The Cottages at Dartmouth Village

Pros

• The staff at The Cottages at Dartmouth Village treats residents like family and is always available and helpful.
• Residents have shown improvement in their memory due to the top-notch memory care program.
• The community provides a warm and home-like environment, making it feel like a true home away from home.
• The activities offered keep residents engaged and happy, contributing to a positive atmosphere.
• Families appreciate the constant communication and dedication of the management staff, especially during challenging times like the COVID-19 pandemic.
• Many families highlight the warmth, friendliness, and genuine care exhibited by the staff towards their loved ones.
• Residents are often seen cheerfully interacting with one another, creating a sense of community within the facility.

Cons

• The facility is understaffed, leading to residents falling and injuring themselves due to lack of supervision.
• The owners prioritize profit over genuine care for the residents, making it feel like just a business.
• A loved one was transferred out of the facility without family knowledge or permission after only 24 hours.
• The management does not seem to care about the well-being of the residents, focusing instead on financial gain.
• Some families experienced poor communication and a lack of resources regarding managing challenging behaviors in loved ones with dementia.

Review

The Cottages at Dartmouth Village has become a focal point of discussion among families seeking assisted living and memory care options for their loved ones. Many reviews highlight the compassionate and attentive nature of the staff, celebrating the nurturing atmosphere that they create for residents. Several families express deep gratitude for how their loved ones are treated like family, noting the genuine care provided by staff members who go above and beyond in their roles. The environment is described as warm and home-like, with vibrant common areas where residents can engage with one another, participate in activities, or simply relax.

Residents diagnosed with dementia benefit from specialized memory care programs that many reviewers praise. For instance, one family noted remarkable improvements in their father's memory since moving into the facility, attributing this success to engaging activities designed to enhance cognitive function. This sentiment is echoed by other families who describe the structured environment as conducive to building relationships among residents, fostering a sense of community through shared meals and organized social events.

However, not all feedback has been positive; several reviews express concern about understaffing issues that have led to serious incidents within the facility. Some families reported witnessing multiple falls that resulted in injuries due to inadequate supervision. They shared feelings of frustration over management's seeming indifference toward these critical safety issues, positing that financial motives overshadow genuine concern for resident well-being. Such contrasting experiences have left some families feeling wary of entrusting their loved ones' care to The Cottages.

Despite these criticisms, there are numerous accounts praising the cleanliness and maintenance of both living spaces and grounds at The Cottages. Families consistently remark on how beautiful and inviting the surroundings are—the meticulously manicured gardens and cozy interiors contribute significantly to a soothing atmosphere for both residents and their visitors alike. This attention to detail helps create an environment that many find comforting during challenging times such as those experienced during the COVID-19 pandemic.

Many reviews emphasize effective communication between staff members and family members alike. Residents’ families frequently commend Sean, the general manager, for his transparency during difficult days marked by pandemic protocols while appreciating his commitment to keeping families informed about safety measures in place at The Cottages. Positive remarks extend towards nursing staff who diligently ensure medication administration is handled smoothly while maintaining ongoing communication concerning individual resident needs.

In conclusion, The Cottages at Dartmouth Village presents a complex picture characterized by heartfelt testimonies from satisfied families alongside serious concerns about staffing challenges affecting resident safety. While many individuals celebrate this facility as a ‘home away from home,’ dedicated to enhancing quality of life through compassionate care and meaningful engagement activities—others warn potential clients about significant lapses in oversight that could affect vulnerable residents negatively. Ultimately, prospective families must weigh these varied experiences against one another when considering whether this community meets their needs or those of their loved ones.

This part of Dartmouth, Massachusetts, offers convenient access to a variety of healthcare services, including physicians specializing in brain and spine care, dental surgeons, pediatricians, and allergy specialists. There are several pharmacies nearby for easy medication management. In terms of dining options, there is a mix of casual eateries like McDonald's and upscale restaurants such as Not Your Average Joe's. The area also boasts proximity to hospitals like St. Luke's Hospital and the Southcoast Health System. For spiritual fulfillment, residents can attend Grace Episcopal Church or St Mary's Religious Education. Entertainment options include the AMC Dartmouth Mall 11 theater and cafes like Starbucks and Mirasol's Cafe for socializing with friends. Overall, this neighborhood provides a blend of medical resources, dining choices, healthcare facilities, places of worship, and recreational opportunities for seniors looking to settle in the area.

Physicians

• Southcoast Brain & Spine Center (0.4 miles)
• Dental Surgeons of Dartmouth (0.5 miles)
• Cove Pediatrics (0.9 miles)
• Pediatric Associates of New Bedford (1.2 miles)
• AAAP Allergy Assoc (1.2 miles)
• Dehner Larry Md (1.2 miles)
• Allergy Associates (1.2 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.5 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.2 miles)
• Walgreens (2.8 miles)

Restaurants

• McDonald's (1.2 miles)
• Not Your Average Joe's (1.2 miles)
• Fay's Restaurant (1.3 miles)
• West End Grill (1.6 miles)
• New York Bagel Co. (1.8 miles)
• McDonald's (1.9 miles)
• The Baker (2 miles)

Hospitals

• Hfcn (1.2 miles)
• St. Luke's Hospital (1.2 miles)
• Southcoast Health System (1.2 miles)
• Saint Luke's Hospital of New Bedford (1.3 miles)
• Southcoast Business Center (4.4 miles)

Places of Worship

• Grace Episcopal Church (1.9 miles)
• St Mary's Religious Education (2.1 miles)

Theaters

• AMC Dartmouth Mall 11 (2.3 miles)

Cafes

• Starbucks (2.4 miles)
• Mirasol's Cafe (2.5 miles)
• Honey Dew Donuts (3.1 miles)
• The Nook (3.3 miles)