Hathaway Manor Extended Care in New Bedford, MA

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Hathaway Manor Extended Care in New Bedford, MA

Information last verified:

863 Hathaway Road, New Bedford, MA 02740

For more information about senior living options: (844) 490-3973

2.4 from 29 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars
0
1 stars
18

Hathaway Manor Extended Care Costs & Pricing

Hathaway Manor Extended Care offers a competitively priced option for those seeking private room accommodations, with a monthly cost of $3,536. This rate is significantly lower than the average costs in Bristol County, which stands at $6,165, and reflects a similar trend at the state level in Massachusetts, where private room expenses reach approximately $6,090. By choosing Hathaway Manor, residents not only receive quality care in a welcoming environment but also benefit from substantial savings compared to other facilities in the region, making it an appealing choice for families looking for value without compromising on care quality.

Floor plansHathaway Manor Extended CareBristol CountyMassachusetts
Private$3,536$6,165$6,090

Overall Review of Hathaway Manor Extended Care

Pros

  • pro One reviewer praised Hathaway Manor for wonderful care.
  • pro A reviewer calls the facility the best they have been involved with, noting cleanliness and attentive staff.
  • pro A visitor was impressed by smooth operations, extra amenities, and a homey, spacious environment.
  • pro Residents are described as pleased with their living conditions and in good spirits.
  • pro The staff are described as friendly and attentive, with caregivers who connect well with residents.

Cons

  • pro The facility is dated, dirty, and smells of urine and mold, with consistently poor staffing.
  • pro The quality of care is severely lacking and residents’ needs are ignored by the staff.
  • pro Medications are never on time, and nurses spend more time on the phone than on the floor.
  • pro The food is horrible and lacking nutrition, with small portions and quality issues (e.g., hair in meals).
  • pro Rooms and linens are not cleaned or changed regularly; housekeeping is negligent.
  • pro There are reports of elder abuse and neglect by staff, with some workers described as unprofessional or inattentive.
  • pro Administration is unresponsive and requests for incident reports are often denied, hindering transparency.

Review

Hathaway Manor Extended Care in New Bedford is best suited for families facing very limited post-acute options who can commit to vigilant oversight and fast escalation of problems. The facility operates as a rehab-oriented stop with some staff and administration that, on good days, can provide attentive care. For families who must make a quick placement due to recovery needs and a constrained budget, this community can appear as a possible coordinate point in the care continuum. However, this recommendation carries a heavy caveat: the care experience is highly variable, and the cost savings are often offset by serious questions about consistency, responsiveness, and overall safety. In short, it is not a fit for someone seeking a consistently high standard of daily care across the board.

Those weighing options should be explicit about alternatives when evaluating Hathaway Manor. If reliability in staffing, timely medication administration, clean and well-maintained rooms, and nutritious, varied meals are non-negotiable, other facilities in the area should be prioritized. The reviews repeatedly flag chronic understaffing, delayed responses to call bells, and a troubling pattern of neglect in basic housekeeping. Prospective families should treat Hathaway Manor as a potential overflow choice only if a comparable or better facility is unavailable and if a strong advocacy plan is in place to monitor every shift, every meal, and every medication pass.

On balance, the handful of credible positives from the community points to what could be salvaged when the facility is able to deploy a stable team. A few reviewers report periods when the environment felt clean, the nurses and aides showed genuine attentiveness, and administration was responsive to concerns. There is also mention of rehabilitation-focused spaces and activities that can support recovery when staffing is sufficient. These bright spots demonstrate that the underlying model can work, but the pattern is erratic. The gaps in daily operations, when they widen, override the positives and cast serious doubt on whether a consistently safe, respectful experience is achievable here for most residents.

The dominant concerns are substantive and well-documented in multiple accounts. Chronic understaffing translates into long waits for assistance, missed or late medication administration, and rooms that are not cleaned or refreshed promptly. Odors, old furnishings, and aging infrastructure compound the sense of neglect, while call bells often go unanswered. Families report instances of improper wound care, diaper rash and inadequate hygiene, and, in the most alarming cases, allegations of elder abuse or unsafe handling by staff. Administrative communication appears inconsistent, with reports of opaque incident reporting and intermittent cooperation with families. Taken together, these factors paint a risk profile that requires a proactive defense and a readiness to seek immediate alternatives if conditions prove unstable.

A disciplined decision process can soften the risk here, but it requires concrete, practical steps before placement and ongoing vigilance afterward. Visitors should schedule daytime and evening observations to see how staff interact with residents, how quickly call bells are answered, and whether rooms and common areas feel clean and maintained. Ask for the current menu and observe meal service to assess nutritional quality, portion sizes, and whether special diets are respected. Request to review the facility’s latest state inspections and any corrective action plans, and speak directly with caregiving staff about training and expectations. A clear line of communication with administration, documented incident reports, and a transparent, time-stamped process for resolving concerns are essential before committing to long-term placement.

Ultimately, the decision comes down to risk tolerance and the availability of superior options. For families who can tolerate ongoing advocacy and are prepared to switch providers if care quality slips, Hathaway Manor can function as a temporary, budget-conscious choice, provided one acts as a persistent steward of the resident’s daily needs. For most families prioritizing safety, dignity, and dependable care, alternatives with stronger staffing practices, cleaner environments, and consistent meal quality will outperform. The prudent course is to pursue those options first, and only assign a loved one to Hathaway Manor if every red flag is matched by a concrete plan to secure reliable oversight, rapid problem resolution, and a clear path to a better setting should conditions fail to improve.

Features

Housing

  • 142 resident community capacity 142 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Theodore F Green State (24 miles away) Theodore F Green State (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hathaway Manor Extended Care in New Bedford, MA is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available to help residents get around and stay connected with the local area.

For those who enjoy technology, there is a computer center with high-speed internet access, perfect for surfing the web or staying in touch with loved ones. The dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by the community's culinary team.

To support physical wellness, there is a fitness room equipped with exercise equipment to help residents stay active and maintain their health. For relaxation and leisure activities, Hathaway Manor has a fully furnished gaming room and a small library where residents can indulge in their hobbies or socialize with fellow residents.

The community also boasts beautiful outdoor spaces such as gardens, providing opportunities for residents to spend time outdoors in nature. Housekeeping services ensure that the living environment is clean and comfortable for all residents. Move-in coordination assistance is provided to make transitioning into the community as seamless as possible.

Hathaway Manor offers private bathrooms in each unit, providing convenience and privacy for all residents. Telephone service is available for easy communication.

The community takes pride in its comprehensive care services which include 24-hour call system and supervision to ensure residents' safety and security at all times. Trained staff are available to provide assistance with activities of daily living such as bathing and dressing. Assistance with transfers is also provided for those who may require mobility aid.

Residents with specific dietary needs will find specialized meal options including diabetes diets and special dietary restrictions catered by the dedicated culinary team. Medication management services are offered to help ensure that medication routines are followed correctly.

Mental wellness programs are implemented at Hathaway Manor to promote emotional well-being and provide support for residents. Transportation arrangements are available for non-medical needs as well as doctor's appointments.

Residents can engage in a variety of activities offered at the community, including fitness programs, planned day trips, and resident-run activities. The concierge services make it easy to access information and assistance when needed. Additionally, there are numerous cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals located nearby for added convenience.

Overall, Hathaway Manor Extended Care provides a comfortable and supportive environment where residents can enjoy an active and enriching lifestyle while receiving personalized care services tailored to their individual needs.

Nearby Places of Interest

Restaurants

  • Not Your Average Joe's (1 miles)
  • McDonald's (1 miles)
  • West End Grill (1 miles)
  • New York Bagel Co. (1.2 miles)
  • McDonald's (1.2 miles)
  • Taco Bell (1.5 miles)
  • Olive Garden (1.6 miles)

Physicians

  • AAAP Allergy Assoc (1 miles)
  • Dehner Larry Md (1 miles)
  • Allergy Associates (1 miles)
  • Dartmouth Medical Center (1.2 miles)
  • NE Ent (1.3 miles)
  • Southcoast Breast Health Center (1.4 miles)
  • Southcoast Surgery Center (1.4 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • Rite Aid (2.1 miles)
  • Discount Drugs of Canada (2.1 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.2 miles)
  • Rite Aid (2.4 miles)

Theaters

  • AMC Dartmouth Mall 11 (1.4 miles)

Cafes

  • Starbucks (1.8 miles)
  • Mirasol's Cafe (1.9 miles)
  • Honey Dew Donuts (2.2 miles)
  • The Nook (3.5 miles)

Hospitals

  • Hfcn (2.2 miles)
  • St. Luke's Hospital (2.3 miles)
  • Southcoast Health System (2.3 miles)
  • Saint Luke's Hospital of New Bedford (2.3 miles)
  • Southcoast Business Center (4.3 miles)
  • Norton & Associates (6.1 miles)

Places of Worship

  • Grace Episcopal Church (2.3 miles)
  • St Mary's Religious Education (4.3 miles)

Frequently Asked Questions

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