Franciscan Woods

Pros

• Franciscan Place provides excellent care and support for residents, demonstrating a commitment to their well-being.
• The caregivers at Franciscan Place are attentive and compassionate, making residents feel safe and valued.
• Specific staff members have been recognized for their exceptional ability to connect with residents, especially those experiencing challenging situations.
• The facility encourages resident engagement through various activities, ensuring they remain active and involved.
• Family members appreciate the dedication of the staff in creating a nurturing environment for loved ones.

Cons

• Franciscan Place is nothing but a place to park someone, providing absolute minimal care.
• The facility is dirty, loud, and has ever-changing staff.
• It seems to be the norm for residents to be left urine-soaked and alone.
• A family member reported their loved one was left on a toilet asleep for an hour without assistance.
• There are concerns about residents being overly drugged and not receiving proper care.
• Instances of unclean conditions, such as pills and feces found on the floor, were reported by family members.
• The high cost of care ($10,000.00 a month) does not match the level of service provided.

Review

The reviews for Franciscan Place present a strikingly dichotomous picture, with some family members expressing deep appreciation for the care provided to their loved ones, while others voice severe dissatisfaction and distress regarding the facility's operations. This contrast reflects the complexities often found within long-term care facilities, highlighting both commendable staff efforts and significant systemic issues.

On one hand, there are heartfelt testimonials from families grateful for the compassionate care their relatives receive. A dedicated reviewer notes that, despite not being perfect—an unrealistic expectation in such settings—Franciscan Place does an admirable job of caring for their loved ones. The review details a specific case where a resident has been receiving care since May 2018. Initially admitted for rehabilitation, it was later determined that more permanent care was necessary due to health needs. The heartfelt narrative emphasizes how certain staff members have made a profound positive impact on the resident’s quality of life. One caregiver is highlighted as particularly exceptional; he engages directly with the resident by getting down to her eye level and providing comfort during moments of fear and confusion caused by hallucinations. His commitment extends beyond physical assistance to spiritual support through prayer, reflecting an understanding of holistic care.

Another staff member praised by this family is a day nurse whom the resident affectionately refers to as “her.” This nurse is credited with effectively managing the resident's hearing aids—a small but significant act that greatly enhances communication and comfort for individuals with hearing impairments. Additionally, the evening nurse receives high marks for her attentiveness; she is described as being incredibly observant and responsive to even minor incidents, which fosters a sense of safety among residents who may feel vulnerable in unfamiliar surroundings.

Conversely, other reviews starkly contradict these positive experiences at Franciscan Place, painting a grim picture of neglect and inadequate care practices. Some reviewers express outrage about what they perceive as minimal attention given to residents' basic needs. Reports of unclean conditions, loud environments, and frequent changes in staff raise concerns about consistency in caregiving—a critical element in long-term residential facilities where relationships can significantly affect residents’ well-being.

One family member echoes these sentiments by recounting deeply troubling incidents involving their loved one’s treatment. Accounts include disturbing lapses in supervision—such as leaving a resident asleep on a toilet without assistance—and insufficient responsiveness from staff when calls for help are made. These experiences are not isolated; rather they reflect underlying issues that point towards systemic failings within the institution's operational protocols.

Moreover, complaints describe scenarios that suggest not only neglect but also potential abuse through over-medication or institutionalized disregard for dignity and safety standards—the mention of pills found scattered on floors alongside waste emphasizes an alarming lack of cleanliness and orderliness expected in such facilities. With reports alleging negligence leading to falls or accidents without immediate intervention exacerbate fears surrounding elderly safety at Franciscan Place.

In summary, while some families find solace in knowing their loved ones receive dedicated care from committed staff members at Franciscan Place, others lament their experiences marred by severe neglect and inadequacy from caregivers. The variance between these accounts underlines critical areas needing improvement within the facility: adherence to higher standards of cleanliness and attentiveness must be prioritized alongside maintaining robust communication between nurses’ aides and families regarding patient well-being. By addressing these fundamental issues while continuing commendable practices highlighted in positive reviews, Franciscan Place could strive towards providing optimal care that aligns with its mission statement—especially important within an establishment rooted in Catholic values aimed at upholding human dignity across all facets of healthcare provision.

Physicians

• Wheaton Franciscan Medical Group (0.1 miles)
• West Suburban Center For Arthritis (1.7 miles)
• Drs. Roy and Associates (2.4 miles)
• ProHealth Care Building (3.7 miles)
• Wheaton Franciscan Medical Group (4.1 miles)
• Wheaton Franciscan Medical GRP (4.3 miles)
• Moreland Ear Nose & Throat (5 miles)

Parks

• Fox Brook Park (1.2 miles)
• Dousman Stage Coach Inn Museum (2.7 miles)
• Imperial Estate Park (2.9 miles)
• Wagner Park (3.1 miles)
• Elm Grove Village Park (3.7 miles)
• Waukesha Parks Rec & Forestry (4.7 miles)
• Lake Park Park (5.1 miles)

Pharmacies

• Walgreens (1.3 miles)
• Metro Market Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (3 miles)
• Walgreens (3.2 miles)
• Express Scripts (3.7 miles)

Restaurants

• Kopp's Frozen Custard Stand (1.7 miles)
• Andrea's Red Rooster (1.7 miles)
• Mission BBQ (1.8 miles)
• Cafe Hollander (1.8 miles)
• Meiji Cuisine (2 miles)
• Portillo's (2 miles)
• Albanese's Roadhouse (2.2 miles)

Theaters

• Silverspot Cinema - The Corners of Brookfield (1.8 miles)

Cafes

• Starbucks (2.1 miles)
• Mama D's Coffee (4.7 miles)
• Starbucks (5 miles)
• Starbucks (6.4 miles)

Places of Worship

• First Congregational Church (5 miles)

Hospitals

• Waukesha Memorial Hospital (5.6 miles)
• Rogers Memorial Hospital (6.7 miles)