95 Richmond Hill Road, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
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The staff are incredibly helpful and patient, taking time to care about residents. The staff are responsive and ensure questions are answered, even on Sundays. Residents speak highly of the caregivers and feel well cared for. The management team is professional and respectful to residents and visitors. The houses are clean and smell pleasant, creating a home-like atmosphere. New ownership and management have made great changes, improving care for residents. The on-site clinical management team has led to significant improvements and better overall care. Residents feel like family with the staff, reflecting a caring and welcoming environment.
They were unable to reach anyone and found it difficult to get a hold of staff. The reviewer reported that their mother was being terribly mistreated at the facility, not being fed her diabetic diet, meals in general were inadequate, and medications were not given correctly or at all.Over the course of several visits and reviews, this facility emerges as a place that many families feel has turned a corner in recent years. A common thread is the sense that the environment is warmer and more welcoming than before, and that the people who work there genuinely care about the residents. One person spoke about visiting a sister after not seeing her for years and was struck by how much happier her sister seemed, attributing much of that to the staff who take time to understand and support her day-to-day life. Another guest specifically highlighted Lacey, Jacie, and the broader team, thanking them for the care extended not just to their relative but to all the residents. The impression across these accounts is that the staff's patience, willingness to answer questions, and readiness to share knowledge about each resident's current life are meaningful and appreciated.
Yet, not every note was uniformly glowing, and some reviewers flagged challenges in how the facility could be reached at times. One reviewer mentioned difficulty in getting ahold of staff, describing contact as "unavailable" or hard to reach. This stands in contrast to the frequent praise for the team's helpfulness when contact was possible and the sense that staff often go above and beyond to provide information and reassurance. Taken together, these comments paint a picture of a facility where positive, person-centered care is present, even as communication workflows may have had gaps at certain moments.
On balance, several voices describe the place as one of the best facilities they've worked with, with residents who feel like family and a clean, orderly environment. Reviewers note that the houses feel comfortable and well-kept, with management and staff described as caring, respectful, and mindful of the residents' dignity. There's an acknowledgment that past management issues may have left a mess to clean up, but the sentiment here is that the current team is addressing those issues, maintaining a clean environment, and striving to create a home-like atmosphere where residents can feel at ease and valued.
Many reviewers also emphasize the emergence of a new era under fresh leadership. They point to a brand-new clinical management team on site and speak of significant improvements as the staff begins to address lingering concerns. The tone is hopeful: residents are reportedly well cared for, happy to live there, and the day-to-day operations are described as more professional and organized. People point to the atmosphere as being more respectful toward both residents and visitors, with clean spaces and a smell of care and attention that makes the environment feel welcoming and sanitary.
During tours and visits, the overall experience described by families tends to be positive and reassuring. A visitor who toured with their spouse described an amazing experience with both the management team and the staff on duty, noting professionalism and helpfulness. They encountered residents who appeared happy and well taken care of, which reinforced the sense that the facility has built a stable, supportive community. Several accounts mention a well-located setting with friendly and approachable staff, and some explicitly recognize a team of physicians who are involved in the new management structure.
Other reviews reinforce the theme of ongoing improvement, with repeated mentions of new ownership and management making great changes, and of a team of well-known physicians taking an active role in resident care. The smell of cleanliness, the porch-life feel of residents sitting outside, and the overall sense that the residents' daily life resembles living in their own home are highlighted as indicative of a more home-like and attentive atmosphere. These observations suggest that the facility's leadership is focused on cultivating a respectful, comfortable, and well-maintained living environment.
Amid all the praise, there is at least one troubling note that cannot be overlooked. One reviewer, after a weekend visit, expressed deep concern about potential mistreatment of their mother, alleging that she was not being fed according to a diabetic diet, that meals were inadequate, and that medications were not given correctly or at all. This serious allegation stands apart from the otherwise positive feedback and underscores that there are still concerns to be addressed and monitored. It serves as a reminder that, amid improvements and stories of care, patient safety and proper medical management remain critical priorities for families and leadership alike.
Overall, the sentiment across multiple reviews points to meaningful progress under new ownership and management beginning in late 2023. Families repeatedly describe happier residents, cleaner and more home-like spaces, and staff who are respectful and engaged. The most frequent praise centers on the compassion of frontline caregivers and the responsiveness of management to resident needs. At the same time, there are valid cautions about accessibility and communication, as well as a grave concern raised by one reviewer about possible mistreatment. Taken together, the accounts portray a facility that is actively evolving - building on positive relationships, striving for consistent quality of care, and remaining attentive to feedback from families as it continues to shape its future.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Richmond Hill Rest Home 4 is an assisted living community located in Asheville, NC. Our facility offers board and care home services for individuals who require assistance with daily living activities.
Our residents enjoy a comfortable and fully furnished environment, ensuring a homely atmosphere. They have access to a spacious dining room where delicious meals are provided, catering to special dietary restrictions if needed. Housekeeping services are also available to maintain a clean and organized living space.
At Richmond Hill Rest Home 4, we prioritize the well-being of our residents by offering various amenities. Our outdoor space provides a peaceful garden area where residents can relax and enjoy fresh air. Wi-Fi/high-speed internet is accessible throughout the facility, allowing our residents to stay connected with their loved ones.
The care services at our community are tailored to meet individual needs. Our compassionate staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care for our residents. Medication management and diabetes diet support are available as well.
Transportation arrangement is provided for medical appointments, ensuring that our residents can easily attend their doctor's visits. We understand the importance of social interaction and engagement in maintaining a fulfilling lifestyle. Therefore, we offer scheduled daily activities for our residents to participate in.
Richmond Hill Rest Home 4 benefits from its convenient location in Asheville, NC. There are numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, parks nearby to cater to our residents' various needs. Additionally, two hospitals are in close proximity in case of any medical emergencies.
With its welcoming atmosphere and comprehensive care services, Richmond Hill Rest Home 4 offers a supportive and comfortable environment for individuals seeking assisted living in Asheville, NC.
This part of Asheville, North Carolina, offers a vibrant mix of dining options, medical facilities, pharmacies, cafes, parks, and places of worship within a few miles radius. Residents can enjoy craft beer at Zillicoah Beer Company or dine at River Duck or Smoky Park Supper Club. For medical needs, there are several physicians' offices nearby such as Pisgah Institute and MAHEC Family Health Center. Highland Hospital is also conveniently located for any urgent medical care. Pharmacies like CVS and Walgreens are easily accessible for medication needs. Additionally, there are various cafes like Starbucks and High Five Coffee for leisurely outings. Overall, this area provides a diverse range of amenities that cater to the needs of senior residents in a bustling yet peaceful setting in Asheville.
Richmond Hill Rest Home 4 is located at 95 Richmond Hill Road, Asheville, NC 28806 in Buncombe County, North Carolina
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
