4003 Parkhill Drive, Billings, MT 59106
For more information about senior living options: (844) 490-3973
The resident loves the new home and the aides and nurses. The caregivers have been wonderful. Most caregivers are caring and compassionate with residents. The staff take good care of the residents; the grandpa is in good hands there. The mother is treated with dignity and kindness. She loves her caretakers and enjoys the food and family atmosphere. The staff were right on top of medical care when needed. The owners and management team are professional but with a heart. The family feels blessed to have found their mom a safe and loving home away from home. Tendernest provided an amazing experience for their cousin with terminal illness.
The management is terrible and provides no feedback on problem resolution. There was a lack of training in essential areas. Caregivers had so many additional responsibilities that caring for residents became secondary. Management minimized the severity of a medication error and offered no explanation or concern. Management minimized concerns or blamed others for them. A bubble-wrapped pills incident was followed by a 30-day eviction and forced relocation, which worsened the mother's dementia. Management did not want family members to scrutinize or question their operations. It is unfortunate that a family member cannot advocate for their loved one without facing consequences.Tender Nest presents a tapestry of experiences that many families are happy to share, with threads of warmth intertwined with concerns that linger long after a move. For some residents and their loved ones, the atmosphere feels more like a home than a traditional care facility. One person, opening with affection for the community, notes how much they love the place - the Aids and Nurses are praised, and there's a sense that the staff genuinely cares. The sentiment is echoed by several families who describe friendly, supportive staff, a non-institutional feel to the d?cor, and an overall environment that feels comforting to both residents and visitors. For some, the homey vibe, the pleasant meals, and the respectful treatment have made Tender Nest feel like a place where dignity is a daily practice.
Yet alongside these positive impressions runs a clear undercurrent of frustration with management. While the caregivers themselves are consistently described as wonderful - caring, compassionate, and attentive - the management side of the operation is seen as lacking in responsiveness and accountability. One family member emphasizes that the caregivers "do a fantastic job," but laments that management provides no feedback on how problems are resolved. In this view, the care staff are doing their best within a system that leaves questions unanswered and concerns unaddressed, which undermines trust and makes it harder for families to feel fully heard when issues arise.
Medication safety stands out as a particularly troubling thread in these accounts. In at least one documented instance, a resident received another resident's medication, prompting the family to request a formal meeting with management. The response, according to the account, minimized the severity of the error and offered little in the way of explanation or assurance about future safeguards. This experience propelled the family into a heightened vigilance, with persistent reporting of concerns to management. Unfortunately, the subsequent replies often redirected blame rather than confirming concrete steps to prevent recurrence, leaving the family feeling that their advocacy was not being fully supported or valued.
The troubling pattern culminates in a more alarming incident involving bubble-wrapped pills that were found to be compromised. After the family raised this issue, the response they faced was swift and severe in its consequence: a 30-day eviction notice for their mother, delivered only two days after they had voiced the concerns. The family describes eviction as an unusual - and perhaps unheard of - action in the industry, raising questions about whether the decision was actually about the care needs of the resident or about limiting scrutiny and feedback. The forced move has had real and distressing consequences, with the family noting a deterioration in the mother's dementia after leaving Tender Nest, suggesting that such actions can carry significant risks for residents.
Despite these weighty concerns, other families report clearly positive experiences that counterbalance the negative notes. One reviewer states that their grandfather is in good hands there, and another describes the mother as being treated with dignity and kindness, praising the staff for the loving care she receives. They highlight the resident's joy in the company of caregivers, the favorable food, and the family-oriented atmosphere. The owners and management team are described as professional yet compassionate, able to maintain a sense of heart and humanity that many families value highly. In these voices, Tender Nest feels like a place where residents are cherished, and where staff strive to maintain a culture of respect and warmth.
There are also broader endorsements that extend beyond a single resident's daily care. A cousin with a terminal illness is said to have received an "amazing experience," with non-institutional d?cor and a supportive, friendly team across the board - the nurses, support staff, housekeepers, cooks, and maintenance personnel are cited as consistently helpful and professional. The comparison to a traditional nursing home is pointed in a favorable way, with many noting that Tender Nest is cheaper and feels more like home. Taken together, these accounts suggest a facility capable of delivering high-quality daily care and a humane, comforting environment when things are running smoothly and when the management pathway supports transparent communication and adequate attention to safety and concerns.
In sum, Tender Nest appears to be a place where the core of daily life - kindness, dignity, and a family-like atmosphere - resonates strongly with residents and their loved ones. The experiences paint a dual picture: caregivers often shine in their roles and the overall environment can feel nurturing and welcoming, while questions about management practices, safety protocols, and responsiveness to concerns highlight the critical areas where improvement is needed. The most vivid tensions come from incidents of medication errors and the subsequent escalation pathway (or perceived lack thereof), and from the eviction episode tied to advocacy and oversight. For families considering Tender Nest, the takeaway is clear: you may find a community that feels like home and a staff that genuinely cares, but it is essential to examine how management handles concerns, how transparency and accountability are practiced, and how the facility protects residents' safety, especially around medication administration and responsive problem-solving.
17 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.TenderNest 2B is a vibrant assisted living community located in the charming city of Billings, MT. Our community offers a wide range of amenities and care services to ensure our residents have everything they need for a comfortable and fulfilling lifestyle.
In terms of amenities, TenderNest 2B provides cable or satellite TV, allowing residents to stay entertained and up-to-date with their favorite shows. Our dining room offers a cozy and welcoming atmosphere for residents to enjoy delicious meals together. Each apartment is fully furnished, eliminating the hassle of moving or bringing your own furniture. For those who love the outdoors, we have a beautiful garden and outdoor spaces where residents can relax and enjoy nature.
We understand the importance of maintaining a clean and organized living environment, which is why we offer housekeeping services to all our residents. The kitchenette in each apartment allows residents the freedom to prepare their own snacks or light meals whenever they desire. Move-in coordination services are provided to ensure a smooth transition into our community.
At TenderNest 2B, we prioritize the well-being of our residents by offering restaurant-style dining options that cater to special dietary restrictions. Our expert staff is available for assistance with activities of daily living such as bathing, dressing, and transfers. We also provide diabetes diets, medication management, and mental wellness programs to support overall health.
Residents at TenderNest 2B can participate in resident-run activities as well as scheduled daily activities that promote socialization and engagement within the community. Nearby are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals for convenient access to additional amenities and services.
Choose TenderNest 2B in Billings, MT for an assisted living community that values your comfort, independence, and overall well-being. We are committed to providing exceptional care while fostering an enriching and enjoyable lifestyle for all our residents.
TenderNest 2B is located at 4003 Parkhill Drive, Billings, MT 59106 in Yellowstone County, Montana
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