Richmond Hill Rest Home 2 in Asheville, NC

Information last verified:

95 Richmond Hill Road, Asheville, NC 28806

For more information about senior living options: (844) 490-3973

3.9 from 18 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Overall Review of Richmond Hill Rest Home 2

Pros

  • pro The staff are incredibly helpful.
  • pro The sister is much happier than she was previously.
  • pro They take the time to care about her.
  • pro The residents became like family.
  • pro The houses are clean and the management is awesome.
  • pro The staff are very respectful to residents and visitors.
  • pro New management has taken over and is doing a great job.
  • pro The new ownership and management are making great changes.
  • pro The residents are well taken care of and happy to live there.
  • pro The management team is professional and helpful.
  • pro A brand-new clinical management team on site has brought many improvements.
  • pro The location is nice and the staff are friendly.

Cons

  • pro Unable to reach anyone, difficult to get ahold of.

Review

Richmond Hill Rest Home 2 in Asheville is best suited for families seeking a warm, home‑like environment where caregivers invest personal time, know residents well, and demonstrate ongoing efforts to improve operations under new leadership. It works well for residents who respond to relational care, enjoy a community feel, and thrive when staff take a genuine interest in daily life. Those prioritizing medical rigidity, strict daily schedules, or guaranteed, highly consistent communication may want to consider alternatives. The facility has shown progress under new ownership, but the mix of experiences in reviews cautions families to weigh access and reliability against the current tone of care.

On the positive side, the strongest argument in favor of Richmond Hill rests with the front-line staff. Multiple reviews highlight patient, helpful caregiving, with staff who answer questions thoughtfully and treat residents with respect. Visitors describe the environment as friendly and comfortable, where residents seem happy and engaged, and where staff presence reinforces a sense of belonging. Cleanliness and a residential ambiance, things like clean rooms, pleasant odors, and comfortable common areas, also recur as durable strengths. These factors collectively translate into everyday quality of life that many families value when evaluating assisted living options.

Another clear plus is the leadership trajectory. Since September 2023, new ownership and an on-site clinical management team are repeatedly cited as driving meaningful improvements. The management group is described as professional, responsive, and respectful to both residents and families. The on-site physicians associated with the new ownership are presented as a stabilizing force, helping to align daily care with clinical oversight. Taken together, these elements suggest a facility that is actively pursuing better outcomes, with visible accountability mechanisms and a framework for more consistent care planning.

Yet, the concerns raised in reviews cannot be ignored. A recurring thread points to accessibility challenges, difficulty reaching someone when questions arise or when issues surface. That friction in communication undermines confidence, especially for families balancing lives elsewhere while trying to monitor loved ones. More troubling are accounts of care lapses: at least one review alleges meals not aligned with a diabetic diet and broader questions about whether medications were administered properly. A particularly troubling report describes perceived mistreatment, underscoring the risk that gaps in supervision or protocol adherence can have real consequences. These outliers raise legitimate red flags for families who cannot tolerate uncertain guarantees around nutrition and pharmacology.

In weighing pros against cons, the upgrades in leadership and the strong front-line culture provide meaningful counterweights to the more troubling communication and care‑delivery concerns. For families prioritizing a supportive, resident‑centric atmosphere and a facility that appears to be turning a corner under new management, Richmond Hill Rest Home 2 offers a credible, even compelling option. However, the risk signals, especially around reliability of contact, meal planning for diabetics, and medication administration, mean due diligence is essential. Prospective residents should verify current call-back practices, request detail on diabetic meal protocols, and seek a clear statement of medication verification procedures. A firsthand tour focused on mealtime routines, resident engagements, and how staff escalate concerns will reveal whether the improvements are sustained day-to-day.

The practical conclusion is clear. If a family values a homey, personable setting with visible leadership changes aimed at improving care quality, Richmond Hill Rest Home 2 warrants serious consideration. It is not a hands-off choice; it requires active engagement from families to confirm that the latest improvements are in place and consistently applied. If, instead, steady medical oversight, rock-solid reliability in communication, and guaranteed adherence to dietary and medication protocols are non-negotiable, alternatives may serve better. The decision should hinge on the relative priority placed on daily resident satisfaction and staff relationships versus the need for uncompromising, verifiable clinical accountability.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Asheville Regional (13 miles away) Asheville Regional (13 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Richmond Hill Rest Home 2 is an inviting and cozy board and care home located in the picturesque city of Asheville, NC. Our community offers a comfortable and supportive environment for seniors who require assistance with daily activities.

Our residents can enjoy delicious meals served in our charming dining room, which caters to special dietary restrictions. The fully furnished accommodations provide a warm and homelike atmosphere, allowing our residents to feel comfortable and at ease.

For those who appreciate spending time outdoors, our community features a beautiful garden and outdoor space where residents can relax, take a stroll, or engage in leisurely activities. Housekeeping services are provided to ensure that our residents live in a clean and organized environment.

We understand the importance of maintaining connections with healthcare providers, so we offer coordination services to ensure seamless communication between our residents and their healthcare team. Assistance with medication management is also available for those who require it.

At Richmond Hill Rest Home 2, our caring staff is dedicated to providing personalized assistance with activities of daily living such as bathing, dressing, and transfers. We also offer transportation arrangements for medical appointments as well as coordination with health care providers.

Residents can look forward to engaging in scheduled daily activities designed to promote socialization, mental stimulation, and physical well-being. Additionally, nearby amenities include various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals - ensuring that all essential needs are within reach.

We strive to create an inclusive community where seniors can thrive while receiving the support they need. Come join us at Richmond Hill Rest Home 2 in Asheville for a fulfilling assisted living experience surrounded by comfort and care.

Nearby Places of Interest

Restaurants

  • Zillicoah Beer Company (0.5 miles)
  • Salvage Station (1.4 miles)
  • River Duck (1.6 miles)
  • Smoky Park Supper Club (1.8 miles)
  • Five Points Restaurant (1.8 miles)
  • Whit's Frozen Custard (1.8 miles)
  • McDonald's (1.9 miles)

Physicians

  • Pisgah Institute (0.9 miles)
  • MAHEC Family Health Center at Newbridge (1.6 miles)
  • Dedman Karen MD (1.8 miles)
  • The Eye Center (2.1 miles)
  • Jody S Harrison (2.2 miles)
  • Dermatology of North Asheville (2.2 miles)
  • Anthony Weisenberger, MD (2.4 miles)

Hospitals

  • Highland Hospital (0.9 miles)
  • Mission Hospital Operating Room (3.3 miles)
  • Mission St Joseph's (5.9 miles)

Pharmacies

  • CVS Pharmacy (1.8 miles)
  • Walgreens (2 miles)
  • Walgreens (2 miles)
  • Ingles Market (2.2 miles)
  • Genoa Healthcare (2.4 miles)
  • Good Neighbor Pharmacy (2.6 miles)
  • Walgreens (2.6 miles)

Cafes

  • Starbucks (1.9 miles)
  • Pollen (2.1 miles)
  • High Five Coffee (2.2 miles)
  • Green Sage Cafe Downtown (2.3 miles)
  • Taco Billy (2.5 miles)
  • Vortex Doughnuts (2.5 miles)
  • BattleCat Coffee Bar (2.5 miles)

Parks

  • Memorial Stadium (2.9 miles)
  • Tanbark Ridge Overlook (6.2 miles)

Places of Worship

  • St John's Episcopal Church (4.5 miles)
  • St Joan of Arc Roman Catholic Church (6.1 miles)

Frequently Asked Questions

Where is Richmond Hill Rest Home 2?

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