Information last verified:
95 Richmond Hill Road, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
The staff are incredibly helpful and take the time to care for residents. Residents are happier since being at the facility. Lacey, Jacie, and the fellow staff provide attentive care to residents. Since the new management took over, the houses are clean, well-maintained, and welcoming. The management team and staff are professional, respectful, and helpful. The facility feels like home, with friendly, nice staff and a welcoming atmosphere. New ownership and new clinical management on site have brought significant improvements, and residents are happy to live there.
They claim the facility provides dinners that are unacceptable, implying residents are being starved. They report that it is nearly impossible to reach anyone at the facility. They allege their mother is being terribly mistreated there, with diabetic meals not provided, meals generally inadequate, and medications not given correctly or at all. They urge others not to send their loved ones to this facility.Richmond Hill Rest Home 1 in Asheville is best suited for families seeking a warm, home-like atmosphere where caregivers build relationships with residents and where leadership is visibly stepping in to drive real improvements. The community operates with a house-based model that fosters familiarity and everyday routines, which can be a strong fit for residents who thrive on predictable structure, personal attention, and a sense that staff know their histories and preferences. This setting tends to appeal to families who value cleanliness, respectful treatment, and a culture of care over a clinical, impersonal vibe. With new ownership and a refreshed clinical leadership team since late 2023, there is a palpable shift toward accountability and resident-centered living. Those looking for a place with a transparent improvement trajectory will find this appealing. On the flip side, families that demand ironclad, hospital-grade medical oversight, perfectly consistent meal execution, and bulletproof communication responsiveness may want to consider alternatives.
The strongest positives center on staff engagement and the perceived warmth of daily life. Multiple observations highlight caregivers who are patient, helpful, and willing to go the extra mile to answer questions or assuage concerns. Visitors consistently describe a welcoming environment where staff know residents well, respond courteously, and treat the home as a family-like space. The new owners are repeatedly credited with elevating standards and restoring a sense of pride in the residence. Cleanliness and pleasant scents reinforce the impression of a well-maintained, comfortable setting, while residents appear relaxed and engaged, often sitting or socializing on porches in what feels like a familiar neighborhood home. Management is described as professional, reachable, and focused on resolving issues, with several accounts praising quick, direct responses from leadership even on weekends. Taken together, these factors create a credible baseline of care that many families will value.
Yet the anecdotes on the downside cannot be ignored. A number of reviews raise serious concerns about meal quality and nutritional adherence, including claims that some meals are inadequate or do not align with diabetic dietary needs. There are also alarming notes about medication administration, including reports of medications not being given as required. Communication gaps feature prominently in several accounts, including difficulty reaching staff or administrators and perceived delays in getting answers to questions. One stark account described neglectful treatment, including questions about dietary compliance and overall care. While others emphasize ongoing improvements, these contrasting experiences create a real tension: the potential for a warm, home-like environment exists alongside serious questions about reliability and clinical rigor. These are red flags that require cautious verification before committing.
The way the positives and negatives interact shapes a practical decision framework. On the positive side, the visible improvements under new ownership and the creation of a more professional management layer suggest a trajectory toward more reliable care and better resident experiences. Families who prioritize a supportive daily rhythm, approachable staff, and a sense of belonging will likely find this environment satisfying, especially when tours reveal clean facilities, well-kept common areas, and staff who take time to know residents’ life stories. The home-like vibe, where residents seem to inhabit a personal space rather than a sterile institution, can translate to improved mood, cooperation with routines, and less stress for families visiting. These offsets are meaningful, but only if the facility sustains the momentum and closes gaps in med management, dietary compliance, and consistent communication.
For families moving forward, several due diligence steps will determine fit. First, request a current, detailed tour that includes a direct conversation with the executive director and the head of nursing to understand current staffing levels, turnover, and on-site supervision hours. Second, ask for a concrete sample menu and the facility’s process for accommodating diabetic or other therapeutic diets, including how meals are planned, prepared, and monitored for dietary restrictions. Third, obtain a clear description of the medication administration protocol, including who reviews orders, how often medications are reconciled, and how any discrepancies are escalated. Fourth, establish a reliable point of contact, preferably a named administrator or nurse, whom families can reach during and after business hours. Finally, probe recent incident history and follow up on any lingering complaints to gauge whether the improvement trajectory is sustained. These checks will illuminate whether the care culture aligns with expectations around nutrition, medication safety, and responsiveness.
The bottom line is nuanced. Richmond Hill Rest Home 1 delivers a compassionate, home-centered living experience under a renewed leadership that has begun to repair prior concerns. For families prioritizing warmth, daily attentiveness, and a visibly improving environment, this community represents a solid choice with a genuine upside. It is especially compelling for residents who value the “house” model, clear routines, and a staff dynamic that feels intimate rather than distant. However, the facility still presents legitimate caution flags around meal quality, dietary adherence for medical needs, and the consistency of medical oversight and communication. Those caregivers who cannot accept variances in these areas should compare alternatives with stronger documented guarantees of nutrition management and tighter, more predictable communication channels. In the end, a well-structured, in-depth visit will reveal whether the current improvements are stable enough to justify a move, or if another option better aligns with non-negotiable care standards.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Richmond Hill Rest Home 1 in Asheville, NC is a board and care home that offers a comfortable and supportive environment for seniors. Residents at this community can enjoy fully furnished accommodations with access to a dining room and outdoor spaces. Housekeeping services are provided to ensure a clean and tidy living environment.
The staff at Richmond Hill Rest Home 1 are dedicated to providing assistance with daily activities such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure residents receive the necessary medical care. Medication management is available to help residents maintain their health and well-being.
Special dietary restrictions are accommodated in the dining options offered at this community. Meals are prepared and served according to specific needs, including diabetes diets.
To keep residents engaged and active, scheduled daily activities are organized. In addition, Richmond Hill Rest Home 1 is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Transportation arrangements are made for medical appointments to provide convenience for residents.
Overall, Richmond Hill Rest Home 1 provides a caring and supportive assisted living community where seniors can receive personalized care while enjoying a comfortable and enriching lifestyle in Asheville, NC.
Richmond Hill Rest Home 1 is located at 95 Richmond Hill Road, Asheville, NC 28806 in Buncombe County, North Carolina
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
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Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
