Hallmark Nursing and Rehabilitation Center in New Bedford, MA

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Hallmark Nursing and Rehabilitation Center

Hallmark Nursing and Rehabilitation Center in New Bedford, MA

1123 Rockdale Avenue, New Bedford, MA 02740

For more information about senior living options: (844) 490-3973

4 from 79 reviews
5 stars
54
4 stars
5
3 stars
1
2 stars
1
1 stars
18

Skilled Nursing Facility

Hallmark Nursing and Rehabilitation Center Costs & Pricing

At Hallmark Nursing and Rehabilitation Center, the monthly costs for care reflect a commitment to quality services tailored to individual needs. For a semi-private room, residents can expect to pay $6,960, which is notably higher than the average rate for Bristol County at $5,997 and the statewide average in Massachusetts of $5,805. Those opting for a private room will find the cost slightly elevated as well, with a monthly fee of $7,110 compared to $6,165 in Bristol County and $6,090 across Massachusetts. While Hallmark's rates exceed local and state averages, they may encompass enhanced levels of care and amenities that contribute to overall resident satisfaction and well-being.

Floor plansHallmark Nursing and Rehabilitation CenterBristol CountyMassachusetts
Semi-Private$6,960$5,997$5,805
Private$7,110$6,165$6,090

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    Overall Review of Hallmark Nursing and Rehabilitation Center

    Pros

    • pro The staff are amazing and genuinely care for residents.
    • pro The facility is clean, well-maintained, and spacious.
    • pro The rehabilitation team is phenomenal and consistently helpful.
    • pro The culinary department has improved; meals are now restaurant-quality thanks to a new chef.
    • pro The admissions and front-desk teams are attentive, transparent, and supportive.
    • pro Families report that the staff treat their loved ones like family and create a welcoming, home-like atmosphere.
    • pro The care and therapy help residents regain strength and independence.

    Cons

    • pro They describe Care One as a horrible and dangerous place where a resident almost died due to delayed care.
    • pro They claim the staff are rude, uncaring, and sometimes create a hostile environment for residents and families.
    • pro They say the facility is chronically understaffed, leading to delays in toileting assistance and medication administration.
    • pro They report personal belongings being stolen by staff and difficulty obtaining records or records requests.
    • pro They recount incidents of dehydration, diaper rash, and unattended health issues resulting from neglect.
    • pro They allege medications are frequently unavailable or in short supply, causing patient suffering.
    • pro They criticize management for poor communication, broken promises, and inadequate follow-up on concerns.
    • pro They describe the facility as smelling and dirty, with overall unsanitary and neglectful conditions.

    Review

    This New Bedford facility is best suited for families seeking aggressive, therapy-focused post-acute rehab where the emphasis is on getting residents back on their feet quickly, with a responsive therapy team and a generally welcoming environment. It can work well for those recovering from surgery, fractures, or vascular or cardiac events who value hands-on PT/OT, attentive nursing support, and a staff that listens and responds to concerns. However, for residents who require consistent, high-level long-term nursing supervision and uninterrupted, reliable care around the clock, this community may not be the best fit due to recurring reports of staffing gaps and variable care quality.

    The center earns strongest marks for its rehab program when a resident's goal is rebuilding function and confidence. Reviewers repeatedly highlight a capable PT/OT staff and a caregiving culture from the therapy team that helps patients regain mobility and return home. The facility's cleanliness, room size, and overall ambiance receive praise, with many families noting a warm, welcoming front desk and a visible commitment from administration when issues are raised. There are even a number of affirmations about improved dining experiences and a broadened activity lineup after management responses to feedback, underscoring a capacity for positive change when concerns are voiced.

    Yet substantive drawbacks recur with troubling clarity. Understaffing, especially on night shifts, is a recurring theme that translates into delays for routine care, medication administration, and timely relief of discomfort. Several families report episodes of neglect, missed call-bell responses, and even personal property losses, which shake confidence in daily operations. Acute concerns around hydration, pain management, and restroom assistance surface in multiple accounts, sometimes culminating in hospital visits or transfers. The inconsistency of caregiving quality - alternating between compassionate, professional care and moments of perceived indifference - creates a real sense of vulnerability for residents and their loved ones.

    The key pros can offset some concerns when families maintain active involvement and clear, ongoing communication with leadership. The administration's willingness to listen, address specific staff issues, and implement changes (for example, adjusting meals or adding activities) demonstrates a capacity to improve the resident experience. A strong, resident-focused social work and admissions team helps families navigate transitions with less friction, and several accounts credit the staff across nurses, CNAs, and therapists with genuine warmth and competence when the care team is stable. Still, these positives hinge on staffing reliability and proactive oversight, which are not guaranteed across all shifts.

    For families weighing alternatives, the decision comes down to risk tolerance and the need for steady, predictable care. If the priority is a consistently high level of nursing supervision, rapid pain and call-light response, and minimal gaps in essential services, other facilities with more stable staffing patterns should be considered. For residents whose loved ones can commit to frequent visits, ongoing advocacy, and meticulous care planning, Hallmark Nursing and Rehabilitation Center can be a workable option - provided the family remains vigilant and prepared to intervene quickly when problems arise. However, if there is any hesitation about relying on agency or temp staff or if past experiences with neglect, theft, or abrupt administrative turnover are a deal-breaker, an alternative should be pursued.

    Practical next steps guide the decision. Schedule visits at different times of day to observe staff interactions, meal quality, and response times; request a meeting with the director of nursing and the admissions director to review a resident's immediate care plan, daily meds schedule, and call-light protocols; ask for recent state inspection reports and any open deficiencies, plus a transparent accounting of staffing levels by shift and CNA-to-resident ratios. Probe how the facility handles medication management, incident reporting, and resident safety - particularly during night hours. Finally, insist on a trial period or clearly defined transition plan, so the family can assess whether the rhythm of care aligns with the resident's needs before making a long-term commitment.

    Features

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.

    Transportation

    • Marthas Vineyard (25 miles away) Marthas Vineyard (25 miles away)

    Description

    Hallmark Nursing and Rehabilitation Center in New Bedford, MA is a distinguished assisted living community that offers top-notch care for individuals seeking a comfortable and supportive environment. Located in the heart of New Bedford, this center provides convenient access to various amenities and services that enhance residents' quality of life.

    With four cafes nearby, residents can enjoy a variety of delicious meals and beverages just a short distance from their home. Whether they prefer a quick coffee or a leisurely meal with friends, these nearby cafes cater to different tastes and culinary preferences.

    For residents requiring regular medication management, there are 18 pharmacies within close proximity to Hallmark Nursing and Rehabilitation Center. Easy access to these pharmacies ensures that residents can easily obtain their prescriptions and other necessary medical supplies without any inconvenience.

    The community also boasts the presence of 29 physicians nearby who specialize in various fields, guaranteeing personalized medical attention tailored to each resident's specific needs. This comprehensive healthcare network allows residents to receive expert care conveniently located just a stone's throw away.

    Furthermore, the abundance of 38 restaurants around the facility ensures diverse dining options for residents looking to enjoy meals outside their assisted living community. Whether they desire hearty comfort food or international cuisine, residents have an array of choices available within a short distance.

    For those seeking spiritual solace or wishing to attend religious services, two places of worship are situated closeby. These sacred spaces provide opportunities for personal reflection and communal gatherings that cater to different faith traditions.

    Residents at Hallmark Nursing and Rehabilitation Center can also indulge in cultural experiences by visiting the nearby theater, offering entertainment options such as live performances or movies. This proximity allows residents to engage with arts and culture without having to travel far from their residence.

    Lastly, having five hospitals nearby guarantees easy accessibility to advanced medical care for any emergencies or specialized treatments that may be required by individuals residing at Hallmark Nursing and Rehabilitation Center. The availability of reliable healthcare institutions ensures peace of mind for both residents and their families.

    In summary, Hallmark Nursing and Rehabilitation Center in New Bedford, MA offers a vibrant and supportive assisted living community that is conveniently surrounded by numerous cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. With its focus on exceptional care and an enriched lifestyle, this community provides everything necessary for residents to thrive in a nurturing environment.

    Nearby Places of Interest

    This area of New Bedford, Massachusetts, offers a variety of amenities that cater to the needs and interests of seniors. With several restaurants within close proximity, including West End Grill and Not Your Average Joe's, there are plenty of dining options to choose from. Pharmacies such as Walgreens and CVS Pharmacy are conveniently located nearby for easy access to medications and healthcare supplies. In terms of medical care, there are multiple physician offices and hospitals in the area, such as AAAP Allergy Assoc and St. Luke's Hospital, ensuring residents have access to quality healthcare services. For spiritual needs, Grace Episcopal Church is located just 1.6 miles away. Additionally, cafes like Honey Dew Donuts and Starbucks provide cozy spots for socializing or enjoying a cup of coffee. The AMC Dartmouth Mall 11 theater is also close by for entertainment options. Overall, this part of New Bedford offers a mix of conveniences and leisure activities that would make it a comfortable and enjoyable place for seniors to consider living in.

    Restaurants

    • West End Grill (0.3 miles)
    • Not Your Average Joe's (0.8 miles)
    • McDonald's (1 miles)
    • McDonald's (1.4 miles)
    • Friendly Donuts (1.4 miles)
    • The Baker (1.6 miles)
    • New York Bagel Co. (1.6 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • CVS Pharmacy (0.6 miles)
    • Walgreens (1.5 miles)
    • Rite Aid (1.6 miles)
    • Rite Aid (1.6 miles)
    • Discount Drugs of Canada (1.8 miles)
    • CVS Pharmacy (2.4 miles)

    Physicians

    • AAAP Allergy Assoc (0.8 miles)
    • Dehner Larry Md (0.8 miles)
    • Allergy Associates (0.8 miles)
    • Tru-Med Walk In Nb (1.2 miles)
    • Dental Surgeons of Dartmouth (1.3 miles)
    • Metromedic Walk In Medical (1.4 miles)
    • Southcoast Brain & Spine Center (1.5 miles)

    Hospitals

    • Hfcn (1.5 miles)
    • St. Luke's Hospital (1.6 miles)
    • Southcoast Health System (1.6 miles)
    • Saint Luke's Hospital of New Bedford (1.6 miles)
    • Southcoast Business Center (3.6 miles)
    • Norton & Associates (6.4 miles)

    Places of Worship

    • Grace Episcopal Church (1.6 miles)
    • St Mary's Religious Education (3.7 miles)

    Cafes

    • Honey Dew Donuts (1.6 miles)
    • Starbucks (2.4 miles)
    • Mirasol's Cafe (2.4 miles)
    • The Nook (2.8 miles)

    Theaters

    • AMC Dartmouth Mall 11 (2 miles)

    Frequently Asked Questions

    How much does it cost to live at Hallmark Nursing and Rehabilitation Center in New Bedford, MA?
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