Riverdale Nursing Home
Save641 West 230Th Street, Bronx, NY 10463
For more information about senior living options: (844) 490-3973
Riverdale Rehab & Nursing Center sits at the center of a wide range of experiences, with some families raving about the care and others warning that the facility can be dangerously run-down. Across the board, several reviewers highlight the positive impact of rehab services, timely medications, and active involvement in care planning. One person noted that the rehab program helped them become functional again after a period of unemployment, while another praised the nursing department for delivering medicines on time and making sure appointments stayed on schedule. The staff who were described as attentive and accessible helped residents participate in their own care planning, with care-plan meetings attended by residents and families who felt heard. Cleanliness is not uniformly praised, but several reviews emphasize that when the facility is well-run, it feels tidy, well-organized, and easy to navigate.
A number of reviews specifically celebrate individual staff members and the warmth of the team. One family thanked a nurse on the first floor for extraordinary compassion toward their loved one, and others spoke highly of social workers who were accessible and supportive of specialized care. Names like Mamadu (a social worker) and Mr. Diallo came up as helpful, engaged professionals who stayed involved in daily needs and long-term planning. There is also mention of leadership changes bringing fresh energy: several entries note that new management has begun to implement changes, improving the overall presentation of the building and increasing resident happiness. A few families even described the atmosphere as friendlier and more welcoming, with staff who were described as polite, personable, and genuinely concerned for residents' well-being.
Yet the other side of the coin is substantial and cannot be ignored. Numerous reviewers paint a starkly different picture, describing unsanitary conditions, maintenance failures, and a perception of neglect. Complaints include floors covered in urine and excrement, roaches, lice outbreaks, mold, and lingering bad odors. Some rooms are described as dirty or in disrepair, with leaking ceilings and damp environments that are especially troubling for healing. There are mentions of aged buildings, chipped paint, and insufficient cleaning, with some families expressing fear about the safety of their loved ones. The strongest language from several voices calls the facility "hell," "horrible," or even "a prison," and they urge others not to place family members there.
Safety and care quality concerns appear with equal emphasis. A subset of reviews alleges elder abuse-like experiences, neglectful nursing care, and disrespectful or overwhelmed behavior from staff. Comments range from complaints about miscommunication and delayed assistance to allegations of sabotage or theft, including clothing. There are stories of injuries that went unaddressed or questions about how certain incidents were handled, and some reviewers described the staff as overworked or unable to communicate effectively, particularly when language barriers were present. The sentiment across these accounts is that even when some staff members are kind, systemic problems overshadow the care experience and create a sense of insecurity for families.
Against this backdrop, there is a clear thread about management and institutional direction. Several comments point to new leadership and a sense that big changes are on the horizon. Several families were encouraged to engage with the new team, noting that the changes are visible in day-to-day operations and in the willingness of leaders to coordinate needs directly with families. There is a cautious optimism here: some reviewers acknowledge that the facility may be undergoing a period of transition, with a focus on renovations, better coordination, and improved resident experience. Others remind readers that progress can be incremental and that evaluations should be made on the ground - by visiting in person, meeting the staff, and observing the care, cleanliness, and responsiveness firsthand.
A recurring theme in the discourse concerns oversight, accountability, and the broader system of elder care. One reviewer questions how Medicare and Medicaid payments continue to flow without stronger external inspection, framing the facility as a broader industry concern about staffing wages, profitability, and regulatory oversight. This perspective emphasizes a belief that profit motives and insufficient governance can undermine care quality, a concern echoed by those who feel the environment should be closely monitored and improved through external agencies. While not a universal verdict, it underscores the sense that Riverdale sits at the intersection of personal experiences and larger questions about how such facilities operate in the system.
In sum, Riverdale Rehab & Nursing Center is a place where care can be profoundly meaningful and breath-takingly troubling in the same neighborhood. For some residents and families, the staff - especially dedicated social workers and nurses - and the improved leadership offer real hope: timely medications, meaningful involvement in care plans, and a cleaner, brighter facility mood that signals better days ahead. For others, unresolved cleanliness issues, maintenance failures, and reports of neglect or unsafe conditions cast a long shadow over daily life there, sometimes making a quick-turnaround feel out of reach. The most faithful takeaway is that experiences at Riverdale are highly variable, likely influenced by who is on shift, which floor or unit a resident is in, and the current state of facility management. For families weighing a placement, the meaningful recommendation is to visit, speak with staff and leadership, observe the care processes closely, and consider both the personal warmth of certain team members and the specific physical and procedural conditions described by reviewers.
Riverdale Nursing Home is an exceptional assisted living community located in the vibrant Bronx, NY. Our residents enjoy a wide range of amenities and care services that enhance their quality of life.
For our residents' convenience and comfort, we offer a beauty salon where they can get pampered, as well as cable or satellite TV for entertainment. Our community-operated transportation makes it easy for residents to explore the surrounding area and attend appointments. Additionally, our computer center allows residents to stay connected with loved ones and engage in various online activities.
Our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled staff. Special dietary restrictions are also accommodated to ensure everyone's preferences are met.
To promote an active and healthy lifestyle, we provide a fitness room and wellness center where residents can participate in exercise programs tailored to their needs. A gaming room and small library are available for leisurely activities.
Riverdale Nursing Home boasts beautiful outdoor spaces such as gardens, perfect for enjoying fresh air and relaxation. Housekeeping services ensure that residents' living spaces are always tidy and comfortable.
We understand the importance of transportation for medical needs; therefore, we arrange transportation to doctors' appointments. Medication management is also provided to ensure residents receive the necessary support.
Our caring staff is available round-the-clock with a 24-hour call system and supervision. Assistance with daily activities such as bathing, dressing, and transfers is readily available to promote independence while providing necessary support. We also have a mental wellness program in place to prioritize the overall well-being of our residents.
With nearby parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals, our community ensures easy access to various amenities outside of the facility.
If you're seeking an assisted living community that combines outstanding amenities with top-notch care services in a convenient location within Bronx, NY – look no further than Riverdale Nursing Home.
Riverdale Nursing Home is located at 641 West 230Th Street, Bronx, NY 10463 in New York County, New York
Riverdale Nursing Home on seniors.fyi includes 3 photos including images showing interior, healthcare, building, awning, entrance, lobby, windows, reception area, and more.
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