4040 Parkhill Drive #5, Billings, MT 59106
For more information about senior living options: (844) 490-3973
The caregivers have been wonderful. Most caregivers were caring and compassionate with the residents. The owners and management team are professional but with a heart. TenderNest provided an amazing experience for a relative with terminal illness. The non-institutional d?cor is comforting for residents and family. The nurses, support staff, housekeepers, cooks and maintenance people were helpful, professional and friendly. It was cheaper than a nursing home and felt more like home. The facility takes good care of the people there, with residents feeling safe and loved.
The management is terrible and provides no feedback on problem resolutions. There is a lack of training in essential areas for caregivers. Caregivers are burdened with too many tasks, making the core duty of caring secondary. A resident's medication was administered in error. Management minimized the severity of medication errors and offered no explanation. Family concerns were minimized or blamed on others instead of being addressed. The facility issued a 30-day eviction notice after concerns were raised, forcing relocation and impacting the resident's dementia. The eviction appears to have been used to silence scrutiny by family members.Tender Nest (also spelled TenderNest in places) inspires a wide range of feelings from families who have entrusted their loved ones to its care. On one hand, several reviews paint a picture of warmth, comfort, and genuine affection from the staff. Families describe caregivers, nurses, and support teams who are dedicated, compassionate, and attentive to the daily needs of residents. They highlight the home-like atmosphere, the non-institutional d?cor, and practical benefits like meals that residents enjoy and a sense of family that permeates the facility. In these accounts, the people who work there feel like an extended part of the residents' lives, and the environment is described as safe, supportive, and emotionally nurturing. For some families, Tender Nest has become a place where their loved ones are treated with dignity and kindness, and where staff members go above and beyond in moments of medical need or emotional need.
Several reviewers specifically mention relationships and personal connections that reinforce positive impressions. A friend's dad works there, and that familial tie seems to carry into a broader sense of community and trust about how residents are treated. A mother described as a resident for almost a year benefited from the consistent presence of caring caregivers who were compassionate toward the residents. Mention is repeatedly made of the staff's ability to respond promptly to medical issues and to provide care that feels both professional and heartfelt. One reviewer even calls Tender Nest a more affordable alternative to a Nursing Home while delivering a level of care and a home-like atmosphere that makes family members feel secure and welcomed. Other comments echo these sentiments by noting residents who love the staff, the food, and the family atmosphere, with owners and management depicted as professional yet compassionate leaders.
Yet, alongside these positive experiences, other reviewers report serious concerns about management and safety practices. The strongest criticisms center on what they see as a persistent lack of training in essential areas, and an operational culture that piles too many responsibilities onto caregivers, risking that caring for residents can become secondary to other tasks. There are stories of medication mishaps, including an instance where a resident received another resident's medication by error, and another report of compromised bubble-wrapped pills. In these cases, the reviewers say they requested meetings with management, hoped for clear explanations and concrete preventive steps, but felt that management minimized the severity of the incidents rather than addressing them openly. The sense conveyed is that the focus on resolving problems transparently and learning from mistakes was not as strong as it should have been.
The most striking and controversial episode for some families is the eviction they experienced after voicing concerns. One review describes a 30-day eviction notice issued two days after addressing a medication-related issue with management. The reviewer asserts that eviction is an unusual outcome in the industry and frames it as retaliation for scrutiny and advocacy on behalf of their loved one. They suggest that the stated reason - an apparent need for 1-on-1 care - may have masked a broader intent to silence questions about the facility's operations. This account also notes a chilling consequence: moving their mother to another facility coincided with a deterioration in her dementia, implying real, lasting harm from the displacement. Such a sequence has left the reviewer wary and cautious about advocating for loved ones in the future, highlighting the emotional risk of challenging management when concerns arise.
Other families recount entirely different experiences that reinforce the positive view. They emphasize that their loved ones receive care with dignity and that the staff's kindness makes a meaningful difference in daily life. For some, the owners and management are described as both professional and caring, possessing a heart for residents that translates into attentive medical monitoring and a welcoming environment. These narratives stress that the staff's efforts are perceived as genuine, and that the facility provides a sense of safety and belonging that families value deeply. One reviewer explicitly celebrates the sense of being "safe and loved" for their mother, while another pair of comments underscores the appreciation for the overall atmosphere and for the timely medical attention that residents require.
A separate and particularly touching set of remarks celebrates Tender Nest as a haven for a cousin with terminal illness. The description here focuses on the non-institutional d?cor and the comforting ambiance that eases the experience for both residents and families. The caregivers and support staff, including nurses, housekeepers, cooks, and maintenance personnel, are praised for being helpful, professional, and friendly. The message across these accounts is that Tender Nest can be a welcoming, affordable alternative to more clinical settings, with a home-like feel that brings comfort to families in difficult times. The final sentiment in these reviews is one of gratitude and appreciation for the people who make up the community at Tender Nest, framed in terms of "great people" and heartfelt thanks.
Taken together, these reviews reveal a facility that elicits strongly divergent experiences. Many families praise the care provided by individual caregivers and the warm, home-like environment, while others raise concerns about management practices, training gaps, and the potential consequences of advocating for a loved one. The consistent thread is the crucial need for clear communication, robust training, and transparent resolution of problems, along with safeguards to protect both residents and their families who speak up about issues. Ultimately, Tender Nest appears to be a place where excellent, compassionate caregiving can coexist with significant management-related challenges, depending on the specific circumstances and perhaps the particular leadership at a given time.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.TenderNest 7B is a fully furnished assisted living community located in the beautiful city of Billings, MT. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each apartment is equipped with cable or satellite TV, a dining room, and a kitchenette for our residents to enjoy their meals in the privacy of their own space. For those who prefer not to cook, our restaurant-style dining offers delicious and nutritious meals prepared by our skilled chefs.
We understand the importance of staying connected in today's digital world, which is why we provide Wi-Fi/high-speed internet access throughout our community. Residents can also take advantage of our small library if they are looking for some quiet reading time. Our outdoor space and garden offer a tranquil environment where residents can relax and enjoy the fresh air.
At TenderNest 7B, we prioritize the well-being and care of our residents. Our dedicated staff provides assistance with daily tasks such as bathing, dressing, and transfers to ensure our residents' comfort and safety. We also offer specialized diabetic diets and accommodate special dietary restrictions to meet the unique needs of each resident.
Engaging in meaningful activities is an essential aspect of senior living, which is why we offer a range of scheduled daily activities that cater to different interests and preferences. Our residents can participate in resident-run activities or join in on group outings organized by our staff.
Convenience is key at TenderNest 7B; we are located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that our residents have easy access to necessary services and entertainment options.
TenderNest 7B is committed to providing exceptional care and creating a vibrant living environment for seniors in Billings, MT.
TenderNest 7B is located at 4040 Parkhill Drive #5, Billings, MT 59106 in Yellowstone County, Montana
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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