Excel Care Center in Tampa, FL

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  • Interior

    Trash on a tiled floor near a door.
  • Decor

    A well-lit waiting room with comfortable chairs and a reception desk.
  • Building

    Entrance to a facility with a sign labeled 'EXCEL' amid lush greenery.
  • Bedroom

    A simple hospital room with a single bed and basic furnishings.
  • Bathroom

    A bathroom sink with a metallic faucet and drain.
  • Exercise Equipment

    A rehabilitation room equipped for physical therapy with exercise equipment.
  • Office

    A well-organized office space with wooden flooring and multiple desks, featuring overhead lighting and a large window at the back.
  • Rehabilitation

    A spacious rehabilitation therapy room with various exercise equipment.

Excel Care Center in Tampa, FL

2811 Campus Hill Drive, Tampa, FL 33612

For more information about senior living options: (844) 490-3973

3.7 from 110 reviews
5 stars
68
4 stars
7
3 stars
1
2 stars
1
1 stars
33

Skilled Nursing Facility

Overall Review of Excel Care Center

Pros

  • pro Excel Care Center is a wonderful place to be, with staff who are thoughtful and caring toward patients.
  • pro The therapy team is amazing and helps residents improve strength and mobility.
  • pro The stay is characterized by a warm environment, attentive care, and a sense of community.
  • pro The admissions team and nursing staff are professional, friendly, and genuinely supportive.
  • pro The facility is clean, welcoming, and offers engaging activities for residents.
  • pro Nurse Alyssa is repeatedly praised for her kindness, compassion, and dedication to patients.
  • pro Many reviewers would highly recommend Excel Care Center to loved ones.
  • pro The atmosphere is home-like and the staff go above and beyond to care for residents.

Cons

  • pro A reviewer stated that the food was awful and inedible for recovering patients.
  • pro The staff were described as extremely unprofessional and disrespectful, including a nurse who threatened to "play the race card."
  • pro The facility was said to provide no real care, no compassion, and no professionalism.
  • pro Several reviewers alleged neglect and lack of basic care.
  • pro One reviewer warned others not to send their loved ones, calling the facility a prison camp.
  • pro A reviewer described a patient as being left dirty and not bathed, implying poor hygiene.
  • pro Administration was criticized for poor communication and unresponsiveness.
  • pro An account described bedsores and pills left in the patient's mouth, with the patient dying two days later.
  • pro Another reviewer claimed the staff prioritized making money over rehabilitating residents.

Review

Excel Care Center in Tampa is best suited for families that prioritize aggressive rehabilitation and skilled nursing as the centerpiece of care, with a strong emphasis on getting residents back home. The community earns its keep when the goal is a robust PT/OT program, wound care, and thoughtful discharge planning delivered by a hands-on therapy team and attentive nurses. For seniors needing a rehab-focused stay, this facility offers a clear pathway to regained independence, backed by a warm, home-like environment that many residents applaud.

On the upside, the therapy department is repeatedly described as outstanding, with staff who push progress and tailor exercises to individual goals. Nursing and CNAs are frequently praised for genuine kindness, patience, and accessibility, and the overall atmosphere is seen as clean, welcoming, and family-friendly. Families also highlight effective admissions coordination, frequent progress updates, and strong discharge planning that helps transition residents safely back to their homes. When the care direction centers on rehabilitation, these elements create meaningful, measurable improvements.

Yet several reviews raise red flags that cannot be dismissed. Food quality and dietary oversight appear inconsistent, with some clients feeling meals lack variety, taste, or consideration for conditions like diabetes. Communication gaps and administrative friction surface in critiques, including experiences where front-desk interactions or overall leadership responsiveness left family members feeling out of the loop. There are also distressing accounts of neglect or unsafe conditions, including reports of falls or inadequate attention to residents' daily needs. Taken together, the negative experiences complicate the decision, especially for families seeking a consistently smooth operation.

The key pros do offset some of these concerns - but only to a point. For families whose priority is tangible rehabilitation outcomes, skilled therapists, and staff who remember residents by name, the positives can outweigh the negatives, particularly when discharge outcomes are favorable and families can stay closely involved. The compassionate bedside care and the governance around therapy and wound care provide a strong foundation that many reviewers credit with real, patient-centered gains. However, when administrative reliability or daily nourishment and safety routines falter, the overall confidence needed for long-term placement or extended stays wanes.

Decision-making guidance is essential. Prospective families should insist on a candid tour focused on daily operations: speak to the therapy director and unit managers about staffing levels, incident reporting, and how falls are prevented; request to observe meal service, dietary planning, and any diabetes or allergy accommodations; and probe communication pathways, including who to contact after hours. It is prudent to ask for recent safety or quality metrics, talk with current families about how updates are delivered, and gauge the consistency of care across shifts. Seeing the facility with a critical eye - especially the nonskilled areas - will reveal whether the atmosphere matches the rehab strengths the center is known for.

In the end, Excel Care Center stands out as a rehab-forward option with remarkable therapy talent and a caring nursing backbone. The strongest endorsement comes from those who experienced meaningful improvement and smooth discharge planning, often accompanied by a palpable sense of the staff treating residents like family. But potential buyers should not overlook recurring concerns about administration, nutrition, and safety. If these domains matter for longer-term stability or a more uniform day-to-day experience, exploring alternatives remains a prudent strategy. A disciplined due diligence process - rooted in tours, conversations with multiple staffers, and a review of recent incident and dietary records - will determine whether this community aligns with the care goals and risk tolerance of the family.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tampa International (9 miles away) Tampa International (9 miles away)
  • St. Petersburg-Clearwater International (19 miles away) St. Petersburg-Clearwater International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Excel Care Center in Tampa, FL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a beauty salon, allowing residents to pamper themselves and maintain their personal grooming standards. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided to help residents get around the area conveniently. There is also a computer center for residents who want to stay connected with friends and family online.

A spacious dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the facility's staff. Special dietary restrictions, such as diabetes diet, are accommodated to meet individual needs. Housekeeping services keep the living spaces clean and tidy for optimal comfort.

Residents have access to various recreational facilities within the community. The fitness room allows them to engage in physical exercise and stay active. A gaming room provides opportunities for socialization and enjoyment through games and activities. Outdoor spaces like gardens offer a tranquil environment where residents can relax and appreciate nature.

For intellectual pursuits, there is a small library where residents can borrow books or engage in quiet reading time. Wi-Fi/high-speed internet connectivity is available throughout the facility for those who want to browse the web or communicate digitally.

Care services at Excel Care Center include 24-hour call system and supervision, ensuring that assistance is readily available whenever needed. Trained staff provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time.

In addition to physical care, mental wellness programs are offered to address emotional well-being. Transportation arrangements for non-medical purposes are made for convenient outings or errands outside the facility. Transportation for doctor's appointments is also provided.

Residents can participate in a variety of activities designed to promote engagement and social interaction. Concierge services are available for personalized assistance with various needs. Fitness programs encourage residents to stay active and maintain healthy lifestyles. Planned day trips and scheduled daily activities provide opportunities for exploration, entertainment, and stimulation. Resident-run activities allow residents to take the lead in organizing events and creating a vibrant community spirit.

The Excel Care Center is conveniently located near several amenities. There are three cafes, nineteen pharmacies, eight physicians' offices, fourteen restaurants, two transportation options, two places of worship, and three hospitals nearby for easy access to additional services and resources.

Overall, the assisted living community at Excel Care Center offers a comprehensive range of amenities and care services tailored to the needs of its residents. The facility aims to create a comfortable and supportive environment that promotes physical, mental, and emotional well-being while providing convenient access to various local amenities.

Nearby Places of Interest

Pharmacies

  • Winn-Dixie (0.2 miles)
  • CVS Pharmacy (0.4 miles)
  • Walgreens (0.7 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • Winn-Dixie (2.2 miles)
  • Walgreens (2.5 miles)

Restaurants

  • Chick-Fil-A (0.4 miles)
  • Portillo's Hot Dogs (0.7 miles)
  • Chick-Fil-A (1.5 miles)
  • Cracker Barrel (1.6 miles)
  • McDonald's (1.9 miles)
  • Zeko's Express Grill (1.9 miles)
  • Acropolis Greek Taverna (2 miles)

Physicians

  • University Diagnostic Institute (0.4 miles)
  • Moffitt McKinley Outpatient Center (1 miles)
  • Ambulatory Surgery Center - Tampa (1.3 miles)
  • Children's Health Center (2 miles)
  • ForCare Medical Center (3.1 miles)
  • Innovision Eyecare & Eyeware (4.5 miles)
  • Tampa Bay Bone & Joint Center (4.6 miles)

Hospitals

  • H Lee Moffitt Cancer Center (0.5 miles)
  • Florida Hospital Tampa (0.9 miles)
  • AdventHealth Tampa (0.9 miles)
  • Florida Hospital Carrollwood (5.6 miles)
  • St Joseph's Hospital (7 miles)

Cafes

  • Starbucks (0.6 miles)
  • Starbucks (3.6 miles)
  • Starbucks (4.6 miles)
  • King State (6.3 miles)
  • Panera Bread (6.9 miles)

Transportation

  • Stanleyville Train Station (1.6 miles)
  • Nairobi Train Station (1.7 miles)

Places of Worship

  • Grace Family Church (4.6 miles)
  • St Paul Catholic Church (4.7 miles)
  • Idlewild Baptist Church (6.3 miles)
  • Vishnu Mandir (6.8 miles)

Parks

  • Rivercrest Park (5.4 miles)
  • Grant Park (5.9 miles)
  • Nye Park (6 miles)
  • Carrollwood Village Park (6.1 miles)
  • McKay Bay Nature Park (7.6 miles)

Theaters

  • AMC Highwoods 2 (6.1 miles)
  • AMC Veterans 24 (7.3 miles)

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