Fairway Oaks Center

Pros

• Heidi is an amazing asset to the facility, providing exceptional support and follow-up for families.
• The staff in the mother's area are very friendly and helpful, contributing to a pleasant atmosphere.
• During Covid, the facility kept families informed with regular updates and even organized a parade to cheer up residents.
• The building has clean gardens and maintains a generally tidy environment, making it welcoming for visitors.
• Patients like the homemade soup provided during their stay, which adds a personal touch to their care experience.

Cons

• The rooms are small and dirty, with a strong smell of urine.
• The facility has lost personal items like hearing aids and has not replaced them.
• Care meetings and social reviews have not been conducted despite prolonged stays.
• Requests for assistance, such as medication and hygiene needs, often take multiple attempts to fulfill.
• Staff members are reported to be rude and unhelpful when assistance is needed.
• Patients have been noted to be neglected, leading to issues like bedsores and dehydration.
• There are frequent complaints about the cleanliness of the patient rooms and bathrooms, which only get cleaned if families intervene.
• There is a lack of supervision for patients in the hallways, raising safety concerns.
• Families feel they need to be present 24/7 to ensure proper care is provided.
• Overall nursing care has been described as poor, with inconsistency in staff knowledge between shifts.

Review

The reviews of Fairway Oaks Center reveal a stark contrast in experiences among residents and their families, highlighting significant issues regarding the quality of care, cleanliness, staffing levels, and overall resident satisfaction. While some individuals have found the staff to be caring and attentive, others have encountered overwhelming challenges that raise serious concerns about the facility's operational practices.

Many reviewers noted a pervasive problem with cleanliness and maintenance within the facility. The recurring complaints about small, dirty rooms replete with unpleasant odors—specifically the smell of urine—paint a troubling picture for potential residents and their families. One reviewer expressed deep distress at the condition of their loved one's living space, noting that these unsanitary conditions made visits uncomfortable: “I always smell urine when walking through to my friend's room.” This lack of attention to hygiene seemed alarming given that it directly impacts residents’ comfort and dignity.

In addition to cleanliness concerns, several reviews highlighted problems related to staff support and responsiveness. There were mentions of insufficient staffing levels leading to delays in obtaining basic necessities like clean linens or medical supplies. A family member described how requests for changing medications or adult underwear took multiple attempts before being addressed. “This facility needs probably twice as many employees than what it has,” indicated one often-cited review point. These claims suggest systemic issues where care appears to be reactive rather than proactive.

Moreover, experiences varied widely regarding personnel behavior and professionalism. Some families reported positive interactions with specific staff members like Heidi, who was praised for her attentiveness in coordinating care transfers and ensuring families remained informed about their loved ones' conditions. Conversely, other accounts referenced rude behavior from staff members when families sought assistance or clarity on care plans. A particularly disheartening comment highlighted that staff seemed unprepared for new admissions; upon arrival, family members described “not welcoming answers” when requesting assistance for wheelchair transportation.

Care delivery itself also faced scrutiny across multiple feedback entries, with many reviewers expressing concern about the adequacy of medical attention provided to residents. Instances were recounted where requests for urgent medical interventions went unmet—for example, one reviewer detailed how their mother’s breathing difficulties were overlooked until they insisted on hospital transport. Another account conveyed frustration over an elderly resident’s dehydration due to inadequate fluid intake during a six-day stay at Fairway Oaks Center.

Despite these negative experiences narrated by some families involving neglectful care practices leading to physical deterioration such as bedsores or dehydration incidents, there are also narratives celebrating effective rehabilitation services offered at the center. An appreciative family member shared how well-received her father was after hip surgery following rehabilitation stays at Fairway Oaks Center; he was even reluctant to go home due to receiving good food and compassionate service during his recovery period—a sentiment not echoed by others but notable nonetheless.

The dichotomy illustrated through these reviews emphasizes crucial areas requiring attention by management—from enhancing cleaning routines and ensuring sufficient staffing ratios to training personnel on customer service standards—and highlights the necessity for consistent oversight in skilled nursing facilities such as Fairway Oaks Center. Families seeking appropriate placement for aging relatives must weigh both commendable anecdotes against troubling reports while considering not only immediate accommodations but ongoing care quality crucial throughout longer-term stays. As each narrative reveals unique struggles faced daily within this facility’s walls, potential residents would benefit from thorough research into recent developments concerning staffing changes or policy updates aimed at improving overall standards of patient care.

This part of Tampa, Florida, offers a convenient and diverse range of amenities for seniors looking to settle down in the area. With several reputable physicians, hospitals, and pharmacies within close proximity, access to quality healthcare services is readily available. The variety of restaurants and cafes nearby provide options for dining out or grabbing a quick bite to eat. Additionally, there are places of worship for spiritual fulfillment and theaters for entertainment. For those who enjoy outdoor activities, there are several parks within a short driving distance. Overall, this neighborhood presents a well-rounded environment with essential services and recreational opportunities for seniors to enjoy their retirement years.

Physicians

• Ambulatory Surgery Center - Tampa (0.3 miles)
• University Diagnostic Institute (1.3 miles)
• Children's Health Center (1.7 miles)
• Moffitt McKinley Outpatient Center (1.8 miles)
• ForCare Medical Center (3.3 miles)
• Florida Medical Clinic (4.2 miles)
• Innovision Eyecare & Eyeware (5.3 miles)

Restaurants

• Acropolis Greek Taverna (0.7 miles)
• Cracker Barrel (1 miles)
• Chick-Fil-A (1 miles)
• Chick-Fil-A (1.6 miles)
• McDonald's (1.7 miles)
• Chick-Fil-A (1.7 miles)
• Shawarma Elshami (1.8 miles)

Hospitals

• AdventHealth Tampa (0.8 miles)
• Florida Hospital Tampa (0.8 miles)
• H Lee Moffitt Cancer Center (0.9 miles)
• Florida Hospital Carrollwood (7 miles)
• St Joseph's Hospital (7.1 miles)

Pharmacies

• Walgreens (1 miles)
• Winn-Dixie (1.6 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3 miles)
• Winn-Dixie (3 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (2.5 miles)
• Starbucks (5.9 miles)
• King State (7.5 miles)
• Starbucks (7.8 miles)
• Starbucks (8.2 miles)

Transportation

• Stanleyville Train Station (2.7 miles)
• Nairobi Train Station (2.7 miles)

Places of Worship

• Grace Family Church (4.3 miles)
• St Paul Catholic Church (5.8 miles)
• Idlewild Baptist Church (6.3 miles)
• Vishnu Mandir (8 miles)

Theaters

• AMC Highwoods 2 (4.7 miles)

Parks

• Nye Park (5.5 miles)
• Grant Park (6.6 miles)
• Rivercrest Park (6.7 miles)
• Carrollwood Village Park (7.1 miles)
• Wesley Chapel District Park (8.2 miles)