Capitol Station

Pros

• Valencia is a beautiful person, and residents feel lucky to have her.
• The building has a nice location and is convenient for grocery shopping.
• It's a small, quiet community where the residents are friendly.
• The manager is available, answers questions, and is very pleasant.
• The property is better cared for than some larger complexes.
• The staff are very nice and attentive.
• The tenants are described as great and sometimes fun.

Cons

• One reviewer claims Valencia Hightower lied about free Wi-Fi.
• A reviewer alleges Valencia steals items from tenants and their mail.
• It is claimed Valencia enters tenants' apartments without knocking, sometimes while they're naked, to humiliate them.
• The surveillance system is said to be used to spy on residents.
• A reviewer states Valencia was fired from Barton Tower and was merely transferred within IHA.
• The reviewer believes Valencia has billed HUD for vacant apartments.
• It is claimed Valencia retaliated by serving an eviction notice based on alleged "criminal behavior."
• There are accusations of drug activity in the building, including an ammonia smell and rumors of supplies being brought in.
• Maintenance problems are described as ongoing: cracked windows, nonworking dryers, and furnace/AC issues with slow or inadequate repairs.
• A reviewer says management tries to control tenants' personal lives and discourages neighbors from spending time together or communicating.
• Capitol Station is described as a place run by a small group of troublemakers, suggesting a hostile environment.
• The overall maintenance culture is criticized as not being kept up, despite polite staff.

Review

Capitol Station is described by a spectrum of residents as a small, quiet building with a prime location, where personal experiences vary as much as the people who live there as they do over time. One reviewer from the early days of their stay wrote with fondness about the place, expressing love for the tiny apartment and the convenience of nearby grocery shopping. They referenced the manager by name and praised Valencia Hightower as a thoughtful, approachable presence, even saying that "Valencia is a beautiful person and we are lucky to have her." That sentiment sits alongside other snapshots that celebrate a close-knit feel and a sense of community, suggesting that the property can be a comfortable home in a favorable setting when things run smoothly.

But a number of reviews push back against the other side of the experience, painting Capitol Station as a place where management sometimes seems to interfere with tenants' lives and where maintenance can lag. Some tenants recount a management style that feels controlling, accusing the property of trying to regulate tenants' personal interactions and discouraging neighbors from socializing or communicating. The description of management as "not only managing the property but trying to manage your personal life" underscores a perception that the relationship between residents and the staff is more scrutinizing than supportive, a contrast to the more favorable impressions of a well-run, small community.

The most charged accounts center on Valencia Hightower herself. In a lengthy, highly critical narrative, one resident claims that Valencia lied about free WIFI when a lease was signed, and that she restricted key duplication only to later admit that copies could be made - at a significant replacement fee. The same account accuses Valencia of more serious wrongdoing, including stealing items from tenants, tampering with or stealing mail, and repeatedly entering apartments without knocking, including encounters that left tenants feeling exposed and humiliated. The author also leans into concerns about the building's surveillance system, suggesting that Valencia uses it to spy on residents and monitor conversations, a claim that feeds into broader anxieties about privacy and safety.

Complicating the picture further are allegations that Valencia's professional history and motives are entangled with actions at higher levels. The reviewer recounts Valencia's past employment with Indianapolis Housing Agency and suggests she was involved in questionable transfers and billing practices, including a claim about billing HUD for vacant apartments. The narrative shifts toward confrontation, alleging that Valencia retaliated against the critic by serving an eviction notice through a law firm, with the claimed grounds rooted in supposed "criminal behavior" tied to the complainant's letters to officials. Whether viewed as fear-based accusations or a genuine sense of grievance, the sequence paints Valencia as a polarizing figure at the property.

In addition to the drama surrounding management, reviews include scenes of neighborhood tension and safety concerns that color residents' daily lives. A separate account describes meeting a neighbor who appears to suffer from dementia and is allegedly involved in drug activity, complete with a resident's impression of a suspicious individual entering the hall with contraband in mind. A smell of ammonia near a vacant unit triggers fear of drug activity, and a suggestion that lines of inquiry might be ignored by authorities. The reviewer even recalls a closed-door corporate meeting and argues that the company should preserve video footage and pursue a criminal investigation, casting Capitol Station as a quiet place where hidden problems occasionally erupt into the open.

Despite the turbulence implied by the more dramatic claims, there are also moments of renewal and positive change. One post notes that a "great manager" has taken the helm, with plans for new maintenance staff and ongoing work to improve the property. In that voice, the reviewers describe a sense of progress and renewed attention to the building's upkeep, underscoring the possibility of a calm, well-maintained home when leadership aligns with resident needs. The contrast between this optimism and the prior allegations about mismanagement highlights the fluctuating nature of life in a small community where a single manager can color many tenants' perceptions.

Looking back across years and experiences, a recurring thread is the tension between a building's potential and the realities of maintenance and governance. Early entries celebrate neat apartments, convenient locations, responsive staff, and a sense of belonging, while later narratives warn of broken windows, malfunctioning dryers, and inconsistent heating - issues that often accompany aging buildings or limited staff. The recurring details - windows that won't close, lingering heat in the summer, and the challenge of keeping shared spaces orderly - paint a picture of a building with strong bones but uneven execution on upkeep. A few reviewers sum up the sentiment by acknowledging Capitol Station as a nice place in a good area, yet one that demands careful vetting of management and a readiness to confront ongoing maintenance and governance challenges.

In sum, Capitol Station emerges as a place of dichotomies: a small, quiet, well-located residence that can feel like home to some, with a community that includes both long-term residents and newer tenants, and with management that can be both a source of comfort and a focal point for deep concern. The narratives span praise for a responsive, caring manager one year and accusations of privacy invasion, eviction tactics, and alleged misconduct another, punctuated by persistent maintenance struggles over the years. For anyone considering living here, the thread running through these accounts is clear: the experience is highly personal and deeply dependent on which interactions with management, neighbors, and building maintenance occur during a given stay.

This part of Indianapolis, Indiana offers a convenient and diverse range of amenities for senior living. With several CVS pharmacies, restaurants like McDonald's and Chick-Fil-A, as well as physicians' offices and hospitals in close proximity, residents have easy access to healthcare services. Additionally, there are various places of worship for spiritual fulfillment, cafes such as Starbucks for social gatherings, and parks like Westside Park and Craig Park for leisurely activities. The area also features the Greenwood Municipal Airport for transportation needs. Overall, this neighborhood provides a well-rounded environment with opportunities for seniors to stay active, engaged, and connected within their community.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.7 miles)

Restaurants

• McDonald's (0.7 miles)
• Portillo's Hot Dogs (0.8 miles)
• Chick-Fil-A (1.2 miles)
• McDonald's (1.2 miles)
• On The Border Mexican Grill & Cantina (1.6 miles)
• Cracker Barrel (1.8 miles)
• The Tailgate (2.1 miles)

Physicians

• Johnstone Family Practice (0.9 miles)
• Greenwood Orthopedics (1.1 miles)
• Community Heart and Vascular Physicians (1.2 miles)
• Windrose Health Network (1.3 miles)
• Complementary Medicine Center (1.4 miles)
• Moody Eyes (1.4 miles)
• James B Records (1.6 miles)

Hospitals

• Community Hospital South (1.2 miles)
• Valle Vista Health System (3.2 miles)
• OrthoIndy South (3.2 miles)
• St Francis Hospital Breast Center (5.1 miles)
• Family Physicians Of Johnson County (6.2 miles)

Places of Worship

• Suburban Baptist Church (1.6 miles)
• Living Word Bible Church (2.1 miles)
• Our Lady Of The Greenwood Catholic Church (3.1 miles)
• Greenwood Christian Church (4.5 miles)
• New Hope Church (4.8 miles)
• Redeemer Bible Church (5 miles)
• Grace Assembly of God (5.4 miles)

Transportation

• Greenwood Municipal Airport (2.2 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (3.4 miles)
• Starbucks (3.5 miles)
• Starbucks (4 miles)

Parks

• Westside Park (2.7 miles)
• Meridian Woods Park & Neighborhood (2.7 miles)
• Craig Park (3.3 miles)
• Freedom Park Dog Park (4.1 miles)
• University Playground (4.9 miles)
• Country Gate Park (5.9 miles)
• Procter Park (6.2 miles)