Altenheim in Indianapolis, IN

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  • Interior

    An elegant restaurant dining room with neatly arranged tables and chairs on a wooden floor.
  • Outdoors

    A serene park scene with a pathway beside a pond, surrounded by lush greenery and trees.
  • Decor

    A cozy living room with stylish decor, featuring a sofa, coffee table, and abstract artwork.
  • Building

    Aerial view of a school campus with a circular driveway and surrounding green landscape.
  • Architecture

    A suburban brick house with a well-maintained lawn and driveway.
  • Bedroom

    A spacious bedroom with a sofa, bed, lamp, and artwork.
  • Trees

    A peaceful park scene with a bench along a shaded pathway surrounded by greenery.
  • Windows

    A spacious lobby area with a table and chairs, illuminated by natural light streaming through large windows.
  • Landscaping

    A serene landscape featuring a pond with a fountain, surrounded by lush green grass and trees under a clear blue sky.
  • Outdoor

    A serene outdoor patio area with tables and chairs, shaded by trees on a sunny day.
  • Patio

    An outdoor patio area with tables, chairs, and plants against a brick building backdrop under a blue sky.
  • Natural Light

    A cozy lounge area with leather furniture and large windows letting in natural light.
  • Nature

    A serene pond with a central fountain, surrounded by lush green trees and under a clear blue sky.
  • Hardwood Floor

    A well-lit hair salon interior with chairs and mirrors.

Altenheim in Indianapolis, IN

3525 E Hanna Ave, Indianapolis, IN 46237

For more information about senior living options: (844) 490-3973

3.9 from 140 reviews
5 stars
89
4 stars
11
3 stars
5
2 stars
3
1 stars
32

Assisted Living Independent Living Memory Care

Altenheim Costs & Pricing

Altenheim presents a competitive pricing structure for its residents, particularly when compared to both Marion County and the broader state of Indiana. For a studio apartment, Altenheim's monthly cost is $2,155, significantly lower than the county average of $2,869 and the state average of $3,258. Similarly, in the case of one-bedroom units, Altenheim offers a price of $2,910, which remains in close proximity to Marion County's rate of $2,917 but falls well below Indiana's average of $3,300. This favorable pricing positions Altenheim as an attractive option for those seeking quality accommodations without the burden of inflated costs often seen elsewhere in the region.

Floor plansAltenheimMarion CountyIndiana
Studio$2,155$2,869$3,258
1 Bedroom$2,910$2,917$3,300

Overall Review of Altenheim

Pros

  • pro Bobbi Amick provides excellent, proactive care and keeps family members informed.
  • pro Rochelle Little CNA is praised for taking amazing care of residents and going above and beyond.
  • pro Ashley on the A&B wing goes beyond for residents.
  • pro Kayla and Kirby have done a great job making the stay very comfortable.
  • pro The staff were professional, friendly and helpful.
  • pro The environment is pleasant and kept very clean.
  • pro Margaret in the Business Office is amazing, caring, and helpful to families.
  • pro The nursing staff and CNAs are amazing, with Rochelle Little and Logan the therapist highlighted for exceptional care.
  • pro The Altenheim is a wonderful, family-oriented place with committed staff and quality care.

Cons

  • pro They neglected residents, leaving them waiting for help for hours and ignoring call lights.
  • pro The facility had bedbugs in the rehab area, along with mice and ants.
  • pro The environment was dirty and poorly cleaned, with housekeeping often only once a week.
  • pro Staff were described as rude and unprofessional, sometimes failing to assist or respond.
  • pro Residents suffered from missed showers, delayed medications, and inadequate rehabilitation.
  • pro Meals arrived cold and often without utensils, forcing residents to eat with their fingers.
  • pro Families were not consistently informed about changes in care, test results, or discharge plans.
  • pro There were reports of neglect severe enough to cause bed sores and infections, with some reviews calling for shutdown or accountability.

Review

Altenheim in Indianapolis is best suited for families seeking a family-owned, hands-on skilled nursing environment with robust rehab and dialysis capabilities, coupled with a strong social calendar and accessible administration. The community tends to work well for short-term rehab and memory-care-adjacent needs, where families want close ties to caregivers who can coordinate with providers and stay engaged in care plans. Those who prize warmth, personal relationships, and a cohesive team approach will find many positives here. However, those whose top priorities are immaculate cleanliness, perfectly consistent staffing on every shift, and flawless, immediate response to every call light should seriously consider alternatives.

The strongest, most consistent positives center on the dedicated frontline staff and the breadth of services. Reviewers repeatedly highlight caring CNAs and nurses, accessible administrators, and a therapy team that can drive meaningful progress in rehab. The campus offers an in-house rehab continuum, a memory-care unit, and a dialysis-capable environment that many families appreciate for convenience and continuity of care. Residents often commend individual caregivers by name, with nurses and CNAs cited for attentive, compassionate treatment, and activity staff for keeping residents engaged. The atmosphere is frequently described as warm, with outdoor spaces and routine outings contributing to meaningful quality-of-life improvements when staff are present and proactive.

Yet the facility is not without serious and recurring concerns that cannot be ignored. A substantial volume of reviews alleges neglect, persistent call-light delays, and inconsistent responsiveness, sometimes resulting in residents waiting hours for help or missing essential care. Cleanliness and pests surface repeatedly - bedbugs, mice, ants, and sporadic housekeeping gaps color many accounts. Food service and dining experiences also receive mixed feedback, with some residents reporting cold meals or insufficient dining staff support, and a number of families describing lapses in medication administration or timely medical follow-up. These issues are not marginal; they appear to influence safety perceptions and, in several cases, lead families to pursue alternate placements or hospitalizations.

The key pro advantages - strong rehab, dialysis capability, responsive therapy teams, and a family-centric culture - offset some risks when staffing is stable, communication is clear, and oversight is consistent. In draws where staff engagement remains high, families report tangible gains in function, mood, and social connection, and even long-term residents express gratitude for reliable caregivers and coordinated care. The existence of a proactive administrator presence, especially women and men repeatedly named for effective leadership and problem-solving, can tilt outcomes in favor of families who stay closely involved and insist on regular updates and care-plan reviews.

Nevertheless, the weight of negative experiences cannot be dismissed. Stories of patients being left unattended for extended periods, rooms not cleaned promptly, and medications or supplies neglected or mismanaged create a credible risk profile for long-term residents. Families should weigh the likelihood of encountering these issues against the clear accounts of exceptional nurses, therapists, and activity staff. Prospective residents who can participate actively in care planning, insist on transparent communication, and tour during weekend and evening shifts will gain a more accurate read on day-to-day realities.

For families considering Altenheim, a prudent approach is essential. Visit the rehab and memory-care wings, talk to multiple shifts of staff, request to meet the Director of Nursing, and demand concrete details about staffing ratios, cleaning schedules, and medication administration processes. If prompt call-light response, stringent infection control, and consistently spotless rooms are non-negotiable, exploring other Indianapolis facilities with stronger track records in those areas is advisable. Conversely, if a loved one benefits from in-house dialysis, a broad rehab program, and a family-owned atmosphere with attentive caregivers who collaborate with clinicians, Altenheim can still be a strong fit - provided vigilant advocacy remains a constant partner in care.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (10 miles away) Indianapolis International (10 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.

Description

Located in Indianapolis, IN, our assisted living community offers a range of care services and amenities to ensure that residents have a comfortable and fulfilling lifestyle. We are proud to provide both Independent Living and Memory Care options for seniors looking for various levels of assistance.

Our community boasts an array of amenities designed to enhance the quality of life for our residents. From activities on-site to keep them engaged and entertained, to air-conditioning throughout the premises ensuring their comfort, we aim to create a welcoming and nurturing environment. Our indoor common areas provide space for socializing and relaxation, while our outdoor common areas offer beautiful landscaped spaces for leisurely walks or sitting in the sunshine.

We understand the importance of maintaining independence, which is why each apartment includes a kitchenette for those who prefer to cook their own meals. Other amenities such as Wi-Fi/high-speed internet keep our residents connected with loved ones and the outside world.

Care services are an essential aspect of our assisted living community. Our dedicated staff is trained in various areas including diabetic care, high acuity care, medication management, and incontinence care – ensuring that each resident receives personalized attention based on their specific needs.

Dining is an important part of any senior's day. Our community provides delicious meals served restaurant-style so that residents can enjoy nutritious food in an inviting atmosphere.

We also recognize the significance of religious and spiritual well-being. Devotional services are available both on-site and off-site, catering to different faiths. Additionally, we offer Catholic and Protestant services along with visits from chaplains or priests.

In terms of location, our community is conveniently situated near two cafes and numerous restaurants – providing plenty of dining options for family outings or leisurely lunches with friends. For those who enjoy spending time outdoors, there are parks located nearby where they can take pleasant strolls or simply relax amidst nature's beauty.

Furthermore, having pharmacies and physicians in close proximity ensures easy access to healthcare services, as does having a hospital nearby. And with places of worship just a short distance away, residents can attend religious services at their convenience.

At our assisted living community in Indianapolis, IN, we strive to provide a compassionate and vibrant environment where seniors can thrive and enjoy each day to the fullest.

Videos

Nearby Places of Interest

This part of Indianapolis, Indiana, offers a convenient location with a variety of services and amenities nearby. There are multiple cafes and restaurants within a few miles, providing plenty of options for dining out or grabbing a coffee. Additionally, there are several pharmacies and physicians' offices in the area for easy access to healthcare services. For those who enjoy outdoor activities, there are parks within a short drive, as well as a local airport for travel convenience. The proximity to hospitals and medical facilities is also reassuring for seniors looking for quality healthcare options. With places of worship and theaters nearby, there is plenty to explore and enjoy in this vibrant community.

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (5 miles)
  • Starbucks (6.2 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.8 miles)

Physicians

  • Dr Richard Stanley, DPM (2.2 miles)
  • Oak Street Health (2.5 miles)
  • Indiana Kidney Specialists (2.8 miles)
  • Windrose Health Network (2.9 miles)
  • Franciscan Surgery Center (4.2 miles)
  • My Ortho Team (4.4 miles)
  • Johnstone Family Practice (4.7 miles)

Places of Worship

  • Living Word Bible Church (2.2 miles)
  • Suburban Baptist Church (5.3 miles)

Restaurants

  • McDonald's (2.6 miles)
  • Cracker Barrel (2.9 miles)
  • Chick-Fil-A (3.2 miles)
  • Ben's Soft Pretzels (3.4 miles)
  • Anthony's Dugout (4.1 miles)
  • The Tailgate (4.1 miles)
  • McDonald's (4.2 miles)

Hospitals

  • St Francis Hospital Breast Center (3.2 miles)
  • Community Hospital South (5.1 miles)
  • OrthoIndy South (5.7 miles)
  • Indiana University Hospital (6 miles)
  • Eskenazi Hospital (6.2 miles)
  • Newborn Follow-Up Program, Riley Hospital for Children at IU Health (6.3 miles)
  • Simon Family Tower (6.3 miles)

Parks

  • Meridian Woods Park & Neighborhood (4.5 miles)
  • White River State Park (5.4 miles)
  • Military Park (5.5 miles)

Transportation

  • Greenwood Municipal Airport (5.2 miles)

Theaters

  • Living Room Theaters (5.4 miles)

Frequently Asked Questions

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Related Resources

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

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    The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.