Senior Helpers - Westerville, OH

Pros

• Our helper has made such a wonderful impact in the life of our elderly mother.
• Knowing that she's in such great hands and enjoys the companionship so much has alleviated a lot of our stress.
• Everyone was very friendly.
• The helpers they sent were kind, industrious and pleasant.
• Shelby was able to come on the next day, get me enrolled, and have someone there that evening.
• The aide that came was polite, kind, and professional.
• Kim has been a great care giver for my mom - Showing a genuine interest in her well being.

Cons

• The reviewer describes the service as very bad because the aides don't show up or do their job, and employees are not professional.
• The reviewer accuses the boss, Kean, of threatening people and having a record of violence.
• The reviewer asserts that background checks and drug screens for home health aides are not performed and that such checks are fabricated.

Review

The collection of notes about Senior Helpers of Columbus paints a picture of a company that can be deeply impactful for families, with experiences that range from profoundly positive to troubling for some. Several reviewers highlight the presence of two wonderful helpers, each bringing their own special talents to the table. For the family investing in care for a loved one, having not just one, but two capable, caring aides has made a meaningful difference in the daily life of someone they love. The sense that the helpers truly complement each other and cover different needs seems to have left the writers feeling grateful and relieved.

In another thread, the impact on an elderly mother stands out as especially meaningful. The helper's involvement is described as making a wonderful difference in her life, providing companionship and consistent care that the family can trust. Knowing that she is in capable hands and enjoys the company of her aide has significantly alleviated the family's stress. The gratitude is clear in the way the reviewers express their appreciation for finding Senior Helpers of Columbus and the reassurance that comes with reliable, compassionate support.

Not every review echoes such high praise, however. One reviewer offered a starkly negative portrait, describing very poor service. The account alleges that one aide never shows up, and that there is a pattern of unprofessional conduct. The writer also criticized the boss - referenced by the name Kean - and claimed threats were made when wrongs were acknowledged, along with accusations of violence in the individual's past. The reviewer went so far as to allege that background checks or drug screenings for home health aides were not being conducted and described the situation as "made up." This account stands in sharp contrast to the more positive experiences shared by other families and serves as a cautional note in the overall mix.

On a more affirmative note, several reviews speak to warmth and reliability across the staff. One reviewer recalls that everyone they encountered was very friendly, with helpers described as kind, industrious, and pleasant. The positive mood and professional demeanor of the team contributed to a sense of comfort and satisfaction with the service, reinforcing the idea that the company can deliver friendly, effective care when the team members arrive.

There are also stories of exceptionally responsive and proactive service. In one memorable case, the reviewer describes calling on a Thursday with an urgent need for weekend coverage, and Shelby stepping in to make arrangements for the next day. The rapid enrollment and the arrival of an aide that very evening produced what the writer called true service. The aide who arrived was noted as polite, kind, and professional, with an immediate rapport that suggested a solid, positive working relationship from the outset.

Beyond initial impressions, several testimonials emphasize reliability and going above and beyond. A reviewer notes that the care provided is consistently on time, frequently exceeding what is required, and delivered with a high level of professionalism. The sentiment - one of genuine satisfaction - suggests that the service level is steady and dependable, a key consideration for families who depend on consistent routines and quality care for their loved ones.

Within the mosaic of praise, specific caregivers are named with affection and appreciation. Kim, in particular, is highlighted as a great caregiver for a mother, described as showing a genuine interest in her well-being. The writer appreciates having Senior Helpers to lean on whenever they are not present, underscoring the value of dependable support that extends beyond the moments when a family member is physically there. This thread reinforces the message that the company's staff can form meaningful, trusting relationships with the people they care for.

Taken together, the reviews reflect a strong sense that Senior Helpers of Columbus can deliver reliability, competence, and a compassionate outlook. For many families, the services come to symbolize dependable support during challenging times, offering relief, companionship, and professional care. While one account introduces concerns that warrant attention, the overall chorus from the feedback is one of appreciation for the dedicated staff and the positive difference they can make in the lives of the elderly and their families. The consistent emphasis on reliability, kindness, and the potential for strong caregiver relationships leaves readers with a clear sense of why many families choose Senior Helpers for the care of their loved ones.

This part of Westerville, Ohio offers a variety of amenities and services that could be appealing for senior living. With several pharmacies nearby, including CVS and Walgreens, access to medication and healthcare is convenient. In addition, there are multiple restaurants within a short distance, providing options for dining out or takeout. The area also features medical facilities such as Mount Carmel St Ann's OBGYN Clinic and PrimeMD for primary care services. For recreational activities, there are parks like Sharon Woods Metro Park and theaters like Dreamscape at AMC Easton Town Center in close proximity. Places of worship such as Westerville Christian Church and Genoa Baptist Church offer spiritual support for residents. Overall, this part of Westerville offers a mix of essential services, dining options, medical facilities, and recreational opportunities that could make it a suitable location for seniors looking to settle down in the area.

Restaurants

• Chicken Salad Chick (0.4 miles)
• Lucky House Chinese Restaurant (0.9 miles)
• McDonald's (0.9 miles)
• Bob Evans (1 miles)
• Chipotle Mexican Grill (1 miles)
• Wendy's (1 miles)
• McDonald's (2 miles)

Pharmacies

• Marc's Stores (0.9 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Pharmprops (2.2 miles)
• Walgreens (2.6 miles)
• Walgreens (3.2 miles)

Cafes

• Panera Bread (1.1 miles)
• Panera Bread (2.6 miles)
• Starbucks (3.2 miles)
• Starbucks (3.8 miles)
• Northstar Cafe (4.2 miles)
• Fox in the Snow Cafe (5.4 miles)

Places of Worship

• Westerville Christian Church (1.1 miles)
• Genoa Baptist Church (5.9 miles)
• Faith Ministries Church (6.1 miles)

Hospitals

• Mount Carmel St Ann's OBGYN Clinic (2.1 miles)
• Central Ohio Surgical Institute (4.7 miles)

Physicians

• PrimeMD - Westerville Primary Care Walk-ins (2.2 miles)
• Maureen Ann Stark (2.3 miles)
• Stickel, Brian C DDS (2.4 miles)
• Center for Surgical Dermatology & Dermatology Associates (2.7 miles)
• Polaris Parkway Internal Medicine & Pediatrics (2.8 miles)
• Rgi Dr James (2.9 miles)
• Ohio Plastic Surgery Specialists (3 miles)

Parks

• Sharon Woods Metro Park (2.6 miles)
• Centergreen Park (2.9 miles)
• Metzger Park (3.2 miles)
• Thompson Park (4.6 miles)
• McNamara Park (5 miles)
• Flint Park (5.5 miles)

Theaters

• Dreamscape at AMC Easton Town Center (4.1 miles)