Information last verified:
95 Richmond Hill Road, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
The staff are incredibly helpful and patient. They take the time to care about residents and answer questions. The residents become like family. The houses are clean and management is awesome. The management team is professional, respectful, and on site. New ownership and management are making great changes. Residents are well taken care of and happy to live there.
They were unable to reach anyone and found it difficult to get ahold of. The reviewer states the mother was being terribly mistreated at the facility, with meals not meeting her diabetic diet and medications not being given correctly or at all. One staff member couldn’t answer some questions, though they were directed to the boss who provided the needed information. The facility was described as overworked due to past management.Richmond Hill Rest Home 5 in Asheville is best suited for families seeking a small, home-like assisted living option where care feels personal and staff cultivate real, resident-centered relationships. This community tends to reward households that value daily warmth, porch conversations, and staff who know residents’ histories and routines. It is especially appealing when new ownership has prioritized a cohesive, neighborly atmosphere, clear pathways for questions, and a sense that residents are treated as members of a close-knit community rather than as numbers.
Those who should consider alternatives are families with pressing needs for ironclad, 24/7 accessibility to administrative staff, stringent and consistently executed medication protocols, and a track record of no serious care concerns. If reliable, day-to-day communication is non-negotiable, or if a resident requires highly structured clinical oversight, this may not be the optimal match. Also, families wrestling with reports of maltreatment or inconsistent meal planning will want to weigh other options where governance and accountability are more transparent and consistently demonstrated.
On the upside, the most salient strengths are tangible and meaningful: staff members consistently come across as patient, helpful, and genuinely devoted to residents. Visitors frequently describe the environment as a place where residents feel cared for, with staff who answer questions, soothe worries, and treat the home like a family dwelling rather than a clinical setting. The property itself often comes across as clean, smelling fresh and well maintained, with residents appearing happy and engaged in familiar routines. New ownership and an on-site clinical management team have driven visible improvements, and feedback repeatedly highlights respectful interactions between caregivers, residents, and visitors. When the dynamics are right, this creates a sense of stability and belonging that families value highly.
Yet the downsides cannot be dismissed. A recurring friction point is communication, instances where calls or questions don’t get prompt answers, with staff directing concerns to higher levels of management that can stretch response times. Several reviews point to a period of transition under new leadership, including staffing pressures and residual issues from past management. More concerning are specific, severe complaints about care processes: reports that meals did not align with a diabetic diet, and allegations that medications were not administered correctly or at all. Such claims, even if singular in review history, strike at the core of trust families place in this setting and demand careful scrutiny before placement. The “unable to reach anyone” refrain, albeit infrequent, underscores a potential vulnerability in crisis responsiveness that cannot be overlooked.
The key is to weigh the visible improvements against the safety signals. The improvements under new ownership, cleanliness, resident happiness, staff professionalism, and a palpable shift toward more attentive care, help offset some elevated risk factors, but they do not completely neutralize the potential downside. For families willing to take an active, ongoing role in care oversight, this community can be a compelling, cost-effective match. For others, especially those prioritizing consistent clinical governance and fail-safe communication every day, the risk may outweigh the benefits. Prospective residents should probe care plans, medication administration policies, and staffing coverage at peak hours, and demand concrete examples of how past complaints were addressed.
In the end, Richmond Hill Rest Home 5 is a practical choice for families who value a warm, resident-centric atmosphere and are prepared to engage actively with the care team to safeguard quality. It suits those who want a personable setting with a sense of home, and who trust the new management to sustain ongoing improvements. Alternatives are worth considering for families needing rock-solid consistency in clinical oversight and unambiguous, always-accessible communication. If choosing this community, schedule a thorough tour with the administrator, request recent care plans and menus, ask pointed questions about medication protocols, and insist on meeting several staff members and several residents to gauge consistency. Ensure a clear plan for regular updates and a direct line for emergencies, and set explicit expectations about response times and accountability. With due diligence, this home can deliver a meaningful quality-of-life upgrade for the right resident, while remaining mindful of the need for robust oversight to prevent any fragile gaps in care.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Richmond Hill Rest Home 5 in Asheville, NC is a welcoming and comfortable board and care home that offers a range of services and amenities to ensure the well-being and happiness of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The rooms are fully furnished, providing a cozy and homelike atmosphere. The lush garden provides a serene outdoor space where residents can relax and enjoy nature.
Housekeeping services ensure that the living spaces are always clean and tidy. Move-in coordination is offered to assist new residents with a smooth transition into their new home. Telephone and Wi-Fi/high-speed internet access are available to keep residents connected with their loved ones.
Richmond Hill Rest Home 5 provides assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with health care providers to ensure that each resident's specific needs are met. Special dietary restrictions, including diabetes diets, are accommodated for meal preparation and service.
Transportation arrangement for medical purposes is provided, along with transportation to doctors' appointments. Scheduled daily activities keep residents engaged and entertained throughout their day.
The community is conveniently located near various amenities in the area. There are eight cafes nearby for residents to enjoy socializing or grabbing a cup of coffee. Nearby parks provide opportunities for outdoor activities and relaxation. With nine pharmacies and ten physicians in close proximity, residents have easy access to healthcare services. Additionally, there are 48 restaurants nearby offering an array of dining options. Places of worship are also within reach for those seeking spiritual nourishment.
Richmond Hill Rest Home 5 strives to create a nurturing environment where seniors can enjoy their golden years surrounded by friendly staff and fellow residents while receiving the care they need.
Richmond Hill Rest Home 5 is located at 95 Richmond Hill Road, Asheville, NC 28806 in Buncombe County, North Carolina
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