Manhattanville Health Care Center in Bronx, NY

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Manhattanville Health Care Center in Bronx, NY

Information last verified:

311 West 231St Street, Bronx, NY 10463

For more information about senior living options: (844) 490-3973

3.4 from 58 reviews
5 stars
27
4 stars
8
3 stars
2
2 stars
1
1 stars
20

Overall Review of Manhattanville Health Care Center

Pros

  • pro The staff are described as very caring of residents' daily needs.
  • pro Jovita, the supervisor on the second floor, is praised for ensuring the staff perform their duties and for keeping residents comfortable.
  • pro The team is considered first class, with Natalia facilitating videocalls and Ana providing wonderful care.
  • pro The facility is repeatedly described as warm, welcoming, and like home, with incredibly friendly and attentive staff.
  • pro The physical therapy and nursing teams are noted for their dedication and effectiveness in helping residents recover and regain function.
  • pro Families express that Manhattanville is a facility they would highly recommend.
  • pro Compassionate care is evident, with residents treated with respect and kindness.
  • pro The center is commended for cleanliness and a strong recreation program.

Cons

  • pro The staff showed zero empathy for residents and their families.
  • pro The facility left residents without care and ignored their needs.
  • pro The center should be shut down; one star is far too generous.
  • pro There is severe understaffing, with as few as one nurse for 40–50 residents on a floor.
  • pro The food was disgusting and heavily processed.
  • pro The social worker was described as a sleaze ball who sent the smelliest person into rooms.
  • pro Grandma was beaten up at this nursing home.
  • pro The lobby’s so-called handicap accessibility is not accurate or reliable.

Review

Manhattanville Health Care Center in the Bronx is best suited for families seeking hands-on rehabilitation and a caregiving ethos that feels personal, even if the building shows its age. The center has repeatedly shown its capacity to mobilize skilled therapists and attentive nursing staff to drive recovery after surgery, stroke, or orthopedic injury. For a resident who thrives on frequent checks, real-time care, and a family-like atmosphere, Manhattanville can feel like a welcoming place to rebuild function and confidence. The rating sits in the mid-3s, reflecting the very real mix of standout praise and troubling complaints that follow a center this size. In practice, this is not a glossy, hospital-like environment, but a facility where staff who gain trust from residents and families can deliver meaningful rehab gains and daily reassurance.

Key strengths show through the patient-facing teams: floor supervisors and social workers who stay connected, and therapists who keep patients moving. Court Jovita, a second-floor supervisor, is described as a tough but caring presence who ensures staff meet duties and check on residents; Ronda and other social care staff often resolve questions quickly; Natalia and Ana have helped families stay connected through video calls, a meaningful lifeline for relatives overseas. On the rehab side, therapists like Genesis and Kenah are highlighted for persistent, results-focused work, maintaining contact with families and tailoring programs; the physical therapy team often delivers home-visit level advocacy, guiding equipment choices and keeping patients progressing toward discharge. For many, these interactions translate into tangible improvements and a sense that the care team owns the resident’s recovery.

Yet the facility carries serious warnings that cannot be dismissed. A number of reviews call out under-staffing and inconsistent nurse coverage, reports of one nurse to 37-40 residents on a floor, or similar ratios, that create safety and responsiveness gaps. Observers describe lapses in cleanliness and basic upkeep, with some rooms arriving in disarray and concerns about call buttons and timely assistance. Food quality is frequently criticized, described as heavily processed with limited appealing options. Reports of poor coordination between departments and a perception of indifferent or defensive management reinforce a sense that systemic issues eclipse the moments of standout care. The most troubling accounts involve patient safety and dignity, including falls, delayed aid, and in some cases accusations of neglect or mistreatment.

Those who anchor their decision on rehab outcomes and clinician empathy may still see the pros as meaningful counterweights to the drawbacks. The center’s rehab intensity, proven by patient recoveries and the dedication of therapists and nursing teams, can yield real functional gains that families will notice at discharge. The care staff, who are willing to go the extra mile, creates a buffer against the discomfort of an aging building and imperfect operations. In other words, strong clinical momentum, paired with staff who treat residents like family, can overcome a lot of physical facility shortcomings for families prioritizing recovery, daily reassurance, and ongoing rehabilitation. That means ongoing conversations with therapists and nurses are essential to set expectations. When care plans are clear, the care team can channel that momentum into discharge readiness and independent living tasks, a practical win for families weighing long-term needs.

However, for families where predictability, pristine facilities, and consistently upbeat experiences are non-negotiable, alternatives deserve consideration. If the priority is a modern, well-maintained environment with transparent, well-coordinated administration and minimal reported safety concerns, other centers with stronger staffing ratios and cleaner records may better fit. For residents with high cognitive or behavioral needs, or those requiring near-constant supervision, the combination of limited nurse coverage and mixed morale among some staff could translate into ongoing frustration or risk. Prospective residents should evaluate not just the therapists but the entire care ecosystem, front desk responsiveness, housekeeping reliability, food service consistency, and the responsiveness of social workers and case managers. Families should also consider proximity to home and ease of visits, since the atmosphere can influence mood and motivation.

Decision-making should hinge on a concrete care plan: request a direct tour during a busy shift, observe nurse availability, and speak with a therapist about rehabilitation goals and expected timelines. Ask for recent incident reports and verification of staff-to-resident ratios, and probe about how staff communicate changes in a resident’s condition to families. For families prioritizing robust rehab, and emotional warmth, Manhattanville Health Care Center offers a credible path to meaningful recovery, provided the realities of the building and staffing are accepted. If those realities feel prohibitive, it is prudent to explore facilities with newer infrastructures, tighter quality controls, and a transparently coordinated care model. Either way, the decision should align with the resident’s rehab trajectory, safety expectations, and the family's tolerance for the facility’s age and operational quirks.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • LaGuardia (7 miles away) LaGuardia (7 miles away)
  • Westchester Cty (17 miles away) Westchester Cty (17 miles away)
  • John F Kennedy International (18 miles away) John F Kennedy International (18 miles away)
  • Newark International (19 miles away) Newark International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manhattanville Health Care Center in Bronx, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features various amenities such as a beauty salon, cable or satellite TV in each room, community-operated transportation for outings and appointments, a computer center, and a fitness room for staying active. The fully furnished rooms provide both privacy and convenience with private bathrooms and kitchenettes. Residents can enjoy the outdoor space, gaming room, small library, and restaurant-style dining experience.

Manhattanville Health Care Center also offers several care services including 24-hour call system for immediate assistance, 24-hour supervision for safety, assistance with activities of daily living such as bathing and dressing, assistance with transfers for mobility support, medication management for proper treatment administration, diabetes diet options to cater to specific dietary needs, meal preparation and service to ensure balanced nutrition, mental wellness programs to promote emotional well-being, special dietary restrictions accommodations for those with specific dietary needs.

Residents at Manhattanville Health Care Center can benefit from dining options that cater to special dietary restrictions. They can also participate in various activities such as fitness programs and scheduled daily activities organized by the staff. The community also provides concierge services, planned day trips to nearby attractions, resident-run activities to encourage socialization among residents.

In terms of location, Manhattanville Health Care Center is conveniently situated near several parks for recreational opportunities. There are also nearby pharmacies and physicians making it easy for residents to access medical care when needed. In addition, there are restaurants in close proximity offering dining options outside the community. Transportation is not an issue as there are multiple transportation options nearby including public transportation.

Overall, Manhattanville Health Care Center offers a comprehensive assisted living experience with a focus on providing high-quality care services while ensuring residents have access to amenities that promote overall well-being and an active lifestyle within their community.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Rite Aid (0.5 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (4.2 miles)
  • Walgreens (4.7 miles)

Hospitals

  • NewYork-Presbyterian Allen Hospital (0.6 miles)
  • Bronx VA Medical Center (1 miles)
  • St Barnabas Hospital (2.1 miles)
  • Russ Berrie Medical Science Pavilion (3.2 miles)
  • Milstein Hospital Building (3.3 miles)
  • Holy Name Medical Center (5.3 miles)
  • Manhattan Psychiatric Center (6.5 miles)

Places of Worship

  • The Riverdale Minyan (0.8 miles)

Parks

  • Inwood Hill Park (0.9 miles)
  • Riverdale Park (1 miles)
  • J. Hood Wright Park (2.9 miles)
  • Flat Rock Brook Nature Center (3.1 miles)
  • St Nicholas Park (4.6 miles)
  • Marcus Garvey Park (5.6 miles)
  • Randall's Island Park (5.9 miles)

Transportation

  • MTA Subway - Inwood/207th St (1.1 miles)
  • MTA Subway - Fordham Rd (1.5 miles)
  • Metro North - Riverdale Station (1.6 miles)
  • MTA Subway - Dyckman St (1.6 miles)
  • MTA Fordham Metro-North Station (1.7 miles)
  • MTA Subway - 190th St (2 miles)
  • MTA Subway - 181st St (2.6 miles)

Restaurants

  • Last Stop Bar & Grill (3.3 miles)
  • McDonald's (3.5 miles)
  • Kura Revolving Sushi Bar (3.5 miles)
  • The River Palm Terrace (4.1 miles)
  • McDonald's (4.3 miles)
  • McDonald's (5.2 miles)
  • Harlem Kebab Grill (5.4 miles)

Physicians

  • Morgan Stanley Children's Hospital (3.3 miles)
  • Park Medical Group PA (4.4 miles)
  • Cummings, Allegra Weill Cornell Medicine Obstetrics and Gynecology (7.7 miles)

Theaters

  • AMC Bay Plaza Cinema 13 (4.5 miles)
  • AMC DINE-IN Shops At Riverside 9 (6.5 miles)

Cafes

  • Kuppi Coffee Company (5.5 miles)
  • Starbucks (6.2 miles)
  • Bogota Press Cafe (6.8 miles)
  • Starbucks (7.3 miles)
  • Cafe Zeppieri (7.3 miles)
  • Starbucks (8.1 miles)

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