Crestwood Village South in Indianapolis, IN

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Crestwood Village South in Indianapolis, IN

Information last verified:

8809 Madison Avenue, Indianapolis, IN 46227

For more information about senior living options: (844) 490-3973

3.8 from 78 reviews
5 stars
49
4 stars
6
3 stars
2
2 stars
3
1 stars
18

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021

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Crestwood Village South Costs & Pricing

Crestwood Village South offers competitive monthly costs for its residents, particularly when compared to the broader market in Marion County and the state of Indiana. For instance, a studio apartment is priced at an attractive $554, significantly lower than the county average of $2,869 and the state average of $3,258. Similarly, one-bedroom units at Crestwood Village South are available for $669, while rental prices in Marion County reach $2,917 and Indiana averages $3,300. Even two-bedroom apartments stand out at $869 compared to $2,997 in Marion County and $3,208 statewide. These figures highlight Crestwood Village South as a cost-effective option for those seeking quality housing without breaking the bank.

Floor plansCrestwood Village SouthMarion CountyIndiana
Studio$554$2,869$3,258
1 Bedroom$669$2,917$3,300
2 Bedrooms$869$2,997$3,208

Overall Review of Crestwood Village South

Pros

  • pro The maintenance staff at Crestwood South are praised for clearing sidewalks and the lot after snowfalls, even in extreme cold, enabling safe outdoor movement for residents.
  • pro The staff are described as friendly, professional, and going above and beyond to ensure residents are comfortable and cared for.
  • pro Crestwood Village South is depicted as clean, well-kept, and secure, with a welcoming, homey atmosphere.
  • pro The community offers a rich array of activities, transportation options, wellness services, and events that keep residents engaged.
  • pro Utilities are included and courtesy transportation is provided, making daily life more convenient for residents.
  • pro The dining area is inviting with good food, and the staff are courteous and attentive.
  • pro The maintenance team and leadership are praised for responsiveness and genuinely caring for residents' needs.
  • pro Many reviewers express high satisfaction and would recommend Crestwood Village South as a great place to live.

Cons

  • pro Management doesn’t care about bed bugs and uses cheap products instead of proper treatment.
  • pro Upper management dismissed residents’ bed bug concerns, insisting on cheap solutions.
  • pro The complex is filthy, with bed bug–infested furniture left outside near dumpsters, signaling neglect in housekeeping.
  • pro The on-site manager is uncaring and abusive, yelling at residents and threatening fines.
  • pro The facility has serious maintenance issues: weak flooring, crumbling shower walls, and a non-draining refrigerator.
  • pro Winter safety is neglected: sidewalks and parking lots aren’t cleared, ice forms, and pests like mice and roaches are reported.
  • pro There is high staff turnover and a lack of transparency, including abrupt closure or phase-out of the assisted living services.
  • pro Residents report unsafe conditions due to gangs and lack of secure apartments.
  • pro They engage in questionable financial practices, such as charging extra rent during end-of-life hospice care and delaying refunds.
  • pro Outdated, loud HVAC units and slow, ineffective maintenance; staff are perceived as lazy or incompetent.

Review

Crestwood Village South is best suited for active, budget-conscious seniors who want an all-in-one living environment where independence is supported by extensive amenities, built-in maintenance, and a steady flow of social and wellness activities. The campus-friendly layout, multiple buildings, on-site transportation, and a robust calendar of events make it ideal for residents who value community engagement as a core part of daily life. It Rewards residents who enjoy convenience: utilities bundled into one rent, access to fitness spaces, a cafeteria, and easy access to services without leaving the property. This is not a small, quiet retreat; it is a bustling, self-contained community that works best for those who thrive in a socially rich setting and can navigate a large, sometimes busy campus.

Those who should carefully consider alternatives include seniors who require high-touch medical care on a daily basis or who have delicate, ongoing health needs that demand constant clinical attention. Several reviews flag issues that can sting for highly sensitive occupants, the presence of pests in some units, mold and aging infrastructure in others, and inconsistent maintenance response. Rent and add-on charges can also escalate, which may be unacceptable for fixed-income budgets or for families seeking near-term predictability. For residents with uncompromising standards for building upkeep, or for those who prize a smaller, quieter environment, a boutique, more tightly managed community could be a better fit. Prospective movers should benchmark current pricing against what is truly included and confirm the condition of their specific unit and building.

The strongest positives, the inclusive cost model, the breadth of activities, and the staff’s genuine willingness to help, tend to offset a fair share of the drawbacks for many residents. Utilities included in rent reduce monthly bookkeeping complexity, and courtesy transportation, on-site dining options, and an active enrichment program keep daytime routines varied and engaging. Maintenance responsiveness, a secure, walkable campus, and a roster of social events help residents feel safe and connected, which matters as independence is maintained. When the housing feels cared for and the grounds are well kept, those benefits can significantly outweigh occasional maintenance gaps or bottlenecks in service, particularly for residents who prize social vitality and a sense of belonging.

On the operational side, Crestwood Village South delivers a well-maintained environment with strong security and accessible infrastructure. The property features elevators in most buildings, multiple gyms, a bistro-style dining area, and a busy calendar of clubs and outings. Residents repeatedly praise the staff for friendliness and professionalism, and many note that on-site nurses or assisted living options are available, providing a smoother continuum of care should needs evolve. The campus-wide commitment to keeping common areas clean and welcoming reinforces a perception of reliability that many families seek when selecting a long-term home. Yet, the inconsistency of some experiences, especially around custodial duties, pest control, and responsiveness in older units, serves as a reminder that a tour of current residences is essential before committing.

Management dynamics emerge as a decisive fault line in several reviews. Many residents laud certain managers and the on-site leadership team for being accessible, empathetic, and proactive; others recount abrupt or disengaged interactions, turnover that unsettles routines, and policies that feel unempathetic or opaque. This variability translates into real consequences: a resident-facing culture that feels stable and collaborative in some buildings, and a perception of drift and rigidity in others. For families prioritizing steady leadership and transparent decision-making, especially anything touching pricing, contracts, or transitions to assisted living, direct conversations with current building managers and a transparent, written explanation of any changes are non-negotiable steps.

Ultimately, Crestwood Village South offers a compelling value proposition for the right resident. It excels for independents who want a vibrant social fabric, dependable maintenance, and the security of living on a large, well-kept campus with convenient access to services and transportation. Potential movers should enter with eyes open: investigate the condition of the specific apartment, verify the true price ceiling, and probe for pest control history, mold occurrences, and elevator reliability. Ask how the campus manages staff turnover and how continuity of care is maintained if assisted living needs emerge. If a family seeks a continuum of care within one community and values a lively, people-centered atmosphere, Crestwood Village South remains a strong contender, just not a guaranteed fit for every risk profile or every budget. A rigorous in-person tour, questions about building-specific issues, and a clear expectation-setting conversation are the smart next steps.

Features

Housing

  • 181 resident community capacity 181 resident community capacity

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Indianapolis International (11 miles away) Indianapolis International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Crestwood Village South is an assisted living community located in Indianapolis, IN. With a variety of amenities and care services, it offers a comfortable and supportive environment for seniors looking for assistance with daily living tasks while maintaining their independence.

The community features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming needs. Residents can also enjoy cable or satellite TV in their fully furnished apartments. Community-operated transportation is available for shopping trips or social outings.

For those who enjoy technology, Crestwood Village South provides a computer center with Wi-Fi/high-speed internet access. Residents can stay connected with loved ones or pursue their interests online. Meals are served in a dining room with restaurant-style dining, offering delicious and nutritious options for special dietary restrictions.

To keep residents active and engaged, the community offers a fitness room and gaming room. There is also an outdoor garden space where residents can enjoy fresh air and nature. A small library provides opportunities for reading and relaxation.

Care services provided include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. The staff also assists with medication management to ensure proper dosage and scheduling.

The community arranges transportation for non-medical purposes as well as to doctor's appointments. Move-in coordination is also provided to ease the transition process for new residents.

Crestwood Village South offers a range of activities to enhance the residents' quality of life. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the staff. Concierge services are available to assist residents with any individual needs or requests they may have.

The location of Crestwood Village South is convenient with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. Additionally, there are hospitals in close proximity ensuring easy access to medical care if needed.

Overall, Crestwood Village South is an assisted living community that provides a nurturing and inclusive environment for seniors. With its array of amenities, care services, and engaging activities, it offers a comfortable and fulfilling lifestyle for residents.

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Nearby Places of Interest

This part of Indianapolis, Indiana, offers a variety of amenities and services that may appeal to seniors looking for a convenient and comfortable living environment. With multiple physicians, pharmacies, and hospitals within close proximity, residents can easily access healthcare services. Additionally, the presence of cafes and restaurants such as McDonald's, Chick-Fil-A, and Starbucks provide dining options for those who may prefer eating out or grabbing a quick meal. Places of worship like Suburban Baptist Church and Our Lady Of The Greenwood Catholic Church offer spiritual support and community connections. Parks like Westside Park and Craig Park provide opportunities for outdoor recreation and relaxation. Overall, this area provides a mix of essential services, dining options, recreational facilities, and community resources that cater to the needs and interests of seniors.

Physicians

  • Johnstone Family Practice (0.3 miles)
  • Greenwood Orthopedics (1 miles)
  • Community Heart and Vascular Physicians (1 miles)
  • James B Records (1.1 miles)
  • Clown Pediatrics PC (1.2 miles)
  • Midwest Eye Institute (1.2 miles)
  • Complementary Medicine Center (1.2 miles)

Restaurants

  • McDonald's (0.4 miles)
  • Chick-Fil-A (0.7 miles)
  • On The Border Mexican Grill & Cantina (0.9 miles)
  • Portillo's Hot Dogs (1.2 miles)
  • McDonald's (1.4 miles)
  • Ale Emporium Greenwood (1.7 miles)
  • The Tailgate (1.7 miles)

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)

Hospitals

  • Community Hospital South (1 miles)
  • Valle Vista Health System (2.4 miles)
  • OrthoIndy South (2.5 miles)
  • St Francis Hospital Breast Center (5.3 miles)
  • Family Physicians Of Johnson County (5.4 miles)

Transportation

  • Greenwood Municipal Airport (1.5 miles)

Places of Worship

  • Suburban Baptist Church (1.6 miles)
  • Our Lady Of The Greenwood Catholic Church (2.3 miles)
  • Living Word Bible Church (2.5 miles)
  • Greenwood Christian Church (3.8 miles)
  • Redeemer Bible Church (4.1 miles)
  • Grace Assembly of God (4.6 miles)
  • New Hope Church (4.9 miles)

Cafes

  • Starbucks (1.8 miles)
  • Starbucks (2.6 miles)
  • Starbucks (3.1 miles)
  • Starbucks (4.4 miles)

Parks

  • Westside Park (2 miles)
  • Craig Park (2.5 miles)
  • Freedom Park Dog Park (3.4 miles)
  • Meridian Woods Park & Neighborhood (3.5 miles)
  • University Playground (4.1 miles)
  • Country Gate Park (5.1 miles)
  • Procter Park (5.4 miles)

Frequently Asked Questions

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