95 Richmond Hill Road, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
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The staff are incredibly helpful and patient. The sister is much happier since moving in. Caregivers take the time to know residents' current life and care about them. The staff greet visitors with happiness and respect and answer questions. The residents feel part of a family, and the facility is regarded as one of the best. The houses are clean and well maintained, and management is awesome. Management and staff are professional, respectful, and helpful. New management has brought many improvements, and residents are well taken care of and happy. The care team is diligent about addressing issues and improving resident life. New ownership and new management are making great changes.
After a weekend visit, the reviewer states their mother is being terribly mistreated at the facility, with diabetic meals not provided, meals generally inadequate, and medications not given correctly or at all. They reported being unable to reach anyone and having difficulty getting ahold of staff. They mentioned that management is overworked due to past management issues and is still cleaning up past mess.A recent visit and a longer look at the community left a strong impression on several visitors and family members. For one guest, the most striking takeaway was how happy the sister appeared since moving in, and how the staff seemed to pour care into daily life. The visitor highlighted the patience and availability of the team, noting that the staff not only answered questions but also demonstrated a depth of knowledge about the sister's current life. One staff member may not have had all the answers at the ready, but immediately connected the visitor with a supervisor who answered a Sunday call and provided the necessary information. The sister herself spoke warmly about the home and the caregivers who have become a steady part of her life, underscoring how much she values the environment and the people who tend to her.
Another thread running through the feedback is the sense that the caregivers become part of the family. A reviewer praised the facility as "one of the best" they've worked with, describing the residents as feeling like family in a setting where the houses are clean and management is "awesome." The reviewer also acknowledged that the team is a bit overworked due to past management issues, but emphasized that the current crew is diligently cleaning up those problems while keeping the place organized and functional. This sentiment captures a common theme: improvements on the horizon, even as the team continues to meet present needs with care and attention.
Visitation experiences consistently reflected a welcoming and informative frame of mind from the staff. Visitors recounted being greeted by happy, respectful personnel who were ready to assist with questions and address concerns. The sense conveyed was that staff members were not just performing tasks but actively listening to the worries of those who come to see loved ones. The gratitude in these accounts centers on clear communication and a genuine willingness to help, which left many visitors feeling reassured about the care their family members are receiving.
Since September 2023, multiple voices speak to meaningful changes under new management. Reviewers consistently describe the houses as great, with management and staff who are respectful toward both residents and visitors. Cleanliness and a pleasant atmosphere - "smells good" and well-kept common areas - are frequently noted, reinforcing the impression of a refreshed, well-run community. The sense is that a structural shift has occurred, and it's been received positively by those who interact with the facility.
Tour experiences further reinforce the impression of a professional and supportive environment. A couple who toured with a spouse observed a management team and staff that were professional and helpful, with residents who appeared happy and well cared for. The sense of dignity and attentiveness extended beyond the residents themselves to the visitors who come to meet them, suggesting a culture that values transparency and respectful engagement. Even those who were just in the building for a look left with the feeling that this was a place where people matter.
A recurring theme across several accounts is the ongoing impact of new clinical leadership on site. Multiple reviewers described a "brand new all clinical management team" and a number of improvements that have started to address prior issues. The residents, according to these reports, are well cared for and happy to live in a setting that appears to be stabilizing under new guidance. The emphasis on resident well-being, safety, and daily living quality comes through clearly as a cornerstone of the current operation, with staff working to implement changes that support consistent, compassionate care.
Another observer who was actively looking for an assisted living option noted that the facility is clean, well managed by new owners, and guided by a team of well-known physicians. They highlighted the pleasant atmosphere - "smelled good" - and described residents as living in a home-like manner, often lounging on the porch as if it were their own house. The location was described as favorable, with friendly and accommodating staff who helped them see what daily life could look like for a loved one in a well-run community.
Amid the sea of praise, one review stands out with serious concerns. After a visit this weekend, a family member expressed deep disappointment, claiming their mother is being mistreated: meals not aligned with a diabetic diet, inadequate overall meals, and medications allegedly not given correctly or at all. The emotion in this account is unmistakable, signaling a critical area that requires attention and accountability. It's a stark reminder that, while many experiences described are highly positive, there can be individual experiences that fall short, and such concerns deserve prompt, transparent follow-up.
Overall, the narrative about this facility across the various impressions suggests meaningful progress under new ownership and management. Several voices attribute improvements to the recent leadership changes, crediting both the management and the on-site clinical team for moving beyond past issues and toward a higher standard of resident care. The consensus is that the community is cleaner, friendlier, and more respectful toward both residents and their families, with residents feeling a sense of home and belonging. The remaining concerns, particularly around accessibility to staff and the serious incident raised by one reviewer, highlight the ongoing need for vigilance, open communication, and continual improvement to ensure every resident receives the highest standard of care.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Richmond Hill Rest Home 2 is an inviting and cozy board and care home located in the picturesque city of Asheville, NC. Our community offers a comfortable and supportive environment for seniors who require assistance with daily activities.
Our residents can enjoy delicious meals served in our charming dining room, which caters to special dietary restrictions. The fully furnished accommodations provide a warm and homelike atmosphere, allowing our residents to feel comfortable and at ease.
For those who appreciate spending time outdoors, our community features a beautiful garden and outdoor space where residents can relax, take a stroll, or engage in leisurely activities. Housekeeping services are provided to ensure that our residents live in a clean and organized environment.
We understand the importance of maintaining connections with healthcare providers, so we offer coordination services to ensure seamless communication between our residents and their healthcare team. Assistance with medication management is also available for those who require it.
At Richmond Hill Rest Home 2, our caring staff is dedicated to providing personalized assistance with activities of daily living such as bathing, dressing, and transfers. We also offer transportation arrangements for medical appointments as well as coordination with health care providers.
Residents can look forward to engaging in scheduled daily activities designed to promote socialization, mental stimulation, and physical well-being. Additionally, nearby amenities include various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals - ensuring that all essential needs are within reach.
We strive to create an inclusive community where seniors can thrive while receiving the support they need. Come join us at Richmond Hill Rest Home 2 in Asheville for a fulfilling assisted living experience surrounded by comfort and care.
Richmond Hill Rest Home 2 is located at 95 Richmond Hill Road, Asheville, NC 28806 in Buncombe County, North Carolina
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