4040 Parkhill Drive #2, Billings, MT 59106
For more information about senior living options: (844) 490-3973
The caregivers have been wonderful. Most caregivers were caring and compassionate with the residents. The owners and management team are professional but with a heart. The non-institutional d?cor is comforting for residents and family. The nurses, support staff, housekeepers, cooks and maintenance people were helpful, professional and friendly. The mother is treated with dignity and kindness. She loves her caretakers. She likes the food and the family atmosphere. Tender Nest provided an amazing experience for their cousin who had a terminal illness. It was cheaper than a nursing home and felt more like home.
The management provided no feedback on problem resolution. A resident received another resident's medication in error. Management minimized the severity of medication errors and offered no explanation. Family concerns were minimized or blamed on others. The facility issued a 30-day eviction after addressing a safety issue. The eviction forced a move that worsened the resident's dementia care. Management appeared to retaliate against family members who scrutinized operations. It was deemed unfortunate that family members could not advocate without facing consequences.Tender Nest, sometimes referred to as Tendernest in some notes and conversations, emerges in these reflections as a place of genuine warmth and human connection on the one hand, and of serious concerns about leadership and systems on the other. Several voices speak with affection for the people who provide day-to-day care - the aides, nurses, and other frontline staff - who are seen as kind, patient, and deeply devoted to the residents. One writer even notes they love their "new home" and speak highly of the aides and nurses who make up the heart of the community, while another mentions a friend's father working there, suggesting a sense of familiarity and trust that can come from within the staff family. In these voices, the caregivers are praised for their compassion, responsiveness, and the personal warmth they bring to everyday tasks.
Yet alongside the strong praise for the caregivers, there is a recurring thread of concern directed at the management side of Tender Nest. A number of observations describe a pattern where training seems insufficient in essential areas and where caregivers appear to be stretched thin by competing responsibilities. The impression given is that frontline care can feel secondary to other chores and duties, which raises worry about whether residents' safety and well-being are consistently prioritized. In one particularly troubling episode, a caregiver reportedly administered another resident's medication by mistake, and management did not treat the event with the seriousness it deserved, offering neither a clear explanation nor a robust corrective plan. This experience catalyzed a more vigilant stance from the family, who began monitoring the medication distribution process and reporting concerns more frequently, only to feel that subsequent explanations were minimized or blamed on external factors.
The tension between care and accountability took a more alarming turn in a later incident involving bubble-wrapped pills that were compromised. After bringing this issue to management's attention, the writer received a 30-day eviction notice for their mother. The timing and the perceived motive behind the eviction have left a sour impression: eviction is described as unusual within the industry, and there is a strong sense that the move was retaliatory - an attempt to curb scrutiny or questions about the operation. The consequence, for many readers, is a belief that advocating for a loved one - an essential function for families - can come at a personal and financial cost, including the distress of relocating a dementia-affected parent and the potential decline in their condition after the transition.
Against these stark cautions, other accounts offer a contrasting, buoyant picture of care. One reviewer notes that their grandparent is "in good hands" there, suggesting a deep sense of protection and confidence in the respect and attentiveness shown by staff. This voice emphasizes that the residents are well cared for, and that the atmosphere feels stable and reassuring for families who want peace of mind about their loved one's daily life and safety. The sentiment here is that Tender Nest can be a dependable, comforting place where routines and relationships help residents feel secure and valued.
Another positive testimony centers on a mother who is described as receiving care marked by dignity, kindness, and a strong sense of belonging. The reviewers speak of residents who respond to caregivers with affection, noting satisfaction with the food, the "family atmosphere," and the overall feeling that the home is a safe, loving environment. The owners and management team are characterized as professional yet with genuine heart - a combination that many families crave when entrusting a loved one to a facility. The gratitude conveyed is palpable, with several phrases of appreciation for the way staff treat residents and for the sense of being "blessed" to have found a home that feels like more than just a facility.
Sharing a slightly different but equally heartfelt experience, another family describes Tender Nest as a place that was especially meaningful for a cousin facing terminal illness. The d?cor is highlighted as non-institutional and comforting, aligning with a home-like atmosphere that helps both residents and families feel at ease during a difficult time. The staff are lauded as helpful, professional, and friendly, spanning nurses, support staff, housekeepers, cooks, and maintenance personnel. The overall impression is that Tender Nest offered an affordable alternative to a traditional nursing home without sacrificing quality of care or the sense of community. The gratitude expressed here underscores the value families place on a setting that prioritizes personal connection and dignified care in trying circumstances.
Taken together, these reviews paint Tender Nest as a facility that can be a sanctuary of kindness and a place where residents can thrive thanks to attentive frontline staff. At the same time, they reveal serious concerns about how the organization is managed - the systems, oversight, and responsiveness to problems that can directly affect resident safety and family trust. The strongest threads of consensus praise the human warmth of caregivers and the home-like atmosphere, while the most troubling threads call for improvements in training, problem resolution, and accountability to ensure that advocacy for residents is protected rather than punished. The stories suggest that the right balance is possible: a community where compassionate care is supported by solid management practices, transparent communication, and a proactive approach to safety. Until that balance is consistently achieved, families will understandably continue to weigh the comfort and humanity they witness against the risks that come with unresolved concerns about operations and policy.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.TenderNest 4B is a fully furnished assisted living community located in the charming city of Billings, MT. This community offers a range of amenities to ensure that residents have everything they need for a comfortable and enjoyable lifestyle.
Residents at TenderNest 4B can relax and unwind in their own cable or satellite TV-equipped living spaces, enjoy meals in the dining room or restaurant-style dining area, and take advantage of the beautiful outdoor spaces and gardens. For those who love reading, there is a small library available where residents can indulge in their literary interests.
The community also provides essential care services to support residents with their daily living needs. Trained staff are available to assist with bathing, dressing, transfers, and other activities of daily living. Residents with specific dietary requirements will appreciate the diabetes diet and special dietary restrictions options provided by the kitchenette.
To promote mental wellness, TenderNest 4B offers a mental wellness program designed to foster emotional well-being. Medication management services ensure that residents receive proper dosages and timely administration of their medications.
Residents at TenderNest 4B can enjoy an active social life within the community through resident-run activities and scheduled daily activities. Additionally, there are numerous amenities nearby to explore. The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
With its comprehensive amenities and personalized care services, TenderNest 4B in Billings is an ideal assisted living community for seniors seeking comfort, convenience, and a vibrant social environment.
TenderNest 4B is located at 4040 Parkhill Drive #2, Billings, MT 59106 in Yellowstone County, Montana
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