Golden Living Center - Indianapolis

Pros

• The physical therapy staff at Golden Livingcenter - Indianapolis received a perfect rating for their excellent service.
• The food provided at the facility is described as good and enjoyable by several residents and visitors.
• Many reviewers praised the friendliness and helpfulness of the staff, highlighting their positive interactions with both residents and families.
• One reviewer expressed satisfaction with how well their friend was being cared for, noting the cleanliness of the room and effective care from the staff.
• A heartwarming story was shared about a nurse finding and returning a lost wallet to a visitor's daughter, demonstrating the attentive nature of the staff.
• Overall cleanliness of the facility has been positively acknowledged by multiple residents' families.

Cons

• The care at Golden Livingcenter - Indianapolis was inconsistent, with some instances of good care and others of poor care due to being short-staffed.
• There were cleanliness issues, including feces found near a room change after a Covid infection.
• The facility is an older building, and there were ongoing maintenance issues that took weeks to address, such as the damaged canopy.
• Some staff members need improvement in their bedside manner despite having good agency nurses.
• There was a concern regarding high costs after insurance coverage ran out, making it unaffordable to stay.
• One resident had a negative experience with a male worker and reported that the night security buzzer was too loud and disruptive.
• Staff noise during late-night hours disturbed the sleep of residents who are light sleepers.

Review

Golden Living Center - Indianapolis has received a mixed bag of reviews from residents and family members, highlighting both commendable aspects and areas needing improvement. Many families appreciate the facility’s physical therapy services, which have been rated highly; however, concerns about staff availability and general care quality have been raised. The experiences described by family members reveal a complex picture of life at this facility, showcasing inconsistencies that potential residents may want to consider.

One prominent theme throughout several reviews is the variance in care quality. While some patients benefited from attentive and skilled nurses, others reported experiences of short-staffing leading to inadequate attention at times. One reviewer noted that despite experiencing excellent physical therapy services, their spouse received care that sometimes fell short due to staffing shortages. This inconsistency appears to be an ongoing issue affecting numerous residents, suggesting that while there are dedicated staff members who provide good care, the overall service delivery may be hampered by insufficient personnel during busy periods.

Cleanliness also emerged as a point of contention within these reviews. Feedback indicates that while many found the facility generally clean, there were moments where standards slipped significantly. One family shared a concerning incident where they encountered feces near their loved one’s room after a change in accommodations, calling into question the thoroughness of cleaning protocols during critical times. Such hygiene lapses could impact not only comfort but also health outcomes for vulnerable individuals residing in the center.

In contrast to these issues with cleanliness and staffing, food service received positive remarks from multiple reviewers who found meals satisfactory and even enjoyable. The quality of food offered seems to foster good eating habits among residents; one person noted with delight how their friend consistently ate all her meals—and another remarked on their personal experience dining with residents. This consistent praise for meal quality may serve as a bright spot amid other concerns regarding care.

The physical environment of Golden Living Center was often described as older but generally acceptable; some reviewers noted instances of deferred maintenance such as construction materials being left unattended or damage to the exterior canopy that persisted without resolution for weeks. Despite being an older building in need of cosmetic updates, most residents appeared satisfied with their living spaces—some even expressed contentment with room cleanliness and comfort levels overall.

Another striking point within these reviews is the friendliness and professionalism exhibited by many staff members across various roles within the facility—from executives to direct caregivers. Many families pointed out specific instances where nursing staff went above and beyond expectations, such as returning lost personal items like wallets or providing considerate assistance during difficult times for family members visiting loved ones. However, issues such as excessively loud security alarms at night and disruptive conversations among staff remained points of frustration for certain families—especially those with light-sleeping patients.

In conclusion, Golden Living Center - Indianapolis offers several commendable services including strong physical therapy programs and friendly staff interactions; yet it grapples with challenges related to staffing consistency and maintaining high hygiene standards amidst an aging infrastructure. Potential clients might wish to weigh these pros against cons based on individual priorities—such as specific healthcare needs or preferences for environmental conditions—when considering long-term residence in this facility.

This part of Indianapolis, Indiana, offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies nearby, accessing medications and healthcare products is convenient. There are also numerous cafes and restaurants for dining options, as well as physicians' offices and hospitals for medical care. The area boasts parks for leisurely walks and outdoor activities, while theaters provide entertainment options. Places of worship offer opportunities for spiritual fulfillment, and transportation options like the Greenwood Municipal Airport ensure easy access to travel. Overall, this neighborhood provides a well-rounded living environment for seniors looking to settle in a vibrant community with access to essential services.

Pharmacies

• CVS Pharmacy (1.5 miles)
• Dista Products Company (2.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.6 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (4.7 miles)
• Starbucks (5.7 miles)
• Starbucks (6.6 miles)

Restaurants

• Anthony's Dugout (2.7 miles)
• Tappers Arcade Bar (2.8 miles)
• Yolk (3.1 miles)
• Sun King Brewing (3.2 miles)
• Slippery Noodle Inn (3.3 miles)
• McDonald's (3.5 miles)
• Harry & Izzy's (3.5 miles)

Physicians

• Oak Street Health (2.8 miles)
• Dr Richard Stanley, DPM (3.7 miles)
• Indiana Kidney Specialists (3.7 miles)
• Windrose Health Network (3.8 miles)
• Riley Pediatric Neurology - IU Health Simon Cancer Center (4.7 miles)
• Community Health Pavilion (5.7 miles)
• Franciscan Surgery Center (5.8 miles)

Theaters

• Living Room Theaters (3.8 miles)

Places of Worship

• Living Word Bible Church (3.8 miles)
• Tabernacle Presbyterian Church (6.4 miles)
• Suburban Baptist Church (6.7 miles)

Parks

• White River State Park (4 miles)
• Military Park (4.1 miles)
• Meridian Woods Park & Neighborhood (5.4 miles)
• Watkins Park (5.7 miles)

Hospitals

• St Francis Hospital Breast Center (4.1 miles)
• Indiana University Hospital (4.7 miles)
• Eskenazi Hospital (4.8 miles)
• Newborn Follow-Up Program, Riley Hospital for Children at IU Health (4.9 miles)
• Simon Family Tower (4.9 miles)
• Sidney & Lois Eskenazi Hospital (5.1 miles)
• Richard L. Roudebush Va Medical Center (5.2 miles)

Transportation

• Greenwood Municipal Airport (6.8 miles)