Frances Schervier Home Care is a senior community in Bronx, NY.
Information last verified:
2975 Independence Ave, Bronx, NY 10463
For more information about senior living options: (866) 208-4318
4.2 from 100 reviews
5 stars
74
4 stars
7
3 stars
0
2 stars
2
1 stars
17
Overall Review of Frances Schervier Home Care
common40 reviews mention this
Staff warmth and professionalism stand out
Residents and families consistently describe the staff as professional, kind, and attentive.
Many reviews highlight friendly, caring staff who communicate and show up for residents and families. Several people specifically call out the nursing and rehab teams as responsive and supportive, and they mention feeling reassured by staff during stays. A smaller set of reviews raises the opposite concern, saying calls are not returned or attention is inconsistent—so experiences can vary depending on the situation.
differentiator18 reviews mention this
Rehab and therapy receive praise
Rehab and therapy are repeatedly described as thorough and coordinated for recovery.
Residents and families frequently describe the rehab process as supportive, including physical therapy and coordinated care as people transition from hospitalization to the facility. Several reviews mention progress, goal setting, and staff discussions of functioning during therapy and recovery. Some critical reviews also mention gaps in care or services, including concerns about movement assistance and therapy availability, but the overall tone for rehab is positive.
common17 reviews mention this
Clean, renovated spaces are a theme
Multiple reviews describe the facility as clean, modern, and well kept.
A recurring point is cleanliness—people describe spotless areas, a renovated look, and rooms that feel maintained. Reviews also mention an overall pleasant environment that helps families feel comfortable during rehab or longer stays. At the same time, a few negative reviews cite dirty conditions, unpleasant odors, and maintenance issues, which suggests cleanliness and upkeep may not feel consistent to everyone.
common16 reviews mention this
Food quality and dining moments
Dining is frequently mentioned, with several reviewers praising meal quality.
Several families say their loved ones enjoy the food, describing warm meals and meals served in the dining room. Reviews also mention a lobby Starbucks and connect it with day-to-day convenience inside the building. On the negative side, a couple of reviews complain that food quality or temperature is poor and that residents are left without help, so food experiences aren’t universally positive.
differentiator10 reviews mention this
Concierge support and visitor logistics
The concierge role and visitor convenience show up in many reviews.
A number of reviews specifically credit a concierge by name for being responsive, helping families, and providing reassurance during care. Families also describe smoother visits and support around transportation and parking convenience. A few critical reviews shift to the opposite experience, saying there were missed updates or trouble getting staff by phone, but the repeated concierge mentions point to a structured point of contact for many families.
caveat12 reviews mention this
Communication and staffing concerns recur
Some reviewers report inconsistent communication and staffing-related care issues.
While many families praise regular updates and responsiveness, multiple negative reviews describe not getting calls returned or not receiving updates after requests. Several critical accounts also include staffing-related concerns—such as residents not being attended to promptly, inadequate supervision, or delayed assistance. These complaints stand out as the most serious caveats among the otherwise frequent praise for staff effort and overall facility condition.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
LaGuardia (8 miles away)
Westchester Cty (17 miles away)
John F Kennedy International (18 miles away)
Newark International (19 miles away)
Nearby Places of Interest
This part of Bronx, New York is a vibrant and diverse neighborhood with a variety of amenities within close proximity. There are several pharmacies available for easy access to medication, and hospitals such as NewYork-Presbyterian Allen Hospital and St Barnabas Hospital provide quality healthcare services nearby. The area also offers convenient transportation options including subway stations like Inwood/207th St and Dyckman St. For leisure activities, there are beautiful parks like Riverdale Park and Inwood Hill Park as well as restaurants like Last Stop Bar & Grill and Harlem Kebab Grill. Additionally, there are cafes such as Kuppi Coffee Company and Starbucks for socializing or relaxing. Overall, this neighborhood provides a mix of healthcare, transportation, dining options, and recreational opportunities that would be suitable for seniors looking for a comfortable living environment.
Pharmacies
CVS Pharmacy (0.5 miles)
Rite Aid (1 miles)
CVS Pharmacy (3 miles)
Walgreens (3.2 miles)
Walgreens (3.2 miles)
CVS Pharmacy (3.7 miles)
CVS Pharmacy (4.5 miles)
Places of Worship
The Riverdale Minyan (0.7 miles)
Hospitals
NewYork-Presbyterian Allen Hospital (0.8 miles)
Bronx VA Medical Center (1.3 miles)
St Barnabas Hospital (2.5 miles)
Russ Berrie Medical Science Pavilion (3.1 miles)
Milstein Hospital Building (3.2 miles)
Holy Name Medical Center (4.8 miles)
Manhattan Psychiatric Center (6.5 miles)
Parks
Riverdale Park (0.8 miles)
Inwood Hill Park (0.9 miles)
Flat Rock Brook Nature Center (2.6 miles)
J. Hood Wright Park (2.8 miles)
St Nicholas Park (4.5 miles)
Marcus Garvey Park (5.6 miles)
Randall's Island Park (6 miles)
Transportation
MTA Subway - Inwood/207th St (1 miles)
Metro North - Riverdale Station (1.5 miles)
MTA Subway - Dyckman St (1.6 miles)
MTA Subway - 190th St (1.8 miles)
MTA Subway - Fordham Rd (1.9 miles)
MTA Fordham Metro-North Station (2.1 miles)
MTA Subway - 181st St (2.4 miles)
Restaurants
McDonald's (3.1 miles)
Kura Revolving Sushi Bar (3.2 miles)
Last Stop Bar & Grill (3.8 miles)
The River Palm Terrace (3.8 miles)
McDonald's (4.7 miles)
McDonald's (4.8 miles)
Harlem Kebab Grill (5.4 miles)
Physicians
Morgan Stanley Children's Hospital (3.2 miles)
Park Medical Group PA (4 miles)
Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (7.5 miles)
Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
Frances Schervier Home Care photos
×
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
LaGuardia (8 miles away)
Clean, well-maintained environment with caring staff and engaging activities.
Exploring Palliative Care in the Home: A Comprehensive Overview
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences