Concordia Village at Tampa

Pros

• The community offers 24/7 nursing care and has friendly, accommodating staff.
• Residents appreciate the individual care provided by the personnel, who are described as spectacular, caring, and gentle.
• Michele Caruso is praised for going above and beyond to assist residents in a timely manner.
• Many residents have found the facility to be impressive and well-run, enjoying numerous activities and making new friends.
• One resident reported feeling rejuvenated and much younger after moving in, thanks to the fantastic staff and terrific food.
• Families noted that the facility has professional management and dedicated staff who genuinely care about the residents’ well-being.
• Overall feedback from several residents identifies this community as being among the best they explored due to its quality of care and reasonable pricing.

Cons

• The facility provides poor quality health care in the MED/Rehab center.
• Most of the CNAs assigned to the resident were extremely rude and unprofessional.
• The nursing staff did not treat the resident with dignity or respect nor make her living environment comfortable.
• A particular CNA forced the resident to use a bed pan instead of allowing her to make her own independent choices.
• Another CNA forced the resident to sit up in her wheelchair for over five hours despite her complaints of back pain.
• Families often felt ignored by the nursing staff, who treated them as if they were bothering them when seeking information or assistance.
• The overall behavior of the nursing staff was highly unprofessional, with questionable skills exhibited by many CNAs.
• The resident developed multiple serious infections and is now on a ventilator fighting for her life after being admitted to this facility.
• One family member stated that they would not recommend this facility for either long-term or short-term treatment due to their negative experiences.

Review

In exploring various senior living communities, St. Joseph’s John Knox Village has received a mixed yet compelling array of feedback from current residents and their families. Many reviewers appreciate the community’s emphasis on quality care and the friendly atmosphere cultivated by the staff. One of the standout features highlighted is the availability of 24/7 nursing care, which provides peace of mind for families who are concerned about their loved ones' health and safety. The positive experiences shared by several residents indicate a well-run facility where both staff and residents foster a welcoming environment.

A prominent feature at John Knox Village is its buy-in model, which grants priority to residents who have made a financial investment in their living arrangements. This approach seems to cultivate a sense of community among these residents, as they enjoy first access to services and amenities. However, this model also leads to an extensive waiting list for newcomers, illustrating the popularity and demand for living within this high-rise community. Those who have moved in speak highly of their newfound friendships and social engagements, suggesting that the community not only delivers medical support but also enhances emotional well-being through active participation in various activities.

While many reviews celebrate the dedication of individual staff members, particularly in delivering personalized care, there are contrasting accounts regarding staff professionalism that raise significant concerns. Some family members express profound satisfaction with certain caregivers—acknowledging specific team members like Michele Caruso for her exceptional support—while others report unprofessional conduct among some certified nursing assistants (CNAs). Instances of rude behavior and neglectful treatment emerged as common themes among negative reviews concerning personal care standards within the rehabilitation center.

A notably troubling incident involved allegations against CNAs speaking harshly to a resident recovering from a stroke and disregarding their dignity during routine assistance tasks. Reports detail scenarios where residents felt stripped of autonomy in favor of convenience for workers; for instance, forcing patients into uncomfortable positions or denying them choices between hygiene products based solely on staffing preferences rather than patient needs. Such actions create an uncomfortable atmosphere that raises concerns over whether vulnerable seniors are receiving compassionate and dignified treatment as promised.

Amidst these mixed reviews lies a clear necessity for management to address underlying issues related to employee training and retention. A consistent theme across both positive and negative perspectives is that while some employees embody kindness and professionalism, there remains an alarming contrast with others exhibiting little regard for resident welfare or effective communication with family members seeking information about care routines or protocols.

Finally, it's important to highlight how dissatisfaction regarding health services can severely impact overall patient outcomes—a sentiment echoed by the family member whose elderly mother faced numerous health setbacks since her admission to John Knox Village's rehab center. Instances involving severe infections leading ultimately to her needing ventilation underscore critical lapses that extend beyond mere inconvenience; they point towards systemic failures that cannot be overlooked by administration if patient safety is truly prioritized.

Overall, St. Joseph’s John Knox Village exemplifies both extraordinary potential in promoting healthy senior living options while simultaneously confronting substantial challenges related to staffing quality and accountability in caregiving practices. For prospective residents or their families considering this facility—especially those facing serious health needs—it is crucial to weigh these varied testimonials carefully before making such important decisions pertaining to long-term care.

This part of Tampa, Florida offers a convenient location with various healthcare facilities such as ambulatory surgery centers, diagnostic institutes, and hospitals within close proximity. There are several pharmacies nearby for easy access to medications. Additionally, there are cafes and restaurants in the area providing dining options. Transportation options include train stations for easy travel around the city. Places of worship and parks are also available for spiritual and recreational activities. Overall, this area provides a well-rounded community with essential services and amenities suitable for senior living.

Physicians

• Ambulatory Surgery Center - Tampa (0.4 miles)
• University Diagnostic Institute (0.9 miles)
• Moffitt McKinley Outpatient Center (1.4 miles)
• Children's Health Center (1.7 miles)
• ForCare Medical Center (3.1 miles)
• Florida Medical Clinic (4.6 miles)
• Innovision Eyecare & Eyeware (5 miles)

Hospitals

• AdventHealth Tampa (0.4 miles)
• Florida Hospital Tampa (0.5 miles)
• H Lee Moffitt Cancer Center (0.5 miles)
• Florida Hospital Carrollwood (6.6 miles)
• St Joseph's Hospital (7 miles)

Pharmacies

• Walgreens (0.6 miles)
• Winn-Dixie (1.2 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.7 miles)
• Winn-Dixie (2.7 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (2.8 miles)
• Starbucks (5.5 miles)
• King State (7.2 miles)
• Starbucks (7.9 miles)
• Panera Bread (7.9 miles)

Restaurants

• Cracker Barrel (1 miles)
• Chick-Fil-A (1 miles)
• Acropolis Greek Taverna (1 miles)
• Chick-Fil-A (1.3 miles)
• Portillo's Hot Dogs (1.6 miles)
• Chick-Fil-A (1.7 miles)
• McDonald's (1.7 miles)

Transportation

• Stanleyville Train Station (2.3 miles)
• Nairobi Train Station (2.4 miles)

Places of Worship

• Grace Family Church (4.4 miles)
• St Paul Catholic Church (5.4 miles)
• Idlewild Baptist Church (6.2 miles)
• Vishnu Mandir (7.6 miles)

Theaters

• AMC Highwoods 2 (5.1 miles)
• AMC Veterans 24 (8.1 miles)

Parks

• Nye Park (5.6 miles)
• Rivercrest Park (6.3 miles)
• Grant Park (6.4 miles)
• Carrollwood Village Park (6.7 miles)