494 South Emerson Avenue Suite I-2, Greenwood, IN 46143
For more information about senior living options: (844) 490-3973
The Personal Care Assistant from Senior Helpers was pleasant, proactive, respectful, and kind to the parents. The owner of Senior Helpers, Dean, was helpful and considerate and never pushed the client in any particular direction. The telephone response staff at Senior Helpers were excellent, always providing a call back if a message was left and being efficient and helpful with scheduling. Working with Senior Helpers has been a very good experience for the reviewer, as they have always done their best to accommodate them on short notice. The client had a very good talk with a representative from Senior Helpers and is considering going with them when they bring their father home.When it comes to arranging care visits for an elderly loved one, finding a reliable and trustworthy service is of utmost importance. Unfortunately, not all experiences with senior care agencies are positive. One dissatisfied client shares their frustration with Senior Helpers, emphasizing their unreliability. The client recounts numerous instances where caregivers failed to show up without notice, causing unnecessary stress for their 93-year-old mother. Moreover, the lack of consistency in caregivers' quality and the company's failure to accommodate their request for specific caregivers ultimately led the client to end their service after just a few weeks.
While this particular review highlights the negative experience with a local franchise of Senior Helpers, it is important to note that others may have had more positive outcomes with different branches of the organization. Nevertheless, the reviewer warns readers to be cautious and hold these services accountable from the very beginning.
On a more positive note, another client speaks highly of Dean, the owner of Senior Helpers. They commend him for his helpfulness and considerate approach when considering care options for their parents. Dean never pushed them in any particular direction and instead listened carefully to their needs and provided exactly what they asked for.
In terms of customer service, Senior Helpers excelled in phone responsiveness and scheduling staff efficiency according to one reviewer. They appreciated receiving call backs promptly when leaving messages and found the scheduling staff both efficient and helpful.
In terms of the actual care provided by Senior Helpers' Personal Care Assistants (PCAs), there were success stories as well. One satisfied customer describes their PCA as pleasant, proactive, respectful, and kind towards their parents. This positive interaction indicates that there are caring individuals within Senior Helpers who strive to provide excellent support.
Finally, amidst mixed reviews about Senior Helpers' overall reliability and quality of caregivers, another customer found working with them to be a very good experience overall. This individual values how accommodating they have been on short notice and intends to continue using their services in the future.
In summary, Senior Helpers receives both praise and criticism in these reviews. It is clear that reliability and consistency in caregiver attendance are key issues to address, as some clients experienced multiple no-shows without notice. However, there are also positive aspects highlighted, such as the helpfulness of the owner and the professionalism of phone response staff. Ultimately, potential clients should approach Senior Helpers with caution and clearly communicate their expectations from the start to ensure a satisfactory experience.
Kitchenette
BBQs or picnics
Holiday parties
Resident band or musiciansSenior Helpers of Greenwood, IN is an exceptional assisted living community located in the heart of Greenwood, Indiana. Our community is dedicated to providing compassionate and personalized care to seniors who need assistance with their daily activities.
At Senior Helpers, we understand the importance of a vibrant social life for our residents. That's why we organize various engaging activities throughout the year, including lively holiday parties that bring joy and festive spirit to our community. We also take pride in hosting regular performances by talented resident bands or musicians, providing entertainment and fostering a sense of camaraderie among our residents.
Convenience is key at Senior Helpers of Greenwood, IN. We are surrounded by numerous amenities that cater to every need. With three cafes nearby, our residents can enjoy a delightful cup of coffee or grab a quick bite whenever they desire. For those seeking tranquility and nature's beauty, seven parks are just a stone's throw away, offering scenic walkways and opportunities for outdoor recreation.
Healthcare accessibility is paramount in our community. With 11 pharmacies nearby, our residents can conveniently access their medications and healthcare supplies with ease. Furthermore, 20 physicians in close proximity ensure that medical attention is readily available whenever necessary. In case of emergencies or specialized care needs, four hospitals are located within reach.
Culinary enthusiasts will appreciate the abundance of dining options surrounding Senior Helpers. With 33 restaurants nearby offering diverse cuisines, our residents can indulge in delicious meals without having to venture far from home.
Transportation services are provided near our community for added convenience and ease of travel for those wishing to explore the local area or attend appointments outside the facility.
Lastly, we understand the significance of faith and spirituality for many individuals. Hence, we have six places of worship situated close by so that all religious affiliations are respected and supported within our community.
At Senior Helpers of Greenwood, IN, we prioritize creating an enriching living environment where each resident feels secure while enjoying a fulfilling and engaging lifestyle.
Senior Helpers of Greenwood, IN is located at 494 South Emerson Avenue Suite I-2, Greenwood, IN 46143 in Johnson County, Indiana
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