Schervier Nursing Care Center

Pros

• The Schervier Rehabilitation and Nursing Center is described as a nice and clean facility, with caring and attentive staff who keep family members informed about patient care.
• Residents receive warm and friendly assistance from the aides, contributing to a pleasant atmosphere.
• The physical and occupational therapy staff are noted for being efficient and knowledgeable in their roles.
• The environment is well-kept, with ongoing renovations enhancing the facility's façade and layout.
• Family members appreciate the professional communication from the care team during meetings, providing updates on their loved one's status.
• Some residents participate in enjoyable activities like music therapy, indicating a focus on engagement and social interaction.

Cons

• The facility does not approve bed railings for fall-risk patients, putting residents like an 88-year-old at greater risk.
• The food served is consistently freezing cold and inedible, regardless of the menu selection.
• There is a severe lack of staff, with only one nurse managing over 50-60 patients at a time.
• Patients are often left in their beds for extended periods without attention or proper care, including changing or bathing.
• A resident has only seen a doctor once during their three-week stay, indicating inadequate medical oversight.
• Arrangements for external appointments are poorly managed, leading to cancellations without notice and challenging transportation situations.
• Families are pressured to switch health plans under misleading pretenses regarding service denials.
• Communication from staff regarding patient care is frustratingly slow and unresponsive, with families receiving little assistance with concerns.
• The facility handles outbreaks poorly, allowing staff to enter without proper protective measures during crises like Covid-19.
• Many residents experience a lack of meaningful rehabilitation services despite being categorized as rehabilitation patients, instead being treated more like nursing home residents due to understaffing issues.

Review

The reviews provided reflect a wide range of experiences regarding the care and conditions at various rehabilitation and nursing facilities, including Schervier Rehabilitation and Nursing Center. While some reviews express satisfaction with the cleanliness, staff attentiveness, and overall environment, many others highlight serious concerns about staffing shortages, inadequate patient care, and substandard food quality.

One significant complaint among multiple reviewers is the lack of adequate staffing. Critics point out that there is often only one nurse for a large section of patients—sometimes more than 50 to 60 individuals—leading to insufficient attention given to residents’ needs. Aides are frequently occupied with meals or their breaks, resulting in residents remaining soiled for extended periods. This inadequate ratio severely compromises the level of personal care each resident receives. Many feel that this situation transforms what should be rehabilitative care into merely custodial care resembling long-term nursing homes rather than places focused on recovery.

Furthermore, several reviewers mentioned issues related to specific health protocols and management practices within these facilities. One reviewer described a distressing experience when an external doctor’s appointment for their elderly mother was mishandled; not only was transportation inadequately arranged, but the appointment had also been canceled without proper communication. Such occurrences contribute to a profound frustration regarding the management's ability—or willingness—to keep families informed and ensure their loved ones receive timely medical attention.

Another area of concern highlighted by reviewers pertains to patient mobility restrictions implemented by nursing staff. Some expressed discontent over patients being left in bed for extended periods due to fears of falling while trying to walk. While safety is understandably a high priority when catering to elderly or frail individuals, many believe that residents capable of walking should not be confined simply out of caution. Instead, supporters argue that appropriate assistance should be provided so these individuals can maintain their dignity through assisted mobility.

Conversely, some reviews about Schervier Rehabilitation present a more positive picture. Reviewers describe it as clean and well-organized with attentive staff who communicate effectively with families regarding medication administration and other health matters. Instances where family members received updates on treatment plans or changes in health are highlighted as strong points for this facility. The presence of supportive social workers and team coordination during consultations provides an encouraging portrayal indicating that compassion does exist within the articulated chaos experienced by others.

Despite some positive reports from visitors about Schervier Rehabilitation's activities and supportive atmosphere during non-pandemic times, skepticism remains prevalent due to ongoing staffing issues reported by other family members currently using the facility’s services. With woes from extended wait times for communication, disrespectful behavior among aides towards patients, and criticism aimed at management’s response—or lack thereof—to grievances voiced by family members—there remains a clear divide in perception amongst those connected to this institution.

Overall, these reviews create a vivid image of varying levels of satisfaction across different facilities providing rehabilitative care for older adults. While some residents benefit from compassionate support in brighter environments like Schervier Rehabilitation, alarming trends concerning understaffing and neglect call into question how consistently higher standards can be maintained across such crucial settings meant for vulnerable populations in need of careful attention and rehabilitation efforts.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.2 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4.5 miles)

Places of Worship

• The Riverdale Minyan (0.7 miles)

Hospitals

• NewYork-Presbyterian Allen Hospital (0.8 miles)
• Bronx VA Medical Center (1.3 miles)
• St Barnabas Hospital (2.5 miles)
• Russ Berrie Medical Science Pavilion (3.1 miles)
• Milstein Hospital Building (3.2 miles)
• Holy Name Medical Center (4.8 miles)
• Manhattan Psychiatric Center (6.5 miles)

Parks

• Riverdale Park (0.8 miles)
• Inwood Hill Park (0.9 miles)
• Flat Rock Brook Nature Center (2.6 miles)
• J. Hood Wright Park (2.8 miles)
• St Nicholas Park (4.5 miles)
• Marcus Garvey Park (5.6 miles)
• Randall's Island Park (6 miles)

Transportation

• MTA Subway - Inwood/207th St (1 miles)
• Metro North - Riverdale Station (1.5 miles)
• MTA Subway - Dyckman St (1.6 miles)
• MTA Subway - 190th St (1.8 miles)
• MTA Subway - Fordham Rd (1.9 miles)
• MTA Fordham Metro-North Station (2.1 miles)
• MTA Subway - 181st St (2.4 miles)

Restaurants

• McDonald's (3.1 miles)
• Kura Revolving Sushi Bar (3.2 miles)
• Last Stop Bar & Grill (3.8 miles)
• The River Palm Terrace (3.8 miles)
• McDonald's (4.7 miles)
• McDonald's (4.8 miles)
• Harlem Kebab Grill (5.4 miles)

Physicians

• Morgan Stanley Children's Hospital (3.2 miles)
• Park Medical Group PA (4 miles)
• Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (7.5 miles)

Theaters

• AMC Bay Plaza Cinema 13 (5 miles)
• AMC DINE-IN Shops At Riverside 9 (6 miles)

Cafes

• Kuppi Coffee Company (5.3 miles)
• Starbucks (5.9 miles)
• Bogota Press Cafe (6.3 miles)
• Starbucks (6.8 miles)
• Cafe Zeppieri (7.8 miles)
• Pier I Cafe (8 miles)