Residents and families consistently describe staff as kind and responsive to changing needs.
Many reviews highlight staff as compassionate, patient, and attentive, with frequent mentions of knowing residentsâ names and making families feel supported. Several also describe quick follow-through when concerns come up, along with a sense that caregivers treat residents with dignity. In memory care specifically, residents and families describe staff proactively helping during transitions and progression, and communicating with families.
common
Activities keep residents engaged
On-site activities and outings are a major part of life at Highgate for many residents.
A recurring theme is the variety of scheduled activities, including daily programming, group games, live music, and community events. Multiple reviews mention residents staying socially activeâthrough bingo, brain games, movies, crafts, and tripsâhelping make transitions feel less overwhelming. Life Enhancement and the activity calendar come up repeatedly, including examples of special events and resident-led involvement.
caveat
Dining quality gets mixed feedback
Dining is praised often, but some residents say variety and flavor fall short.
Several reviews call the food wonderful or enjoyable, including positive comments about dining room service and special-event catering. At the same time, other reviews describe food as more institutional, with concerns about limited variety or blandness, and the need for added flavor. A few comments focus on diet needs and menu options for residents with restrictions, while others focus on day-to-day taste and variety.
differentiator
Memory care transitions feel supported
Families describe memory care support that helps ease difficult changes.
Reviews that mention moving into memory care describe the transition process as smoother because staff are thoughtful and proactive. Residents and families describe consistent supervision, support from care partners, and help with daily needs as dementia progresses. Some reviews also mention customized engagementâkeeping residents involved with activities and supportive approachesâalongside family communication during changes.
common
Transportation helps with appointments
Residents describe transportation support that makes appointments easier to manage.
Several reviews specifically mention help getting to medical appointments and other outings, describing transportation as accommodating and well organized. Residents also describe staff working around mobility needs and scheduling rides so they arrive on time. This aligns with the community offering scheduled transportation and transportation arrangement for non-medical needs.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
22 resident community capacity
1-bedroom apartments
2-bedroom apartments
3-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Memory Care
Respite Care
Amenities
Beautician on-site
Beauty salon
Cable or satellite TV
Dining room
Financing advice
Full kitchen
Fully furnished
Garden
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
VA Benefits Consultation
Wi-Fi/high-speed internet available
Transportation
Billings Logan International (4 miles away)
Transportation & parking
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Special dietary restrictions
Activities
Activities off-site
Community-sponsored activities
Religious services
Resident-run activities
Scheduled daily activities
Languages Spoken
English
Nearby Places of Interest
Physicians
Beltone Audiology & Hearing Center (0.2 miles)
Fuller Family Medicine (0.3 miles)
Flex Family Health Direct Primary Care (0.9 miles)
Frontier Cancer Center (1.1 miles)
Montana Foot Clinic P.C. (1.5 miles)
St Vincent Healthcare Primary Care Network (1.6 miles)
SCL Health Medical Group - West Grand (1.6 miles)
Restaurants
Local Kitchen & Bar (0.3 miles)
Samurai Garden (0.4 miles)
Wendy's (0.4 miles)
Sunshine Express (0.9 miles)
Friedchicken (1 miles)
MacKenzie River Pizza Co. (1.3 miles)
McDonald's (1.3 miles)
Pharmacies
Pharm406 (0.4 miles)
Walgreens (0.9 miles)
Albertsons Pharmacy (1.2 miles)
CVS Pharmacy (2 miles)
Morgan Creek Compounding Pharmacy (2 miles)
Morgan Creek Compounding Pharmacy (2.2 miles)
Juro's Pharmacy Health & Wellness (2.4 miles)
Hospitals
SCL Health Research Institute (1.1 miles)
Dialysis Clinic (2.4 miles)
Places of Worship
Freedom Youth & Young Adults (1.4 miles)
Emmanuel Baptist Church (1.8 miles)
Christian & Missionary Alliance Rocky Mountain Dist (2.1 miles)
St Pius X Church (2.9 miles)
Cafes
Black Dog Coffee House (1.9 miles)
Expresso Brake (2.1 miles)
City Brew Coffee (2.4 miles)
Panera Bread (2.5 miles)
Starbucks (3.4 miles)
Moav Coffee House West End (3.5 miles)
Bull Mountain Brew (4.5 miles)
Parks
Rose park pool (2.3 miles)
Terry Park (4.4 miles)
Theaters
AMC CLASSIC Shiloh 14 (2.6 miles)
Transportation
U-Haul Moving & Storage (3.4 miles)
Billings Logan International Airport (BIL) (3.8 miles)
Highgate at Billings offers a comprehensive array of features that cater specifically to the needs of individuals with dementia or Alzheimer's disease, promoting their dignity and quality of life. Assistance with dressing and bathing ensures residents maintain personal hygiene while fostering independence, while medication management guarantees timely adherence to prescribed treatments, crucial for overall health. Meal preparation and service are tailored to meet dietary requirements and preferences, ensuring proper nutrition. Support with activities of daily living and transfers enhances mobility and comfort within the community. The 24-hour supervision provides a safety net for residents who may experience confusion or disorientation, allowing caregivers to respond promptly to individual needs. Additionally, engaging in a mental wellness program focuses on cognitive stimulation and emotional support, addressing both mild cognitive impairment and more advanced stages of memory loss. Specialized memory care programming introduces structured activities designed specifically for those with memory challenges, promoting engagement and social interaction in a secure environment.
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Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.
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