Capri Communities LLC

Pros

• The resident appreciated the option to have their apartment cleaned and laundry taken care of, showing a desire for convenience in managing daily tasks.
• The resident had the opportunity to enjoy meals provided by the community, highlighting the availability of dining services on-site.
• Living at Wilson Commons offered a sense of community, as the resident was part of a larger living arrangement for several years.
• The resident valued their experience at Wilson Commons enough to stay multiple years despite some challenges.

Cons

• The resident was unhappy with the management at Wilson Commons after the first year.
• The cleaning service provided a poor job despite being paid for apartment cleaning.
• Laundry was not returned on multiple occasions, causing frustration for the resident.
• The meals purchased were disappointing, with one meal consisting only of a piece of fat.
• The servers refused to provide a replacement meal when requested.
• Overall dissatisfaction led the resident to choose a different apartment after several years.

Review

A Disheartening Experience at Capri Communities' Wilson Commons

Nestled in the heart of a vibrant community, Wilson Commons, a part of Capri Communities, promises its residents a comfortable lifestyle accompanied by essential amenities like cleaning services and meal provisions. However, my experience there over several years profoundly deviated from these expectations. What began as an exciting chapter soon morphed into a series of disappointments, primarily stemming from management inefficiencies and service inconsistencies that ultimately prompted my decision to seek an alternative living arrangement.

One of my primary grievances concerns the cleaning services provided at Wilson Commons. Upon moving in, I anticipated that having my apartment cleaned regularly would enhance my living experience. Unfortunately, this was not the case. After the first year, I became increasingly dissatisfied with the quality of cleaning. The individual assigned to clean my apartment consistently left areas untouched and neglected crucial tasks that one would expect to be standard practice in any residential cleaning regimen. Despite paying for these services, it felt like I was receiving far less than what I had bargained for.

To exacerbate matters further, laundry services also fell short of satisfactory standards. On multiple occasions, items belonging to me went missing after being laundered. The frustrating hunt for my belongings around the facility only added to an already mounting sense of discontent with how things were managed at Wilson Commons. The assumption that such a basic amenity would be handled competently turned out to be misguided; instead of convenience and peace of mind regarding these essential chores, I found myself grappling with avoidable stress.

Dining experiences at Wilson Commons constituted another disappointing aspect of life there. Though I had purchased meal plans with hopes for enjoyable dining experiences, each meal fell short of expectations. One particularly memorable disappointment involved a dinner featuring beef—what should have been a delightful culinary offering instead was merely a slice composed almost entirely of fat with little edible meat to speak of. When approached about replacing the unsatisfactory meal, staff members seemed dismissive and unwilling to remedy the situation or accept feedback graciously.

As time passed and frustrations continued to mount regarding both housekeeping and dining situations at Wilson Commons, it became clear that my trust in management's ability to rectify ongoing issues was waning rapidly. Each failed interaction intensified feelings of dissatisfaction—I often felt neglected as if resident concerns were merely brushed aside rather than treated as opportunities for improvement high on management’s agenda.

Ultimately, after several years filled with these challenges and lost faith in the management team at Wilson Commons, I made the difficult choice to relocate to another apartment complex altogether—one where residents' needs are recognized and prioritized effectively. While looking back on my time at Capri Communities’ Wilson Commons may invoke lasting memories tied more closely to frustration than satisfaction, it serves as a poignant reminder: expectations must be met consistently by those entrusted with providing care within communal living environments; otherwise residents will find themselves compelled to seek better alternatives elsewhere.

This part of Waukesha, Wisconsin, offers a variety of amenities that may appeal to seniors looking for a convenient and vibrant community. With several physicians' offices in close proximity, including the West Suburban Center for Arthritis and Wheaton Franciscan Medical Group, residents have easy access to medical care. There are also numerous dining options nearby, such as Meiji Cuisine and Cafe Hollander, making it convenient for residents to enjoy delicious meals without having to travel far. The Silverspot Cinema at The Corners of Brookfield provides entertainment options for movie enthusiasts. Additionally, there are several pharmacies located within a short distance for medication needs and several parks like Fox Brook Park and Imperial Estate Park that offer opportunities for outdoor relaxation and recreation. Overall, this area offers a blend of healthcare services, dining options, entertainment venues, green spaces, and more, making it an attractive choice for seniors seeking a well-rounded community in which to reside.

Physicians

• West Suburban Center For Arthritis (0.2 miles)
• Wheaton Franciscan Medical Group (1.8 miles)
• ProHealth Care Building (3.1 miles)
• Moreland Ear Nose & Throat (3.5 miles)
• Drs. Roy and Associates (4.2 miles)
• Wheaton Franciscan Medical GRP (4.4 miles)
• Prohealth Care Medical Associates (5 miles)

Restaurants

• Meiji Cuisine (0.3 miles)
• Oscar's Frozen Custard (0.4 miles)
• Cafe Hollander (0.4 miles)
• McDonald's (0.5 miles)
• Albanese's Roadhouse (0.5 miles)
• Cousins Subs (0.6 miles)
• Andrea's Red Rooster (1.1 miles)

Theaters

• Silverspot Cinema - The Corners of Brookfield (0.5 miles)

Pharmacies

• Walgreens (0.5 miles)
• Metro Market Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.7 miles)
• Express Scripts (3.2 miles)
• Walgreens (3.3 miles)
• Walgreens (3.5 miles)

Parks

• Fox Brook Park (2.5 miles)
• Dousman Stage Coach Inn Museum (3.3 miles)
• Waukesha Parks Rec & Forestry (3.3 miles)
• Wagner Park (3.4 miles)
• The Big Backyard (4.2 miles)
• Elm Grove Village Park (4.6 miles)
• Imperial Estate Park (4.7 miles)

Cafes

• Mama D's Coffee (3 miles)
• Starbucks (3.6 miles)
• Starbucks (3.8 miles)
• Panera Bread (5.4 miles)
• Panera Bread (6.5 miles)
• Starbucks (6.5 miles)

Places of Worship

• First Congregational Church (3.3 miles)

Hospitals

• Waukesha Memorial Hospital (4 miles)
• Rogers Memorial Hospital (6.6 miles)