Kelly Svc Assisted Living

Pros

• Families felt welcomed and safe from the very first visit.
• Residents were described as being well cared for and genuinely cared about, with open and frequent communication.
• The facility was cozy, homey, and family-oriented, with festive decorations and a clean, inviting atmosphere.
• Each resident had their own spacious living space, contributing to a peaceful, stress-free environment.
• The staff consistently went above and beyond to meet residents' needs and were caring and friendly.
• Care was life-affirming, with families grateful for the time spent with their loved ones.
• The building was clean and well-maintained, and meals were delicious.
• The staff showed deep respect, provided emotional support, and shared in moments of grief with families.

Cons

• The reviewer claims that SweetBriar charged half a month's rent after the mother moved out and then rented her room to another resident, charging that resident for the remaining time.

Review

Choosing the right assisted living arrangement for a loved one is never easy, but the impressions left by SweetBriar start the conversation on a hopeful note. Families describe how the staff welcomed them from the very first visit and continued to provide a sense of safety and steadiness through every step of the journey, including the sometimes difficult process of moving a loved one out. The overarching message is that the care goes beyond routine tasks: there is a genuine sense that residents are known and valued, and that families are supported with open, frequent communication, including regular progress updates and responsive answers to questions. Many who stayed or visited repeatedly left with the feeling that their loved one was being cared for - with a level of attentiveness that eased a heavy burden for families.

The atmosphere at SweetBriar is frequently described as cozy and family-oriented. Visitors note a sweet, home-like vibe: the staff work hard to keep the environment inviting and charming, especially with holiday decorations that transform the space into a warm, seasonal home. There is a strong emphasis on socialization within a gorgeous, comfortable living area where residents can mingle and feel part of a community. The environment is characterized as homey and quaint, with a consistent effort to decorate for every season, and a clean scent that reinforces a sense of freshness. Many reviews highlight how welcoming and accommodating the facility feels, with spacious layouts and private living spaces that residents can personalize to their liking. Proximity to major roads is also mentioned as a practical plus.

Cleanliness, care, and daily life at SweetBriar repeatedly stand out in families' memories. Reviewers praise the meticulous upkeep of the building and the care given to residents' clothing and meals, as well as the dedication to feeding and caring for each person. The atmosphere of the home is reinforced by the thoughtfulness of seasonal decor and the sense that the residence is truly the residents' home. The staff are frequently lauded for going above and beyond, ensuring residents' needs are met with patience and respect. A number of testimonials highlight how medical personnel were available to answer questions, and that the food quality was consistently high - a striking feature noted by several guests and former residents.

The most powerful narratives are the personal ones: stories of deep, meaningful care that touched families at some of their most vulnerable moments. One reviewer speaks of a mother who could be feisty, yet felt secure and cared for by the caregivers, who were dependable and compassionate. Another recounts the gratitude they felt for the extended time their mother had thanks to the level of care received, describing the final 20 months as a gift. In the case of a mother-in-law, the family describes unwavering support during the last months, noting that the staff not only provided practical assistance but also emotional comfort during a difficult decision. A grandmother is remembered with the highest admiration - the staff treated her with respect, and one caregiver even held a hand at the end of life while a family member held the other. The sentiment across these stories is that the staff genuinely cares, sometimes sharing in the family's grief and celebrating the life of each resident with compassion.

Alongside these reflections, there are also pragmatic, human-centered notes that accompany the glowing praise. Families consistently describe staff who are attentive, responsive to call bells, and professional from the director onward. The memory of meals and the quality of life in the facility are tied to constructive care, with one reviewer named Anne Ten Eyck Carroll underscoring excellent memory services and the overall pleasant environment. The general consensus is that SweetBriar is a place where "people really do care" - a sentiment reinforced by final affirmations that the facility is a beautiful, nice, friendly place with excellent memory care services. Those who have visited or stayed often leave with a sense of gratitude for the care their loved ones received and a confidence that they would recommend SweetBriar to others in need of a homelike, attentive setting.

Not every note is without caveat. One reviewer shared a concern about billing when a resident moved out: they were charged half a month's rent, yet the facility moved another person into the vacated room and charged that new resident for the remaining time. While this is a solitary issue rather than a reflection of overall care quality, it serves as a reminder that families should engage in clear, upfront discussions about charges and policies to ensure there are no surprises as circumstances change. Taken in context with the many heartfelt testimonials, the overall impression is that SweetBriar offers a deeply caring, engaging, and supportive environment that families value highly when seeking a trusted home for their loved ones.

In summary, SweetBriar is described by families and former residents as a warm, welcoming, and well-run assisted living community. It combines a homelike, cozy atmosphere with strong attention to cleanliness, meaningful engagement, and compassionate, attentive care. Residents have personal space to feel at home, while the community offers social opportunities and a sense of belonging. The staff's commitment - evidenced by their willingness to comfort families, answer questions, and go above and beyond in daily care - leaves a lasting impression of kindness and respect. For many families, SweetBriar represents not just a facility, but a supportive home where loved ones can thrive with dignity and care, and where families feel heard, informed, and assured every step of the way.

This part of Dunbar, West Virginia, offers a convenient and diverse range of amenities for senior living. With multiple pharmacies located within a short distance, access to medical care and prescriptions is easily accessible. There are also various dining options nearby, including fast-food chains and sit-down restaurants for a variety of dining experiences. In terms of healthcare, there are several physician offices in close proximity, providing specialized care for seniors. Additionally, the presence of parks provides opportunities for outdoor activities and relaxation. The nearby hospitals offer peace of mind in case of emergencies or medical needs. Cafes in the area provide opportunities for socializing and enjoying a cup of coffee. Places of worship cater to spiritual needs, while theaters offer entertainment options for leisure time. Overall, this area of Dunbar provides a well-rounded environment with essential services for senior residents.

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (0.3 miles)
• Bypass Pharmacy (0.6 miles)
• Good Neighbor Pharmacy (0.6 miles)
• Walgreens (2.7 miles)
• Fruth Pharmacy (4.5 miles)
• Walgreens (4.8 miles)

Restaurants

• Los Agaves (0.3 miles)
• McDonald's (0.4 miles)
• Wendy's (0.4 miles)
• Taco Bell (1.1 miles)
• Fresh Seafood Co. (1.2 miles)
• Wendy's (1.4 miles)
• Bob Evans (1.4 miles)

Physicians

• Dunbar Medical Associates (0.3 miles)
• Dr Endicot Office (0.8 miles)
• Charleston Obstetrics and Gynecology Associates (0.9 miles)
• TMH Summit Orthopedics (0.9 miles)
• Spring Hill Primary Care Physicians (0.9 miles)
• Crigger & Associates Ent (0.9 miles)
• Mountain State Medicine & Rheumatology (1 miles)

Parks

• Shawnee Park (0.4 miles)
• Wine Cellar Park (1.3 miles)
• Little Creek Park (1.8 miles)
• Haddad Riverfront Park (5.7 miles)

Hospitals

• Thomas Breast Cancer Center (0.8 miles)
• Thomas Memorial Hospital (1 miles)
• Thomas Herbrt J Mm Hospital Association (1 miles)
• Women & Children's Hospital (5.7 miles)

Cafes

• Tj Cinnamons (2.7 miles)
• Starbucks (3.2 miles)
• Panera Bread (3.3 miles)
• Tim Hortons (5.3 miles)
• Starbucks (5.4 miles)
• Coal River Coffee Company (5.4 miles)

Places of Worship

• First Presbyterian Church (2.9 miles)
• Southridge Church (4.6 miles)

Theaters

• Marquee Cinemas - Southridge 12 (3.3 miles)
• Regal Nitro (4.6 miles)