Fieldston Lodge Care Center
Save666 Kappock Street, Riverdale, NY 10463
For more information about senior living options: (844) 490-3973
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The quality of care and overall experience at nursing home facilities can greatly differ, as illustrated by the mixed reviews about Fieldstone Nursing Home. Many reviewers expressed deep dissatisfaction with various aspects of the facility, particularly highlighting issues relating to staffing shortages, inadequate communication, and poor management practices that ultimately compromise patient care. One recurring theme is the inconsistent performance of staff, especially within the social work department. A social worker specifically named Kimberly was noted for her lack of responsiveness and deficiencies in keeping families informed about their loved ones’ situations, leaving family members feeling frustrated and unsupported during critical times.
Several individuals recounted distressing experiences concerning the handling of personal belongings within the facility. Multiple complaints stated that patients’ clothing and personal items, including cell phones, were lost or stolen without any reimbursement process in place. This issue of missing property exacerbated feelings of distrust among family members and added to their concerns regarding safety protocols for patients' possessions when transferring to hospitals or other facilities.
Moreover, numerous comments emphasized that under-staffing has led to insufficient care for patients. Some families reported that their loved ones received inadequate attention while bedridden—only being changed twice a day regardless of necessity—which raises alarms about residents’ health outcomes. In one particularly heartbreaking account, a reviewer described how their loved one developed severe bedsores during their stay in the nursing home and eventually succumbed to their condition there due to what they deemed "horrible" care standards. This culminated in a stark warning urging others not to send relatives or loved ones to this facility under any circumstances.
Amidst these negative accounts, there were also voices praising specific elements of Fieldstone Nursing Home. One review shared gratitude for the healthcare practice that provided support for patients in extended states of unconsciousness, asserting that they received exemplary care throughout all stages. The positive perspective characterized staff as kind and well-trained in compliance regulations while commending the cleanliness maintained within the center before and during pandemic challenges.
However, this dichotomy reveals a concerning inconsistency between individual experiences within this institution; while some families have found comfort in knowing their relatives are cared for attentively and compassionately, others paint a drastically different portrait marked by negligence and neglect. This polarization begs further inquiry into how staff training is implemented across shifts and departments since differing levels of care seem directly tied to resource allocation or management oversight.
In conclusion, it is evident from these reviews that potential residents’ families should conduct thorough research before choosing Fieldstone Nursing Home or similar facilities for long-term care solutions. While some received commendable service amidst challenging circumstances, others questioned even basic standards around hygiene and personnel availability; thus reflecting on broader systemic issues affecting eldercare facilities today. Consequently, it is imperative for families seeking assistance with caregiving needs to be vigilant advocates who look beyond surface appearances when evaluating environments entrusted with caring for vulnerable populations.
Fieldston Lodge Care Center is an assisted living community located in the serene neighborhood of Riverdale, NY. Our community offers a wide range of amenities and care services to promote a comfortable and enriching lifestyle for our residents.
Our amenities include a beauty salon where residents can pamper themselves, cable or satellite TV for entertainment, community-operated transportation for easy mobility, a computer center for staying connected with loved ones, and a dining room where delicious meals are served restaurant-style. Additionally, we provide a fitness room to promote physical wellness, fully furnished accommodations for convenience, a gaming room for recreational activities, and a beautiful garden to enjoy nature.
The care services at Fieldston Lodge Care Center ensure that our residents receive the assistance they need. We have a 24-hour call system and supervision to ensure their safety at all times. Our staff provides assistance with daily living activities such as bathing, dressing, and transfers. We also offer medication management and meal preparation according to specific dietary needs including diabetes diets. Mental wellness programs are available to support the emotional well-being of our residents.
To enhance social interaction and engagement, we have concierge services available along with fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This allows residents to connect with others within the community and maintain an active lifestyle.
Fieldston Lodge Care Center is conveniently located near various amenities including parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
At Fieldston Lodge Care Center in Riverdale, NY, we strive to provide exceptional care in a welcoming environment that promotes independence and fulfillment for our residents.
Fieldston Lodge Care Center is located at 666 Kappock Street, Riverdale, NY 10463 in New York County, New York
Fieldston Lodge Care Center on seniors.fyi includes 11 photos including images showing interior, bedroom, sidewalk, reception, lighting, lobby, decor, trees, and more.
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