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4.4 from 47 reviews
5 stars
37
4 stars
2
3 stars
2
2 stars
0
1 stars
6
Overall Review of The Wellington At Southport
common27 reviews mention this
Staff care and friendliness stand out
Residents and families repeatedly describe the staff as kind, helpful, and attentive.
Across many visits and conversations, reviewers describe employees as friendly, helpful, and willing to answer questions or support families during a difficult transition. Several also connect the care experience to day-to-day respect and dignity for residents, including in the memory care unit. A smaller set of reviews express strong dissatisfaction, including complaints about leadership professionalism, communication follow-through, and responsiveness on the phone.
common4 reviews mention this
Facility cleanliness is frequently noted
Reviewers often mention that the building is clean and well kept.
Multiple reviewers specifically comment on the facility being clean during visits. Others add that the community feels attractive and inviting, including comments about the building’s appearance and upkeep that go beyond first impressions.
common5 reviews mention this
Activities and engagement feel important
Residents are described as engaged, with programming that keeps people involved.
Several reviewers describe residents as actively engaged and enjoying their day, including in the dementia unit. Memory care programming is also a recurring point, with one reviewer noting a concern after a key memory care activity role changed. At the same time, a couple of reviews raise operational issues tied to planned activities, including a scheduled activity not happening and not being communicated.
differentiator3 reviews mention this
Memory care programming receives praise
Memory care is highlighted through individualized engagement and daily planning.
Reviewers focusing on memory care describe personalized engagement and structured daily efforts, including one-on-one interactions mentioned in connection with memory care residents. Another reviewer describes the unit as well run with daily plans and residents treated with respect. One additional review expresses disappointment about the continuity of a memory care activity director role.
caveat2 reviews mention this
TV and Wi‑Fi problems come up
Some residents and visitors report TV or Wi‑Fi issues during visits.
A reviewer notes a TV issue involving captions and no sound, and also mentions concerns about content shown. Another reviewer reports being unable to get Wi‑Fi access to use the TV as expected, with maintenance not resolving the issue promptly after it was requested.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
105 resident community capacity
Types of Care
Assisted Living
Independent Living
Memory Care
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Indianapolis International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Restaurants
McDonald's (0.1 miles)
Portillo's Hot Dogs (0.4 miles)
Chick-Fil-A (1.4 miles)
McDonald's (1.6 miles)
Luciana's Mexican Restaurant (1.7 miles)
MashCraft Brewing (1.7 miles)
On The Border Mexican Grill & Cantina (1.8 miles)
Pharmacies
CVS Pharmacy (0.9 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.6 miles)
CVS Pharmacy (1.9 miles)
Walgreens (2.4 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (2.8 miles)
Physicians
Greenwood Orthopedics (1.1 miles)
Windrose Health Network (1.1 miles)
Moody Eyes (1.2 miles)
Complementary Medicine Center (1.2 miles)
Community Heart and Vascular Physicians (1.2 miles)
Johnstone Family Practice (1.4 miles)
IU Health Meridian South Surgery Center - Methodist Medical Plaza South (1.5 miles)
Hospitals
Community Hospital South (1.2 miles)
Valle Vista Health System (3.8 miles)
OrthoIndy South (4 miles)
St Francis Hospital Breast Center (5.8 miles)
Family Physicians Of Johnson County (6.5 miles)
Places of Worship
Suburban Baptist Church (1.2 miles)
Living Word Bible Church (2.7 miles)
Our Lady Of The Greenwood Catholic Church (3.5 miles)
The Wellington At Southport's array of supportive features is designed to enhance the quality of life for residents with dementia or Alzheimer's by addressing their unique needs comprehensively. Assistance with dressing and bathing fosters a sense of dignity while promoting personal hygiene, which can be particularly challenging for individuals facing cognitive decline. Medication management ensures that residents receive the correct dosages at the right times, mitigating health risks associated with missed medications. Meal preparation and service cater to nutritional needs essential for overall well-being, while assistance with transfers enhances mobility and independence safely. The 24-hour supervision provides reassurance to both residents and families, ensuring immediate support when needed. Engaging in activities of daily living is facilitated through structured guidance, helping residents maintain routine and familiarity. Furthermore, specialized memory care programming and a mental wellness program focus on cognitive stimulation tailored to individual capabilities, promoting mental engagement and emotional health in those experiencing mild cognitive impairment or more advanced stages of dementia. Together, these services create a nurturing environment where residents can thrive despite the challenges posed by memory-related conditions.
The Wellington At Southport on seniors.fyi includes 5 photos including images showing interior, dining, porch, outdoor seating, patio furniture, covered porch, living room, lighting, and more.
Nearby Communities
The Wellington at Southport
Indianapolis, IN
4.1 from 127 reviews
$3,176 to $3,985 / month
Friendly staff, clean facilities, and engaging activities.
Hellenic Senior Living of Indianapolis
Indianapolis, IN
3.6 from 33 reviews
$3,400 to $3,800 / month
Clean, inviting environment with friendly staff and good meals.
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Outdoor Seating, Porch, Patio Furniture, and Covered Porch
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