Manhattanville Health Care Center in Bronx, NY
Save311 West 231St Street, Bronx, NY 10463
For more information about senior living options: (844) 490-3973
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The team is first class. Natalia facilitated videocalls for the mother from overseas. Ana and the rest are wonderful. They took amazing care of my mother. Manhattanville's staff are friendly and welcoming. Manhattanville helped in the recovery process and treated him like family. Everyone was kind, attentive, and genuinely cared about the well-being of the residents. Selecting this center was the best decision for their dad. They would choose this place again. The atmosphere is warm and welcoming, with incredibly friendly and caring staff.
The reviewers describe the staff as having zero empathy for residents and their families. They call the facility a nightmare and urge others not to place loved ones there. They report severe understaffing, with as few as one nurse for 37?50 patients. They accuse some staff of being unprofessional, including rude phone responses and general disrespect. They claim residents are left without care and are often unsupervised. They describe cleanliness and safety failures, such as unclean rooms, missing bed rails, and no call buttons. They say the food is disgusting and heavily processed. They report belongings going missing after a resident's death and lack of accountability. They recount incidents of abuse or neglect (e.g., a grandmother being beaten) and advise against recommending the facility.Manhattanville Health Care Center is best suited for families prioritizing post-acute rehabilitation and personal, hands-on care from a dedicated therapy and nursing staff. The center shines when the goal is to restore function quickly and safely - especially after surgery, strokes, or orthopedic procedures - thanks to a rehab-focused team that many families describe as genuinely attentive. For families whose primary aim is robust therapy delivery and daily reassurance from direct caregivers, this community can deliver meaningful recovery gains in a supportive, home-like atmosphere. It is less ideal for those whose top priorities include a modern, showroom-like setting, exceptionally consistent staffing across all shifts, or a dining program that consistently meets high culinary standards.
Those weighing alternatives should consider options that emphasize reliability of service across the entire campus, better-maintained facilities, and stronger, more uniform staffing. Several reviews flag persistent concerns about understaffing, uneven coordination between departments, and variable responsiveness to calls and needs. For families who require 24/7 consistency, rapid response to every request, or a transparent, highly polished environment, other facilities with stronger staffing ratios and more contemporary amenities may be a better fit. Likewise, if a pristine physical setting and consistently high dining quality are nonnegotiables, it is prudent to explore competitors with a longer track record of sustained performance in those areas.
On the plus side, the strongest argument for Manhattanville centers on the rehab and nursing teams. Therapists and nurses frequently receive praise for technical skill, compassion, and persistence. Several residents made clear that PT and OT staff personalized workouts, tracked progress, and kept families informed, with particular notes about therapists who stayed engaged throughout recovery. Night and day shift nurses were repeatedly singled out for attentiveness, kindness, and a willingness to address questions promptly. In practice, this translates into tangible gains: many patients leave with improved mobility and a clearer plan for continuing therapy at home. The admissions and social-work teams also come across as accessible and supportive, helping families navigate transitions and coordinate equipment and services.
Yet the cons cited by a sizable portion of reviewers cannot be dismissed. Chronic understaffing and limited floor coverage emerged as recurring themes, sometimes culminating in calls or questions going unanswered and residents feeling under-supervised. Several accounts describe aging infrastructure and dated rooms, with some families questioning cleanliness, room readiness, or basic safety features. Food quality and overall meal experience were also flagged as inconsistent, alongside concerns about coordination between departments and the management tone families encounter when issues arise. Taken together, these patterns raise legitimate red flags for families whose loved ones require very steady, high-touch supervision or highly predictable daily routines.
Where the positive aspects meet the negative realities dictates how this center should be weighed. For residents who are actively undergoing rehab or who have recently suffered a setback and rely on daily, skilled therapy to regain independence, the upside of a committed therapy staff and patient-centric care can outweigh environmental or throughput drawbacks. The strongest value comes from therapists who communicate well with families, deliver clear progress updates, and adapt programs as needs evolve. When those elements align with a family's expectations for hands-on caregiving, Manhattanville can be a solid, results-oriented choice. However, for families where a flawless surround - modern decor, consistently fast service, and impeccable daily operations - trumps rehab intensity, alternatives deserve serious consideration.
In practical terms, families should test the center against a concrete checklist before deciding. Request a tour that includes a day-in-the-life on both the rehab floor and a typical nursing station shift to observe staffing presence and responsiveness. Ask for a clear rehab plan with milestones and weekly updates, and verify how therapy integrates with medical rounds, nutrition, and activities. Probe the cleanliness and maintenance narrative: room readiness, safety features, and where shortcuts might be happening. Speak directly with admissions staff and, if possible, a few current residents or family members about the day-to-day experience. If these cues align with expectations - especially around staffing reliability and safety - the center can be a strong fit for recovery-driven care. If not, pursuing alternatives with stronger consistency and modern amenities is likely the prudent path.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (7 miles away) Westchester Cty (17 miles away) John F Kennedy International (18 miles away) Newark International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manhattanville Health Care Center in Bronx, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features various amenities such as a beauty salon, cable or satellite TV in each room, community-operated transportation for outings and appointments, a computer center, and a fitness room for staying active. The fully furnished rooms provide both privacy and convenience with private bathrooms and kitchenettes. Residents can enjoy the outdoor space, gaming room, small library, and restaurant-style dining experience.
Manhattanville Health Care Center also offers several care services including 24-hour call system for immediate assistance, 24-hour supervision for safety, assistance with activities of daily living such as bathing and dressing, assistance with transfers for mobility support, medication management for proper treatment administration, diabetes diet options to cater to specific dietary needs, meal preparation and service to ensure balanced nutrition, mental wellness programs to promote emotional well-being, special dietary restrictions accommodations for those with specific dietary needs.
Residents at Manhattanville Health Care Center can benefit from dining options that cater to special dietary restrictions. They can also participate in various activities such as fitness programs and scheduled daily activities organized by the staff. The community also provides concierge services, planned day trips to nearby attractions, resident-run activities to encourage socialization among residents.
In terms of location, Manhattanville Health Care Center is conveniently situated near several parks for recreational opportunities. There are also nearby pharmacies and physicians making it easy for residents to access medical care when needed. In addition, there are restaurants in close proximity offering dining options outside the community. Transportation is not an issue as there are multiple transportation options nearby including public transportation.
Overall, Manhattanville Health Care Center offers a comprehensive assisted living experience with a focus on providing high-quality care services while ensuring residents have access to amenities that promote overall well-being and an active lifestyle within their community.
Manhattanville Health Care Center is located at 311 West 231St Street, Bronx, NY 10463 in New York County, New York
Manhattanville Health Care Center on seniors.fyi includes 5 photos including images showing interior, building, entrance, physical therapy, healthcare, brick, windows, reception, and more.
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