12512 Bruce B Downs Boulevard, Tampa, FL 33612
For more information about senior living options: (844) 490-3973
The daytime staff were wonderful, showing kindness, patience, and professionalism. The staff are very friendly and helpful, and they are highly informed. Counselor Joseph is professional and reassuring. Nurse Rita was very nice. The therapist and psychologist are very sweet. The people are nice, they work with you, and they provide a good atmosphere. A few counselors are good. The counselor was attentive and provided helpful discharge planning. The first doctor was good.
They felt dismissed and disrespected when their therapist interrupted and refused to hear them out. They experienced neglect and a lack of safety from the night shift, in contrast to the daytime staff. They were denied critical medications for two days, risking their mental health. An open wound on their arm was left uncovered and appeared at risk of infection. Their COPD needs were ignored, with a pillow removed and requests for help ignored. The overall care environment was described as filthy, with rude and unprofessional staff. A nurse slept during a psych appointment and nearly slapped them for touching a laptop. Doctor visits were extremely brief, lasting only about three minutes. Phone support was consistently unresponsive, with lines often busy or voicemails left unreturned.This center is best suited for adults who are in acute psychiatric crisis and need an inpatient stabilization option in the Tampa area, but only for families who can actively supervise, advocate, and tolerate uneven care. When crisis demands immediate admission and there is a perceived need for quick intake and some daytime staff engagement, this facility can serve as a crisis stopgap. It is not ideal for those seeking consistently high-touch therapy, seamless medication management, or a consistently respectful environment, but it can work as a temporary holding place for patients who have few other immediate options and are prepared to push for clear accountability.
Those weighing alternatives should consider options if reliability, dignity, and steady follow-through matter. Families that cannot tolerate persistent phone issues, routine appointment cancellations, or staff who appear dismissive or overwhelmed will want to look elsewhere. If continuous therapeutic engagement, transparent medication management, clean, non-chaotic surroundings, and a proactive, patient-centered culture are non-negotiable, it is prudent to explore other Tampa providers with stronger track records for consistency and follow-up.
Pros that do surface in mixed reviews include several daytime staff members who are described as kind, patient, and professional, and a handful of clinicians who are perceived as knowledgeable and helpful in specific cases. When the system aligns - intake that happens with some immediacy, certain case workers who are reassuring, and a few discharge planners who actually map a pathway - these elements can offer meaningful relief during a peak crisis. However, even these positives are vulnerable to the broader pattern of inconsistency that colors the overall experience.
The dominant cons far outweigh the occasional bright spots. A recurring thread centers on the night staff's alleged neglect, with patients reporting denied medications, unsafe conditions for wounds, and basic comfort needs being unmet. The environment is frequently described as dirty and unkempt, with beds and rooms that fail to support recovery. Front-desk interactions are cited as rude or indifferent, and communications - whether for appointments, follow-ups, or transfers - are reported as unreliable, with voicemail boxes perpetually full and callbacks slow or absent. The combination of poor sanitation, disorganized routines, and weak responsiveness creates a climate where safety and dignity can feel compromised.
Clinically, the concerns extend beyond comfort to core patient safety and quality of care. Multiple accounts describe abrupt medication changes, insufficient medical oversight for chronic conditions, and poor attention to medical needs that can escalate risk during inpatient stays. The Baker Act process is sometimes misrepresented or mishandled, and dissenting voices about treatment plans are not consistently heard. Taken together, these factors create a pattern of experience that undermines trust and undermines the therapeutic potential of an inpatient stay. In practical terms, this is not a facility to rely on for steady, holistic mental health care over the long haul.
For families deciding what to do next, a concrete plan matters. If selecting this center, insist on meeting the primary care team and request direct channels to the case manager, social worker, and discharge planner. Confirm medication management procedures, ensure daily medical oversight, and push for timely follow-up appointments post-discharge. Consider parallel options in the area as a benchmark - facilities with stronger reputations for reliability, communication, and clean, safe environments - and use those comparisons to press for concrete assurances if staying. The bottom line: this center can stabilize in a crisis, but it requires diligent advocacy and a readiness to pursue alternatives when the care quality falters.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tampa International (9 miles away) St. Petersburg-Clearwater International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northside Behavioral Health Center I is an assisted living community located in Tampa, FL. Our center provides a comfortable and nurturing environment for individuals who require assistance with daily activities and healthcare coordination.
Our fully furnished community offers residents a range of amenities to enhance their daily living experience. This includes a spacious dining room where nutritious meals are prepared and served to accommodate special dietary restrictions. Additionally, our housekeeping services ensure that the community remains clean and well-maintained.
Residents can enjoy the serene outdoor space and garden, which provides a peaceful atmosphere for relaxation or socializing with fellow residents. For those who desire connectivity, we offer telephone access as well as Wi-Fi/high-speed internet.
The care services at Northside Behavioral Health Center I are designed to support residents in their daily lives. Our compassionate staff is available to assist with bathing, dressing, and transfers, ensuring that residents feel comfortable and safe. We also provide medication management and diabetes diet support for those with specific healthcare needs.
To promote an active lifestyle, we organize scheduled daily activities that cater to varying interests and abilities. These activities help foster a sense of community among residents while encouraging engagement and mental stimulation.
Located in close proximity to various amenities, our community offers convenience for our residents. There are three cafes nearby for social outings or casual dining options outside of the community. Residents also have easy access to 20 pharmacies and eight physicians for their healthcare needs. In addition, there are numerous restaurants, transportation options, places of worship nearby for further convenience.
At Northside Behavioral Health Center I, we prioritize the comfort and well-being of our residents by providing top-notch care services alongside an array of amenities and convenient access to nearby resources.
Northside Behavioral Health Center I is located at 12512 Bruce B Downs Boulevard, Tampa, FL 33612 in Hillsborough County, Florida
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