Excel Care Center in Tampa, FL
Save2811 Campus Hill Drive, Tampa, FL 33612
For more information about senior living options: (844) 490-3973
Excel Care Center in Tampa is best suited for families that prioritize aggressive rehabilitation and skilled nursing as the centerpiece of care, with a strong emphasis on getting residents back home. The community earns its keep when the goal is a robust PT/OT program, wound care, and thoughtful discharge planning delivered by a hands-on therapy team and attentive nurses. For seniors needing a rehab-focused stay, this facility offers a clear pathway to regained independence, backed by a warm, home-like environment that many residents applaud.
On the upside, the therapy department is repeatedly described as outstanding, with staff who push progress and tailor exercises to individual goals. Nursing and CNAs are frequently praised for genuine kindness, patience, and accessibility, and the overall atmosphere is seen as clean, welcoming, and family-friendly. Families also highlight effective admissions coordination, frequent progress updates, and strong discharge planning that helps transition residents safely back to their homes. When the care direction centers on rehabilitation, these elements create meaningful, measurable improvements.
Yet several reviews raise red flags that cannot be dismissed. Food quality and dietary oversight appear inconsistent, with some clients feeling meals lack variety, taste, or consideration for conditions like diabetes. Communication gaps and administrative friction surface in critiques, including experiences where front-desk interactions or overall leadership responsiveness left family members feeling out of the loop. There are also distressing accounts of neglect or unsafe conditions, including reports of falls or inadequate attention to residents' daily needs. Taken together, the negative experiences complicate the decision, especially for families seeking a consistently smooth operation.
The key pros do offset some of these concerns - but only to a point. For families whose priority is tangible rehabilitation outcomes, skilled therapists, and staff who remember residents by name, the positives can outweigh the negatives, particularly when discharge outcomes are favorable and families can stay closely involved. The compassionate bedside care and the governance around therapy and wound care provide a strong foundation that many reviewers credit with real, patient-centered gains. However, when administrative reliability or daily nourishment and safety routines falter, the overall confidence needed for long-term placement or extended stays wanes.
Decision-making guidance is essential. Prospective families should insist on a candid tour focused on daily operations: speak to the therapy director and unit managers about staffing levels, incident reporting, and how falls are prevented; request to observe meal service, dietary planning, and any diabetes or allergy accommodations; and probe communication pathways, including who to contact after hours. It is prudent to ask for recent safety or quality metrics, talk with current families about how updates are delivered, and gauge the consistency of care across shifts. Seeing the facility with a critical eye - especially the nonskilled areas - will reveal whether the atmosphere matches the rehab strengths the center is known for.
In the end, Excel Care Center stands out as a rehab-forward option with remarkable therapy talent and a caring nursing backbone. The strongest endorsement comes from those who experienced meaningful improvement and smooth discharge planning, often accompanied by a palpable sense of the staff treating residents like family. But potential buyers should not overlook recurring concerns about administration, nutrition, and safety. If these domains matter for longer-term stability or a more uniform day-to-day experience, exploring alternatives remains a prudent strategy. A disciplined due diligence process - rooted in tours, conversations with multiple staffers, and a review of recent incident and dietary records - will determine whether this community aligns with the care goals and risk tolerance of the family.
The Excel Care Center in Tampa, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming standards. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided to help residents get around the area conveniently. There is also a computer center for residents who want to stay connected with friends and family online.
A spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the facility's staff. Special dietary restrictions, such as diabetes diet, are accommodated to meet individual needs. Housekeeping services keep the living spaces clean and tidy for optimal comfort.
Residents have access to various recreational facilities within the community. The fitness room allows them to engage in physical exercise and stay active. A gaming room provides opportunities for socialization and enjoyment through games and activities. Outdoor spaces like gardens offer a tranquil environment where residents can relax and appreciate nature.
For intellectual pursuits, there is a small library where residents can borrow books or engage in quiet reading time. Wi-Fi/high-speed internet connectivity is available throughout the facility for those who want to browse the web or communicate digitally.
Care services at Excel Care Center include 24-hour call system and supervision, ensuring that assistance is readily available whenever needed. Trained staff provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
In addition to physical care, mental wellness programs are offered to address emotional well-being. Transportation arrangements for non-medical purposes are made for convenient outings or errands outside the facility. Transportation for doctor's appointments is also provided.
Residents can participate in a variety of activities designed to promote engagement and social interaction. Concierge services are available for personalized assistance with various needs. Fitness programs encourage residents to stay active and maintain healthy lifestyles. Planned day trips and scheduled daily activities provide opportunities for exploration, entertainment, and stimulation. Resident-run activities allow residents to take the lead in organizing events and creating a vibrant community spirit.
The Excel Care Center is conveniently located near several amenities. There are three cafes, nineteen pharmacies, eight physicians' offices, fourteen restaurants, two transportation options, two places of worship, and three hospitals nearby for easy access to additional services and resources.
Overall, the assisted living community at Excel Care Center offers a comprehensive range of amenities and care services tailored to the needs of its residents. The facility aims to create a comfortable and supportive environment that promotes physical, mental, and emotional well-being while providing convenient access to various local amenities.
Excel Care Center is located at 2811 Campus Hill Drive, Tampa, FL 33612 in Hillsborough County, Florida
Excel Care Center on seniors.fyi includes 9 photos including images showing interior, bathroom, rehabilitation, exercise equipment, therapy room, workspace, bedroom, healthcare, and more.
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