TenderNest 1B

Pros

• The staff at Tender Nest Assisted Living is caring, compassionate, and knowledgeable.
• The facility has a warm and inviting atmosphere with nicely decorated rooms.
• The food provided is of high quality and the cooking is exceptional.
• The staff takes good care of the residents and keeps families updated on their well-being.
• Tender Nest offers personalized care and attention to each resident in a small, community-like setting.
• The management is responsive to concerns and goes above and beyond for their residents.
• The model of care at Tender Nest is efficient and effective, with quick access to nurses or administrators when needed.
• There is a family atmosphere among the staff and residents, creating a friendly environment.
• These statements have been compiled from multiple reviews and may not represent the opinions of all individuals who have reviewed Tender Nest Assisted Living.

Cons

• The management at Tender Nest minimized the severity of a medication error and failed to express concern about it.
• Caregivers appeared to lack training in essential areas, affecting the quality of care for residents.
• Families felt that their concerns about medication distribution were often minimized or dismissed by management.
• After raising concerns regarding compromised medication, a resident received an eviction notice, which is considered unusual in the industry.
• The facility had high staff turnover, leading to upset feelings among residents due to the constant change in caregivers.
• Communication between staff and management was described as terrible, leading to frustration for both residents and families.
• Residents reported a lack of activities available during the COVID pandemic, resulting in limited engagement opportunities.
• Upon the passing of a resident, personal belongings were packed and left in the parking lot for family members to retrieve, creating a negative final experience at the facility.

Review

Tender Nest Assisted Living has garnered a reputation as a small, intimate community for seniors, housing only around 16 to 20 residents at a time. This limited size allows for a more personal experience compared to larger facilities, where individuals might feel lost amongst many. The setting is described as homelike, with private rooms that come equipped with bathrooms but lack showers. The decor features warm furnishings that create an inviting atmosphere; however, some reviewers note that the heavy woodwork and darker colors can make the space feel less airy and bright. While the facility has received positive marks for its convenience and attractive location, opinions on the overall ambiance are mixed.

Visitors have found Tender Nest?s staff to be knowledgeable and friendly, making them feel welcome during tours. Many caregivers are perceived as compassionate and attentive to residents' needs; however, there are significant concerns regarding staff training and retention rates. Numerous reviews highlight a troubling pattern of high turnover among caregivers leading to inconsistent care experiences for residents. Families voiced frustrations over the lack of continuity in caregiving personnel, which contributed to their loved ones feeling unsettled or anxious. These situations were exacerbated by staffing shortages that became apparent during the COVID-19 pandemic when activity schedules had to be curtailed.

Medication management has emerged as another focal point of concern at Tender Nest. One family recounted a distressing incident involving their mother receiving another resident's medication by mistake, a situation they felt was treated too lightly by management during their follow-up discussions. Families emphasized their need to keep vigilant oversight on medication distribution due to lapses in protocols they observed firsthand. Such incidents have led some families to adopt a heightened level of scrutiny regarding care processes at Tender Nest?something management reportedly seemed unwelcoming towards.

The dining experience at Tender Nest has been generally well received; reviewers praised the quality of food served and highlighted one caregiver's exceptional cooking skills. Family members appreciated the homemade meals being offered in a communal dining area where residents could enjoy meals together rather than being isolated in separate areas?a feature many found conducive for social interaction among residents. Nonetheless, some acknowledged that activities available for resident engagement have been limited since the pandemic began.

Despite these challenges faced by tender-hearted families dealing with eldercare issues at Tender Nest, several positive experiences were also documented regarding communication between staff and family members about health updates and general care matters. There were acknowledgments from various relatives who appreciated how well-informed they felt about their loved ones? conditions through regular updates initiated by caregivers themselves?an aspect considered vital in maintaining trust between families and caregivers.

In contrast to some negative experiences expressed by others regarding evictions linked to perceived scrutiny over care practices, there exists commendation from industry professionals such as nurses specializing in assisted living placements who advocate for Tender Nest?s model of care. They cite efficient operations complemented by responsive administration committed not just to resident care but also open collaboration with families involved in their loved ones? lives?fostering an overall sense of community within this smaller facility framework.

While Toddler Nest might possess certain shortcomings related primarily around staffing consistency and aspects of operational oversight concerning medication management incidents raised within reviews like those shared here ? it remains clear that despite these deficiencies ? countless individuals can still recognize its value: offering both comfort within its personal setting while catering toward active engagement amongst both dedicated staff & fellow residents alike making it stand out amidst competing alternatives nearby!

Physicians

• Beltone Audiology & Hearing Center (0.3 miles)
• Fuller Family Medicine (0.3 miles)
• Flex Family Health Direct Primary Care (1 miles)
• Frontier Cancer Center (1.2 miles)
• Montana Foot Clinic P.C. (1.6 miles)
• St Vincent Healthcare Primary Care Network (1.6 miles)
• SCL Health Medical Group - West Grand (1.6 miles)

Restaurants

• Wendy's (0.4 miles)
• Local Kitchen & Bar (0.4 miles)
• Samurai Garden (0.4 miles)
• Sunshine Express (0.9 miles)
• Friedchicken (1 miles)
• MacKenzie River Pizza Co. (1.3 miles)
• McDonald's (1.4 miles)

Pharmacies

• Pharm406 (0.5 miles)
• Walgreens (1 miles)
• Albertsons Pharmacy (1.3 miles)
• CVS Pharmacy (2 miles)
• Morgan Creek Compounding Pharmacy (2.1 miles)
• Morgan Creek Compounding Pharmacy (2.3 miles)
• Juro's Pharmacy Health & Wellness (2.4 miles)

Hospitals

• SCL Health Research Institute (1.2 miles)
• Dialysis Clinic (2.4 miles)

Places of Worship

• Freedom Youth & Young Adults (1.5 miles)
• Emmanuel Baptist Church (1.9 miles)
• Christian & Missionary Alliance Rocky Mountain Dist (2.2 miles)
• St Pius X Church (2.9 miles)

Cafes

• Black Dog Coffee House (2 miles)
• Expresso Brake (2.1 miles)
• City Brew Coffee (2.5 miles)
• Panera Bread (2.6 miles)
• Starbucks (3.5 miles)
• Moav Coffee House West End (3.6 miles)
• Bull Mountain Brew (4.6 miles)

Parks

• Rose park pool (2.3 miles)
• Terry Park (4.4 miles)

Theaters

• AMC CLASSIC Shiloh 14 (2.7 miles)

Transportation

• U-Haul Moving & Storage (3.5 miles)
• Billings Logan International Airport (BIL) (3.8 miles)
• United Airlines (4 miles)
• Billings Airport (4 miles)