Angels Senior Living At New Tampa

Pros

• The family appreciates the compassion shown by the staff at Angels Senior Living and how they cared for their loved ones.
• Residents enjoy simple activities offered by the facility, providing them with opportunities for engagement.
• The community is described as nice, with friendly staff who are willing to answer questions and provide help.
• The memory care area has security features in place, which helps ensure resident safety.
• The facility itself is relatively new and well-maintained, contributing to a pleasant living environment for residents.

Cons

• The facility is understaffed and disorganized, leading to a lack of proper care for residents.
• Staff members appear miserable and overworked, negatively impacting resident well-being.
• Security is inadequate, leaving residents vulnerable and unattended at times.
• Residents have experienced long wait times for assistance when pressing the alert button.
• There are consistent issues with food quality and variety, with limited meal choices available.
• Room cleanliness and maintenance are often neglected unless specifically requested by family members.
• Communication from management is poor, with difficulty in reaching them or receiving timely responses to concerns.
• Medication management is inconsistent, leading to serious health issues for residents.
• Promises made during the admission process are not upheld once the resident moves in, resulting in a feeling of being treated as just a number rather than as part of a family community.

Review

The reviews for Angels Senior Living at New Tampa present a deeply nuanced perspective that highlights both commendable aspects and significant shortcomings of the facility. Many families commend the staff's compassion and dedication, particularly in their interactions with residents. One reviewer noted how their family appreciated the care given to their mother, emphasizing the importance of having a consistent staff presence to foster familiarity and comfort among residents. The sentiment was echoed by others who expressed satisfaction with the friendliness of staff members, noting that they were always willing to answer questions and assist families when needed. The clean rooms upon move-in and adequate space for activities further contributed to an initially positive impression.

However, as time went on, numerous negative experiences began to surface, overshadowing initial goodwill. Several reviewers reported alarming lapses in security protocols; a significant concern was raised about the front desk being unattended during vital hours, leaving residents vulnerable to potential intruders. This observation was troubling not just because of security issues but also due to the apparent lack of oversight that might result from such disorganization. Visitors expressed discomfort at witnessing aides appearing overworked and unhappy; this led some to speculate that low morale among staff could negatively affect residents' experiences.

A predominant theme throughout these reviews is chronic understaffing. Many family members felt that caregivers were stretched too thin, which resulted in missed care opportunities for residents who needed immediate assistance or medication management. Instances where calls for help went unanswered for long periods were particularly distressing; one account detailed waiting over an hour after pressing an alert button before receiving assistance while aides were observed attending to personal matters outside the resident areas. Such scenarios indicate systemic issues within staffing levels and training procedures, raising grave concerns about the quality of resident care.

Compounding these worries is a report of deteriorating food quality—a critical component of daily life in any senior living community. Frequent complaints emerged regarding menu options becoming limited or unappetizing over time; some residents ended up eating hot dogs regularly due to a lack of alternatives. This shift appears indicative of broader changes taking place within the facility's operations without appropriate communication or explanations provided to families or staff members themselves. The inconsistency in meal services further adds stress concerning what can often be a challenging dietary situation for elderly individuals.

Reviewers also criticized administrative inefficiencies within Angels Senior Living at New Tampa—their experiences with getting timely responses from management proved exceptionally frustrating. Situations arose where essential paperwork—such as medication transfers—was mishandled or neglected outright upon moving out, resulting in potentially life-threatening consequences for those dependent on prescribed medications ongoingly managed by facility staff. These delays not only reflected poorly on operational management but also showcased potential negligence toward resident health standards.

In closing, while Angels Senior Living at New Tampa may have started strong and delivered moments of genuine care through dedicated staff interactions, mounting evidence suggests it has since failed many families seeking reliable support for their loved ones in need of memory care or assisted living services. Beyond highlighting critical security oversights and understaffed conditions leading to poor service delivery manifests real distress experienced by current and former residents alike—and begs prospective clients searching for peace of mind geared toward ensuring their loved ones are cared for adequately elsewhere instead.

This area of Tampa, Florida, offers a variety of amenities and services that may be appealing to older adults considering senior living options. With a range of restaurants nearby such as Acropolis Greek Taverna and Cracker Barrel, residents can enjoy diverse dining options. Additionally, there are several medical facilities in close proximity, including AdventHealth Tampa and Moffitt McKinley Outpatient Center, providing convenient access to healthcare services. Pharmacies like Walgreens and CVS Pharmacy are also easily accessible for medication needs. For leisure activities, there are cafes like Starbucks for socializing with friends and parks such as Nye Park and Carrollwood Village Park for enjoying the outdoors. Places of worship like Grace Family Church and St Paul Catholic Church offer spiritual support within the community. Overall, this area offers a well-rounded environment with essential amenities for senior living.

Restaurants

• Acropolis Greek Taverna (0.2 miles)
• Cracker Barrel (0.6 miles)
• Chick-Fil-A (0.7 miles)
• Chick-Fil-A (2.2 miles)
• Chick-Fil-A (2.3 miles)
• McDonald's (2.3 miles)
• Portillo's Hot Dogs (2.4 miles)

Physicians

• Ambulatory Surgery Center - Tampa (1 miles)
• University Diagnostic Institute (1.8 miles)
• Moffitt McKinley Outpatient Center (2.4 miles)
• Children's Health Center (2.4 miles)
• ForCare Medical Center (2.9 miles)
• Florida Medical Clinic (3.7 miles)
• Innovision Eyecare & Eyeware (4.9 miles)

Hospitals

• AdventHealth Tampa (1 miles)
• Florida Hospital Tampa (1 miles)
• H Lee Moffitt Cancer Center (1.4 miles)
• St Joseph's Hospital (6.6 miles)
• Florida Hospital Carrollwood (7.2 miles)

Pharmacies

• Walgreens (1.2 miles)
• Winn-Dixie (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Winn-Dixie (2.9 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (2.9 miles)
• Starbucks (6.4 miles)
• Starbucks (7.1 miles)
• Starbucks (7.6 miles)

Transportation

• Stanleyville Train Station (3.3 miles)
• Nairobi Train Station (3.3 miles)

Theaters

• AMC Highwoods 2 (4.3 miles)

Parks

• Nye Park (4.8 miles)
• Carrollwood Village Park (6.9 miles)
• Rivercrest Park (7.2 miles)
• Grant Park (7.3 miles)
• Wesley Chapel District Park (7.7 miles)

Places of Worship

• Grace Family Church (4.9 miles)
• St Paul Catholic Church (5.6 miles)
• Idlewild Baptist Church (5.7 miles)