Madison Health Care Center

Pros

• The staff at the facility consistently demonstrates exceptional care and friendliness toward residents.
• Communication is generally effective, with staff proactively updating families about their loved ones' conditions and treatments.
• The atmosphere of the facility is welcoming and family-oriented, making residents feel at home.
• Residents report satisfaction with the quality of therapy provided, noting that it has positively impacted their well-being.
• Meals served are often praised for being appetizing and well-prepared, contributing to a pleasant dining experience.
• Staff members go above and beyond by assisting with additional needs, such as transportation to stores and resolving equipment issues.
• The facility maintains a clean environment, with regular cleaning practices in place for resident rooms.
• There is a general sense of happiness among residents, fostering a positive community vibe within the facility.

Cons

• There was poor communication, as there were things that the staff did not call about.
• The staff sometimes takes a while to respond after the call button is pushed.
• There is more variation in care with the aides; some days are better than others.
• Housekeeping leaves something to be desired, with clutter and dirty items found in the rooms.
• New bags and open packs of adult diapers often accumulate in her room, contributing to disorganization.
• Sometimes dirty wash rags or towels are left lying around, making the environment feel less clean and tidy.

Review

The feedback regarding the care and services provided at the facility has been overwhelmingly positive, with many individuals expressing their appreciation for the attentiveness and kindness of the staff. Reviewers frequently mentioned that the staff ensured their loved ones' needs were met while simultaneously considering the comfort of family members who stayed with them. One particularly touching example highlighted a nurse who went out of her way to drive a family member to a store to obtain necessary items for the night. Such gestures contributed to an overall sense of family and community within the care environment.

Several reviews also emphasized the adaptability of therapy provided at the facility, noting that staff adjusted treatment plans based on daily assessments of individual abilities. This level of personalization seemed important in fostering both progress and satisfaction among patients. One reviewer described how staff constantly checked on their loved one’s condition, providing updates about medications and treatments, which greatly reassured families who are often anxious about their relatives' well-being.

While most experiences were positive, there were some criticisms related to communication and staffing issues. A few reviewers reported instances where they were not informed about significant developments concerning their loved ones’ care or medication changes. Additionally, some families noted delays when responding to call buttons from patients, indicating potential understaffing at busier times. These comments highlight areas where improvements could provide even better experiences for both residents and their families.

Nevertheless, many individuals shared heartwarming anecdotes illustrating how staff members went above and beyond to brighten residents’ days. Activities such as bingo games, walks in wheelchairs, and beauty treatments like makeup application were appreciated by both residents and family members alike. Many reviewers conveyed how such activities not only assisted in rehabilitation but also enhanced emotional well-being, helping residents feel more engaged during their stay.

The quality of meals served was another recurring theme in reviews; while some meals did not receive top marks, numerous patrons expressed surprise at how palatable food options were—some stating they even looked appealing enough for family members to enjoy as well! Flexibility around meal choices allowed those who preferred alternatives to request different dishes—and this kind responsiveness added another layer of comfort during stays.

Overall impressions of the facility leaned towards positivity; it was described as clean with friendly staff fostering a welcoming atmosphere reminiscent of home life. However, amidst these praises lay concerns regarding room cleanliness and organization—particularly concerning clutter in personal spaces due to improperly stored items or unnecessary debris left unattended by aides. Despite these minor grievances about housekeeping practices affecting tidiness within individual rooms, families remained supportive overall yet motivated by a desire for improvement.

In summary, both delightfully affirming experiences along with constructive criticism painted a multifaceted picture of care received at this facility—a place where compassionate service meets opportunities for growth through feedback striving toward excellence in patient experience.

Pharmacies

• CVS Pharmacy (0.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)

Restaurants

• McDonald's (0.9 miles)
• Portillo's Hot Dogs (1 miles)
• Chick-Fil-A (1.6 miles)
• McDonald's (1.6 miles)
• Cracker Barrel (1.7 miles)
• On The Border Mexican Grill & Cantina (2 miles)
• The Tailgate (2.1 miles)

Physicians

• Johnstone Family Practice (1.3 miles)
• Greenwood Orthopedics (1.5 miles)
• Community Heart and Vascular Physicians (1.6 miles)
• Windrose Health Network (1.7 miles)
• Complementary Medicine Center (1.7 miles)
• Moody Eyes (1.8 miles)
• James B Records (2.1 miles)

Hospitals

• Community Hospital South (1.6 miles)
• OrthoIndy South (3.4 miles)
• Valle Vista Health System (3.6 miles)
• St Francis Hospital Breast Center (4.9 miles)
• Family Physicians Of Johnson County (6.6 miles)

Places of Worship

• Living Word Bible Church (1.8 miles)
• Suburban Baptist Church (1.9 miles)
• Our Lady Of The Greenwood Catholic Church (3.5 miles)
• Greenwood Christian Church (4.9 miles)
• New Hope Church (5 miles)
• Redeemer Bible Church (5.3 miles)
• Grace Assembly of God (5.8 miles)

Transportation

• Greenwood Municipal Airport (2.5 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (3.6 miles)
• Starbucks (3.8 miles)
• Starbucks (3.8 miles)

Parks

• Meridian Woods Park & Neighborhood (2.6 miles)
• Westside Park (3.1 miles)
• Craig Park (3.7 miles)
• Freedom Park Dog Park (4.5 miles)
• University Playground (5.2 miles)
• Country Gate Park (6.3 miles)
• Procter Park (6.6 miles)