Churchman Woods

Pros

• The staff and most residents are described as friendly and helpful.
• The property offers amenities such as an elevator, laundry, exercise room, sunroom/puzzle area with cable TV, a large community room, a library, cable TV, and a spacious outdoor back patio.
• The apartments are large, well maintained, and secure, with doors secured and nightly security checks.
• The neighborhood is excellent, the location is great, and the price is competitive.
• The complex is regarded as the nicest on the south side.
• The environment is welcoming, and the office staff are accommodating with residents.
• The staff is outstanding and the property is beautiful, with residents expressing love for the place and the community.
• Mail is delivered inside the building and residents are noted as very nice; gas heat included is a benefit.

Cons

• The property is full of bugs and mice.
• Nobody answers the phone or returns calls, making contact impossible.
• It is not a secure place; keys seem to work for non-residents and anyone can enter.
• Residents' documents get signed without the residents being present.
• There is no staff at the office and attempts to view or enroll go unanswered.
• The manager is unavailable (lives far away) and does not respond to inquiries, with hours described as bankers hours.
• The reviewer warns others to stay away from the place.
• The establishment is described as hideous.

Review

The experiences shared about this retirement-style apartment community run a broad gamut, mixing affection for the place with frustration about practical realities. At its best, the property is celebrated as a welcoming, well-equipped, and well-maintained environment that feels almost like a small, self-contained town for older residents. Several reviewers highlight a secure building with an elevator, convenient in-building services, and a robust set of amenities that make daily life easy and enjoyable. They point to large apartments with generous storage, a dirt-cheap but functional setup for heating, and practical touches like mail delivery inside the building, a sizable community room, a big library, and a kitchen that invites social gatherings. There are frequent mentions of a well-used outdoor back patio and spacious common areas that give residents a place to socialize, relax, or host small gatherings. The combination of these features, along with on-site conveniences, helps explain why some people consider this a top choice in the area.

Amid the amenities, there is a strong and recurring sense of community. Several reviews emphasize the friendliness and helpfulness of staff, describing them as accommodating and caring - especially when it comes to residents who need a little extra attention. There are stories about relatives and grandparents being placed here with relief and gratitude, and about friendly neighbors who make the place feel like home. One reviewer calls the staff "outstanding," another notes that an office team was especially helpful to residents, and a third mentions how a grandmother's move was a blessing and went smoothly. The sentiment that the staff and the environment can lift a day or a week is a running thread, and it helps counterbalance the more routine criticisms with a sense that this is a place where people feel seen and supported.

Other reviewers amplify the positive trajectory by pointing to improvements and ongoing upgrades that have made the property more attractive over time. Expressions like "great improvements" and "secure building" suggest that the owners and managers have invested in updating facilities such as the laundry areas, the exercise room, the elevator, and even the trash system. Pair these updates with a sense of reasonable rent and a neighborhood you would be proud to call home, and the overall impression becomes that the property is continually evolving in ways that benefit current and prospective residents. The combination of secure access, indoor conveniences, and a strong sense of community life contributes to an impression of stability and reliability in the eyes of many long-term residents.

Yet, beneath the positive notes, there are persistent, critical signals that cannot be ignored. A number of reviewers report that phone calls go unanswered and that getting information or access to the office can feel like an exercise in patience or futility. Some express frustration about not being able to see units or obtain timely responses to inquiries about moving in, which is especially troubling to those trying to plan a spring relocation or to coordinate with family members. Security concerns also appear in some reviews, with complaints that non-residents may have keys or access and that important documents can be signed without the resident being present, raising worries about control and privacy. The most pointed charges arrive in strong personal statements about unresponsive staff, with some reviewers describing experiences as if the management were unreachable or unaccountable, and even accusing specific managers of poor communication or inconvenient hours.

A subset of comments centers on the management dynamic and the perceived availability of a personal touch. One reviewer describes a manager as being located far away, another uses a harsh term to label the environment as problematic, and several recount times when calls were not returned or when someone from the office was not present during open hours. These accounts convey a sense that, despite a generally favorable product and a community of friendly residents, the day-to-day psychosocial and administrative rhythms of living there can feel inconsistent or frustrating. The juxtaposition of supportive neighbors and dedicated staff against a backdrop of communication gaps creates a nuanced portrait: the place can feel like home, but only if the right people are accessible when needed.

Taken together, the collection paints a picture of a community that is undeniably appealing to many retirees and their families: solid amenities, a secure and well-kept physical plant, and a culture that can be wonderfully warm and supportive. However, the same collection reveals a cautionary tale about responsiveness and access. Pest issues are mentioned in a few opening lines, reminding readers that no community is flawless, and that maintenance of the physical environment may require more attention in certain areas. Security and administrative transparency are also highlighted as ongoing concerns for prospective residents who value certainty and proactive communication. For someone exploring this place as a potential home, the decision might hinge on how seriously the administration takes these concerns and how reliably it can pair a growing sense of community with consistent, clear, and timely communication.

Ultimately, the experiences clustered here suggest a property with a strong core: a secure building, generous amenities, and a resident community that can feel like a welcoming neighborhood. This strength is most evident in residents who've lived there for years or who have seen family members settle in and thrive. Yet the contrasts - between the warmth of daily life and the frustration of unanswered calls or inaccessible management - serve as a clear reminder that the living experience depends as much on effective communication and administrative reliability as it does on bricks, mortar, and bell schedules. For potential residents, the place holds promise, but it is wise to weigh the comfort of familiar amenities and a friendly community against the need for steady, dependable access to staff and management.

This area of Indianapolis, Indiana offers a convenient and accessible location with various amenities in close proximity. There are several cafes, pharmacies, hospitals, physicians' offices, places of worship, restaurants, transportation options, theaters, and parks within a few miles radius, making it easy for seniors to access the services they need. The presence of reputable healthcare facilities like St Francis Hospital Breast Center and Community Hospital South provides peace of mind for residents. Additionally, the nearby parks offer opportunities for outdoor recreation and relaxation. Overall, this part of Indianapolis is well-equipped to cater to the needs and preferences of seniors looking for a comfortable and vibrant community to call home.

Cafes

• Starbucks (1 miles)
• Starbucks (5.3 miles)
• Starbucks (5.8 miles)
• Starbucks (6.8 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.7 miles)

Hospitals

• St Francis Hospital Breast Center (2 miles)
• OrthoIndy South (5.9 miles)
• Methodist Medical Plazas (6.1 miles)
• Community Hospital South (6.2 miles)
• Indiana University Hospital (6.8 miles)

Physicians

• Dr Richard Stanley, DPM (2.3 miles)
• Oak Street Health (4.1 miles)
• Indiana Kidney Specialists (4.4 miles)
• Franciscan Surgery Center (4.5 miles)
• Windrose Health Network (4.5 miles)
• My Ortho Team (4.7 miles)
• Midwest Eye Institute (5.6 miles)

Places of Worship

• Living Word Bible Church (2.9 miles)
• Suburban Baptist Church (6.5 miles)

Restaurants

• Chick-Fil-A (3.3 miles)
• Cracker Barrel (3.5 miles)
• Ben's Soft Pretzels (3.5 miles)
• McDonald's (3.5 miles)
• Wendy's (3.6 miles)
• McDonald's (4.3 miles)
• McDonald's (4.5 miles)

Transportation

• Greenwood Municipal Airport (5.7 miles)

Theaters

• Living Room Theaters (5.8 miles)
• AMC Washington Square 12 (6.6 miles)

Parks

• Meridian Woods Park & Neighborhood (6 miles)
• White River State Park (6.2 miles)
• Military Park (6.2 miles)
• Southeastway Park (6.5 miles)