Fieldston Lodge Care Center

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Pros

• The nursing and healthcare staff at Fieldstone Nursing Home are kind, friendly, and caring towards patients and their families.
• The facility maintains excellent cleanliness and hygiene standards, providing a comfortable environment for residents.
• Patients in prolonged states of unconsciousness receive high-quality care at Fieldstone Nursing Home.
• Families feel reassured by the level of support provided to their loved ones during challenging times.
• Staff members demonstrate good training in HIPAA and COVID-19 compliance rules, ensuring a safe environment for all.

Cons

• The social worker, Kimberly, fails to provide adequate information about patients and is often unavailable or absent from work.
• There is poor leadership and inadequate social work staff, compromising the quality of service and care to patients.
• Patients' personal property and clothing have been stolen with no compensation provided.
• Communication regarding patient transfers to hospitals is terrible, with families receiving no updates on their loved ones' conditions.
• Staff members are unfriendly, and repeated attempts to contact the social worker go unanswered.
• The facility provides subpar medical care, with insufficient staffing levels leading to inadequate attention for bedridden patients.
• The environment in the facility is unhygienic and dirty, contributing to a neglectful atmosphere for residents.
• Complaints about broken facilities (e.g., cracked sinks) indicate a lack of proper maintenance and care from management.
• Residents are often crammed into rooms with insufficient staff supervision, raising concerns about their well-being.
• Overall impressions point to a lack of responsiveness from management when addressing issues concerning patient care or facility conditions.

Review

The quality of care and overall experience at nursing home facilities can greatly differ, as illustrated by the mixed reviews about Fieldstone Nursing Home. Many reviewers expressed deep dissatisfaction with various aspects of the facility, particularly highlighting issues relating to staffing shortages, inadequate communication, and poor management practices that ultimately compromise patient care. One recurring theme is the inconsistent performance of staff, especially within the social work department. A social worker specifically named Kimberly was noted for her lack of responsiveness and deficiencies in keeping families informed about their loved ones’ situations, leaving family members feeling frustrated and unsupported during critical times.

Several individuals recounted distressing experiences concerning the handling of personal belongings within the facility. Multiple complaints stated that patients’ clothing and personal items, including cell phones, were lost or stolen without any reimbursement process in place. This issue of missing property exacerbated feelings of distrust among family members and added to their concerns regarding safety protocols for patients' possessions when transferring to hospitals or other facilities.

Moreover, numerous comments emphasized that under-staffing has led to insufficient care for patients. Some families reported that their loved ones received inadequate attention while bedridden—only being changed twice a day regardless of necessity—which raises alarms about residents’ health outcomes. In one particularly heartbreaking account, a reviewer described how their loved one developed severe bedsores during their stay in the nursing home and eventually succumbed to their condition there due to what they deemed "horrible" care standards. This culminated in a stark warning urging others not to send relatives or loved ones to this facility under any circumstances.

Amidst these negative accounts, there were also voices praising specific elements of Fieldstone Nursing Home. One review shared gratitude for the healthcare practice that provided support for patients in extended states of unconsciousness, asserting that they received exemplary care throughout all stages. The positive perspective characterized staff as kind and well-trained in compliance regulations while commending the cleanliness maintained within the center before and during pandemic challenges.

However, this dichotomy reveals a concerning inconsistency between individual experiences within this institution; while some families have found comfort in knowing their relatives are cared for attentively and compassionately, others paint a drastically different portrait marked by negligence and neglect. This polarization begs further inquiry into how staff training is implemented across shifts and departments since differing levels of care seem directly tied to resource allocation or management oversight.

In conclusion, it is evident from these reviews that potential residents’ families should conduct thorough research before choosing Fieldstone Nursing Home or similar facilities for long-term care solutions. While some received commendable service amidst challenging circumstances, others questioned even basic standards around hygiene and personnel availability; thus reflecting on broader systemic issues affecting eldercare facilities today. Consequently, it is imperative for families seeking assistance with caregiving needs to be vigilant advocates who look beyond surface appearances when evaluating environments entrusted with caring for vulnerable populations.

Hospitals

• NewYork-Presbyterian Allen Hospital (0.6 miles)
• Bronx VA Medical Center (1.1 miles)
• St Barnabas Hospital (2.4 miles)
• Russ Berrie Medical Science Pavilion (3 miles)
• Milstein Hospital Building (3 miles)
• Holy Name Medical Center (4.8 miles)
• Manhattan Psychiatric Center (6.3 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4.7 miles)

Parks

• Inwood Hill Park (0.7 miles)
• Riverdale Park (1 miles)
• Flat Rock Brook Nature Center (2.6 miles)
• J. Hood Wright Park (2.6 miles)
• St Nicholas Park (4.3 miles)
• Marcus Garvey Park (5.4 miles)
• Randall's Island Park (5.8 miles)

Transportation

• MTA Subway - Inwood/207th St (0.8 miles)
• MTA Subway - Dyckman St (1.4 miles)
• MTA Subway - 190th St (1.7 miles)
• MTA Subway - Fordham Rd (1.7 miles)
• Metro North - Riverdale Station (1.7 miles)
• MTA Fordham Metro-North Station (2 miles)
• MTA Subway - 181st St (2.2 miles)

Places of Worship

• The Riverdale Minyan (0.8 miles)

Restaurants

• McDonald's (3 miles)
• Kura Revolving Sushi Bar (3.1 miles)
• The River Palm Terrace (3.7 miles)
• Last Stop Bar & Grill (3.8 miles)
• McDonald's (4.8 miles)
• McDonald's (4.8 miles)
• Harlem Kebab Grill (5.2 miles)

Physicians

• Morgan Stanley Children's Hospital (3.1 miles)
• Park Medical Group PA (4.2 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (7.4 miles)

Theaters

• AMC Bay Plaza Cinema 13 (5 miles)
• AMC DINE-IN Shops At Riverside 9 (6 miles)

Cafes

• Kuppi Coffee Company (5.2 miles)
• Starbucks (5.8 miles)
• Bogota Press Cafe (6.3 miles)
• Starbucks (6.7 miles)
• Pier I Cafe (7.8 miles)
• Cafe Zeppieri (7.9 miles)
• Ralph’s Café (7.9 miles)