Schervier Nursing Care Center in Bronx, NY
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Information last verified:
2975 Independence Avenue, Bronx, NY 10463
For more information about senior living options: (844) 490-3973
The facility is praised for setting the standard for compassionate, high-quality care. Its leadership and staff are described as caring, reliable, and professional. The nursing, therapy, and support teams are said to work seamlessly together to deliver exceptional care in a warm, welcoming environment. Moishe the concierge is highlighted as awesome, responsive, and a valued liaison. Natalie Nunez is commended for providing amazing, helpful service. The center is noted for being beautiful, clean, modern, and hotel-like, with amenities like a Starbucks in the lobby and spacious rooms. It is regarded as one of the best rehabilitation centers in the Bronx/ NYC, with strong endorsements from families. Families report receiving open, ongoing updates and feeling their loved ones are heard and cared for. The staff are described as friendly, attentive, and going above and beyond to meet residents' needs. The center's family-friendly features include free transportation for visitors and free onsite parking, contributing to a convenient, home-like atmosphere.
They describe the facility as a dump, saying residents are kept longer than necessary to drain finances. They report severe understaffing, with three aides for 40 patients, leading to delayed or inadequate care. They recount dirty rooms with foul odors, broken equipment, and beds lacking proper sheets or rails. They allege medications aren’t consistently administered or coordinated, and families must chase updates. They claim staff are rude or lazy and administrators are incompetent or unresponsive. They note meals are cold and often inedible, with patients left waiting to be fed. They warn that residents may be sedated with medications to keep them compliant. They argue that the facility’s claimed 5-star CMS rating is misleading, reflecting subpar overall care.Schervier Nursing Care Center in the Bronx is best suited for families pursuing a rehab‑driven stay in a substantial, well‑appointed setting where strong leadership and a Catholic‑leaning culture shape daily care. The center’s standout strength is its rehabilitation program, backed by engaged administrators and a team of therapists who consistently earn praise for progress, coordination, and a focus on dignity. The facility presents as a modern, hotel‑like environment with spacious rooms, a welcoming lobby, clear signage, and value‑added amenities such as on‑site parking, Starbucks options, a robust gym, and reliable transportation for families visiting or returning for follow‑ups. Family members who want regular, proactive updates and a care team that treats residents as a shared mission will feel reassured by the emphasis on communication and personal attention from leaders, social workers, and therapists alike.
That said, this community is not the obvious choice for every scenario. Families seeking a care setting with uniformly low stress around staffing, constant bedside coverage, and flawless day‑to‑day execution should consider alternatives. Reports of understaffing, variable floor experiences, and inconsistent responsiveness raise legitimate red flags for those whose loved ones require meticulous supervision, consistent assistance with mobility, or stringent safety protocols. Dementia care, in particular, appears to expose gaps for some families, ranging from delayed responses on call bells to concerns about medication management and room safety. For anyone who cannot tolerate ambiguity or who expects consistently tight supervision, it is prudent to explore neighboring options with more uniform staffing models and proven continuity of care.
On the positive side, the pros largely revolve around rehab quality and the culture of care. A coordinated, therapy‑focused approach drives meaningful recovery for many patients, with physical therapy, occupational therapy, and medical oversight described as competent and cohesive. The leadership presence, administrators acclaimed for their compassion and responsiveness, translates into a care philosophy that emphasizes listening, respect, and timely problem‑solving. Families appreciate the concierge service, social workers, and dietitians who become reliable points of contact, translating hospital transitions into smoother recoveries. The practical conveniences, easy visitor sign‑in, free parking, onsite parking options, and patient‑friendly amenities, reduce logistical stress and help families stay connected during a potentially anxious recovery window.
Yet the cons cited by a substantial subset of reviewers cannot be dismissed. The most persistent concern is staffing: many accounts describe high patient loads per nurse, frequent aides’ breaks, and a sense that attention to individual residents can waver when floors are busy. Several families report inconsistent follow‑through, missed phone calls, and delays in updating families about plans or progress. There are also episodes, though not universal, that center on safety and daily living support: absence of bed rails for fall risks, questions about why a resident’s mobility and meals are not prioritized, and alarming anecdotes of perceived neglect or miscommunication. While some visitors leave with a markedly positive impression, others describe encounters that feel rushed, impersonal, or insufficiently proactive in prevention and escalation.
These contrasting experiences force a practical calculation: the strong rehab outcomes and the evident warmth of many staff members offset less favorable reports only when the family accepts a degree of active involvement and ongoing advocacy. For families committed to a hands‑on partnership, regular meetings, rapid escalation when concerns arise, and diligent monitoring of therapy goals, Schervier can deliver high‑quality rehabilitation and a compassionate environment. The star performers, the concierge, the social workers, and the therapy team, can align with a plan of care that emphasizes progress, communication, and person‑centered choice. In that frame, the cons become manageable, especially for short‑ to mid‑term rehab stays where momentum and staff collaboration are most consequential.
For decision making, the prudent path is twofold. First, determine whether rehab intensity and family‑integrated care are the top priorities; if so, Schervier offers a compelling blend of therapy quality, leadership engagement, and a supportive, hotel‑style atmosphere that can catalyze recovery. Second, assess tolerance for variability in bedside care and the potential need for constant family involvement. If any of these realities represent a non‑starter, if concerns about staffing, timely communication, or safety protocols outweigh the benefits, the family should actively compare other Bronx options with more consistent floor‑level staffing, clearer escalation processes, and demonstrable stability across shifts. In short, Schervier is a strong match for families who want an excellent rehab trajectory within a warm, comprehensive setting and are prepared to be vigilant partners in care; for those prioritizing unwavering staffing consistency and flawless day‑to‑day execution, alternative facilities deserve equal consideration.
366 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (8 miles away) Westchester Cty (17 miles away) John F Kennedy International (18 miles away) Newark International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.The Schervier Nursing Care Center in Bronx, NY is a vibrant and welcoming assisted living community that provides a wide range of amenities and care services to its residents. The community offers a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents who need assistance getting around, and there is also a convenient computer center for those who want to stay connected.
Meals at the Schervier Nursing Care Center are served in a spacious dining room with restaurant-style dining options. Residents can enjoy delicious meals prepared by the staff, with special dietary restrictions catered to. For added convenience, there is a kitchenette available for those who prefer to prepare their own meals.
The community boasts various recreational spaces, including a fitness room and gaming room where residents can stay active and socialize. There is also an outdoor garden area for enjoying fresh air and tranquility. A small library provides opportunities for relaxation and reading, while the spa offers relaxation and therapeutic treatments.
Residents at the Schervier Nursing Care Center benefit from housekeeping services to maintain cleanliness and order in their private furnished accommodations. Each resident has their own private bathroom and access to secure parking. The community also provides move-in coordination assistance to ensure a smooth transition.
Care services are available 24/7 with a call system for emergencies or assistance. Trained staff members provide support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications properly, while special attention is given to diabetic diets and other dietary restrictions.
The Schervier Nursing Care Center places importance on mental wellness programs, ensuring that residents' emotional well-being is nurtured through engaging activities. Transportation arrangements are made not only for non-medical purposes but also specifically for doctors' appointments. Additional care services include meal preparation and service as well as assistance with transportation arrangements.
The community organizes a variety of activities for residents to enjoy, including fitness programs, planned day trips, and resident-run activities. Scheduled daily activities provide opportunities for socialization and recreation.
Spanish is spoken at the Schervier Nursing Care Center to accommodate residents who prefer or require this language.
The community is conveniently located near several parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures easy access to daily necessities and healthcare services.
Overall, the Schervier Nursing Care Center in Bronx, NY provides a comfortable and caring environment for seniors seeking assisted living with a wide range of amenities and care services available.
Schervier Nursing Care Center is located at 2975 Independence Avenue, Bronx, NY 10463 in New York County, New York
Schervier Nursing Care Center on seniors.fyi includes 13 photos including images showing building, architecture, urban, interior, lighting, trees, bedroom, outdoor, and more.
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Interior
Building
Architecture
Bedroom
Trees
Dining
Lighting
Outdoor
Tree
Exercise Equipment
Urban
Church
