95 Richmond Hill Road, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
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The staff are incredibly helpful and patient, taking time to care for residents. The home and caregivers are highly regarded by families. The facility is one of the best the reviewer has worked with. Residents become like family and are well taken care of. The houses are clean and well maintained, with a pleasant atmosphere. Management and staff are respectful to residents and visitors. New management has made great improvements and is doing a great job. The clinical management team on site has led to noticeable improvements.
Unable to reach anyone; difficult to get ahold of. The reviewer indicates the mother is being terribly mistreated at the facility. She is not being fed her diabetic diet, and meals in general are not adequate. Medications are not being given correctly or at all.A visitor's recent experience paints a picture of warmth, care, and steady improvements at the facility. The writer came to see a loved one after a long separation and left encouraged by how much happier their sister appears and by how genuinely helpful the staff have been. The caregiver team is described as patient and attentive, taking the time to learn about the sister's life and daily rhythms in a way that makes the visitor feel seen and supported. In one telling moment, a staff member couldn't answer all questions, but promptly directed the visitor to her supervisor, who answered on a Sunday and provided the needed information. That blend of accessibility and dedication left a strong positive impression.
The praise doesn't stop with the individual interactions. The sister herself spoke highly of her home and the caregivers who tend to her daily, reinforcing a sense that the environment is not just medically equipped but emotionally supportive. The voices of the staff - Lacey, Jacie, and the rest - are highlighted as central to her happiness, with thanks extended to the entire team for caring for her and the rest of the residents. This kind of consistent, affectionate care seems to have built a nurturing atmosphere that feels far from sterile or clinical.
Not every reviewer's note is entirely glowing, though. One observer mentions difficulty in reaching anyone and getting ahold of staff, signaling a contrast between the routinely praised care and the occasional barrier to communication. That sentiment sits alongside the more frequent praise and serves as a reminder that, in any large operation, responsiveness can be uneven at times. The same reviewer's comment frames a broader pattern: when contact is possible, the care can be excellent, but bridging gaps in communication remains an area that could use ongoing attention.
Amidst the positive experiences, there is a strong declaration from another reviewer who calls it "one of the best facilities" they've worked with. They note that the residents have become like family and that the houses are clean, with management described as awesome. There's an acknowledgment that the team is currently "a little overworked due to past management" but that they are working to resolve the fallout and clean up the previous issues, all while keeping the environment orderly and welcoming. This perspective emphasizes a recent shift in leadership and the resulting momentum toward better operations.
Another visitor walked through the doors with their wife and was immediately impressed by the demeanor of the staff. The staff are described as happy, respectful, and eager to help with concerns and questions. This firsthand experience reinforces the sense that the facility values patient-centered communication and strives to reassure families that their loved ones are in good hands. The encounter suggests a culture of professionalism paired with genuine hospitality.
Updates under new leadership come up repeatedly as a theme. Since September 2023, the changes appear to have a noticeable positive impact on daily life within the houses. Reviewers repeatedly mention that management and staff are respectful to both residents and visitors, that the houses stay clean, and that the overall atmosphere smells inviting. The sentiment is that the new team is doing meaningful work and making real progress, which is a powerful counterpoint to earlier concerns and a signal of ongoing improvement.
A separate visit with a spouse confirms an overall sense of satisfaction with the management team and the staff on duty at that time. The visitor observed that all parties involved were highly professional and ready to assist, while residents seemed content and well-cared-for. The sense conveyed is that the facility has cultivated a stable, respectful day-to-day environment, where both resident well-being and family engagement are prioritized.
Yet the collection of reviews closes with a cautionary note that cannot be ignored. After a recent visit, a family member expresses deep concern that their mother is being mistreated, not fed according to a diabetic diet, meals lacking adequacy, and potentially mishandled medications. This stark counterpoint to the otherwise glowing feedback highlights that, for all the strides made, there remain serious concerns about safety and quality of care for some residents. The reviewer notes that new ownership and new management are making great changes, but the severity of these allegations underscores the need for vigilant oversight and a continued commitment to high standards for every resident.
Taken together, the reviews tell a story of a facility in transition. The majority of voices describe a caring, attentive staff, a welcoming environment, and noticeable improvements under new leadership. There is clear appreciation for specific staff members who go above and beyond, and there is a sense that the house culture has shifted toward treating residents like family. At the same time, the more critical notes remind us that consistent, reliable communication and unwavering adherence to dietary and medication protocols are essential. For families and future visitors, the message is that the facility is capable of great care and warmth, but it also bears the responsibility to address gaps and ensure every resident receives safe, respectful, and proper treatment every single day.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Richmond Hill Rest Home 1 in Asheville, NC is a board and care home that offers a comfortable and supportive environment for seniors. Residents at this community can enjoy fully furnished accommodations with access to a dining room and outdoor spaces. Housekeeping services are provided to ensure a clean and tidy living environment.
The staff at Richmond Hill Rest Home 1 are dedicated to providing assistance with daily activities such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure residents receive the necessary medical care. Medication management is available to help residents maintain their health and well-being.
Special dietary restrictions are accommodated in the dining options offered at this community. Meals are prepared and served according to specific needs, including diabetes diets.
To keep residents engaged and active, scheduled daily activities are organized. In addition, Richmond Hill Rest Home 1 is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Transportation arrangements are made for medical appointments to provide convenience for residents.
Overall, Richmond Hill Rest Home 1 provides a caring and supportive assisted living community where seniors can receive personalized care while enjoying a comfortable and enriching lifestyle in Asheville, NC.
Richmond Hill Rest Home 1 is located at 95 Richmond Hill Road, Asheville, NC 28806 in Buncombe County, North Carolina
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
