Right at Home

Pros

• Right at Home is described as a great company with knowledgeable and friendly staff.
• Clients felt safe from their very first visit.
• Caregivers are capable of performing their duties with care.
• Families are treated like family, receiving first-class care and communication.
• Office staff such as Kim, Misty, Chrissy, and Myah are warm, engaging, and highly supportive.
• Right at Home goes above and beyond to accommodate needs and arrange caregivers quickly.
• The Columbus location is praised for a wonderful team and first-class care.
• The company is trusted to support families through thick and thin, including hospital stays and medication management.
• Individual caregivers like Ana A, Sophia Wyatt, Jaylynn, Beatrice, Marysol, and Chrissy Smith are highlighted as outstanding.
• Families express heartfelt gratitude and would highly recommend Right at Home to others.
• The company earns praise for compassionate, attentive, and professional care in retirement communities.
• The staff is consistently described as kind, caring, and attentive.

Cons

• They had some issues earlier, but those issues were resolved.
• It wasn't a happy day for them when the facility changed and they could no longer use the service.

Review

Across a wide range of experiences, Right at Home has emerged in these stories as a trusted partner for families navigating the challenges of aging, illness, and the desire to keep loved ones safe at home. The common thread is a sense of relief and gratitude from those who reached out for help, often at moments of anxiety or uncertainty. People speak of feeling safe from the very first visit, of being treated with respect and warmth, and of the care team bringing a level of professionalism that reassures families they are in good hands. The Columbus location, in particular, is repeatedly described as a source of dependable support, with staff who listen, plan, and tailor care to each individual's needs.

The testimonials emphasize not only the quality of care but also the character of the people delivering it. Caregivers are portrayed as knowledgeable, capable, compassionate, and approachable - someone you can rely on to meet daily demands while also offering emotional support. Families describe caregivers who are not only proficient in their duties but also genuinely present with kindness and patience. One family notes that the staff is "very knowledgeable and friendly" and that their loved one felt safe immediately. Another remarks that the caregivers "took care of our family with first class care and communication," highlighting the importance of clear, ongoing dialogue throughout the care journey. The overarching feeling is that a partnership has formed between Right at Home and the family, built on trust, open communication, and mutual respect.

Several accounts center on particular caregivers who left a lasting, positive impression. Ana A is described as delightful and eager to help, with a warmth that makes the idea of bringing her back appealing. Misty of the Columbus team is singled out for outstanding impact, especially in a situation requiring rapid organization and a calm, supportive presence for a family in distress. Ramla and other caregivers are recognized for their steadiness and the way they "took care of mom" with care and gentleness. The testimonials also highlight the enduring relationships that can develop: Chrissy Smith is portrayed as a caregiver who became almost like family to a resident and their loved ones, with one family saying Chrissy deserved "ten stars out of five" for the way she supported their mother through the aging process. In another story, Myah emerges as a consistently helpful, professional point of contact who answers questions with kindness and clarity, making families feel heard and supported.

The ability of Right at Home to mobilize help quickly and effectively is another dominant motif. Several reviews recount times when staff "jumped through hoops" to arrange care as soon as possible, demonstrating a willingness to go the extra mile for families in urgent need. The office team is praised for warmth and engagement, particularly Kim, who is described as warm and engaging and as someone with whom families felt an immediate connection. The sense that management and front-line staff are aligned - caring for clients while coordinating schedules and caregivers behind the scenes - adds to the overall confidence families express. Even in moments when a care plan changes, such as a facility transition or new medication needs, the reviews underscore that Right at Home remained a reliable and steady presence.

Care experiences often extend beyond the mechanics of caregiving to the emotional and logistical aspects of care. One narrative recalls a hospital lobby moment where a family cried out for help, and the team answered with speed and empathy, bringing a loved one home with a level of support that felt almost communal. Families describe walking through the process with a sense of companionship rather than isolation, with the team coordinating care, communicating clearly, and staying with the family through the difficult transitions. The appreciation is not just for the hands-on care but for the way the team "held our hand through the entire process from start to finish," offering reassurance at every step.

Several stories illuminate the long-term relationships that can form between clients, families, and the care team. In one beloved memory, Chrissy became an indispensable presence in a retirement community, building a bond with a resident and their daughter that extended far beyond daily caregiving. The care team - John Valiulis, Brent Morgan, Misty Christman, and Chrissy - are remembered for their steady guidance, readiness to respond to emergencies, and the genuine care they demonstrated over years. For families who live far away, the capability to stay connected through modern means also mattered: Marysol, a caregiver, is celebrated for her generous spirit and for going the extra mile to connect with loved ones via video calls so everyone could share moments together, even when in different countries.

The overall sentiment across these stories is one of deep gratitude and unwavering trust. Clients and families repeatedly express confidence that Right at Home would be their first choice again if the need arose, and they strongly recommend the Columbus team to others. The combination of professional competence, heartfelt compassion, flexible responsiveness, and meaningful personal connections is presented as the hallmark of Right at Home's approach. The caregivers and administrators are portrayed not merely as service providers but as integral partners in a family's life during some of its most challenging times, offering a sense of home, safety, and peace of mind that families remember long after the immediate needs have faded.

In the end, what shines through these diverse testimonials is a simple, powerful message: Right at Home can make a difficult journey feel manageable and even hopeful. Whether it is a caregiver's gentle redirect when a loved one is anxious, an office manager's warm welcome, or a veteran team member's steady presence over years, these reviews reflect a community that cares deeply about people - their dignity, their comfort, and their well-being. Families conclude with heartfelt thanks and a renewed sense of assurance, knowing they have found a trusted partner to help their loved ones stay at home with the highest quality of care.

This part of Westerville, Ohio offers a convenient and diverse range of amenities for senior living. With multiple restaurants including Bob Evans, Lucky House Chinese Restaurant, and Chipotle Mexican Grill within walking distance, residents have plenty of dining options. There are also pharmacies such as Marc's Stores and CVS Pharmacy nearby, ensuring easy access to medications and healthcare supplies. For leisure activities, there are cafes like Panera Bread and Starbucks for socializing or enjoying a quiet cup of coffee. Additionally, there are parks like Sharon Woods Metro Park and Metzger Park for outdoor relaxation. Medical care is easily accessible with Mount Carmel St Ann's OBGYN Clinic and other healthcare facilities in close proximity. Overall, this area provides a well-rounded environment for seniors looking for convenience, dining options, healthcare services, and recreational opportunities in Westerville.

Restaurants

• Bob Evans (0.2 miles)
• McDonald's (0.2 miles)
• Lucky House Chinese Restaurant (0.3 miles)
• Chipotle Mexican Grill (0.3 miles)
• Wendy's (0.4 miles)
• Chicken Salad Chick (0.8 miles)
• Columbus Square Bowling Palace (1.7 miles)

Pharmacies

• Marc's Stores (0.2 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• Pharmprops (2.6 miles)

Cafes

• Panera Bread (0.4 miles)
• Panera Bread (2.7 miles)
• Starbucks (3 miles)
• Starbucks (3.5 miles)
• Northstar Cafe (4 miles)
• Fox in the Snow Cafe (6 miles)

Places of Worship

• Westerville Christian Church (1.3 miles)
• Faith Ministries Church (5.7 miles)
• Genoa Baptist Church (6.2 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (1.4 miles)
• Central Ohio Surgical Institute (5.4 miles)

Parks

• Sharon Woods Metro Park (1.8 miles)
• Metzger Park (2.6 miles)
• Centergreen Park (3.4 miles)
• Flint Park (4.9 miles)
• Thompson Park (5 miles)
• McNamara Park (5.3 miles)

Physicians

• PrimeMD - Westerville Primary Care Walk-ins (2.2 miles)
• Maureen Ann Stark (2.3 miles)
• Center for Surgical Dermatology & Dermatology Associates (2.4 miles)
• Stickel, Brian C DDS (2.5 miles)
• Rgi Dr James (2.7 miles)
• Premier Women's Health (2.8 miles)
• Polaris Parkway Internal Medicine & Pediatrics (2.9 miles)

Theaters

• Dreamscape at AMC Easton Town Center (3.9 miles)