Northside Behavioral Health Center I in Tampa, FL

Information last verified:

12512 Bruce B Downs Boulevard, Tampa, FL 33612

For more information about senior living options: (844) 490-3973

2.3 from 71 reviews
5 stars
16
4 stars
7
3 stars
2
2 stars
6
1 stars
40

Overall Review of Northside Behavioral Health Center I

Pros

  • pro The daytime staff were wonderful, showing kindness, patience, and professionalism.
  • pro Northside staff, including Rocky, were really helpful and attentive, going above and beyond to assist.
  • pro Joseph was truly amazing; he was professional and reassuring.
  • pro Dr. Calzada is very knowledgeable and helpful to families with developmental disabilities.
  • pro The staff are nice, they work with patients, and they provide a good atmosphere.
  • pro Some professionals are caring and professional.
  • pro A nurse named Rita stood out as particularly kind.

Cons

  • pro They felt dehumanized, treated like a criminal rather than a young person seeking help.
  • pro They described a deeply inappropriate and unsafe incident when an older male patient exposed himself, with insufficient supervision.
  • pro They criticized prescribing Depakote without proper baseline bloodwork, calling it dangerous and irresponsible due to known risks.
  • pro They argued that empathy, accountability, and safety must be priorities and urged meaningful changes so patients don’t feel powerless or unheard.
  • pro They reported being Baker Acted in which their arm was broken during sedation, resulting in permanent nerve damage and scars.
  • pro They described night staff as neglectful and unsafe, with critical medications denied and wounds left untreated.
  • pro They depicted the crisis center as filthy and unsafe, with rude staff, humiliation, and neglect (including being forced to strip and poor meal options).
  • pro They criticized chronic communication failures: front desk not answering, lines always busy, and appointments canceled or delayed.
  • pro They warned to avoid the facility, stating it can worsen mental health and that there is little or no therapy, only medications.

Review

This community is best suited for families facing an acute mental health crisis where immediate stabilization is the primary objective and there is a strong, hands-on advocate who will navigate the system. It can serve when a crisis requires rapid intake and short-term containment, but only if the person entering is prepared for a chaotic, uneven care environment and understands that ongoing safety, dignity, and reliable follow-up are not guaranteed. In short, Northside Behavioral Health Center I works best as a crisis-stopgap option for a highly engaged family member or representative who can push for timely attention, clear discharge planning, and accountability.

Those who should seriously consider alternatives are families prioritizing consistent therapeutic relationships, predictable scheduling, and a consistently respectful bedside manner. Parents of minors or young adults should weigh whether the environment truly provides developmentally appropriate care, ongoing therapy, and reliable communication with caregivers. Individuals who require dependable medication management, clean and safe surroundings, and a front-line experience that is free from routine delays or dismissiveness will likely find better fit elsewhere. For anyone who cannot invest the time or emotional energy to monitor care closely, this facility may compound frustration rather than deliver reliable support.

The strongest, repeatable positives revolve around specific daytime staff members and clinicians who demonstrate genuine care and responsiveness. A handful of counselors and nurses are praised for listening, coordinating, and offering discharge plans that feel individualized. In those moments, clients experience a sense of humanity and hope that concrete progress is possible. Such pockets of quality care show that the center can deliver meaningful therapeutic work when the environment aligns with professionalism and a stable team is consistently present. These moments, however, are overshadowed by systemic gaps that recur across shifts and departments.

The magnitude of the negatives cannot be ignored. Repeated concerns center on safety and basic respect: claims of coercive or unsafe practices during admissions, severe lapses in supervision, and instances of harm or near-harm that leave lasting trauma. Communication breakdowns extend beyond occasional missed calls to a pervasive sense that the administrative pulse is unreliable, endless voicemail boxes, inaccessible scheduling, and inconsistent follow-through on prescriptions or appointments. Rooms and common areas have been described as dirty or poorly maintained, with examples of physical discomfort (beds and bedding) and lack of prompt medical attention for pressing needs. The cognitive load for families navigating these problems is high and erodes trust in the care environment.

Medication management emerges as another critical fault line. Reports of medications being started, altered, or withheld without adequate baseline testing, timely monitoring, or clear documentation create risk for adverse events and poor therapeutic outcomes. Inconsistent care during night shifts compounds these risks, with several accounts describing neglect of basic needs, denied medications, or unsafe accommodations for chronic conditions. Such patterns undermine the potential benefits of any positive therapeutic engagement and raise questions about long-term safety, continuity of care, and the quality of the inpatient experience.

In weighing the pros against the cons, it becomes clear that the beneficial elements, responsive daytime clinicians, limited but real moments of therapeutic connection, and the possibility of acute stabilization, do not consistently offset the more serious, recurring failures in safety, respect, and reliability. Families must decide whether the chance of a few good interactions is worth exposing a loved one to environments where harm, neglect, or systemic breakdowns feel plausible. For families inclined to pursue care here, a proactive, disciplined approach is essential: secure a dedicated case manager, insist on written care plans with clear milestones, verify medication protocols and monitoring responsibilities, and insist on consistent contact with the primary clinician. Bring an advocate who can observe, document, and escalate concerns without delay.

Ultimately, if safety, consistency, and compassionate, respectful care are non-negotiable, this center merits marked caution or avoidance in favor of alternatives. Other Tampa-area options, whether aimed at inpatient stabilization, outpatient therapy, or more structured follow-through, tend to offer stronger reputations for reliability, clearer communication, and more rigorous safety standards. Families should compare experiences at St. Joseph’s, Morton Plant North Bay Recovery Center, Bartow-area facilities, or other BayCare-affiliated programs, prioritizing those with transparent medication practices, cleaner environments, shorter intake waits, and accessible, accountable front-d desk operations. The right choice will hinge on balancing the urgency of crisis stabilization with a proven track record of safety, dignity, and dependable follow-up care.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tampa International (9 miles away) Tampa International (9 miles away)
  • St. Petersburg-Clearwater International (19 miles away) St. Petersburg-Clearwater International (19 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Northside Behavioral Health Center I is an assisted living community located in Tampa, FL. Our center provides a comfortable and nurturing environment for individuals who require assistance with daily activities and healthcare coordination.

Our fully furnished community offers residents a range of amenities to enhance their daily living experience. This includes a spacious dining room where nutritious meals are prepared and served to accommodate special dietary restrictions. Additionally, our housekeeping services ensure that the community remains clean and well-maintained.

Residents can enjoy the serene outdoor space and garden, which provides a peaceful atmosphere for relaxation or socializing with fellow residents. For those who desire connectivity, we offer telephone access as well as Wi-Fi/high-speed internet.

The care services at Northside Behavioral Health Center I are designed to support residents in their daily lives. Our compassionate staff is available to assist with bathing, dressing, and transfers, ensuring that residents feel comfortable and safe. We also provide medication management and diabetes diet support for those with specific healthcare needs.

To promote an active lifestyle, we organize scheduled daily activities that cater to varying interests and abilities. These activities help foster a sense of community among residents while encouraging engagement and mental stimulation.

Located in close proximity to various amenities, our community offers convenience for our residents. There are three cafes nearby for social outings or casual dining options outside of the community. Residents also have easy access to 20 pharmacies and eight physicians for their healthcare needs. In addition, there are numerous restaurants, transportation options, places of worship nearby for further convenience.

At Northside Behavioral Health Center I, we prioritize the comfort and well-being of our residents by providing top-notch care services alongside an array of amenities and convenient access to nearby resources.

Nearby Places of Interest

Pharmacies

  • Winn-Dixie (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.6 miles)
  • Winn-Dixie (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.4 miles)

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (3.5 miles)
  • Starbucks (4.8 miles)
  • King State (6.5 miles)
  • Panera Bread (7.1 miles)

Hospitals

  • H Lee Moffitt Cancer Center (0.4 miles)
  • Florida Hospital Tampa (0.7 miles)
  • AdventHealth Tampa (0.7 miles)
  • Florida Hospital Carrollwood (5.7 miles)
  • St Joseph's Hospital (6.8 miles)

Physicians

  • University Diagnostic Institute (0.5 miles)
  • Moffitt McKinley Outpatient Center (1.1 miles)
  • Ambulatory Surgery Center - Tampa (1.2 miles)
  • Children's Health Center (2 miles)
  • ForCare Medical Center (2.9 miles)
  • Innovision Eyecare & Eyeware (4.5 miles)
  • Tampa Bay Bone & Joint Center (4.6 miles)

Restaurants

  • Chick-Fil-A (0.5 miles)
  • Portillo's Hot Dogs (0.8 miles)
  • Chick-Fil-A (1.3 miles)
  • Cracker Barrel (1.4 miles)
  • Acropolis Greek Taverna (1.8 miles)
  • McDonald's (2.1 miles)
  • Chick-Fil-A (2.1 miles)

Transportation

  • Stanleyville Train Station (1.7 miles)
  • Nairobi Train Station (1.8 miles)

Places of Worship

  • St Paul Catholic Church (4.7 miles)
  • Grace Family Church (4.7 miles)
  • Idlewild Baptist Church (6.2 miles)
  • Vishnu Mandir (6.8 miles)

Parks

  • Rivercrest Park (5.5 miles)
  • Nye Park (5.9 miles)
  • Grant Park (6.1 miles)
  • Carrollwood Village Park (6.1 miles)
  • McKay Bay Nature Park (7.8 miles)

Theaters

  • AMC Highwoods 2 (5.9 miles)
  • AMC Veterans 24 (7.3 miles)

Frequently Asked Questions

Where is Northside Behavioral Health Center I?

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