4040 Parkhill Drive #2, Billings, MT 59106
For more information about senior living options: (844) 490-3973
Residents love their new home and appreciate the aides and nurses. The caregivers have been wonderful. Most caregivers were caring and compassionate toward residents. The mother is treated with dignity and kindness. The owners and management team are professional and have a heart. Nurses, support staff, housekeepers, cooks and maintenance are helpful, professional and friendly.
They described management as terrible and noted there was no feedback on resolving problems. They observed a lack of training and that caregivers had too many additional responsibilities, making caregiving secondary. They reported a medication error where another resident's drug was given, and management minimized its severity with no explanation. They noted that concerns about medication distribution were minimized or blamed on others. They recounted a bubble-wrapped pill incident followed by a 30-day eviction notice, forcing a move and contributing to the deterioration of the resident's dementia. They felt that management did not want scrutiny and that a family member could not advocate without facing consequences.TenderNest 4B in Billings is best suited for families seeking a home-like assisted living experience where compassionate aides and nursing support are readily available, and daily life centers on personal connection rather than institutional rigidity. The atmosphere appeals to residents who value dignity, kindness, and a familial feel: non-institutional d?cor, attentive staff, and a level of warmth that makes loved ones feel safe and well looked after. For seniors who want help with daily tasks without sacrificing warmth or independence, the setting can feel like a practical, step-down alternative to a traditional nursing home.
Those who demand flawless operations and transparent, consistent problem resolution may want to explore other options. The most serious concerns cited by families revolve around management's handling of issues, including a perceived lack of feedback when problems arise and a history of punitive responses to family advocacy - culminating in eviction in at least one case. Medication errors, such as a mix-up with another resident's pills and compromised pills, point to procedural gaps that must be addressed to ensure safety. If administrative fragility is unacceptable, alternatives with stronger governance and clear escalation paths should be seriously considered.
On the positive side, the caregiving team is repeatedly described as caring and capable, with nurses and aides delivering attentive, compassionate service. Families note timely medical attention and a readiness to respond to health needs, and several reviewers highlight a home-like environment with comforting decor, good food, and a family atmosphere. These strengths foster trust and reduce stress for families navigating care decisions. Yet these bright spots do not fully counterbalance the operational downsides: the workload placed on caregivers, reports of training gaps, and management's tendency to minimize concerns undermine consistency and safety.
Several accounts emphasize that TenderNest can be a compassionate setting for residents facing terminal illness or ongoing medical needs, where staff approach care with warmth and a respectful demeanor. The non-institutional feel, together with a dedicated team, often makes families feel their loved ones are cherished rather than warehoused. That sense of safety can be undercut, however, if governance falters - especially when families perceive a lack of accountability after mistakes or when eviction becomes a tool for quieting scrutiny.
In making a choice, prospective residents should test the management pipeline as thoroughly as the care staff. Ask to review how medication administration is documented, what training gaps exist, and how ongoing education is handled. Demand a written care plan, clear staffing ratios, and a transparent process for reporting and resolving concerns with timely follow-up. If one-on-one attention is non-negotiable, confirm that the facility can deliver that level of staffing and verify how a plan would be adjusted if a loved one requires more intensive oversight. This practical diligence will determine whether the home's warmth can be sustained under pressure.
TenderNest 4B can be an excellent fit for families who prize a warm, home-like setting, strong daily bedside care, and a more affordable alternative to a full-scale nursing home, provided governance lapses are acknowledged and actively monitored. It is less suitable for families that require faultless operational control, consistent issue resolution, and an unambiguous policy against retaliatory actions. The best approach is a rigorous due-diligence process: visit multiple times, talk candidly with current residents and their families, review care and incident protocols, and schedule direct conversations with leadership to assess whether improvements are in place. When those conditions align, TenderNest 4B can deliver genuine comfort and capable support.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.TenderNest 4B is a fully furnished assisted living community located in the charming city of Billings, MT. This community offers a range of amenities to ensure that residents have everything they need for a comfortable and enjoyable lifestyle.
Residents at TenderNest 4B can relax and unwind in their own cable or satellite TV-equipped living spaces, enjoy meals in the dining room or restaurant-style dining area, and take advantage of the beautiful outdoor spaces and gardens. For those who love reading, there is a small library available where residents can indulge in their literary interests.
The community also provides essential care services to support residents with their daily living needs. Trained staff are available to assist with bathing, dressing, transfers, and other activities of daily living. Residents with specific dietary requirements will appreciate the diabetes diet and special dietary restrictions options provided by the kitchenette.
To promote mental wellness, TenderNest 4B offers a mental wellness program designed to foster emotional well-being. Medication management services ensure that residents receive proper dosages and timely administration of their medications.
Residents at TenderNest 4B can enjoy an active social life within the community through resident-run activities and scheduled daily activities. Additionally, there are numerous amenities nearby to explore. The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
With its comprehensive amenities and personalized care services, TenderNest 4B in Billings is an ideal assisted living community for seniors seeking comfort, convenience, and a vibrant social environment.
TenderNest 4B is located at 4040 Parkhill Drive #2, Billings, MT 59106 in Yellowstone County, Montana
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