Frances Schervier Home Care

Pros

• Reviewers describe Schervier Rehabilitation Facility's staff as caring, kind, and professional.
• Moishe the concierge is repeatedly praised for being responsive and a reassuring liaison.
• The facility is described as clean, modern, and well maintained.
• Families report open and ongoing updates and communication from the staff.
• Therapists and nurses are consistently commended for excellent, attentive care.
• On-site amenities like the gym and a lobby Starbucks contribute to a welcoming environment.
• Reviews note that loved ones feel heard, cared for, and happy with their care.
• Free parking and on-site transportation for follow-up appointments are appreciated.
• Some reviewers call Schervier the best rehabilitation center in the Bronx.

Cons

• One reviewer warned against sending loved ones there, calling the facility a dump and alleging it keeps patients longer to drain finances.
• Another reviewer compared Schervier unfavorably to Rikers Island, stating inmates there receive better care and calling Schervier a filthy, disgusting nursing home.
• A reviewer on a first visit felt unable to give it five stars.
• One reviewer said several surprise visits left them in disbelief.

Review

Schervier Rehabilitation Facility in the Bronx comes across in these accounts as a modern, clean, and welcoming place where rehabilitation and recovery are supported by a consistently caring staff. Several first-time visitors note that the environment is well kept - the floors are clean, the rooms look neat, and the overall atmosphere feels warm and modern. The impression starts at the front desk, where a young staff member is described as professional, courteous, and helpful, setting a positive tone for the visit and suggesting that a patient's stay would begin with respectful, smooth entry into the facility.

A unifying thread through the reviews is the extraordinary care and kindness shown by the care team. Many reviewers single out Maz, the social worker, for his thoughtful involvement and for making patients and families feel heard and supported. Moishe, the concierge and director of recreation, appears repeatedly as a pivotal figure who reassures families, explains the facility's services, and acts as a liaison to ensure smooth communication between the hospital, the rehab center, and loved ones back home. Caroline, the dietitian, is also singled out for her contributions, along with the broader rehabilitation team and the nurses who assist patients in their daily routines. Across multiple testimonials, staff members are described as warm, caring, professional, and genuinely dedicated to helping patients recover.

Communication with families, especially those who live out of state, is highlighted as a standout feature. Reviewers repeatedly mention open and ongoing updates, with staff who keep families informed about progress, changes in care, and shifts in goals. Moishe's role as a liaison is emphasized as particularly important for easing anxiety about the unknown aspects of placement and treatment, offering reassurance and timely information. In these narratives, families feel included in the care process, which contributes greatly to a sense of trust and partnership between the facility and loved ones.

The facility's amenities and environment also receive high praise. In addition to the clinical care, reviewers point to a comfortable, modern setting with spacious rooms and a well-equipped gym. It's noted that meals are managed in a pleasant dining environment, and many mention the availability of conveniences such as WiFi, televisions, and landlines in rooms. There are also practical benefits highlighted, including on-site parking and free transportation for family visits, and even a Starbucks-like coffee shop in the lobby, which adds a touch of everyday comfort to the rehabilitation experience.

Beyond the physical space, the patient and family stories reflect outcomes and experiences that resonate deeply. Several reviewers describe remarkable improvements in their loved ones' condition, praising the blend of skilled therapies and supportive care that helped them regain independence. There are personal testimonies about happy caregivers and appreciative family members - grandmothers and mothers who enjoyed the environment, the activities, and the consistent attentiveness of the staff. Phrases like "the best rehabilitation center in the Bronx" and "A+++++++" abound, underscoring a broad sense of satisfaction and gratitude from those who relied on Schervier for recovery and daily living.

Amid the overwhelmingly positive feedback, there is at least one starkly negative account. A reviewer harshly criticizes the facility as a "dump," alleging that patients are kept longer than needed to drain finances and labeling such practices as horrible. This perspective stands in sharp contrast to the majority of remarks, which emphasize warmth, competence, and effective communication. It serves as a reminder that experiences can vary, and it's important to consider a range of viewpoints when evaluating a care facility.

Overall, the sentiment across these reflections is that Schervier Rehabilitation Facility delivers high-quality, compassionate rehabilitation in a modern, comfortable setting. The staff - especially Maz, Moishe, Caroline, and the nursing team - are repeatedly described as engaging, responsive, and genuinely invested in the well-being and progress of residents. Families appreciate the open, ongoing communication and the supportive atmosphere that helps ease the stress of placement and recovery. While there are dissenting opinions, the prevailing narrative is one of strong clinical care, thoughtful human connection, and a facility that feels like a community dedicated to healing.

This part of Bronx, New York is a vibrant and diverse neighborhood with a variety of amenities within close proximity. There are several pharmacies available for easy access to medication, and hospitals such as NewYork-Presbyterian Allen Hospital and St Barnabas Hospital provide quality healthcare services nearby. The area also offers convenient transportation options including subway stations like Inwood/207th St and Dyckman St. For leisure activities, there are beautiful parks like Riverdale Park and Inwood Hill Park as well as restaurants like Last Stop Bar & Grill and Harlem Kebab Grill. Additionally, there are cafes such as Kuppi Coffee Company and Starbucks for socializing or relaxing. Overall, this neighborhood provides a mix of healthcare, transportation, dining options, and recreational opportunities that would be suitable for seniors looking for a comfortable living environment.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.2 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4.5 miles)

Places of Worship

• The Riverdale Minyan (0.7 miles)

Hospitals

• NewYork-Presbyterian Allen Hospital (0.8 miles)
• Bronx VA Medical Center (1.3 miles)
• St Barnabas Hospital (2.5 miles)
• Russ Berrie Medical Science Pavilion (3.1 miles)
• Milstein Hospital Building (3.2 miles)
• Holy Name Medical Center (4.8 miles)
• Manhattan Psychiatric Center (6.5 miles)

Parks

• Riverdale Park (0.8 miles)
• Inwood Hill Park (0.9 miles)
• Flat Rock Brook Nature Center (2.6 miles)
• J. Hood Wright Park (2.8 miles)
• St Nicholas Park (4.5 miles)
• Marcus Garvey Park (5.6 miles)
• Randall's Island Park (6 miles)

Transportation

• MTA Subway - Inwood/207th St (1 miles)
• Metro North - Riverdale Station (1.5 miles)
• MTA Subway - Dyckman St (1.6 miles)
• MTA Subway - 190th St (1.8 miles)
• MTA Subway - Fordham Rd (1.9 miles)
• MTA Fordham Metro-North Station (2.1 miles)
• MTA Subway - 181st St (2.4 miles)

Restaurants

• McDonald's (3.1 miles)
• Kura Revolving Sushi Bar (3.2 miles)
• Last Stop Bar & Grill (3.8 miles)
• The River Palm Terrace (3.8 miles)
• McDonald's (4.7 miles)
• McDonald's (4.8 miles)
• Harlem Kebab Grill (5.4 miles)

Physicians

• Morgan Stanley Children's Hospital (3.2 miles)
• Park Medical Group PA (4 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (7.5 miles)

Theaters

• AMC Bay Plaza Cinema 13 (5 miles)
• AMC DINE-IN Shops At Riverside 9 (6 miles)

Cafes

• Kuppi Coffee Company (5.3 miles)
• Starbucks (5.9 miles)
• Bogota Press Cafe (6.3 miles)
• Starbucks (6.8 miles)
• Cafe Zeppieri (7.8 miles)
• Pier I Cafe (8 miles)