TenderNest 5B

4040 Parkhill Drive #3, Billings, MT 59106

For more information about senior living options: (844) 490-3973

3.9 from 12 reviews
5 stars
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Assisted Living

Overall Review of TenderNest 5B

Pros

  • pro The caregivers have been wonderful.
  • pro Most caregivers were caring and compassionate with the residents.
  • pro The staff take good care of the residents.
  • pro The owners and management team are professional but with a heart.
  • pro The family feels blessed to have found a home where their mother is safe and loved.
  • pro Tendernest provided an amazing experience for a cousin with terminal illness.
  • pro The non-institutional d?cor is comforting for residents and family.
  • pro The nurses, support staff, housekeepers, cooks, and maintenance personnel are helpful, professional, and friendly.
  • pro It is cheaper than a nursing home and feels more like home.
  • pro The facility has a family-like atmosphere.

Cons

  • pro Management provided no feedback on resolving problems.
  • pro A medication error occurred when another resident's medication was given, and management minimized its severity and offered no explanation.
  • pro Concerns about medication distribution raised by the family were minimized or blamed on others.
  • pro Caregivers were overloaded with additional responsibilities, making caregiving secondary to chores.
  • pro There was a lack of training in essential areas for staff.
  • pro The facility issued a 30-day eviction notice after concerns about pill safety, which was perceived as retaliation and described as unheard of in the industry.

Review

Tender Nest emerges in these voices as a place of warm, human care wrapped in a home-like atmosphere, yet shadowed by troubling concerns about management and the handling of problems. Several reviewers sing praises for the people who deliver day-to-day care: compassionate aides, attentive nurses, and staff who treat residents with dignity and kindness. One reviewer notes the overall sense of "home" in the environment, highlighting that the non-institutional d?cor and family atmosphere help residents and their loved ones feel comfortable. In that view, the caregivers are a bright spot - steady, patient, and genuinely engaged with residents' well-being.

Among the strongest positives are stories from families who feel their loved ones are in good hands or are treated with respect and warmth. A review from someone whose friend's dad works there describes caregivers as wonderful, even as they express frustration with management. They emphasize the caregivers' compassion and note that the daily care appears solid, while they personally worry about the leadership's responsiveness to issues. This tension between high-quality bedside care and problematic administrative handling is a recurring theme in several accounts.

Yet the other side of the picture centers on management and how concerns about care practices are addressed. One family describes a pattern in which management minimizes or deflects on the severity of serious incidents, including a medication mix-up that could have had serious ramifications. The reviewer explains that after reporting the error, they were met with explanations that did not address the core issue, and concerns were often attributed to other parties. This sense of being unheard or dismissed seems to have driven a more vigilant stance from the family, who began scrutinizing the medication distribution process themselves. The experience of a later incident - bubble-wrapped pills that were compromised - was followed, in their view, by a swift eviction notice for the resident two days after raising the issue. The eviction, described as unusual in the industry, and the subsequent move to another facility, is connected in the narrative to a fear that management did not want scrutiny of their operations. The reviewer laments that a family member cannot advocate for a loved one without facing punitive consequences.

Other entries present a more consistently positive picture, underscoring the strength of personal relationships and the sense of safety the facility provides. One short but emphatic note says simply, "They are taking good care of the people there; my grandpa is in good hands there." This sentiment emphasizes steady, reliable daily care and the reassurance that a relative feels protected and well-supported by the care team. It complements broader praise for the facility's ability to maintain dignity and stability for residents who rely on regular, attentive assistance.

Another family speaks highly of their mother's experience, describing care that honors her dignity and a supportive, respectful environment. They praise the staff's kindness and the sense of family, the quality of food, and the overall atmosphere. They emphasize that the owners and management are professional yet compassionate, striking a balance between accountability and warmth. For this reviewer, the combination of professional oversight and heartfelt care creates a feeling of safety and being loved, which is especially meaningful in the context of a loved one's ongoing health needs.

There is also a glowing account related to advanced illness, where Tender Nest is credited with providing an "amazing experience" for a cousin with terminal illness. The reviewer highlights the homey, comforting d?cor and the broad spectrum of staff - from nurses to housekeeping and maintenance - as professional, helpful, and friendly. They contrast the experience favorably with more clinical settings, noting that the facility was cheaper than a traditional nursing home and felt substantially more like home. This testimony underscores the overall appeal of a warm, person-centered environment, even in the most challenging health circumstances.

Taken together, these reviews sketch a nuanced portrait of Tender Nest. On one hand, families repeatedly affirm the sincere care, kindness, and everyday competence of frontline staff - the very human qualities that make residents feel seen and valued. On the other hand, there are persistent concerns about how management handles problems, communicates about incidents, and protects residents from potential retaliation when families speak up. The strongest critiques center on questions of training, the distribution of caregiver workloads, and the transparency of problem-resolution processes. In sum, Tender Nest appears to offer a beloved, home-like setting with a cadre of devoted caregivers, while leaving an impression that improvements in management responsiveness and accountability could significantly strengthen the overall experience for residents and families alike.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Billings Logan International (4 miles away) Billings Logan International (4 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

TenderNest 5B in Billings, MT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments with cable or satellite TV, a dining room, kitchenette, and outdoor space. Housekeeping services are also provided to maintain a clean and comfortable living environment.

Residents can enjoy delicious meals in a restaurant-style dining setting, with special dietary restrictions being accommodated. For leisurely pursuits, there is a small library for reading enthusiasts and Wi-Fi/high-speed internet connectivity for staying connected with loved ones or browsing the web.

The community offers an array of care services to support residents with their daily activities such as bathing, dressing, and transferring. Medication management is provided to ensure that residents receive their medications on time. Additionally, there is a mental wellness program in place to promote emotional well-being.

Residents can engage in various activities organized by the community or take part in resident-run activities. There are also several nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals for easy accessibility and convenience.

At TenderNest 5B in Billings, MT, residents can expect a comfortable living environment with attentive care services and ample opportunities for socializing and engaging in enjoyable activities.

Nearby Places of Interest

Physicians

  • Beltone Audiology & Hearing Center (0.3 miles)
  • Fuller Family Medicine (0.4 miles)
  • Flex Family Health Direct Primary Care (1 miles)
  • Frontier Cancer Center (1.2 miles)
  • St Vincent Healthcare Primary Care Network (1.6 miles)
  • SCL Health Medical Group - West Grand (1.6 miles)
  • Brenda Gilmore FNP (1.6 miles)

Restaurants

  • Wendy's (0.5 miles)
  • Local Kitchen & Bar (0.5 miles)
  • Samurai Garden (0.5 miles)
  • Sunshine Express (1 miles)
  • Friedchicken (1 miles)
  • MacKenzie River Pizza Co. (1.3 miles)
  • McDonald's (1.4 miles)

Pharmacies

  • Pharm406 (0.6 miles)
  • Walgreens (1 miles)
  • Albertsons Pharmacy (1.3 miles)
  • CVS Pharmacy (2 miles)
  • Morgan Creek Compounding Pharmacy (2.1 miles)
  • Morgan Creek Compounding Pharmacy (2.3 miles)
  • Juro's Pharmacy Health & Wellness (2.4 miles)

Hospitals

  • SCL Health Research Institute (1.2 miles)
  • Dialysis Clinic (2.4 miles)

Places of Worship

  • Freedom Youth & Young Adults (1.5 miles)
  • Emmanuel Baptist Church (1.9 miles)
  • Christian & Missionary Alliance Rocky Mountain Dist (2.2 miles)
  • St Pius X Church (2.9 miles)

Cafes

  • Black Dog Coffee House (2 miles)
  • Expresso Brake (2 miles)
  • City Brew Coffee (2.5 miles)
  • Panera Bread (2.6 miles)
  • Starbucks (3.5 miles)
  • Moav Coffee House West End (3.6 miles)
  • Bull Mountain Brew (4.6 miles)

Parks

  • Rose park pool (2.3 miles)
  • Terry Park (4.4 miles)

Theaters

  • AMC CLASSIC Shiloh 14 (2.8 miles)

Transportation

  • U-Haul Moving & Storage (3.5 miles)
  • Billings Logan International Airport (BIL) (3.8 miles)
  • United Airlines (4 miles)
  • Billings Airport (4 miles)

Frequently Asked Questions

Where is TenderNest 5B?

Nearby Communities

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