95 Richmond Hill Road, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
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The staff were incredibly helpful and patient, taking the time to care about residents. A staff member directed questions to a supervisor who answered on a Sunday and provided the necessary information. Residents became like family at the facility. The houses are clean and management is awesome. Management and staff are very respectful to residents and visitors, and the environment smells good. A brand-new clinical management team on site has led to improvements, with residents well taken care of and happy to live there. New ownership and new management are making great changes.
They were unable to reach anyone; it was difficult to get a hold of. The staff were a little overworked due to past management. The reviewer's mother was reportedly being terribly mistreated at the facility, with meals not aligned to her diabetic diet and medications not being given correctly or at all.The collection of experiences shared about this community paints a picture of a place that, for many families, feels like a caring home and a source of real relief during tough times. Several visitors spoke plainly about how happy and cared-for their loved ones seem to be today. They described their sisters and relatives as much happier than before, a shift they attributed to the warmth and attentiveness of the staff. In particular, they highlighted Lacey, Jacie, and the team as having made a meaningful difference by taking time to understand each resident's life and routines. This sense of personal connection - where caregivers know more about a resident's current life than even family might - stood out as one of the most meaningful strengths of the facility.
Alongside the praise for compassionate care, there were notes about how well the staff handle questions and concerns. One reviewer recounted that while one staff member couldn't answer every question, that person promptly connected them with her supervisor, who answered on a Sunday and provided the needed information. This willingness to go the extra mile, especially during off-hours, underscored a commitment to transparency and responsiveness that several families found reassuring. It's clear from multiple comments that good communication and help with questions are valued as much as the daily attentiveness to residents' needs.
There is also a recurring appreciation for the human side of the place - the way residents come to feel part of a larger, caring family. A number of visitors described the residents as feeling at home, with the community sometimes described as a place where residents and staff share a sense of belonging. The environment was repeatedly characterized as clean and orderly, with many noting that the atmosphere is warm, welcoming, and respectful. People who visited during tours or casual drop-ins often left with the impression that the residents are treated with dignity, that the home itself is well-kept, and that management works hard to maintain a positive environment for both residents and visiting family members.
Over time, several reviewers pointed to changes in management and ownership as turning points for the facility. Since September 2023, many described the houses as greatly improved, with management and staff showing increasing respect toward residents and visitors alike. The cleanliness of the houses and the overall pleasant scents were mentioned as signs of heightened attentiveness to the living environment. Reviewers attributed these improvements to new leadership and the introduction of a clinical management presence on site, suggesting that a more proactive, professional approach is now in place to support residents' well-being.
Other comments reflected a strong sense of professional care during tours and visits. A visitor who toured with their spouse spoke highly of the management team and staff that day, noting everyone's professionalism and readiness to assist. They encountered several residents who appeared happy and well cared for, reinforcing the perception that the facility can provide a stable, supportive daily life for those who live there. For some families, the combination of a good location, a clean facility, and a staff that comes across as both friendly and capable further reinforced confidence in the community as a viable assisted-living option.
There is also an emphasis on improvements rooted in new ownership, with reviewers mentioning that the new management team includes well-known physicians and that the overall approach to resident care has become more reliable and comprehensive. The smell of cleanliness, the feel of a home-like porch, and the sense that residents live "as if in their own house" were recurring impressions that contributed to a broader sense of trust in the new direction. In these narratives, the community's strengths lie not only in its daily routines but also in a renewed focus on medical oversight and governance that aligns with residents' long-term comfort and safety.
Yet, not every experience was uniformly positive. One review spoke to a troubling incident after a weekend visit, describing what they perceived as serious neglect: their mother was reportedly not being fed according to a diabetic diet, meals were deemed inadequate, and there were concerns about medications not being administered properly or at all. This account stands in contrast to many of the more favorable assessments and serves as a sobering reminder that, for families, the quality of care can vary and must be continuously scrutinized. The reviewer's emphasis on these concerns highlights the importance of consistent dietary compliance and accurate medication administration, especially for residents with specific health needs. It's a call for ongoing vigilance and accountability that any responsible community would take seriously.
Despite the uneven experiences described, the overarching narrative across most reviews points toward a facility that is actively evolving. The repeated refrain is that new ownership and management brought about meaningful changes - structural, managerial, and cultural - that many families have welcomed. The sentiment shared across multiple voices is one of cautious optimism: a community that has made significant strides in creating a clean, respectful, and home-like environment, while also facing the real and serious challenge of ensuring that every resident's medical and dietary needs are met consistently. The combination of visible improvements, dedicated staff, and a clear emphasis on resident well-being suggested to several readers that this is a place with potential - one that continues to earn the trust of families as it works to uphold the highest standards of care.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Richmond Hill Rest Home 5 in Asheville, NC is a welcoming and comfortable board and care home that offers a range of services and amenities to ensure the well-being and happiness of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The rooms are fully furnished, providing a cozy and homelike atmosphere. The lush garden provides a serene outdoor space where residents can relax and enjoy nature.
Housekeeping services ensure that the living spaces are always clean and tidy. Move-in coordination is offered to assist new residents with a smooth transition into their new home. Telephone and Wi-Fi/high-speed internet access are available to keep residents connected with their loved ones.
Richmond Hill Rest Home 5 provides assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also coordinates with health care providers to ensure that each resident's specific needs are met. Special dietary restrictions, including diabetes diets, are accommodated for meal preparation and service.
Transportation arrangement for medical purposes is provided, along with transportation to doctors' appointments. Scheduled daily activities keep residents engaged and entertained throughout their day.
The community is conveniently located near various amenities in the area. There are eight cafes nearby for residents to enjoy socializing or grabbing a cup of coffee. Nearby parks provide opportunities for outdoor activities and relaxation. With nine pharmacies and ten physicians in close proximity, residents have easy access to healthcare services. Additionally, there are 48 restaurants nearby offering an array of dining options. Places of worship are also within reach for those seeking spiritual nourishment.
Richmond Hill Rest Home 5 strives to create a nurturing environment where seniors can enjoy their golden years surrounded by friendly staff and fellow residents while receiving the care they need.
Richmond Hill Rest Home 5 is located at 95 Richmond Hill Road, Asheville, NC 28806 in Buncombe County, North Carolina
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