Valley Center in South Charleston, WV

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  • Interior

    A cozy living room with two red chairs, a window with green curtains, a fireplace, and a TV.

  • Outdoors

    A parking lot with several cars parked in front of a building on a clear day.

  • Decor

    A neatly arranged dining area with tables, chairs, and a kitchenette in the background.

  • Living Room

    A cozy living room with comfortable seating, a bookshelf, and an electric fireplace.

  • Building

    A single-story brick residential building with a covered entrance and surrounding greenery.

  • Bedroom

    A cozy bedroom with twin beds and a decorative flower arrangement.

  • Windows

    A cozy dining area with tables and chairs, adjacent to a kitchen space.

  • Landscaping

    A brick residential building with a covered driveway and outdoor seating area, surrounded by greenery.

  • Kitchen

    A kitchen setup with cabinets, a sink, microwave, stove, and colorful dishes.

  • Entrance

    Entrance to a brick building with landscaped walkway.

  • Artwork

    A cozy bedroom with twin beds, a window view, and elegant decor.

  • Exercise Equipment

    A well-equipped rehabilitation room with various exercise equipment, including an exercise bike, parallel bars, and therapy mats.

Valley Center in South Charleston, WV

Valley Center is a nursing home community in South Charleston, WV.

Information last verified:

1000 Lincoln Drive, South Charleston, WV 25309

For more information about senior living options: (866) 208-4318

4.3 from 110 reviews
5 stars
84
4 stars
9
3 stars
0
2 stars
2
1 stars
15

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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Overall Review of Valley Center

common 34 reviews mention this

Staff friendliness and professionalism

Residents and visitors repeatedly describe the staff as friendly, professional, and helpful.

Many reviews focus on how staff members treat residents and families—helpful, polite, and responsive when questions come up. Several people also mention that different departments communicated or supported them during rehab stays and visits. A few negative reviews dispute care quality, but even those critiques still acknowledge individual staff members who were helpful or answered call bells when needed.

common 18 reviews mention this

Facility cleanliness and odor control

A frequent theme in reviews is a clean, odor-controlled facility.

Numerous reviews say the building felt clean, orderly, and comfortable, with comments about avoiding unpleasant odors and keeping rooms tidy. Some also describe cleanliness as something they specifically noticed during visits. At the same time, a smaller set of reviews describes the opposite—saying bathrooms or floors were dirty, smelling bad, or needing maintenance—so cleanliness appears inconsistent across reviewer experiences.

differentiator 16 reviews mention this

Rehabilitation and therapy support

Rehabilitation and therapy are repeatedly described as a core strength.

Several reviews describe strong experiences with therapy during rehab after injuries or hospital stays, including physical and occupational therapy. People frequently connect improvement or progress to care provided by the therapy team and related caregivers such as nursing aides and nurses. Even reviewers with other concerns often single out therapy as the best part of their experience.

caveat 9 reviews mention this

Food quality and meal handling

Reviews are mixed on food, with some calling it bland or poorly handled.

Some residents and visitors describe the food experience as not very good—bland, limited, or portions that felt small. A few also raise concerns about meal logistics, like food being cold or not provided in a way that matched residents’ needs. Other reviews mention meals more positively or do not focus on dining at all, which is why this theme shows up as a recurring caveat rather than a clear consensus.

caveat 6 reviews mention this

Maintenance, room updates, and upkeep

Some reviewers say rooms and shared spaces need basic updating and upkeep.

A subset of reviews calls out physical maintenance issues such as outdated rooms, bathroom problems, and concerns about cleanliness in bathrooms or floors. Others describe the facility as newly opened or well maintained, so the upkeep feedback is not uniform. Where issues are mentioned, they often tie back to resident comfort and perceptions of dignity.

caveat 4 reviews mention this

Medication access and communication

A few reviews raise concerns about communication, including difficulty reaching staff or delays with medication.

Some reviews describe problems getting in touch with staff by phone and feeling anxious about not knowing what was happening. Others mention that medication delivery or management was inconsistent, or that residents did not receive medications as expected. These concerns appear in a minority of reviews, but they are serious enough to stand out.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Yeager (9 miles away) Yeager (9 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Good Neighbor Pharmacy (0.9 miles)
  • Bypass Pharmacy (0.9 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.2 miles)
  • Walgreens (3.5 miles)
  • Fruth Pharmacy (4.7 miles)
  • Kroger Pharmacy (5.1 miles)

Physicians

  • Spring Hill Primary Care Physicians (1.1 miles)
  • Dunbar Medical Associates (1.2 miles)
  • Dr Endicot Office (1.3 miles)
  • Charleston Obstetrics and Gynecology Associates (1.4 miles)
  • TMH Summit Orthopedics (1.4 miles)
  • Crigger & Associates Ent (1.5 miles)
  • Mountain State Medicine & Rheumatology (1.5 miles)

Restaurants

  • McDonald's (1.2 miles)
  • Los Agaves (1.3 miles)
  • Wendy's (1.4 miles)
  • Fresh Seafood Co. (1.7 miles)
  • Taco Bell (1.8 miles)
  • Bob Evans (2 miles)
  • Wendy's (2 miles)

Parks

  • Shawnee Park (1.2 miles)
  • Little Creek Park (1.4 miles)
  • Wine Cellar Park (2.5 miles)
  • Haddad Riverfront Park (6 miles)

Hospitals

  • Thomas Breast Cancer Center (1.4 miles)
  • Thomas Memorial Hospital (1.5 miles)
  • Thomas Herbrt J Mm Hospital Association (1.5 miles)
  • Women & Children's Hospital (6.1 miles)

Cafes

  • Tj Cinnamons (2.2 miles)
  • Starbucks (2.4 miles)
  • Panera Bread (2.5 miles)
  • Tim Hortons (5.5 miles)
  • Coal River Coffee Company (5.6 miles)
  • Starbucks (5.8 miles)

Theaters

  • Marquee Cinemas - Southridge 12 (2.6 miles)
  • Regal Nitro (5.3 miles)

Places of Worship

  • Southridge Church (3.4 miles)
  • First Presbyterian Church (3.6 miles)

Frequently Asked Questions

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