4040 Parkhill Drive #3, Billings, MT 59106
For more information about senior living options: (844) 490-3973
They love their new home and appreciate the aides and nurses. Most of the caregivers are caring and compassionate. Grandpa is in good hands there. The mother is treated with dignity and kindness, and medical care is promptly addressed. The owners and management team are professional and have a heart. The staff are helpful, professional and friendly, and the experience feels like home. Tendernest provides an amazing experience with comforting d?cor.
The management is terrible and provides no feedback on resolving problems. There is a lack of training in essential areas among the caregivers. Caregivers have so many additional responsibilities that caring for residents becomes secondary. A mother received another resident's medication in error. Management minimized the severity of the medication error and offered no explanation or concern. Concerns raised by the family were minimized or blamed on another party. A 30-day eviction notice was issued to the mother, forcing a move and contributing to deterioration of dementia. The eviction appeared to be intended to prevent scrutiny of operations. It is unfortunate that a family member cannot advocate for a loved one without facing consequences.TenderNest 5B in Billings, MT is best suited for seniors who want a warm, home-like setting where dignity and personal attention come first. The community consistently earns praise for its caring on-site staff, a non-institutional ambiance, and a family atmosphere that makes residents feel "at home." Cost is a practical consideration here, with care that typically undercuts traditional nursing homes while preserving daily comfort, personal meals, and accessible assistance. For families prioritizing a livable, familiar environment over formal hospital-like surroundings, TenderNest 5B presents a sensible, human-centered option.
But this is not a universal fit. Families should consider alternatives if constant, close supervision is non-negotiable or if the operation must demonstrate unwavering, transparent management. The most persistent concerns center on how problems are addressed and communicated. When issues arise, the impression in some instances is of limited feedback from leadership, or a tendency to minimize or shift responsibility rather than offering clear explanations and corrective actions. In such a climate, trust hinges on active family advocacy, and that is a demanding requirement for many households.
The strongest positives revolve around the people delivering care. Caregivers are described as compassionate, professional, and attentive, with residents receiving timely medical attention when needed. The non-clinical d?cor and relaxed, home-like setting contribute to a sense of normalcy and comfort that matters greatly for daily well-being. The combination of approachable staff, genuine kindness, and a supportive environment helps residents maintain dignity and identity, particularly for those navigating chronic health needs or end-of-life transitions. In practical terms, these strengths can offset some operational fragility when families are able to participate in ongoing care planning and regular communication with front-line staff.
These advantages, however, do not erase the substantive risks embedded in the reported management gaps. The most disconcerting issues include a lack of transparent problem-resolution feedback, a serious medication-handling incident, and, in an extreme case, a 30-day eviction notice after concerns were raised about care processes. The eviction episode is especially troubling and suggests a policy environment that may penalize scrutiny rather than address it. Staff appear stretched by multiple duties, which can dilute attention to core caregiving tasks and heighten the chance of oversights. Taken together, these factors create a tension between a genuinely caring frontline and a governance layer that may not consistently reinforce safety, accountability, and open communication.
From the resident and family perspective, TenderNest 5B often feels like a place where people are treated with dignity, kindness, and respect. Families report a strong sense of gratitude for the personal attention their loved ones receive, the quality of meals, and the opportunity to participate in a supportive, intimate community life. Several accounts highlight professional but heartfelt leadership, and a gratitude for the home-like environment that can ease transitions for residents with dementia or terminal illness. The contrast between these moving, positive experiences and the more challenging management dynamic underscores a critical truth: care quality on the floor can be superb, but sustained safety and continuity depend on dependable governance and responsive problem-solving.
The bottom line for decision-makers is clear. TenderNest 5B offers a compelling, cost-conscious alternative for families who can commit to active oversight and insist on consistent, transparent management. For households where advocacy is not feasible or where reliable escalation and corrective action are non-negotiable, it may be prudent to explore other options with stronger track records in governance and incident handling. When evaluating TenderNest, prospective residents should secure a detailed care plan, inquire about staff-to-resident ratios, training standards, medication administration protocols, and the facility's process for addressing concerns or complaints. It is equally wise to request candid references from current families and to understand how eviction policies would operate under different care scenarios. In the right hands, TenderNest 5B can be a gracious, human-centered home; in others, safer, more tightly governed environments may better align with needs for consistent oversight and measurable accountability.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Billings Logan International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.TenderNest 5B in Billings, MT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments with cable or satellite TV, a dining room, kitchenette, and outdoor space. Housekeeping services are also provided to maintain a clean and comfortable living environment.
Residents can enjoy delicious meals in a restaurant-style dining setting, with special dietary restrictions being accommodated. For leisurely pursuits, there is a small library for reading enthusiasts and Wi-Fi/high-speed internet connectivity for staying connected with loved ones or browsing the web.
The community offers an array of care services to support residents with their daily activities such as bathing, dressing, and transferring. Medication management is provided to ensure that residents receive their medications on time. Additionally, there is a mental wellness program in place to promote emotional well-being.
Residents can engage in various activities organized by the community or take part in resident-run activities. There are also several nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals for easy accessibility and convenience.
At TenderNest 5B in Billings, MT, residents can expect a comfortable living environment with attentive care services and ample opportunities for socializing and engaging in enjoyable activities.
TenderNest 5B is located at 4040 Parkhill Drive #3, Billings, MT 59106 in Yellowstone County, Montana
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