Waters Of Indianapolis

Save
Waters Of Indianapolis

Waters Of Indianapolis

3895 South Keystone Avenue, Indianapolis, IN 46227

For more information about senior living options: (844) 490-3973

4.2 from 54 reviews
5 stars
41
4 stars
1
3 stars
3
2 stars
0
1 stars
9

Skilled Nursing Facility

Overall Review of Waters Of Indianapolis

Pros

  • pro The Waters of Indianapolis has the greatest therapy department.
  • pro The staff go above and beyond for the residents.
  • pro The administrator goes above and beyond.
  • pro The HR Director is the absolute best.
  • pro The activities director always goes above and beyond.
  • pro The kitchen has amazing cooks and friendly staff.
  • pro The Waters of Indianapolis is a wonderful place for residents and a great place to work.
  • pro The facility looks and smells good.

Cons

  • pro The place smells clean, but patient rooms aren't cleaned well enough.
  • pro Patients complain about the low quality food.
  • pro Staff isn't very attentive to patients' needs.
  • pro Patients shouldn't have to sit in dirty diapers or feel the urge to urinate on themselves, because the staff won't do their jobs.
  • pro They are a bunch of low-life crooks that bully every dollar from family members and should be careful.
  • pro Worst Administration; the building is in bad shape and help from contractors is hard to obtain.
  • pro The food is served cold and many days are mystery meals; do better.

Review

The collection of experiences at The Waters of Indianapolis presents a wide spectrum, but a common thread runs through many accounts: when care is coordinated well and the team works with genuine dedication, families feel reassured as patients transition from rehabilitation and skilled services back into the community. Several reviewers praise the overall process - from the admission phase through care planning and ongoing therapy - describing a cohesive team that demonstrates work ethic, professionalism, and a genuine commitment to helping residents and their families. One account notes a transition experience that was "great," underscoring how important the alignment of admissions, planning, and therapy is to families navigating recovery.

Across multiple posts, family members express appreciation for the people who show up every day. A brother's year-long stay is given as a strong example: "everyone is so nice and caring there." The sentiment recurs in praise for staff across roles, including nurses, therapists, and reception, with many comments about staff going above and beyond, showing compassion, and maintaining open lines of communication. Several reviews highlight that administrators and leadership - such as the administrator and the HR Director - are seen as dedicated and responsive, contributing to a sense of stability and trust within the facility. The care team's ability to keep families informed is repeatedly cited as a major source of comfort and confidence for loved ones.

Other reviews celebrate the facility's environment and daily operations. The building is described as clean and welcoming, with reviewers noting pleasant smells and a generally positive atmosphere. The therapy department earns particular praise for its effectiveness, and a few references call out the dietary department - especially the new dietary manager - as going "above and beyond" for residents. The activity program also receives enthusiastic support, with remarks about the activity director routinely going the extra mile. In aggregate, these comments convey an image of a place where residents feel supported, safe, and engaged, and where families feel their loved ones are in capable hands.

However, not all feedback aligns with these positive narratives. A number of reviews express significant concerns about cleanliness and day-to-day care. Some patients' rooms are described as not being cleaned adequately, and there are disturbing reports about uncomfortable conditions, such as residents sitting in soiled diapers or experiencing delays in attending to basic needs. Criticism of reception and nursing attentiveness also appears, with some reviewers alleging that staff are not responsive enough to patient needs. These accounts emphasize gaps in staffing, attention, and routine care that understandably weigh heavily on families who rely on the facility for consistent, respectful treatment.

Financial and administrative tensions also surface in several accounts. A recurring thread involves questions around billing, private-pay arrangements, and itemized charges. One family recounts a troubling experience with a check processed in a resident's name and expresses worry about billing practices and transparency. Other posts allege broader cynicism about billing practices, including concerns that routine financial matters are mishandled or coercive. A subset of reviewers even raises the possibility of fraud or manipulation, urging readers to be vigilant and to verify charges, accounts, and paperwork independently.

Complicating the picture further are accusations that some reviews may be inauthentic or influenced by affiliations with the facility. A number of commenters claim that many favorable reviews are "coerced" or written by employees or associates, while others caution that negative or critical voices may reflect the opposite reality. These claims color the overall impression, prompting readers to approach the feedback with a careful, discerning eye and to visit and assess the facility personally rather than relying solely on online commentary.

Amid the contrasts, there are statements about improvements and ongoing concern alike following management changes. A reviewer who notes a shift in management suggests that leadership should tune their communications with families and visitors, and emphasizes the importance of proactive follow-up inspections and independent observation. Another post expresses hope that the business administrator will learn to engage more effectively with families and on-site clients. Taken together, these comments reflect a belief that accountability, transparency, and proactive engagement can alter the tone of experiences at the facility.

In sum, the experiences at The Waters of Indianapolis are varied and deeply personal. Many residents and their families praise the facility for its compassionate staff, robust therapy services, and a generally welcoming environment that supports transitions back to community living. Others raise substantive concerns about cleanliness, attentiveness, meal quality, and potentially troubling administrative practices. The consensus for any prospective resident or family is to engage directly with the community: visit, observe, ask detailed questions, and seek out multiple perspectives. The facility appears to offer strong, positive experiences for many, but it also presents challenges that require careful, individualized consideration.

Features

Housing

  • 81 resident community capacity 81 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (9 miles away) Indianapolis International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Waters Of Indianapolis in Indianapolis, IN is a premier assisted living community offering a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. Situated in a convenient location, there are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby.

The community boasts luxurious amenities such as a beauty salon for residents to enjoy spa-like treatments and pampering sessions. The cable or satellite TV service allows residents to stay entertained with their favorite shows and movies. Transportation is made easy with the community operated transportation service available for outings and appointments.

For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access. Residents can stay physically active in the fitness room or engage in friendly competition in the gaming room. Outdoorsy individuals will appreciate the garden and outdoor space where they can relax amidst nature's beauty.

The well-appointed dining room offers restaurant-style dining featuring delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure that each resident's needs are met.

Residents have access to housekeeping services to keep their private living spaces tidy. Each unit is fully furnished with the utmost comfort in mind and equipped with private bathrooms. A small library provides an opportunity for residents to indulge in reading.

Healthcare needs are well taken care of with 24-hour supervision and assistance available for activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. Diabetes diet plans are also provided for those with specific dietary requirements.

To promote an active lifestyle, Waters Of Indianapolis offers concierge services and organized fitness programs. Planned day trips provide opportunities for socialization and exploration of nearby attractions. Resident-run activities encourage involvement within the community while scheduled daily activities ensure there is never a dull moment.

Overall, Waters Of Indianapolis combines exceptional amenities, caring staff, and comprehensive care services to create an assisted living community that promotes independence, comfort, and a vibrant lifestyle for its residents.

Nearby Places of Interest

Physicians

  • Oak Street Health (1.8 miles)
  • Indiana Kidney Specialists (2.4 miles)
  • Windrose Health Network (2.4 miles)
  • Dr Richard Stanley, DPM (2.8 miles)
  • Franciscan Surgery Center (4.7 miles)
  • My Ortho Team (4.8 miles)
  • Johnstone Family Practice (4.8 miles)

Pharmacies

  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.2 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (5.4 miles)
  • Starbucks (5.6 miles)

Restaurants

  • McDonald's (2.2 miles)
  • Cracker Barrel (3.3 miles)
  • Anthony's Dugout (3.6 miles)
  • Chick-Fil-A (3.7 miles)
  • Tappers Arcade Bar (3.8 miles)
  • McDonald's (3.8 miles)
  • Ben's Soft Pretzels (3.9 miles)

Places of Worship

  • Living Word Bible Church (2.6 miles)
  • Suburban Baptist Church (5.3 miles)

Hospitals

  • St Francis Hospital Breast Center (4 miles)
  • Community Hospital South (5.1 miles)
  • Indiana University Hospital (5.5 miles)
  • Eskenazi Hospital (5.6 miles)
  • Newborn Follow-Up Program, Riley Hospital for Children at IU Health (5.7 miles)
  • Simon Family Tower (5.7 miles)
  • Sidney & Lois Eskenazi Hospital (5.8 miles)

Parks

  • Meridian Woods Park & Neighborhood (4.1 miles)
  • White River State Park (4.8 miles)
  • Military Park (4.9 miles)
  • Westside Park (6.7 miles)

Theaters

  • Living Room Theaters (5 miles)

Transportation

  • Greenwood Municipal Airport (5.5 miles)

Frequently Asked Questions

Where is Waters Of Indianapolis?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • home care aideHome Health Care Aides: Understanding Their Role and Supporting Your Family

    Home health care aides provide vital medical and non-medical support to individuals at home, assisting with daily living activities and promoting emotional well-being, while the demand for these services increases due to an aging population. Families benefit from in-home care's flexibility and cost-effectiveness but face challenges like scheduling consistency and caregiver turnover.

  • uti in elderlyUrinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention

    Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.

  • 602 formCalifornia's Form 602A: An In-Depth Examination of Senior Care Assessment

    California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.