Hallmark Nursing and Rehabilitation Center

Pros

• The nursing staff is fair in providing care to patients.
• The aides are doing an okay job within the facility.
• Some family members appreciate the effort of the nursing staff amidst the challenges faced by the facility.

Cons

• The nursing staff is often non-existent and provides inadequate care for patients.
• Administrative staff are rude and do not know how to handle interactions with families.
• There is a lack of respect for patients, treating them poorly rather than with dignity.
• The facility is understaffed, leading to frequent medication shortages for patients.
• Nursing staff are perceived as rude, inconsiderate, and lacking knowledge about patient care.

Review

The reviews gathered from multiple perspectives regarding a particular healthcare facility reveal a consistent and alarming sentiment: dissatisfaction with the quality of care and service provided. This institution has been characterized as one of the worst places for patient care, prompting family members to question both the professionalism of staff and the overall environment within the facility.

A common theme among reviewers is the apparent lack of adequate nursing staff. One reviewer emphasized that their loved one endured a distressing two-day stay where they encountered neglect from nurses and aides, who seemed non-existent during critical times. This sentiment was echoed by another reviewer who described their month-long experience as marked by chronic understaffing. Such conditions not only compromise patient care but also contribute to heightened anxiety for both patients and their families, who expect a certain level of attention and support during vulnerable times.

In addition to concerns about staffing levels, the reviews highlight significant issues with administrative personnel. Multiple reviewers expressed frustration with what they perceived as unprofessional behavior from various members of the administration team. From receptionists to those handling medical records, family members reported experiences characterized by rudeness and a lack of empathy. One family member stated that administrative staff should be dismissed due to their inability to handle inter-personal communications effectively. The expectation that such individuals should provide compassionate support in an environment focused on healing seems unmet, leading to further discontent among families seeking assistance during challenging times.

The treatment of patients is another critical area mentioned in these reviews. Family members voiced concerns that their loved ones—already frail and ill—were subjected to an environment that felt disrespectful, almost dehumanizing. Patients were likened to being treated poorly, akin to animals left for dead, rather than receiving dignified care befitting human beings in distressing situations. This kind of feedback underscores the necessity for facilities like this one to foster a culture infused with respect and understanding toward all patients.

Moreover, medication management appears to be another serious issue faced by current patients at this facility. One reviewer specifically noted instances where their medication was frequently unavailable, indicating systemic logistical failures that could significantly impact patient health outcomes. Such lapses can lead not only to physical discomfort but also exacerbate existing medical conditions—issues which can further diminish trust in healthcare delivery systems reliant on consistent medication regimens.

In conclusion, it’s evident from these reviews that this healthcare facility struggles on multiple fronts—from inadequate staffing levels contributing directly to subpar patient care experiences, down through severe deficiencies in professional conduct among administrative employees. As families navigate complex emotional terrains surrounding illness in loved ones, they rightfully desire environments where kindness and professionalism prevail over gossip and negligence. In light of such pervasive complaints across various aspects of healthcare delivery at this facility, many reviewers strongly advise against recommending it for anyone in need of compassionate or effective long-term care solutions.

This area of New Bedford, Massachusetts, offers a variety of amenities that cater to the needs and interests of seniors. With several restaurants within close proximity, including West End Grill and Not Your Average Joe's, there are plenty of dining options to choose from. Pharmacies such as Walgreens and CVS Pharmacy are conveniently located nearby for easy access to medications and healthcare supplies. In terms of medical care, there are multiple physician offices and hospitals in the area, such as AAAP Allergy Assoc and St. Luke's Hospital, ensuring residents have access to quality healthcare services. For spiritual needs, Grace Episcopal Church is located just 1.6 miles away. Additionally, cafes like Honey Dew Donuts and Starbucks provide cozy spots for socializing or enjoying a cup of coffee. The AMC Dartmouth Mall 11 theater is also close by for entertainment options. Overall, this part of New Bedford offers a mix of conveniences and leisure activities that would make it a comfortable and enjoyable place for seniors to consider living in.

Restaurants

• West End Grill (0.3 miles)
• Not Your Average Joe's (0.8 miles)
• McDonald's (1 miles)
• McDonald's (1.4 miles)
• Friendly Donuts (1.4 miles)
• The Baker (1.6 miles)
• New York Bagel Co. (1.6 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1.5 miles)
• Rite Aid (1.6 miles)
• Rite Aid (1.6 miles)
• Discount Drugs of Canada (1.8 miles)
• CVS Pharmacy (2.4 miles)

Physicians

• AAAP Allergy Assoc (0.8 miles)
• Dehner Larry Md (0.8 miles)
• Allergy Associates (0.8 miles)
• Tru-Med Walk In Nb (1.2 miles)
• Dental Surgeons of Dartmouth (1.3 miles)
• Metromedic Walk In Medical (1.4 miles)
• Southcoast Brain & Spine Center (1.5 miles)

Hospitals

• Hfcn (1.5 miles)
• St. Luke's Hospital (1.6 miles)
• Southcoast Health System (1.6 miles)
• Saint Luke's Hospital of New Bedford (1.6 miles)
• Southcoast Business Center (3.6 miles)
• Norton & Associates (6.4 miles)

Places of Worship

• Grace Episcopal Church (1.6 miles)
• St Mary's Religious Education (3.7 miles)

Cafes

• Honey Dew Donuts (1.6 miles)
• Starbucks (2.4 miles)
• Mirasol's Cafe (2.4 miles)
• The Nook (2.8 miles)

Theaters

• AMC Dartmouth Mall 11 (2 miles)