University Heights Health And Living Community in Indianapolis, IN

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  • Interior

    A spacious rehabilitation center featuring a bright community area with tables, chairs, and exercise equipment.
  • Decor

    A cozy kitchen showing wooden cabinets, a dining table, and modern appliances.
  • Building

    A welcoming entrance to a modern building set against a blue sky with clouds.
  • Architecture

    A modern entrance with a unique canopy design and well-maintained landscaping.
  • Bedroom

    A well-furnished hospital room designed for comfort and care.
  • Dining

    A cozy dining room setup with elegantly arranged tables, decorative flowers, and ample natural light.
  • Landscaping

    A serene gazebo surrounded by lush greenery and vibrant flowers, perfect for relaxation and enjoying nature.
  • Seating Area

    A spacious and elegantly designed lobby with comfortable seating and a stylish chandelier.
  • Television

    A cozy game room featuring a foosball table, a pool table, comfortable blue seating, and a TV for entertainment.

University Heights Health And Living Community in Indianapolis, IN

Information last verified:

1380 East County Line Road S, Indianapolis, IN 46227

For more information about senior living options: (844) 490-3973

4.7 from 110 reviews
5 stars
97
4 stars
4
3 stars
2
2 stars
2
1 stars
5

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Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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Overall Review of University Heights Health And Living Community

Pros

  • pro Debbie P. went above and beyond by using her own time to secure the diabetic liquid food, described as a blessed angel.
  • pro Abbey was a wonderful, compassionate resource who patiently explained options and answered questions.
  • pro Shana Hicks consistently delivers five-star care with genuine kindness.
  • pro Lataya Harris is an outstanding, reliable nurse who keeps the unit running smoothly and cares for residents.
  • pro Javonte is the best—calm, compassionate, and a joy to those he cares for.
  • pro Moni (Ms. Moni) on the 900 Hall went above and beyond, explaining procedures and making loved ones feel comfortable.
  • pro Bri Miller is absolutely the best—kind, caring, and goes above and beyond for her patients.
  • pro MJ Todd is an excellent caregiver who radiates positivity and provides exceptional service.
  • pro Miasha is a wonderful nurse whose smile and attentive care make a real difference.
  • pro Debbie Pietsch and Camie Shirley are fantastic activities staff who organize engaging programs and help residents feel welcome.
  • pro Kimberly at the front desk is kind, friendly, and goes out of her way to help.

Cons

  • pro She was not serious about helping or answering questions.
  • pro Caller ID is a curse.
  • pro They didn't phone in the medications.
  • pro As soon as insurance stops, they have their foot on your backside.
  • pro The photos online are old and not updated on purpose.
  • pro The rehab photos are not online at all, and they place residents in unclean nursing/memory care areas.
  • pro They push for self-pay, but fail at follow-up or returning phone calls.
  • pro The staff were very neglectful to the patients.

Review

University Heights Health And Living Community in Indianapolis is best suited for families prioritizing a robust rehabilitation track paired with a warm, community-oriented atmosphere. The rehab unit on the 900 hall routinely draws praise for attentive therapists, reliable nursing support, and staff who treat recovery as a team effort aimed at getting residents back home. For short- to mid-term stays, where the goal is regain of function and safe discharge planning, UHHL stands out as a practical, well-staffed option. The facility earns strong marks from families who value accessibility to help, consistent encouragement from nurses and CNAs, and an activities program that keeps residents engaged beyond medical routines. In short, this is the place to consider when the objective centers on meaningful rehab progress delivered within a personable, resident-centered setting.

That clarity points to who may want to consider alternatives. Families with residents requiring intensive, high-acuity memory care, or those who insist on flawless, 24/7 clinical communication across all shifts, may encounter friction here. A subset of reviews highlights concerns about responsiveness, such as delays in medication administration or inconsistent return calls, and questions about thoroughness of care in certain units. For those whose top priority is highly controlled, strictly uniform care across every hour and a deep, dementia-focused program, other facilities with more specialized memory-care design or tighter governance might be a better fit. Prospective residents should weigh the pervasive praise for individual caregivers against the documented instances where communication or operational gaps affected family experiences.

The strongest real-world offset to the concerns is the proven strength of the caregiving corps and the rehab engine itself. Families repeatedly emphasize the depth of commitment from frontline staff, nurses and CNAs who become memorable parts of the recovery journey. Names like Moni, Bri, Tuli, and Javonte recur as exemplars of consistency, compassion, and practical care that directly translate into functional gains for residents. The rehab team, including physical therapy and related services, earns high marks for helping patients regain independence and return home with confidence. Leadership on the unit, visible managers who keep routines predictable and staff-focused, along with a proactive admissions team, contributes to smoother transitions and clearer expectations for families as discharge approaches. In a setting where every day hinges on steady hands and steady communication, these proven strengths are hard to overlook.

Yet, the reviews also insist on a disciplined approach to risk management. The most credible cautions center on episodic lapses in communication, occasional delays in routine needs, and, in some cases, mismatches between expectations and reality in long-term care scenarios. Families report worries about limited responsiveness during peak times, occasional shortages in basic supplies, and instances where call lights or patient rooms were not addressed as promptly as hoped. The practical response is a clear due-diligence path: insist on a designated point of contact for updates, request a written communication plan that spells out med administration times and key care milestones, and probe the facility’s escalation protocol for urgent concerns. Equally important is confirming how the unit manager supervises staffing during weekends and holidays and ensuring POA or family liaisons have direct access to timely information.

Despite uneven experiences in some reviews, the facility’s cultural strengths push many residents toward positive trajectories. The activities program, led by Debbie and Camie, consistently earns praise for fostering social connections, meaningful engagement, and a sense of belonging that supports emotional well-being. Front-desk warmth and routine interactions with staff such as Kimberly at the desk and MJ Todd in admissions reinforce a sense that the building operates as a close-knit community, not a sterile institution. The testimonials from families who watched loved ones progress through rehab, and the recurring appreciation for staff who go the extra mile, underscore a core reality: UHHL can produce transformative moments when the care team is aligned, communicative, and well-supported. In those moments, families feel heard, residents feel respected, and confidence in the care plan solidifies.

The practical takeaway for decision-making is firm. UHHL offers a compelling package for families seeking a rehab-forward environment with deeply engaged caregivers, a genuine sense of community, and a track record of residents returning home with improved function. It is a strong candidate for long-term residents who value stable relationships with caregivers and a lively, activity-rich atmosphere that supports daily quality of life. Simultaneously, it is wise to temper expectations for absolute uniformity in every shift and to vet how the facility handles high-demand periods, medication management, and family communication before committing. If the priority is ironclad consistency across all clinical touchpoints and a dementia-focused design with extra layers of safety and oversight, exploring alternatives remains prudent. In the end, University Heights Health And Living Community stands out as a grounded, experienced option, excellent for rehab and everyday care when families prioritize hands-on staff devotion, functional recovery, and a homelike, resident-first culture.

Features

Housing

  • 176 resident community capacity 176 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (10 miles away) Indianapolis International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

University Heights Health And Living Community is an assisted living community located in Indianapolis, IN. This community offers skilled nursing facility care to provide the necessary support and assistance to residents.

Residents at University Heights Health And Living Community can enjoy a variety of amenities designed to enhance their quality of life. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination services, outdoor space for relaxation and activities, private bathrooms for added privacy and comfort, restaurant-style dining experience, access to a small library for book lovers, telephone accessibility for easy communication with family and friends, wellness center to cater to health and fitness needs and Wi-Fi/high-speed internet connectivity for staying connected online.

The community also provides various care services ensuring the safety and well-being of its residents. This includes 24-hour supervision by trained staff members who are always available to provide assistance as needed. Assistance with activities of daily living such as bathing and dressing is provided, along with help with transfers for those who may require mobility support. The facility also caters to specific dietary needs such as diabetes diets or special dietary restrictions. Medication management is available to ensure residents take their prescribed medications as directed. Transportation arrangements can be made for medical appointments or other outings.

In terms of dining options, University Heights Health And Living Community accommodates special dietary restrictions to meet individual needs.

The community promotes an active lifestyle by providing various activities and programs that cater to different interests and preferences. These include concierge services for personalized assistance with planning outings or accessing resources in the local area. Fitness programs are offered to encourage physical well-being among residents. Planned day trips provide opportunities for exploration outside the community environment. Resident-run activities further enhance socialization among peers within the community while scheduled daily activities ensure there is always something engaging happening at any given time.

University Heights Health And Living Community is conveniently located near several amenities, including three cafes, five parks, 17 pharmacies, 22 physicians' offices, 33 restaurants, one transportation service nearby, seven places of worship and three hospitals. This provides residents with easy access to necessary services and opportunities for recreation or spiritual fulfillment.

Overall, University Heights Health And Living Community offers a comprehensive range of care services and amenities to support the physical, emotional and social well-being of its residents in a comfortable and convenient living environment.

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Nearby Places of Interest

Physicians

  • Windrose Health Network (0.2 miles)
  • Greenwood Orthopedics (0.2 miles)
  • Complementary Medicine Center (0.2 miles)
  • Community Heart and Vascular Physicians (0.2 miles)
  • Moody Eyes (0.2 miles)
  • James B Records (0.8 miles)
  • Johnstone Family Practice (0.9 miles)

Hospitals

  • Community Hospital South (0.2 miles)
  • Valle Vista Health System (3.1 miles)
  • OrthoIndy South (3.5 miles)
  • Family Physicians Of Johnson County (5.5 miles)
  • St Francis Hospital Breast Center (6.3 miles)

Places of Worship

  • Suburban Baptist Church (0.5 miles)
  • Our Lady Of The Greenwood Catholic Church (2.6 miles)
  • Living Word Bible Church (3.3 miles)
  • Greenwood Christian Church (3.6 miles)
  • New Hope Church (3.8 miles)
  • Redeemer Bible Church (4.7 miles)
  • Grace Assembly of God (4.7 miles)

Restaurants

  • Chick-Fil-A (0.5 miles)
  • Portillo's Hot Dogs (0.7 miles)
  • McDonald's (0.9 miles)
  • On The Border Mexican Grill & Cantina (0.9 miles)
  • McDonald's (0.9 miles)
  • Luciana's Mexican Restaurant (1.3 miles)
  • MashCraft Brewing (1.3 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.9 miles)

Parks

  • Westside Park (1.8 miles)
  • Craig Park (2.7 miles)
  • Meridian Woods Park & Neighborhood (2.7 miles)
  • Freedom Park Dog Park (3.2 miles)
  • University Playground (5 miles)
  • Country Gate Park (5.2 miles)
  • Procter Park (5.4 miles)

Cafes

  • Starbucks (2.3 miles)
  • Starbucks (2.8 miles)
  • Starbucks (3.3 miles)
  • Starbucks (5.1 miles)

Transportation

  • Greenwood Municipal Airport (2.5 miles)

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