Northside Behavioral Health Center I is an assisted living community in Tampa, FL.
Information last verified:
12512 Bruce B Downs Boulevard, Tampa, FL 33612
For more information about senior living options: (866) 208-4318
Getting answers by phone is repeatedly described as difficult and slow.
Multiple reviews say the facility often does not answer calls, with people sent to voicemail or unable to get timely callbacks. Several reviewers also describe full mailboxes and trouble leaving messages, which adds frustration when trying to schedule or confirm care. One reviewer also says refill requests took months without a response.
Cleanliness and room conditions come up as recurring concerns.
Some reviews describe the environment as dirty, including reports of filthy common areas and unclean facilities. Beds are also criticized directly, with one person describing the bed as uncomfortable and another mentioning a smelly bed. There are additional complaints about basic room hygiene, such as issues with available cleanliness supplies and overall living conditions.
Several reviews question medication decisions and day-to-night safety.
Residents and family members describe concerns about medication management, including medication being withheld and requests not being addressed. Others report medication-related problems, such as a doctor prescribing medication without baseline bloodwork or changing seizure-related medication. A few reviewers also describe severe safety incidents or unmet medical needs during their stay, leading them to feel unsafe or neglected.
Staff responsiveness and professionalism are described very differently across reviews.
A number of reviews call out rudeness and dismissive behavior from front desk staff, therapists, or other staff members, often describing feeling unheard or disrespected. Other reviewers, however, describe helpful, supportive staff and say they felt listened to and worked with during stressful situations. Across reviews, the experience is not consistent, with some people praising specific staff while others describe unacceptable conduct.
Scheduling problems and rescheduling delays show up often.
Several reviews describe long waits for appointments, late starts, or days when an appointment is canceled or rescheduled unexpectedly. Others mention confusion about timing and difficulty getting details right, such as visitation-hour misunderstandings. For some reviewers, missed or delayed access to clinicians is described as worsening stress during an already difficult period.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
12 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Tampa International (9 miles away) St. Petersburg-Clearwater International (19 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesNorthside Behavioral Health Center I is located at 12512 Bruce B Downs Boulevard, Tampa, FL 33612 in Hillsborough County, Florida
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