of compassion in healthcare settings.

Finally, recollections shared by another reviewer regarding high costs underscore just how significant financial investment becomes alongside emotional considerations when entrusting loved ones’ care to facilities like ManorCare. While this individual noted satisfactory experiences with nursing staff and rehabilitation efforts covered by Medicare, they also raised concerning issues related to theft within the facility—specifically mentioning stolen personal items belonging to their wife—a disheartening aspect amid otherwise commendable praise for care quality.

In summary, feedback surrounding ManorCare presents a tapestry woven from diverse threads representing both acclaim for exceptional caregiving practices while simultaneously revealing glaring shortcomings affecting initial admissions experiences and ongoing communication efforts between staff and families alike. The need for consistent attentiveness—from welcoming new residents through efficient operational practices—remains fundamental if trust is to be cultivated amidst users who face sensitive circumstances requiring specialized care solutions.

Features

Housing

  • 172 resident community capacity 172 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Lancaster in Lancaster, PA is an assisted living community that offers a wide range of amenities and care services for seniors. The community features a beauty salon where residents can enjoy pampering services, as well as cable or satellite TV in their private rooms for entertainment. Community operated transportation is available for residents to easily access nearby amenities and appointments, and there is also a computer center for those who want to stay connected.

The dining room at Manorcare Health Services - Lancaster provides restaurant-style dining with meals prepared and served by the staff. Special dietary restrictions are accommodated to ensure that residents receive the nutrition they need. Housekeeping services are provided to maintain a clean and comfortable living environment.

There are various spaces available for recreation and leisure activities within the community. Residents can stay active in the fitness room or enjoy gaming in the gaming room. A garden and outdoor space provide opportunities for relaxation and enjoying nature. For intellectual pursuits, there is a small library where residents can find reading materials. Wi-Fi/high-speed internet is available throughout the community for residents' convenience.

Care services at Manorcare Health Services - Lancaster include 24-hour call system and supervision to ensure that help is readily available when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents take their medications correctly, while special dietary restrictions are accommodated to meet individual needs.

Residents of Manorcare Health Services - Lancaster can enjoy a variety of activities offered within the community. Concierge services are available to assist with planning day trips or resident-run activities. Scheduled daily activities provide opportunities for socializing and engagement.

The location of Manorcare Health Services - Lancaster offers convenient access to various amenities nearby. There are cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals all within close proximity to the community.

Overall, Manorcare Health Services - Lancaster provides a comfortable and supportive environment for seniors, offering amenities and care services that cater to their needs.

Nearby Places of Interest

This part of Lancaster, Pennsylvania, offers convenient access to a variety of essential services for senior living. With multiple physicians' offices nearby, including family medicine, pediatrics, and specialty care, residents have easy access to healthcare. There are also several pharmacies in the vicinity for medication needs. In terms of dining options, there are a variety of restaurants and cafes within a short distance offering different culinary experiences. The area is also home to several parks where seniors can enjoy outdoor activities and relaxation. Additionally, there are places of worship nearby for spiritual fulfillment. Public transportation is easily accessible with an Amtrak station located just 2 miles away. Overall, this part of Lancaster provides a well-rounded and convenient environment for senior living.

Physicians

  • LG Health Physicians Family Medicine Abbeyville (0.1 miles)
  • Family Practice Associates of Lancaster (0.1 miles)
  • Pediatric Specialty Care at Lancaster (0.6 miles)
  • Lancaster Pulmonary and Sleep Associates (1 miles)
  • Interventional Spine Associates (1 miles)
  • Red Rose Pediatrics (1 miles)
  • Lancaster Medical Group (1 miles)

Restaurants

  • Taco Bell (0.2 miles)
  • McDonald's (0.8 miles)
  • Tobias Frogg (0.9 miles)
  • 551 West (1.1 miles)
  • Brendee's Irish Pub (1.3 miles)
  • Luca (1.3 miles)
  • Wendy's (1.4 miles)

Pharmacies

  • Rite Aid (0.4 miles)
  • CVS Pharmacy (1.2 miles)
  • Stauffers of Kissel Hill Fresh Foods (1.3 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Rite Aid (1.7 miles)
  • Lifecare Pharmacy (2 miles)

Cafes

  • Valentino's Cafe (0.6 miles)
  • Copper Cup Coffee (0.7 miles)
  • Splits & Giggles (1.2 miles)
  • Rachel's Cafe & Creperie (1.5 miles)
  • Prince Street Cafe (1.6 miles)
  • Passenger (1.6 miles)
  • Starbucks (1.7 miles)

Parks

  • Buchanan Park (0.9 miles)
  • Beau's Dream Dog Park at Buchanan Park (1 miles)
  • Long's Park (1.9 miles)
  • Musser Park (2 miles)
  • Wood's Edge Park (2.5 miles)

Places of Worship

  • Sacred Heart Church (1.1 miles)

Hospitals

  • Lancaster General Health (1.9 miles)
  • Lancaster Rehabilitation Hospital (2 miles)
  • Physicians Surgery Center (2.3 miles)

Transportation

  • Amtrak (2 miles)

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