Palm Terrace Assisted Living Facility

Pros

• The staff is described as excellent, kind, and helpful, making residents feel well cared for.
• One staff member is noted for being genuinely friendly, patient, and understanding, contributing to a welcoming atmosphere.
• Residents appreciate the cleanliness and upkeep of the community facilities.
• The variety of activities offered and the good quality of meals received positive mentions from families.
• The activities director goes above and beyond to ensure residents have access to engaging activities.
• Families express satisfaction with communication from staff regarding their loved ones' care and needs.

Cons

• The community lost some of the resident's belongings and eventually threw them out instead of shipping them when requested, leading to concerns about trustworthiness.
• The staff seemed incapable of handling residents with Dementia adequately and appeared understaffed.
• Residents in common areas were not offered any type of drink, leaving them to rely on a machine in the front lobby for refreshments.
• The experience at the first assisted living home was so poor that it did not even deserve a one-star rating.
• There were concerns about inconsistency in care, as the reviewer felt that the staff was not fully equipped to meet their loved one's needs.

Review

The reviews of the senior living community reveal a wide spectrum of experiences shared by residents and their families, highlighting both positive aspects and areas needing improvement. Overall, the testimonials reflect a commendable level of satisfaction with the facility's staff, amenities, and environment while also pointing out significant concerns that potential residents might want to consider.

Many reviewers consistently praised specific staff members for their exceptional support and friendliness. One reviewer commended a particular staff member for her genuine nature, patience, and great personality, emphasizing how helpful she was during the initial tour and in assisting their stepfather's transition into the community. This sentiment was echoed by other reviewers who described several staff members as cheerful, attentive, and dedicated to ensuring that all residents' needs were met. Their warm interactions have made many residents feel at home in this new environment; a testimony to how vital compassionate care is in such facilities.

Additionally, the community boasts an impressive range of amenities designed to enhance residents' quality of life. Many reviewers expressed their appreciation for the cleanliness of the facility and noted that meals provided were enjoyable. Activities offered include interactive games like bingo and Jeopardy—further enhancing social engagement among residents. One family member highlighted how much their mother loved participating in these activities while also enjoying her private living space. The overall atmosphere created by both the physical environment and social programming appears to contribute positively to resident well-being.

However, not all feedback was overwhelmingly positive. A few reviews pointed out serious issues concerning transitional care after more intensive hospital stays. One family recounted a difficult experience when their mother had to leave for hospitalization but could not return due to insufficient support for dementia care at the facility. Concerns were raised about staffing levels as it appeared personnel may have been overwhelmed at times, unable to adequately assist all residents or offer refreshments in common areas—a crucial element of supportive care.

Furthermore, there were alarming reports regarding lost personal belongings after moving out from the community due to health deteriorations necessitating greater care elsewhere. Although misplaced items were eventually found, frustration ensued when attempts were made for retrieval without receiving assistance in shipping them back home—leading some family members to advise future potential clients to be cautious about committing to this facility.

Despite these issues varying from staffing concerns during transitions to bouts with mismanagement regarding personal effects, many families still found value overall in their experiences. For instance, one review indicating satisfaction with adult day care services highlighted that both cleanliness standards and activity offerings contributed positively toward peace of mind for families utilizing those services regularly.

In conclusion, while this senior living community showcases numerous strengths—especially its caring staff coupled with engaging programs—it also reveals critical shortcomings that deserve attention from management teams before they become detrimental long-term barriers affecting resident satisfaction. Prospective families seeking placement would benefit from weighing these varied accounts thoroughly as part of an informed decision-making process catered toward their loved ones' unique needs.

This neighborhood in Tampa, Florida offers a variety of amenities that are beneficial for seniors looking to retire in a convenient location. With several physicians' offices and hospitals nearby, residents have easy access to medical care. In addition, there are multiple pharmacies for prescription needs and numerous dining options ranging from fast food to cafes for dining out. The presence of religious institutions and parks provides opportunities for spiritual fulfillment and outdoor recreation. The availability of public transportation through nearby train stations makes it easy to get around without the need for a car. Overall, this neighborhood offers a well-rounded living environment with essential services and recreational opportunities for seniors.

Physicians

• Children's Health Center (0.7 miles)
• Moffitt McKinley Outpatient Center (1.2 miles)
• University Diagnostic Institute (1.7 miles)
• Ambulatory Surgery Center - Tampa (2 miles)
• ForCare Medical Center (5.1 miles)
• Florida Medical Clinic (6 miles)
• Medical Village Surgical Center (6.1 miles)

Restaurants

• Shawarma Elshami (0.7 miles)
• Chick-Fil-A (0.8 miles)
• McDonald's (0.9 miles)
• Zeko's Express Grill (1.5 miles)
• McDonald's (1.7 miles)
• Chick-Fil-A (2 miles)
• McDonald's (2.2 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.9 miles)
• Winn-Dixie (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.6 miles)

Transportation

• Nairobi Train Station (1.5 miles)
• Stanleyville Train Station (1.7 miles)

Hospitals

• H Lee Moffitt Cancer Center (2.1 miles)
• AdventHealth Tampa (2.5 miles)
• Florida Hospital Tampa (2.5 miles)
• Florida Hospital Carrollwood (6.8 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (2.4 miles)
• Starbucks (4.7 miles)
• King State (6 miles)
• Panera Bread (7.5 miles)
• JW Marriott Market Cafe (7.8 miles)

Places of Worship

• Grace Family Church (2.6 miles)
• The River at Tampa Bay Church (6.4 miles)
• St Paul Catholic Church (6.7 miles)

Parks

• Grant Park (4.5 miles)
• Rivercrest Park (5.6 miles)
• McKay Bay Nature Park (6.6 miles)
• Mango Dog Park (7.1 miles)
• Curtis Hixon Waterfront Park (7.6 miles)
• Nye Park (7.7 miles)

Theaters

• AMC Highwoods 2 (6.3 miles)