Manorcare Health Services - Lancaster
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100 Abbeyville Road, Lancaster, PA 17603
For more information about senior living options: (844) 490-3973
The staff are very friendly, helpful, and respectful. The facility is clean and welcoming, with staff who genuinely care for residents. The rehab teams (PT and OT) are knowledgeable and encouraging, helping residents meet their goals. Some staff members consistently go above and beyond to support residents and families. Wound care and medical care are exceptional, delivered with care and attention. The atmosphere is pleasant, with engaging activities and a warm, family-like environment. Families praise the care and compassion of the caregivers. Memory Care and rehab are described as excellent, with plans to reduce falls and keep residents safe. Promedica/Abbeyville are recognized as strong rehab facilities with caring staff and good meals.
The staff rarely answered call buttons, never got residents out of bed, and ignored their care needs. The facility reportedly had mice, and residents suffered UTIs, infections, and bedsores. One reviewer warned others to keep their loved ones away from Abbeyville due to neglect. The place was described as filthy and poorly maintained, with ants crawling on a patient and other dirty conditions. Staff shortages were common, leading to long wait times and medications not being delivered as prescribed. The facility was called "the depths of hell," with overwhelmed and rude staff and poor overall conditions. Residents were left in soiled pants for hours and not promptly helped, with reports of failing to provide timely care or medications. There were serious complaints of harm and even death linked to inadequate care and neglect.ManorCare Health Services - Lancaster is best suited for families seeking a rehab-forward environment where skilled therapy can drive meaningful recovery. The core strength across reviews is the rehab experience: physical and occupational therapy teams are frequently described as knowledgeable, patient, and persistent in helping residents regain function. When residents are focused on post-acute recovery - such as hip or knee procedures, strokes, or other serious injuries - this facility can deliver the hands-on, goal-driven care that often shortens length of stay and supports a timely return home. The sense of a caring, engaged nursing staff and a warm, supportive atmosphere on favorable days are consistently noted as real positives for those pursuing aggressive rehabilitation.
Yet, potential residents should be aware of notable caveats. A pattern emerges of uneven front-line responsiveness and episodic communication gaps, particularly during evenings and weekends. Several families recount delays with call buttons, difficulties in coordinating rides or admitting new patients, and challenges in obtaining timely medication administration. Safety and quality concerns appear in some accounts, including instances of infections or wounds that arose in care, and concerns about the consistency of coordination between nursing, rehab, and administration. In addition, a subset of reviews flags the facility's age and upkeep, with mentions of cosmetic wear and occasional sanitation or pest-related issues. These contrasts matter: the care can be excellent, but reliable operations are not guaranteed at all times.
When the positives align with solid operations, ManorCare Lancaster can feel exactly right. In the strongest reviews, residents and families praise the rehabilitation team for progress toward independence, the competence of wound and daily nursing care, and the overall kindness of staff. Families also highlight the value of discharge planning support, the attentive social workers, and the sense that staff genuinely treat residents with respect. A welcoming front-desk and cleaner, brighter environment on good days reinforce the impression that a well-functioning team can deliver a capable, compassionate experience. These occasions demonstrate that the facility can meet high expectations for skilled, person-centered care.
To tilt the balance toward a successful outcome, prospective families should conduct a rigorous, on-site inquiry. Demand a candid meeting with the rehab director and the unit nurse manager to understand current staffing levels by shift, response times to call bells, and the exact procedures for medication delivery and error handling. Inquire specifically about dialysis coordination or other essential therapies, and whether there is a documented, actionable discharge plan that clearly transitions residents back home. Request a transparent review of billing practices, insisting on itemized statements and prompt clarification of any charges. Visit at different times to gauge consistency and talk with current residents or families about how concerns are addressed when they arise.
Red flags to watch for during tours are concrete and actionable. Persistent delays in basic care tasks, unanswered calls, or a sense that staff appear overwhelmed can indicate deeper operational strain. Reports of rude or inattentive interactions, unaddressed sanitation concerns, or infestations deserve serious attention. If administrators avoid introductions or fail to identify themselves, that signals a broader communication gap. Noise at night, unmaintained rooms, or patterns of staff turnover that undermine continuity of care should also trigger caution. The bottom line is simple: the care story is strongest when therapy progress is paired with dependable staffing and reliable, respectful administration.
Taken together, ManorCare Lancaster offers a compelling option for families prioritizing rehab success and a caring, human-centered staff when operations stay steady. The practical recommendation is to visit with a concrete checklist: verify staffing stability, observe call-bell responsiveness, confirm medication pass procedures, and secure a clear plan for discharge planning and home support. For families who can actively monitor care quality and advocate when gaps arise, this community can deliver excellent rehabilitation outcomes and meaningful, personal attention. For those who require consistently flawless administration, transparent communication, and scrupulous cleanliness, exploring alternatives with steadier day-to-day operations may equate to less stress and more predictable care in the long run.
172 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Health Services - Lancaster in Lancaster, PA is an assisted living community that offers a wide range of amenities and care services for seniors. The community features a beauty salon where residents can enjoy pampering services, as well as cable or satellite TV in their private rooms for entertainment. Community operated transportation is available for residents to easily access nearby amenities and appointments, and there is also a computer center for those who want to stay connected.
The dining room at Manorcare Health Services - Lancaster provides restaurant-style dining with meals prepared and served by the staff. Special dietary restrictions are accommodated to ensure that residents receive the nutrition they need. Housekeeping services are provided to maintain a clean and comfortable living environment.
There are various spaces available for recreation and leisure activities within the community. Residents can stay active in the fitness room or enjoy gaming in the gaming room. A garden and outdoor space provide opportunities for relaxation and enjoying nature. For intellectual pursuits, there is a small library where residents can find reading materials. Wi-Fi/high-speed internet is available throughout the community for residents' convenience.
Care services at Manorcare Health Services - Lancaster include 24-hour call system and supervision to ensure that help is readily available when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents take their medications correctly, while special dietary restrictions are accommodated to meet individual needs.
Residents of Manorcare Health Services - Lancaster can enjoy a variety of activities offered within the community. Concierge services are available to assist with planning day trips or resident-run activities. Scheduled daily activities provide opportunities for socializing and engagement.
The location of Manorcare Health Services - Lancaster offers convenient access to various amenities nearby. There are cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals all within close proximity to the community.
Overall, Manorcare Health Services - Lancaster provides a comfortable and supportive environment for seniors, offering amenities and care services that cater to their needs.
This part of Lancaster, Pennsylvania, offers convenient access to a variety of essential services for senior living. With multiple physicians' offices nearby, including family medicine, pediatrics, and specialty care, residents have easy access to healthcare. There are also several pharmacies in the vicinity for medication needs. In terms of dining options, there are a variety of restaurants and cafes within a short distance offering different culinary experiences. The area is also home to several parks where seniors can enjoy outdoor activities and relaxation. Additionally, there are places of worship nearby for spiritual fulfillment. Public transportation is easily accessible with an Amtrak station located just 2 miles away. Overall, this part of Lancaster provides a well-rounded and convenient environment for senior living.
Manorcare Health Services - Lancaster is located at 100 Abbeyville Road, Lancaster, PA 17603 in Lancaster County, Pennsylvania
Manorcare Health Services - Lancaster on seniors.fyi includes 7 photos including images showing interior, dining, chandelier, physical therapy, rehabilitation, exercise equipment, kitchen, television, and more.
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