Promise Pointe at Tampa Oaks
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12110 Morris Bridge Road, Temple Terrace, FL 33637
For more information about senior living options: (844) 490-3973
Promise Pointe at Tampa Oaks offers a range of housing options with monthly costs that are competitively positioned within Hillsborough County and the broader state of Florida. For semi-private rooms, residents can expect to pay $2,975, which is slightly below the county's average of $3,096 and the state's average of $3,009. Studio apartments are priced at $3,795, falling just above both the county's average of $3,685 and the state's average of $3,823. The one-bedroom units are available for $4,350, exceeding the county's rate of $3,786 but remaining close to the state's average of $3,864. For those seeking more spacious accommodations, two-bedroom units are priced at $5,550 - significantly higher than both the county's average of $4,924 and Florida's average of $4,711. Overall, Promise Pointe provides a thoughtful balance between affordability and quality living standards in a desirable location.
| Room Type | Promise Pointe at Tampa Oaks | Hillsborough County | Florida |
|---|---|---|---|
| Semi-Private | $2,975 | $3,096 | $3,009 |
| Studio | $3,795 | $3,685 | $3,823 |
| 1 Bedroom | $4,350 | $3,786 | $3,864 |
| 2 Bedrooms | $5,550 | $4,924 | $4,711 |
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff at Promise Pointe is incredibly friendly, caring, and responsive to the needs of residents and their families. Residents enjoy a clean, beautiful environment with modern amenities and a variety of activities to keep them engaged. Families appreciate the positive atmosphere and the attention their loved ones receive in terms of care and socialization. Many residents have formed friendships through community activities, contributing to their happiness and well-being. The facility offers good food options that residents find enjoyable. Management is described as courteous and supportive in assisting families during their transition to the facility. Overall experiences have been positive, with many expressing satisfaction in knowing their loved ones are well cared for.
The facility is understaffed, leading to a negative experience for some residents. One reviewer described Promise Pointe as unethical and dishonest, expressing deep dissatisfaction with the level of care provided. Communication issues have been reported, with inconsistent or nonexistent communication between staff and family members. A family member noted that personal belongings have gone missing from the facility. The unit of a resident was observed to be filthy at times and infested with bugs due to insufficient cleaning and trash removal. Some staff members speak very little English, causing difficulties in communication within the dining room. There were occasions when no one was present at the front desk to admit visitors, creating access issues for families. The memory care unit has been described as more isolating than the assisted living side during the pandemic, which added to concerns about residents' welfare.Finding Quality Care at Promise Pointe
The experience of families at Promise Pointe, a senior living facility, is a tapestry of emotions ranging from satisfaction to frustration. Several reviewers praised the staff for their friendliness and genuine concern for residents. Many noted that this aspect is what made the relatively high cost worthwhile, particularly in terms of the quality of care their loved ones receive. Families expressed contentment in seeing their relatives happy and engaged in community activities, such as bingo nights and discussions around common interests like bridge and poker. These social interactions appear to enrich the lives of residents, fostering a sense of belonging and vitality.
However, there were also voices echoing dissatisfaction with the level of care provided by the facility. Some reviews pointed out that understaffing has become a significant issue over time, particularly worsened by circumstances surrounding COVID-19. While many families appreciated their loved one's increased social interactions at Promise Pointe, they also expressed concerns about inconsistent communication from management and issues related to personal belongings going missing—factors that contributed to feelings of neglect among some residents. The overwhelming sentiment among these dissatisfied reviewers was that there seemed to be an alarming disconnect between management's promises and on-ground realities faced by both residents and their family members.
Despite these drawbacks, some families found comfort in individual staff members who went above and beyond. Positive accounts highlighted how certain employees exhibited compassion and understanding when addressing family concerns; these experiences stood out against others where communication failed or responses felt lacking. Visitors spoke highly about specific directors who made an effort to engage with families personally during visits, which fostered trust in the facility's operations.
The dining experience garnered mixed reviews as well; while many acknowledged good food quality—with options available for dietary preferences—some mentioned difficulties with communication arising from language barriers among dining room staff members. This led some residents to feel unheard during meal times or when requesting assistance. Despite these challenges within the dining services, several families were grateful for alternate menu options that catered specifically to their loved ones’ needs.
A recurring theme across all reviews was a palpable sense of ambivalence regarding staffing levels at Promise Pointe. On one hand, many visitors enjoyed the facility’s aesthetic appeal—the modern design combined with clean common areas created an attractive environment reminiscent of a resort-like atmosphere. On the other hand, inherent staffing shortages affected daily operations considerably; instances arose where front desk personnel were absent or where assistance might take longer than expected due to insufficient staff coverage.
Ultimately, Promise Pointe presents itself as a complex home for seniors—a place where kindness flourishes amidst formidable challenges such as understaffing and vague communication from management. For those considering this community for their loved ones' next chapter in life, thoughtful consideration weighing both praises received alongside critiques will offer clearer insights into whether it meets individual needs—especially if continuity in caregivers becomes a critical component moving forward. Families are left reflecting on whether they should embrace these imperfections or seek alternatives that may align more closely with their expectations for eldercare services.
130 resident community capacity
1-bedroom apartments 2-bedroom apartments Studio apartments
Assisted Living
Memory Care
Skilled Nursing Facility
Cats allowed
Dogs allowed
Activities off-site Activities on-site
Air-conditioning
Bath tubs
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units Guasts at mealtime
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas Outdoor space
Party space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet
Community operated transportation Transportation & parking Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Incontinence care Meal preparation and service
Medication management
Mental wellness program Mild cognitive impairment
Physical therapy
Special dietary restrictions Specialized memory care programming Diabetes diet Gluten-free Guest meals International cuisine Low / no sodium Meals provided No Sugar Professional chef Restaurant style dining Room service Special dietary restrictions Special dining programs Vegetarian Activities off-site
Art classes
Catholic services Community-sponsored activities
Concierge services
Cooking classes
Day trips and outings Devotional activities offsite Devotional activities on-site
Educational speakers / life long learning Fitness programs
Happy hour
Karaoke
Live musical performances Live well programs Planned day trips Religious services Resident-run activities Scheduled daily activities Visiting chaplain or priest
Wine tasting
EnglishPromise Pointe at Tampa Oaks in Temple Terrace, FL is a premier assisted living community that offers a range of housing options and care services. Our community is dedicated to providing exceptional care and support for seniors in a comfortable and welcoming environment.
For those looking for independent living, we offer 2-bedroom apartments and studio apartments with various amenities such as air-conditioning, cable or satellite TV, fully furnished units, and more. Our apartments are designed to provide a home-like atmosphere while also offering the convenience of on-site activities and easy access to common areas.
We understand that some residents may require specialized care, which is why we also provide memory care and skilled nursing facility options. Our highly trained staff is available around the clock to ensure the safety and well-being of residents with 24-hour supervision and a 24-hour call system. We offer assistance with activities of daily living, medication management, physical therapy, diabetic care, incontinence care, and more.
At Promise Pointe at Tampa Oaks, we believe in creating an engaging and enriching lifestyle for our residents. This is why we provide a wide range of amenities and activities to cater to their interests. Residents can enjoy on-site activities such as gaming rooms, fitness rooms, small libraries, beauty salons with beauticians on-site, computer centers, and more. Our community also offers outdoor spaces including gardens where residents can relax or participate in outdoor activities.
To ensure our residents have access to everyday necessities and conveniences nearby, we are located in close proximity to cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters,and hospitals.
In addition to meeting the physical needs of our residents through excellent care services and amenities, we also focus on their mental well-being. Our community offers specialized memory care programming for individuals with cognitive impairments. We have mental wellness programs in place that aim to keep our residents engaged mentally while promoting their overall well-being.
At Promise Pointe at Tampa Oaks, dining is an important part of our residents' experience. We offer restaurant-style dining with a professional chef who prepares delicious and nutritious meals. Our menu includes options for various dietary needs such as gluten-free, low/no sodium, diabetic-friendly, vegetarian, and more. Residents can enjoy their meals in the elegant dining room or choose room service for added convenience.
In addition to all these amenities and services, we also provide transportation coordination for our residents. This includes arrangements for non-medical transportation as well as transportation to doctor's appointments.
Overall, Promise Pointe at Tampa Oaks is a vibrant assisted living community that strives to meet the unique needs and preferences of each individual resident. With our range of housing options, exceptional care services, engaging activities, and convenient location, we provide a comfortable and enriching lifestyle for seniors in Temple Terrace, FL.
Temple Terrace, Florida is a vibrant and convenient area with a variety of amenities close by. For your convenience, there are several Starbucks locations within a short drive, multiple pharmacies including Winn-Dixie and CVS Pharmacy, and a range of dining options such as McDonald's, Chick-Fil-A, and Acropolis Greek Taverna. In terms of healthcare, there are multiple physicians' offices and hospitals nearby, including Children's Health Center and H Lee Moffitt Cancer Center. Additionally, the area offers entertainment options such as AMC theaters and easy access to transportation with Nairobi and Stanleyville Train Stations nearby. If you enjoy outdoor activities, there are several parks in the vicinity like Mango Dog Park and Rivercrest Park. Temple Terrace provides a well-rounded community for seniors looking for convenience and accessibility in their daily lives.
Promise Pointe at Tampa Oaks offers a range of housing options with monthly costs that are competitively positioned within Hillsborough County and the broader state of Florida. For semi-private rooms, residents can expect to pay $2,975, which is slightly below the county's average of $3,096 and the state's average of $3,009. Studio apartments are priced at $3,795, falling just above both the county's average of $3,685 and the state's average of $3,823. The one-bedroom units are available for $4,350, exceeding the county's rate of $3,786 but remaining close to the state's average of $3,864. For those seeking more spacious accommodations, two-bedroom units are priced at $5,550 - significantly higher than both the county's average of $4,924 and Florida's average of $4,711. Overall, Promise Pointe provides a thoughtful balance between affordability and quality living standards in a desirable location.
Promise Pointe at Tampa Oaks offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Promise Pointe at Tampa Oaks is located at 12110 Morris Bridge Road, Temple Terrace, FL 33637 in Hillsborough County, Florida
Promise Pointe at Tampa Oaks offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's disease effectively. The 24-hour supervision ensures that residents are always monitored, providing a safe environment where immediate assistance is readily available. Assistance with activities of daily living--including bathing, dressing, and transfers--promotes independence while ensuring dignity and comfort for each resident. Incontinence care and meal preparation tailored to nutritional needs further enhance quality of life, allowing residents to focus on their well-being without the stress of daily tasks. Medication management is crucial in maintaining health stability, while the mental wellness program nurtures cognitive engagement through targeted activities. Moreover, physical therapy helps maintain mobility and overall physical health, while specialized memory care programming delivers tailored interventions that cater to the unique challenges posed by mild cognitive impairment and more advanced stages of dementia. Collectively, these offerings create a nurturing environment that respects individual needs while promoting engagement and wellness.
Yes, Promise Pointe at Tampa Oaks allows both dogs and cats.
Promise Pointe at Tampa Oaks on seniors.fyi includes 16 photos including images showing interior, decor, dining, living room, bedroom, lighting, architecture, landscaping, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Windows
Dining
Landscaping
Lighting
Entrance
Seating Area
Nature
Exercise Equipment
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