2000 West Bluemound Road, Waukesha, WI 53186
For more information about senior living options: (844) 490-3973
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Tina Ettinger is an amazing person. The groups were good and the counselors are great because they can relate to what they've been through. Maddie was amazing and really held us together. That girl deserves a raise. The food is 5 star. The facilitator was impeccable. Most of the clinical and operational staff were very encouraging and relatable. The facility is actually kind of nice. This place is great.
The center is described as unorganized and a mess, with some staff being rude. A staff member's passive-aggressive behavior and lack of decorum are deemed unacceptable. There are clinical and operational hiccups due to inconsistent contract interpretation and a learning curve. Some staff members may not be the best fit for their roles, and overall staffing is not perfect. Rule enforcement is inconsistent and appears arbitrary or biased. Meals are insufficient or not consistently provided, with nights when not everyone receives dinner. A staff member is accused of mishandling residents' personal belongings and behaving disrespectfully. The director of clinical is described as unprofessional and rude.The collection of experiences at the Aspen center paints a picture of a place that can be incredibly meaningful for some and frustrating for others, depending on how you engage with it and who you encounter along the way. A central thread throughout the notes is the genuine gratitude people feel for certain individuals who make a real difference. Tina Ettinger, in particular, is repeatedly singled out for her hospitality and guidance, described as a beacon of support and compassion whose presence is felt as a lifeline by many in recovery. The sentiment is clear: without Tina and the broader Aspen community, some journeys might have taken a much harder or lonelier path. The appreciation isn't limited to Tina; the advocacy for Maddie is equally strong. Several reviewers credit Maddie with holding the program together, doing the shopping, showing up consistently, and basically acting as the backbone that keeps the process moving forward when other parts feel unstable. Her dedication is so evident that one reviewer even says she deserves a raise.
Beyond individuals, the reviewers speak to the dynamic mix of group work and staff relationships. For many, the groups are described as good and helpful, with counselors who can relate to what participants have been through. That relatability is a powerful asset, offering a sense of safety and understanding that can fuel honest sharing and progress. Yet there's a recurrent caveat: the overall organization and consistency of the operation anecdotally fall short. The setting is described as unorganized at times, with certain staff members coming across as rude or not the best fit for the tasks at hand. This tension between strong personal connections and systemic missteps frames a core theme: the people can be extraordinary, but the process and structure sometimes hinder the experience.
A longer, more reflective review dives into how recovery can be seen as a product of what one puts into it. The writer emphasizes that Aspen can be transformative if you show up with effort, openness, and a willingness to do the work. They acknowledge practical hiccups in both clinical and operational areas, attributing some of the clinical friction to inconsistent interpretations of the Department of Corrections contract, while admitting that no organization can maintain perfect staffing all the time. The take-home message here is nuanced: when the clinical team is aligned with the industry standards and the staff are encouraging and relatable, the program can be effective. A notable strength highlighted is an impeccably functioning facilitator who respects a client's pace and space to draw personal conclusions. The reviewer also notes a troubling incident of passive-aggressive behavior from one staff member, which they say undermined the atmosphere. Despite that, they ended with a cautiously positive assessment - about a four-star experience - with a caveat that stronger policy enforcement around confidentiality and staff conduct could push it to five.
Amid these mixed dynamics, there's also a clear concern about the treatment environment and the feedback from the client population. One reviewer challenges claims that residents are being starved, stating they gained weight during their stay and offering a counter-narrative to starvation rumors. This person frames the reality as not having an extensive array of options, rather than a deliberate attempt to deplete residents, and suggests taking such rumors with a grain of salt. They also mention that a comprehensive background check changed their view of a previously problematic staff member, reinforcing the broader point that internal dynamics and personal histories can color the experience in powerful ways. The message here is to form your own conclusions, seek out firsthand perspectives, and not rely solely on whispers.
On the other end of the spectrum, a strong cautionary note appears: the center's inconsistencies are real and can be disruptive. A reviewer who would not recommend the facility points to issues ranging from a mismatch in staff alignment to a too-edgy population mix, an unprofessional director of clinical services, and frequent schedule failures. They recount logistical failures such as four different schedules handed out in the first three weeks, uneven group assignments, and insufficient meals. The sense is that, for some, the outward appearance of the building hides deeper operational problems that affect daily life - especially in terms of routine, nourishment, and predictable structure. The sentiment is blunt: the place can look nice on the outside, but experiences deteriorate once you're inside.
Throughout the narratives, there are threads of personal growth and practical progress that many reviewers credit to the program's core ethos. For some, the center is making it possible to identify and confront strongholds and triggers, to recognize negative thinking and counter it with healthier patterns, and to experience a sense of non-judgmental support that invites candid self-examination. The sense that practical work - rather than glamorous promises - drives improvement is a recurring motif. People describe learning to take responsibility, engaging in courageously honest conversations, and allowing their own pace to guide the trajectory of their recovery. In these stories, recovery is framed as something collaborative, shaped by both the participant's efforts and the care they receive, rather than a one-size-fits-all program.
Finally, the remarks close with a blend of humor and caution. A playful aside about "the unicorn onesie" introduces a human, humanizing moment amid the serious discussions about structure and care. It serves as a reminder that, in any recovery setting, personalities will mix with protocol, and the environment's vibe - whether supportive, chaotic, or a little of both - will color each person's experience. The overall portrait, then, is not a single verdict but a spectrum: moments of genuine connection, standout individuals who propel progress, and systemic gaps that can undermine even the best intentions. For anyone considering the Aspen center, the takeaway is clear enough: your experience will largely hinge on your engagement, your interactions with specific staff members, and how you navigate the program's strengths and flaws. It's a place where meaningful change is possible, but where the path can be uneven and requires you to be vocal about your needs and boundaries.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (16 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Aspen Center in Waukesha, WI is an assisted living community designed to provide seniors with a comfortable and supportive environment.
Our center offers a range of amenities to ensure that residents feel at home. Each unit is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for convenience. Housekeeping services are provided to maintain cleanliness and orderliness. Residents can also enjoy the outdoor space and garden areas.
The well-being of our residents is our top priority. Our care services include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers. We have staff available on-site to coordinate with health care providers and manage medication intake. Special dietary restrictions are taken into consideration for meal preparation and service, including diabetes diets.
At the Aspen Center, we understand the importance of mental wellness. We offer a mental wellness program to support the emotional needs of our residents.
There are several nearby amenities to enhance our residents' quality of life. There are four cafes, six parks, 18 pharmacies, seven physicians' offices, 32 restaurants, one place of worship, one theater, and one hospital in close proximity to the Aspen Center.
We also believe in promoting an active lifestyle among our residents. We encourage resident-run activities and organize scheduled daily activities for social engagement.
Transportation arrangements can be made for medical appointments or visits to doctors if needed.
If you're looking for a nurturing assisted living community that offers exceptional care services and convenient access to nearby amenities, consider joining us at the Aspen Center in Waukesha, WI.
Aspen Center is located at 2000 West Bluemound Road, Waukesha, WI 53186 in Waukesha County, Wisconsin
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