Care Age Of Brookfield

Pros

• The staff at Care Age of Brookfield is highly attuned to residents' needs and goes above and beyond in their care.
• Residents are often seen having a great time with various activities, including games, movies, bingo, and weekly entertainment.
• The rehabilitation department is praised for going the extra mile to support patients in their recovery.
• Many staff members, including RNs and CNAs, are described as caring and personable, providing excellent support throughout the stay.
• Family members appreciate the communication from therapists regarding progress and suggestions for care.
• The facility maintains clean hallways and provides good food options with substitutions available for residents who have dietary preferences.
• Visitors note that the overall atmosphere is friendly, with staff being helpful and accommodating during tours of the facility.

Cons

• The staff was often inattentive, with residents waiting for help for extended periods, leading to distressing situations like being left on a bedpan for hours.
• Some aides were described as mean and non-caring, contributing to a negative experience for residents.
• There were complaints about cleanliness, with rooms not being cleaned properly, including issues like ants in the bathroom and unvacuumed floors.
• The food quality was criticized as generally poor, particularly after a change in food companies.
• Staff appeared harried and surly, neglecting basic needs of the patients despite complaints from family members.
• Residents experienced long waits for assistance with personal care needs, highlighting understaffing issues within the facility.
• Overall dissatisfaction with the rehabilitation services provided, especially for patients deemed difficult or complex.

Review

Care Age of Brookfield has garnered a mix of reviews from families and patients, painting a complex picture of the facility’s strengths and weaknesses. Many reviewers have praised the staff's dedication to their residents' needs, highlighting their attentiveness and compassion in providing care. For instance, one reviewer noted that their father received exceptional assistance during his rehabilitation process, where the team was able to motivate him to engage in physical activities and learn how to transfer himself after an injury. The commitment shown by the staff not only helped in improving his physical mobility but also ensured that he was emotionally supported throughout his stay. This sentiment was echoed by another family who commented on the quality of care provided during their mother's hospice stay, remarking on how caregivers went above and beyond to keep both the patient and her family informed about her health status.

The facility is also recognized for its engaging activity programs intended to improve residents' overall well-being. Feedback indicates that there were plenty of recreational activities available—from games like bingo to movies and live entertainment—which fostered a vibrant atmosphere within the facility. Residents appeared happy, enjoying various social interactions facilitated by dedicated staff members. This focus on creating uplifting experiences is undoubtedly seen as a significant positive aspect of Care Age.

However, not all feedback has been positive. There are critical accounts regarding staffing levels and response times when it comes to fulfilling basic needs such as bathroom assistance or access to water. One concerning account described how a resident had waited an hour for help using the toilet—a situation that should never occur in elderly care settings where timely support is crucial. Another review highlighted a deeply troubling experience where a patient was left on a bedpan for over four hours; these cases raise serious red flags about staff management and resource allocation at Care Age.

In addition to concerns about response times from aides, some reviewers criticized aspects related to cleanliness and environment conditions within the facility itself. Complaints included reports of rooms being small and uncomfortable for wheelchairs, inadequate cleaning regimens with unkempt bathrooms, and issues with pest control (such as ants). Such observations paint a troubling picture regarding maintenance standards at Care Age more broadly.

On a slightly different note, there were specific insights into variations between departments within the facility itself. For instance, while physical therapy departments received high praise for their professionalism and effectiveness—some even going as far as awarding them five stars—other sections of care were viewed less favorably due to perceived apathy from certain nursing staff members who could have demonstrated greater empathy toward patients’ needs. Although many caregivers showed kindness actively involved in direct care work, inconsistencies among personnel suggested that perhaps training or oversight is needed across varying shifts or roles.

In conclusion, Care Age of Brookfield appears as an institution grappling with both commendable aspects of compassionate eldercare alongside significant areas needing improvement around responsiveness, environmental upkeep, and overall patient dignity in treatment delivery processes. Families looking into options for loved ones may find value in understanding these complexities before making decisions while advocating for enhancements where they see necessary improvements towards achieving better living standards for all residents within nursing homes like this one.

Physicians

• Wheaton Franciscan Medical Group (0.7 miles)
• West Suburban Center For Arthritis (1.2 miles)
• ProHealth Care Building (3.1 miles)
• Drs. Roy and Associates (3.1 miles)
• Wheaton Franciscan Medical GRP (3.9 miles)
• Moreland Ear Nose & Throat (4.2 miles)
• Wheaton Franciscan Medical Group (4.8 miles)

Restaurants

• Andrea's Red Rooster (1 miles)
• Meiji Cuisine (1.3 miles)
• Cafe Hollander (1.4 miles)
• Albanese's Roadhouse (1.5 miles)
• Kopp's Frozen Custard Stand (1.6 miles)
• Oscar's Frozen Custard (1.6 miles)
• McDonald's (1.6 miles)

Parks

• Fox Brook Park (1.3 miles)
• Wagner Park (2.8 miles)
• Dousman Stage Coach Inn Museum (3.1 miles)
• Imperial Estate Park (3.5 miles)
• Waukesha Parks Rec & Forestry (3.9 miles)
• Elm Grove Village Park (4.3 miles)
• Lake Park Park (4.8 miles)

Theaters

• Silverspot Cinema - The Corners of Brookfield (1.4 miles)

Pharmacies

• Walgreens (1.7 miles)
• Walgreens (2 miles)
• Metro Market Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Express Scripts (3.1 miles)
• Walgreens (3.4 miles)
• Walgreens (3.7 miles)

Cafes

• Starbucks (2.6 miles)
• Mama D's Coffee (4 miles)
• Starbucks (4.3 miles)
• Panera Bread (6.4 miles)

Places of Worship

• First Congregational Church (4.3 miles)

Hospitals

• Waukesha Memorial Hospital (4.8 miles)