Dartmouth Manor Home Inc

Pros

• The clients have been treated very well there.
• Carla and her staff do a great job helping with the transition.
• The staff care about the residents and make them feel safe and comfortable.
• The meals are very good, with homemade meals three times a day and two snack breaks.
• The facility is considered the best place to care for family members or friends, with residents in good hands.
• Dartmouth Manor has an outstanding reputation in the community.
• There is a full-time RNBSN on site.

Cons

• The place is described as an insane asylum.
• The reviewer states that residents do not receive proper care, noting the RN is only on site for about three hours per day and a PCA oversees the facility.
• The facility allegedly has no LPN on staff, and some of the food is expired.
• The facility reportedly takes all residents' money, which is described as horrible.

Review

Experiences at these elder care and mental health support homes run a wide gamut, and the comments you'll see here reflect that mix. Some readers describe the places in almost celebratory terms, while others warn that the reality can be far less rosy. At the heart of the discussion are stories of care, staffing, safety, and finances, all tinted by personal expectations and the particular needs of aging residents or individuals with mental health concerns. One early remark even frames the setting in stark terms: "It's an insane asylum. Sad sad place." That line sets a tone of strong emotion, but it is just one lens among several.

Several reviewers emphasize that these facilities have treated mental health clients with care and respect. One person notes that they have moved three of their clients there and observed that the residents were "treated very well." They highlight the challenge of finding a suitable home for people who are aging and have mental health needs, and they credit Carla and her staff with helping with that difficult transition. This perspective underscores an appreciation for staff who appear attentive to the complex needs of residents and for a process that feels supportive during what can be a difficult period of adjustment and relocation.

The positive sentiment is echoed by another reviewer who raves about the physical environment and everyday routines. They describe the place as very clean and claim that the staff genuinely cares about the residents, addressing "any needs" and making residents feel safe and comfortable. Food is praised as "very good homemade meals" with three meals a day plus two snack breaks. The reviewer insists that this is "the best" option for placing a family member or friend, arguing that residents will be "in good hands." Taken together, these remarks portray a facility where cleanliness, safety, attentive caregiving, and tangible daily provisions - like meals and snacks - are central to the resident experience.

A subsequent, more formal voice presents a long defense from the ownership side. This reviewer, Carla Antonelli, identifies herself as the owner and presents Dartmouth Manor as a facility with a long-standing and robust operation. She describes a sizable team: a full-time RNBSN, a CNA, an Activity Director, an Office Assistant, a Transportation staff member, a dietary department staffed from early morning to late evening, full housekeeping, and an administrator. The message stresses that inspections by the Department of Public Health and the Board of Health have yielded no deficiencies, and it points to a history of a strong reputation within the community. The owner also touches on financial guidelines - specifically the resident income aspects and the personal needs allowance - framing these as regulatory realities that families should understand. The overall tone is confident and programmatic, inviting visits and highlighting a broad and capable staffing model.

Another enthusiastic account describes the facility as a "cozy privately owned home" with an owner who has been involved in the industry for more than 36 years. The staff are praised for their care, and the meals are lauded as exceptional, with the reviewer noting unprecedented menu variety. Transportation is handled by staff, which is presented as a major convenience, and the review highlights a long-tenured resident population - some residents have lived there for 30 years. The presence of a full-time RNBSN is emphasized as a standout feature for a rest home, and the reviewer reiterates that the facility is licensed by the Department of Public Health and would be highly recommended for anyone seeking care. This perspective reinforces a narrative of stability, ongoing commitment, and high-quality routine services.

Amid the chorus of praise, a starkly negative voice stands out. This reviewer urges potential families to be cautious, painting a picture of serious flaws in care. They claim that patients do not receive proper attention and that the RN is only available for about three hours a day, with a PCA overseeing the facility on top of that. The claim includes concerns about food quality - specifically that some food is expired - and warns that there is no LPN on site. The reviewer goes further to allege financial improprieties, suggesting that families' money is taken. Taken conceptually, this account presents a harsh contrast to the other testimonials and invites readers to verify conditions directly and to weigh personal experience against reported standards.

Taken together, these reviews present a landscape of strong opinions that range from high praise to pointed warnings. Several accounts celebrate clean environments, attentive staff, robust programming, and strong clinical presence, including full-time RNBSN coverage and comprehensive support services. Others urge caution, emphasizing potential gaps in clinical staffing, food quality, and financial handling. The common thread is a reminder that care quality in such facilities is multifaceted and highly dependent on factors like regulatory compliance, staffing patterns, and the specific needs of residents.

For anyone considering a placement, the imagery that emerges from these accounts is a reminder to conduct thorough due diligence. Visit the facilities, speak with the staff, review inspection histories, and ask direct questions about RN coverage, LPN presence, daily care routines, meal standards, transportation practices, and how residents' personal funds and allowances are managed. The spectrum of experiences here underscores that while many residents benefit greatly from these homes, there can also be real and serious concerns that require careful scrutiny and ongoing oversight.

This part of North Dartmouth, Massachusetts offers a variety of amenities and services that cater to seniors looking for convenience and accessibility. In close proximity, there are multiple restaurants ranging from casual dining options like Not Your Average Joe's and fast food chains like Taco Bell and McDonald's, to more upscale choices such as Olive Garden and Brazilian Grill. Nearby physicians, including allergy specialists and orthopedic surgeons, provide easy access to healthcare services. Pharmacies like CVS and Walgreens are also conveniently located for medication needs. For entertainment, there is the AMC Dartmouth Mall 11 theater within a short distance. In terms of healthcare facilities, St. Luke's Hospital and Southcoast Health System are in close reach for any medical emergencies or routine check-ups. Additionally, cafes like Starbucks offer cozy spots for socializing or enjoying a cup of coffee. Places of worship such as Grace Episcopal Church provide spiritual support to residents in the area. Overall, this part of North Dartmouth offers a well-rounded environment with essential services for seniors considering senior living options.

Restaurants

• Not Your Average Joe's (0 miles)
• West End Grill (0.8 miles)
• New York Bagel Co. (1 miles)
• Taco Bell (1.4 miles)
• McDonald's (1.4 miles)
• Olive Garden (1.5 miles)
• Brazilian Grill (1.7 miles)

Physicians

• AAAP Allergy Assoc (0.1 miles)
• Dehner Larry Md (0.1 miles)
• Allergy Associates (0.1 miles)
• Dental Surgeons of Dartmouth (0.8 miles)
• Southcoast Brain & Spine Center (1 miles)
• Dartmouth Medical Center (1.2 miles)
• Coastal Orthopaedics (1.7 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.5 miles)
• Walgreens (2 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Rite Aid (2.4 miles)

Theaters

• AMC Dartmouth Mall 11 (1.4 miles)

Hospitals

• Hfcn (1.5 miles)
• St. Luke's Hospital (1.6 miles)
• Southcoast Health System (1.6 miles)
• Saint Luke's Hospital of New Bedford (1.7 miles)
• Southcoast Business Center (4.3 miles)

Cafes

• Starbucks (1.7 miles)
• Mirasol's Cafe (1.8 miles)
• Honey Dew Donuts (2.4 miles)
• The Nook (3.3 miles)

Places of Worship

• Grace Episcopal Church (1.9 miles)
• St Mary's Religious Education (3.4 miles)