Excel Care Center
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Rehabilitation
2811 Campus Hill Drive, Tampa, FL 33612
For more information about senior living options: (844) 490-3973
The staff at Excel Rehab is friendly and knowledgeable about the patients' needs, providing good care. Residents enjoy a variety of activities, such as art classes, karaoke, and games, enhancing their rehabilitation experience. Many reviewers appreciate the cleanliness and orderliness of the facility during their visits. The food offered at Excel is well-received by residents, with options available for those who might not like the standard meals. Reviewers express satisfaction with specific therapists and aides who provided excellent support and helped improve mobility. Family members report positive experiences regarding their loved ones receiving care at Excel Rehab Center. The private rooms at Excel are spacious, contributing to a comfortable living environment for residents. Management is described as caring and responsive to concerns raised by families of patients.
The facility provided inadequate care, leading to serious neglect of patients. Staff communication was poor and unprofessional, causing confusion for families. Patients experienced significant neglect, including untreated bed sores and lack of basic hygiene. Management was described as terrible, with calls for leadership changes and staff education. Several patients fell within a short time frame, raising concerns about safety and oversight. The food quality was consistently criticized as horrible compared to other facilities. One reviewer expressed feeling ignored and abandoned when seeking help for their loved one. A family member's experience on the non-skilled side of the facility resulted in a noticeable decline in care quality. The facility's organization was described as chaotic, impacting patient care negatively. There were reports of patients being discharged in dirty clothes and without proper grooming or hygiene measures taken during their stay.Excel Rehabilitation and Health Center is a facility that has garnered a wide range of reviews from families who have utilized its services. Many reviewers express strong contrasting opinions regarding the quality of care, organization, food, and overall patient experiences. Some moments in these reviews highlight significant shortcomings that leave family members feeling frustrated and concerned for their loved ones’ well-being.
On one hand, several reviewers have shared disheartening accounts about neglect within the facility. For example, one family member described their mother’s experience as traumatic, stating that she felt abandoned after her cries for help went unanswered during her brief two-day stay following a hospital rehab. This situation escalated to the point where she had to call 911 due to her belief that no one was attending to her needs. Similarly, another reviewer recounted the experience of their father, who arrived with multiple changes of clothes but left wearing dirty garments, raising concerns about personal hygiene standards during his month-long stay. Bed sores and severely neglected conditions were acute issues as reported by another reviewer whose father was found unresponsive in the hospital after being transferred out of Excel's skilled care unit.
In contrast to these negative experiences, other reviewers communicated a more positive outlook on Excel Rehabilitation and Health Center. They praised various aspects such as friendly staff members who genuinely care for patients and an organized environment during visits. Activities offered at the facility—like art classes and karaoke—were highlighted by some guests as enjoyable features that contributed positively to residents’ morale. Specific praise was directed toward certain therapists like Brian and Jennifer for effectively assisting patients in regaining mobility after rehabilitation sessions.
The management received mixed feedback; while some asserted that administrators were responsive and caring when problems arose, others criticized leadership severely. One harsh review demanded sweeping changes in management practices citing incompetence among unit managers and poor communication channels as major hurdles affecting patient care quality overall. The level of frustration culminated with calls for accountability towards those responsible for overseeing operations within Excel.
Food served at the facility also elicited divided opinions among reviewers. Several commented on unsatisfactory meal options; some even resorted to purchasing food externally rather than relying on what was provided by Excel. Food quality became an especially pronounced issue when contrasted with other facilities, indicating there is considerable room for improvement in this area given its direct impact on residents’ satisfaction during recovery.
Despite these criticisms surrounding aspects of operation such as staff communication skills or hygiene protocols, there are many voices advocating for Excel based on positive personal experiences. Individuals noted exceptional service from CNAs (Certified Nursing Assistants) who provided compassionate care while fostering engaging activities onsite; these testimonials reflect the facility’s potential strength in building rapport between staff and patients despite systemic issues highlighted by others.
Ultimately, Excel Rehabilitation and Health Center’s reputation is characterized by stark contrasts amongst user experiences—a mixture of success stories alongside alarming reports of neglectfulness leading to severe health consequences for some residents. Those considering sending loved ones here would benefit from a thorough assessment based on current information while weighing both commendable attributes against documented grievances echoed through various reviews.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tampa International (9 miles away) St. Petersburg-Clearwater International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Excel Care Center in Tampa, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming standards. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided to help residents get around the area conveniently. There is also a computer center for residents who want to stay connected with friends and family online.
A spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the facility's staff. Special dietary restrictions, such as diabetes diet, are accommodated to meet individual needs. Housekeeping services keep the living spaces clean and tidy for optimal comfort.
Residents have access to various recreational facilities within the community. The fitness room allows them to engage in physical exercise and stay active. A gaming room provides opportunities for socialization and enjoyment through games and activities. Outdoor spaces like gardens offer a tranquil environment where residents can relax and appreciate nature.
For intellectual pursuits, there is a small library where residents can borrow books or engage in quiet reading time. Wi-Fi/high-speed internet connectivity is available throughout the facility for those who want to browse the web or communicate digitally.
Care services at Excel Care Center include 24-hour call system and supervision, ensuring that assistance is readily available whenever needed. Trained staff provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.
In addition to physical care, mental wellness programs are offered to address emotional well-being. Transportation arrangements for non-medical purposes are made for convenient outings or errands outside the facility. Transportation for doctor's appointments is also provided.
Residents can participate in a variety of activities designed to promote engagement and social interaction. Concierge services are available for personalized assistance with various needs. Fitness programs encourage residents to stay active and maintain healthy lifestyles. Planned day trips and scheduled daily activities provide opportunities for exploration, entertainment, and stimulation. Resident-run activities allow residents to take the lead in organizing events and creating a vibrant community spirit.
The Excel Care Center is conveniently located near several amenities. There are three cafes, nineteen pharmacies, eight physicians' offices, fourteen restaurants, two transportation options, two places of worship, and three hospitals nearby for easy access to additional services and resources.
Overall, the assisted living community at Excel Care Center offers a comprehensive range of amenities and care services tailored to the needs of its residents. The facility aims to create a comfortable and supportive environment that promotes physical, mental, and emotional well-being while providing convenient access to various local amenities.
Excel Care Center is located at 2811 Campus Hill Drive, Tampa, FL 33612 in Hillsborough County, Florida
Excel Care Center on seniors.fyi includes 9 photos including images showing interior, bathroom, rehabilitation, exercise equipment, therapy room, trees, road, landscaping, and more.
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Interior
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Building
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Exercise Equipment
Office
Rehabilitation
