Highgate at Billings
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3980 Parkhill Drive, Billings, MT 59102
For more information about senior living options: (844) 490-3973
The staff at Highgate are kind, caring, and genuinely dedicated to residents. The food is absolutely wonderful. The suites are very comfortable and well maintained. Transportation to medical facilities is reliable and convenient. Noel has been fabulous in organizing moves and providing personable tours. The courtyard is beautiful with flowers and plants, and pumpkins too. The community is welcoming and easy to get to know. Highgate is pet-friendly, with staff who will even walk a resident's pet when needed. The Life Enhancement Team delivers engaging activities that bring joy to residents. The memory care and cottage teams are compassionate and attentive to each resident's needs. The facility is clean, well-kept, and thoughtfully designed.
The leadership and management are described as horrible from the very top, focused on money rather than residents' well-being. Chronic understaffing and untrained staff are pointed out, with HR described as jerks. One review would not recommend the facility, alleging it cares more about profit than its residents. The screening process is described as horrible, with families feeling misled about memory care needs. Management communication is criticized as non-existent, and staffing shortages lead to safety concerns like delays and unanswered calls. The memory care unit's service and food are said to be not on par with Highgate's overall standards. Some accounts describe the environment as prison-like or overly restrictive, not welcoming for families.Highgate at Billings is best suited for families seeking a warm, people-centered senior living community where daily life blends attentive care with an active social calendar. The campus shines for residents who want to remain engaged through a strong Life Enhancement program, dependable transportation for medical or social outings, and a memory-care option that feels integrated rather than siloed. It is especially recommendable for couples who value staying together in the same apartment whenever possible, and for pet lovers who want a truly pet-friendly environment. The setting - well-kept grounds, accessible indoor spaces, and visible pride in hospitality - supports independence while offering reassurance when more help is needed.
Those weighing alternatives should consider the leadership and staffing landscape. A portion of reviews flag concerns about management turnover and inconsistent responsiveness at times, and a few families report feeling unacknowledged or underinformed during transitions. If governance and seamless administrative execution are non-negotiables, others in the Billings area may present more predictable leadership tracks. Additionally, for families prioritizing a consistently varied dining experience and seamless resident introductions at first move-in, it pays to compare menu variety and dining-room practices across nearby communities. For residents whose care needs are extremely high or who demand near-perfect oversight, a few families suggest exploring facilities with different staffing models or stronger long-term stability.
The strongest positives here lie in the care culture and the program breadth. Staff across roles are repeatedly described as compassionate, patient, and genuinely invested in residents' well-being. Memory-care cottages are highlighted for their warmth and attentiveness, with caregivers who personalize approaches to individual histories and needs. The Life Enhancement team drives an ambitious activities calendar - trips, museums, themed events, and even neighborhood outings - that create meaningful purpose and social belonging. Transportation is reliable, the dining experiences in many reviews are praised for quality, and the overall environment feels welcoming, safe, and homelike. Families repeatedly note the ease of communicating with staff and the sense that staff know residents by name, which translates into less anxiety for relatives who live far away.
Where the reviews reveal room for improvement, the consequences are often manageable against the backdrop of strong daily care. A few families mention uneven perceptions of who gets attention or feel introductions to the community could be smoother for new movers. Dining variety and occasional menu repetition emerge as recurring notes, suggesting a closer look at seasonal menus and flavor profiles may be warranted for picky eaters. Some concerns about staffing consistency and leadership style surface in a minority of accounts, alongside occasional operational friction such as call-button responsiveness or door-access considerations. Taken together, these concerns are outweighed by the near-universal praise for kindness, continuity of care, and the campus's proactive engagement with families.
The pros - from compassionate, capable caregivers to robust memory-care options and a rich activity lineup - largely offset the identified drawbacks by delivering reliable day-in, day-out stability, personalized attention, and tangible quality-of-life gains. A potential resident benefits from the continuity of care across independent, assisted, and memory-care settings on the same campus, which minimizes upheaval as needs evolve. The strong emphasis on social connection and purposeful activity helps maintain cognitive and emotional vitality, while practical touches like transportation to appointments and flexible small-boat amenities (pet-friendly rooms, garden spaces, walking-friendly courtyards) anchor a sense of home. For families balancing medical needs with a desire for meaningful daily living, Highgate presents a compelling, less transactional alternative to more clinical options.
In sum, Highgate at Billings is a practical, well-supported home for seniors who prize a culture of care, engaging activities, and continuity of services in a comfortable, attractive setting. It is a particularly strong fit for memory-care needs and for couples seeking to stay together. Those who must have flawless leadership consistency, perfectly varied dining every day, and uniformly uniform experiences across all shifts should screen rivals as part of a candid shortlist. To move forward, arrange a targeted tour with caregivers and leadership, request to meet the cottage team that would supervise memory care, and have candid conversations about daily rhythms, dining expectations, and how staff will communicate changes in care plans. The right family will leave with a clear sense that Highgate can deliver safety, dignity, and daily joy for their loved one.
22 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. 3-bedroom apartments3-bedroom apartments are important for seniors as they provide ample space for visiting family, caregivers, or live-in assistance. This extra room can also be utilized for hobbies, storage, or a home office, allowing seniors to maintain independence and flexibility in their living arrangements. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (4 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Highgate at Billings is an exceptional assisted living community located in the vibrant city of Billings, MT. Our community offers a range of housing options to suit individual needs and preferences, including 2-bedroom apartments, 3-bedroom apartments, and studio apartments.
At Highgate at Billings, we provide top-notch care services that cater to memory care and respite care needs. Our dedicated staff is available round-the-clock to ensure the well-being and safety of our residents. We offer assistance with activities of daily living, such as bathing, dressing, and transfers. Additionally, we specialize in providing support for individuals with mild cognitive impairment and offer specialized memory care programming tailored to their unique needs.
We pride ourselves on offering a wide array of amenities designed to enhance the comfort and convenience of our residents. This includes a beauty salon where residents can indulge in pampering treatments, a fully furnished apartment option for hassle-free move-ins, as well as housekeeping services to maintain a clean and organized living space. Our on-site dining room serves delicious meals prepared by our skilled chefs and can accommodate special dietary restrictions.
Residents at Highgate at Billings can take advantage of numerous activities to socialize and engage with others in our community. From community-sponsored activities to resident-run events, there is always something exciting happening. We also offer religious services for those who wish to practice their faith.
Our prime location ensures easy access to various amenities outside the community. With seven cafes, two parks, 13 pharmacies, 28 physicians' offices, 39 restaurants, four transportation options (including transportation arrangements for non-medical purposes), four places of worship nearby,and even theaters within close proximity, our residents have plenty of opportunities for leisure and convenience.
Highgate at Billings is committed to providing exceptional care in a warm and inviting environment where residents can enjoy their golden years surrounded by compassionate staff and engaged neighbors.
Highgate at Billings offers 1-bedroom apartments, 2-bedroom apartments, 3-bedroom apartments, and Studio apartments.
Highgate at Billings is located at 3980 Parkhill Drive, Billings, MT 59102 in Yellowstone County, Montana
Highgate at Billings offers a comprehensive array of features that cater specifically to the needs of individuals with dementia or Alzheimer's disease, promoting their dignity and quality of life. Assistance with dressing and bathing ensures residents maintain personal hygiene while fostering independence, while medication management guarantees timely adherence to prescribed treatments, crucial for overall health. Meal preparation and service are tailored to meet dietary requirements and preferences, ensuring proper nutrition. Support with activities of daily living and transfers enhances mobility and comfort within the community. The 24-hour supervision provides a safety net for residents who may experience confusion or disorientation, allowing caregivers to respond promptly to individual needs. Additionally, engaging in a mental wellness program focuses on cognitive stimulation and emotional support, addressing both mild cognitive impairment and more advanced stages of memory loss. Specialized memory care programming introduces structured activities designed specifically for those with memory challenges, promoting engagement and social interaction in a secure environment.
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