4001 Parkhill Drive, Billings, MT 59106
For more information about senior living options: (844) 490-3973
The staff take good care of residents and the grandpa is in good hands there. Tender Nest is a very small, home-like community where residents are not lost in a crowd. The cooking and food quality are exceptional, including homemade meals. The rooms are nicely decorated with private bathrooms and a warm, inviting atmosphere. The staff are kind, friendly, and consistently attentive to residents. Tender Nest goes the distance to care for residents and collaborates well with families. The owners and management are professional but with a heart, creating a family atmosphere. Families highly recommend Tender Nest.
The management is terrible. Management minimized the severity of a medication error and offered no explanation. The eviction notice was unfair and forced relocation, harming the resident's well-being. There was a lack of training in essential areas and caregivers were overloaded with other duties, making caregiving secondary. The facility was horribly understaffed and the management was dreadful. There was no consistency in rules during COVID and communication between staff and management was terrible. The turnover of caregivers was unacceptable, with new faces replacing trained staff. Staff did not assist with eating or medications when family presence wasn't possible, leading to inadequate care. The buildings look nice, but the care provided was poor and residents were kept in their rooms and not attended to. Medication errors were minimized and blamed on others rather than properly addressed.TenderNest 1B in Billings is best suited for families seeking a deliberately small, home-like assisted living environment where residents have private rooms, come with personal attention from a dedicated staff, and live in a cottage setting that feels more like a family house than a facility. The community typically hosts around 14 to 20 residents per house, which preserves a warm, intimate atmosphere. Visitors consistently note a welcoming layout, open living areas, and a dining room that encourages a shared, family-style experience. The care model emphasizes hands-on staffing and visible engagement from caregivers, cooks, and a nurse, all contributing to a sense that life here is personal, not impersonal.
That intimate, home-like orientation makes TenderNest attractive, but it also flags who may want to consider alternatives. Families that prioritize ironclad medication safety, rigid and transparent problem resolution, and highly consistent staffing may encounter stress here. Several reviews point to management gaps, including minimal follow-through after errors and a history of staff turnover that disrupts continuity of care. When concerns are raised, the response can feel muted or focused on deflection rather than clear accountability. For those needing robust, systematized oversight, or a facility with fewer staffing fluxs, an alternate option may be prudent.
On the plus side, the small scale and family ownership create undeniable strengths that frequently offset the downsides. Caregivers are described as compassionate and genuinely engaged, with many residents forming meaningful attachments to the staff. The on-site nurse presence and open lines of communication with families are repeatedly highlighted as meaningful advantages. Cooking and dining receive high marks, including homemade meals and a welcoming, communal dining experience that helps residents feel at home. The physical environment - private rooms with bathrooms, tasteful d?cor, a spacious common area, and an outdoor porch - supports independence while preserving a sense of belonging for residents who value dignity and comfort.
Yet the cons are not easily ignored. Several accounts recount medication distribution errors, a lack of training in critical elder-care tasks, and a pattern of staff turnover that makes consistent care difficult. One family described eviction after raising questions, an outcome both unusual and alarming, suggesting governance vulnerabilities that can undermine trust. Communication gaps between management and families also surface in multiple stories, making it hard to align on care plans or understand how incidents are addressed. Finally, while the community is small and intimate, some reviewers note a shortage of structured activities, leaving residents with limited daytime engagement beyond routine meals and TV.
How the strong points measure against the drawbacks hinges on expectations and advocacy capacity. For families who want a genuinely homelike setting and who can actively participate in care planning, TenderNest delivers emotionally rich caregiving, visible caregiver attention, and a supportive dining culture that many seniors and families prize. The presence of a nurse and a culture of collaboration with families can translate into high-quality end-of-life and daily care when operations run smoothly. However, the risks around governance, staffing consistency, and safety processes mean that these advantages may be undermined if management does not act decisively to improve training, accountability, and transparent communication.
In the end, TenderNest 1B is a compelling choice for households prioritizing warmth, intimacy, and everyday person-centered care in a small, homey setting. It can be a superb home for residents who thrive on personal connections and who have family members willing to stay engaged and vigilant about care plans. For others - especially those who require unwavering medication safety protocols, ultra-stable staffing, or a clearly demonstrated track record of rapid problem resolution - considering alternatives with larger teams, formalized oversight, and more robust activity programming is wise. Prospective families should insist on concrete demonstrations of training, staffing ratios, and a transparent incident-management process, and should reach out to current residents' families to gauge how well the environment actually supports safety, dignity, and daily vitality.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.TenderNest 1B in Billings, MT is an assisted living community that provides a wide range of amenities and care services to meet the needs of its residents. The community offers fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. Residents can enjoy spending time outdoors in the beautiful garden or outdoor space, as well as access to a small library for leisurely reading.
TenderNest 1B also provides various care services to ensure the well-being of its residents. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing, and assistance with transfers, residents can feel safe and supported at all times. Additionally, the community offers diabetes diet management, medication management, and special dietary restrictions to cater to individual needs.
Residents at TenderNest 1B can indulge in delicious meals prepared by the professional culinary team in a restaurant-style dining setting. Special dietary restrictions are accommodated to ensure that each resident's nutritional needs are met. The community also encourages social interaction and engagement through resident-run activities and scheduled daily activities.
Conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; residents have easy access to essential amenities and services. TenderNest 1B in Billings, MT provides a comfortable and nurturing environment for seniors seeking assisted living services.
TenderNest 1B offers Studio apartments.
TenderNest 1B is located at 4001 Parkhill Drive, Billings, MT 59106 in Yellowstone County, Montana
Tendernest LLC 1b
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