Valley Center

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  • Interior

    A cozy living room with two red chairs, a window with green curtains, a fireplace, and a TV.
  • Outdoors

    A parking lot with several cars parked in front of a building on a clear day.
  • Decor

    A neatly arranged dining area with tables, chairs, and a kitchenette in the background.
  • Living Room

    A cozy living room with comfortable seating, a bookshelf, and an electric fireplace.
  • Building

    A single-story brick residential building with a covered entrance and surrounding greenery.
  • Bedroom

    A cozy bedroom with twin beds and a decorative flower arrangement.
  • Windows

    A cozy dining area with tables and chairs, adjacent to a kitchen space.
  • Landscaping

    A brick residential building with a covered driveway and outdoor seating area, surrounded by greenery.
  • Kitchen

    A kitchen setup with cabinets, a sink, microwave, stove, and colorful dishes.
  • Entrance

    Entrance to a brick building with landscaped walkway.
  • Artwork

    A cozy bedroom with twin beds, a window view, and elegant decor.
  • Exercise Equipment

    A well-equipped rehabilitation room with various exercise equipment, including an exercise bike, parallel bars, and therapy mats.

Valley Center

1000 Lincoln Drive, South Charleston, WV 25309

For more information about senior living options: (844) 490-3973

1 from 3 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The therapy department at Valley Nursing Home was fantastic and provided excellent support.
  • pro There is a sense of camaraderie among some staff members who demonstrate sympathy and care for patients.
  • pro The facility has the potential for improvement, as indicated by the presence of dedicated family members advocating for their loved ones.
  • pro Some staff members, despite challenges, exhibit moments of compassion and assist patients when possible.

Cons

  • pro The nursing staff are largely under-educated, primarily consisting of LPNs with limited training and education.
  • pro The respiratory therapy services are virtually non-existent, with the therapist spending more time socializing than providing care.
  • pro Staff members often treat patients dismissively and lack sympathy, creating an unwelcoming environment.
  • pro Call lights go unanswered, indicating a severe lack of responsiveness from the staff.
  • pro Patients experience neglect, as evidenced by instances of being left in wet sheets and not receiving adequate food or care.
  • pro The facility is understaffed and lacks well-trained personnel, leading to dangerous situations for vulnerable patients.
  • pro Rude interactions between some nurses and patients exacerbate the negative experience for those needing medical attention.

Review

The reviews of various nursing and post-hospital care facilities paint a concerning picture of the challenges faced by patients in these environments. Across multiple accounts, the sentiment remains consistent: high costs do not equate to quality care, and many facilities fall short of delivering adequate support to their residents, particularly those requiring specialized attention. The overarching theme emerges from criticisms about the education and training of nursing staff, who often comprise Licensed Practical Nurses (LPNs) with limited education and experience. While these individuals undoubtedly play a role in patient care, the critiques suggest that they are inadequately prepared for the responsibilities they undertake, including medication administration and procedures involving artificial airways.

One review highlights a troubling scenario where respiratory therapy services were almost nonexistent. Describing a therapist who displayed unprofessional behavior—notably arriving in high heels and mini skirts while prioritizing socialization over patient care—the review underscores an alarming lack of professionalism among staff. Such behaviors not only raise questions about individual accountability but also reflect on the systemic issues within healthcare facilities where personnel may not prioritize patient well-being over personal distractions. This lack of focus on essential duties exacerbates concerns regarding infection control and overall patient safety, raising red flags for families considering placement for their loved ones.

Moreover, patients frequently express frustration regarding communication with medical professionals in these settings. Many find that doctors rarely visit and that patients receive inadequate attention from Physician Assistants (PAs) who possess limited education themselves. Complaints about rude staff members dismissing patients' concerns further illustrate a culture of neglect toward those who require compassionate care during vulnerable times. The portrayal of call lights as signals for staff to avoid rather than respond to is particularly telling; it underscores an environment where patients feel ignored or undervalued.

A poignant account comes from an individual recovering from surgery following a severe car accident. While acknowledging the excellent service provided by the therapy department at Valley Nursing Home, this reviewer expresses deep dissatisfaction with their overall experience related to medication management—especially concerning critical drugs needed for post-transplant care. Despite advocating for correct protocols based on years of treatment history, this individual's interactions with poorly trained nursing staff generated significant anxiety regarding proper administration of vital medications. Such situations put vulnerable patients at risk during crucial recovery periods due to staffing inadequacies.

Another heartbreaking story comes from a family caring for their father after a stroke left him incapacitated and reliant on assistance that was tragically insufficient during his six-week stay at one facility. They observed numerous instances where he was left hungry without nourishment unless family members intervened or found him lying in soiled sheets—a shocking reality highlighting gross negligence in basic hygiene and dignity afforded to residents. Frustration turned into urgency as they sought alternatives; every day brought new horrors that compelled them to extricate him from an environment they deemed unsafe and uncaring.

Ultimately, these reviews illuminate a pressing need for reform within nursing homes and similar healthcare facilities across the spectrum. There is an unmistakable call for better training standards among nursing personnel—given LPNs' roles are increasingly demanding—and enhanced oversight by healthcare administrators to ensure all patients receive appropriate levels of care suited to their unique needs. Patients deserve dignity and compassion throughout their healing journeys; thus far, many feel trapped within systems focusing too much on operational efficiency rather than patient-centered approaches best epitomized by true empathetic medical practice.

In light of these testimonials, it becomes evident that families must do thorough research before entrusting loved ones into any post-hospital or long-term care facility’s hands—a realization underscored by tales shared here about both mistreatment experienced firsthand alongside utter disregard demonstrated toward individuals grappling with debilitating conditions requiring ongoing support amidst vulnerability stemming from illness or disability.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Description

Valley Center in South Charleston, WV is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. Our residents can enjoy the convenience of having cable or satellite TV in their fully furnished apartments, as well as access to Wi-Fi/high-speed internet for staying connected with family and friends.

To ensure comfort and convenience, our community includes a dining room where residents can enjoy delicious meals prepared by our experienced staff. We also provide housekeeping services to maintain a clean and tidy living environment for our residents. For those who prefer cooking their own meals, kitchenettes are available in each apartment.

Valley Center understands the importance of outdoor spaces and gardens for relaxation and recreation. Our community features outdoor spaces where residents can take walks, engage in gardening activities, or simply enjoy the fresh air. Additionally, we offer move-in coordination services to assist new residents with a seamless transition into our community.

When it comes to care services, Valley Center ensures 24-hour supervision to ensure the safety and well-being of our residents. Our compassionate staff provides assistance with daily activities such as bathing, dressing, and transferring. Coordination with health care providers is also provided to facilitate necessary medical treatments and appointments.

Maintaining a healthy lifestyle is crucial at Valley Center. We offer specialized diabetes diets and provide meal preparation and service tailored to individual dietary restrictions. Medication management services are also available to ensure that residents receive their medications on time.

Valley Center deeply values mental wellness. We have implemented a mental wellness program that promotes social engagement and cognitive stimulation among our residents through scheduled daily activities.

Our location in South Charleston offers numerous amenities within close proximity. Residents can easily access three cafes, three parks, six pharmacies, nine physicians' offices, 26 restaurants, two places of worship, one theater, and three hospitals nearby.

At Valley Center in South Charleston, WV, we provide exceptional assisted living care combined with a wide range of amenities and services to offer our residents a comfortable, secure, and enjoyable lifestyle.

Nearby Places of Interest

Pharmacies

  • Good Neighbor Pharmacy (0.9 miles)
  • Bypass Pharmacy (0.9 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.2 miles)
  • Walgreens (3.5 miles)
  • Fruth Pharmacy (4.7 miles)
  • Kroger Pharmacy (5.1 miles)

Physicians

  • Spring Hill Primary Care Physicians (1.1 miles)
  • Dunbar Medical Associates (1.2 miles)
  • Dr Endicot Office (1.3 miles)
  • Charleston Obstetrics and Gynecology Associates (1.4 miles)
  • TMH Summit Orthopedics (1.4 miles)
  • Crigger & Associates Ent (1.5 miles)
  • Mountain State Medicine & Rheumatology (1.5 miles)

Restaurants

  • McDonald's (1.2 miles)
  • Los Agaves (1.3 miles)
  • Wendy's (1.4 miles)
  • Fresh Seafood Co. (1.7 miles)
  • Taco Bell (1.8 miles)
  • Bob Evans (2 miles)
  • Wendy's (2 miles)

Parks

  • Shawnee Park (1.2 miles)
  • Little Creek Park (1.4 miles)
  • Wine Cellar Park (2.5 miles)
  • Haddad Riverfront Park (6 miles)

Hospitals

  • Thomas Breast Cancer Center (1.4 miles)
  • Thomas Memorial Hospital (1.5 miles)
  • Thomas Herbrt J Mm Hospital Association (1.5 miles)
  • Women & Children's Hospital (6.1 miles)

Cafes

  • Tj Cinnamons (2.2 miles)
  • Starbucks (2.4 miles)
  • Panera Bread (2.5 miles)
  • Tim Hortons (5.5 miles)
  • Coal River Coffee Company (5.6 miles)
  • Starbucks (5.8 miles)

Theaters

  • Marquee Cinemas - Southridge 12 (2.6 miles)
  • Regal Nitro (5.3 miles)

Places of Worship

  • Southridge Church (3.4 miles)
  • First Presbyterian Church (3.6 miles)

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