Altenheim

Pros

• The staff at Altenheim are described as friendly, engaging, and attentive to the residents' needs, creating a warm and welcoming environment for all.
• Residents enjoy a variety of activities, such as bingo, music, card games, and walking clubs, which help foster socialization and community.
• Families appreciate the clear communication from staff regarding their loved ones' care and the smooth move-in process.
• The facility is praised for its beautiful grounds and overall cleanliness, contributing to a pleasant living atmosphere.
• Many reviews highlight the compassionate and patient care provided by the nursing and support staff.
• Altenheim is recognized for its affordability compared to other facilities while still offering quality care services.
• Employees express pride in their work and emphasize the importance of resident well-being as a top priority.

Cons

• The staff smiles to residents' faces but talks about them behind their backs and can be mean at times.
• Housekeeping services are poor, with rooms only cleaned once a week and carpets left uncleaned.
• Communication from staff is inconsistent, varying greatly depending on who is working.
• The food served to residents is often bland and can arrive cold; snacks are not provided throughout the day.
• A resident experienced serious medical issues due to inadequate care, prompting a hospital visit and potential surgery.
• The facility lacks attention to specific dietary needs, such as low-salt diets for residents.
• Some family members feel that the focus appears more on money than on patient care and well-being.
• There are complaints about slow meal delivery in the dining room.
• The overall experience is mixed, with some residents feeling that the facility's quality does not meet expectations.

Review

The Altenheim Memory Care Unit has received a mixed bag of reviews from residents, families, and staff, reflecting both commendable aspects and areas needing improvement. The facility has garnered appreciation for its welcoming environment and well-structured care services. Many individuals express their satisfaction with the living arrangements, noting that they live in comfortable one-bedroom apartments. Residents benefit from three daily meals that are designed to meet nutritional needs, as well as medication management provided by nursing staff. For families grappling with the complexities of Alzheimer’s care, the relief of not having to manage medication schedules is particularly noted as a significant advantage.

In terms of community atmosphere and activities available for residents, Altenheim fares well. Numerous reviewers highlight the friendly engagement among staff members and the various social interactions that occur between residents. Activities such as bingo, music events, walking clubs, and card games have been emphasized by many families as crucial for promoting socialization among residents who may feel isolated or lonely after transitioning from independent living due to health concerns exacerbated during the COVID-19 pandemic.

However, several critical concerns were expressed regarding certain operational lapses within the facility. For instance, some families reported inadequate housekeeping services—cleaning was limited to once a week without attention to carpets or common areas. Communication deficiencies were also noted; while weekend staff received praise for their attentiveness and warmth towards residents, weekday interactions varied significantly depending on who was present at any given time. This inconsistency raised concerns among family members about transparency concerning their loved ones’ care.

Food quality appeared to be another sore point in resident experiences at Altenheim. While some acknowledged that meals met basic nutrition standards, numerous comments highlighted blandness in flavor and issues related to meal temperature upon serving. Reports indicated there were limited options for snacks outside regular meal times and some residents frequently felt hungry due to extended periods between dinner service (often concluded early) until breakfast service began again in the morning.

Despite these criticisms surrounding food service and communication hiccups related to housekeeping practices, several reviews showcased a thriving workplace culture at Altenheim among employees. Staff members expressed high levels of job satisfaction rooted in genuine relationships formed with residents over time. They appreciated a management team focused on delivering quality care while maintaining an empowering work environment characterized by teamwork and support—a sentiment echoed across multiple employee testimonies celebrating their commitment to helping others.

Residents also shared poignant accounts showcasing transformational experiences facilitated through communal living at Altenheim—the positive shift from loneliness experienced during earlier isolation periods was particularly heartwarming to read about. Many found fulfillment in forming friendships not just with fellow residents but also with caring staff dedicated to improving everyday life for those under their watchful eye.

In summary, while Altenheim exhibits strengths including compassionate caregiving dedicated staff engagement alongside valuable community-building activities crafted for social interaction; it simultaneously faces challenges that need addressing—particularly around food quality consistency along with communication gaps within its operational framework.Taking into consideration both positive experiences shared by many alongside constructive criticism received can serve as pivotal feedback guiding potential improvements that would elevate resident experience even further moving forward.

This part of Indianapolis, Indiana, offers a convenient location with a variety of services and amenities nearby. There are multiple cafes and restaurants within a few miles, providing plenty of options for dining out or grabbing a coffee. Additionally, there are several pharmacies and physicians' offices in the area for easy access to healthcare services. For those who enjoy outdoor activities, there are parks within a short drive, as well as a local airport for travel convenience. The proximity to hospitals and medical facilities is also reassuring for seniors looking for quality healthcare options. With places of worship and theaters nearby, there is plenty to explore and enjoy in this vibrant community.

Cafes

• Starbucks (1.4 miles)
• Starbucks (5 miles)
• Starbucks (6.2 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)

Physicians

• Dr Richard Stanley, DPM (2.2 miles)
• Oak Street Health (2.5 miles)
• Indiana Kidney Specialists (2.8 miles)
• Windrose Health Network (2.9 miles)
• Franciscan Surgery Center (4.2 miles)
• My Ortho Team (4.4 miles)
• Johnstone Family Practice (4.7 miles)

Places of Worship

• Living Word Bible Church (2.2 miles)
• Suburban Baptist Church (5.3 miles)

Restaurants

• McDonald's (2.6 miles)
• Cracker Barrel (2.9 miles)
• Chick-Fil-A (3.2 miles)
• Ben's Soft Pretzels (3.4 miles)
• Anthony's Dugout (4.1 miles)
• The Tailgate (4.1 miles)
• McDonald's (4.2 miles)

Hospitals

• St Francis Hospital Breast Center (3.2 miles)
• Community Hospital South (5.1 miles)
• OrthoIndy South (5.7 miles)
• Indiana University Hospital (6 miles)
• Eskenazi Hospital (6.2 miles)
• Newborn Follow-Up Program, Riley Hospital for Children at IU Health (6.3 miles)
• Simon Family Tower (6.3 miles)

Parks

• Meridian Woods Park & Neighborhood (4.5 miles)
• White River State Park (5.4 miles)
• Military Park (5.5 miles)

Transportation

• Greenwood Municipal Airport (5.2 miles)

Theaters

• Living Room Theaters (5.4 miles)