Care Haven Center presents a competitive pricing structure for its services when compared to both Berkeley County and the broader state of West Virginia. For those considering semi-private accommodations, Care Haven Center's monthly fee stands at $5,250, which is notably higher than the county average of $4,574 and significantly above the state average of $3,683. Similarly, in terms of private rooms, Care Haven Center charges $5,550 - again surpassing both the county's rate of $4,525 and the state's average price of $4,794. These figures reflect a commitment to quality care that may justify the premium for prospective residents seeking enhanced support and amenities in a nurturing environment.
Floor plans
Care Haven Center
Berkeley County
West Virginia
Semi-Private
$5,250
$4,574
$3,683
Private
$5,550
$4,525
$4,794
Overall Review of Care Haven Center
common20 reviews mention this
Staff are often praised for care
Residents and families frequently describe staff as caring, kind, and attentive to needs.
Many reviewers describe staff members as friendly, courteous, and helpful, including during rehab and longer-term stays. Social services and front-office support also comes up repeatedly, with reviewers appreciating help navigating paperwork and next steps. Some also mention staff checking in regularly, encouraging residents, and responding with compassion. A smaller number of comments are critical of staff communication, attitude, or not responding quickly in urgent moments.
caveat10 reviews mention this
Cleanliness gets mixed mentions
Cleanliness is a recurring point, ranging from well-kept praise to strong smell complaints.
Several reviewers say the facility looks very clean, is well maintained, and rooms are kept tidy. Others describe serious odor problemsâsome say the building smells terrible and was hard to stay inâplus additional concerns like roaches and rooms not being cared for promptly. Between these accounts, reviewers appear divided on the day-to-day condition of the building. Either way, cleanliness is clearly something families notice quickly during visits or stays.
differentiator5 reviews mention this
Therapy and rehab outcomes vary
Therapy experiences range from strong rehab progress to frustration with how sessions are handled.
Some residents describe physical therapy and rehab progress, saying walking improved and that the therapy department helped them get back to where they needed to be. Several reviewers also speak positively about occupational therapy and the overall rehab support during short stays. At the same time, a few comments are highly negative about rehab quality and session structure, including dissatisfaction with occupational therapy. Taken together, therapy satisfaction depends heavily on what each reviewer experienced during their time there.
common3 reviews mention this
Activities bring engagement
Reviews commonly mention that there are activities to help residents stay engaged.
Multiple reviewers describe an activities program that residents enjoy, including ways to incorporate exercise into fun. Families also mention residents socializing in groups and looking content and happy during visits. One review also highlights an activities director as especially involved. While most activity comments are positive, they show up often enough to feel like a consistent part of daily life for those who commented on it.
caveat2 reviews mention this
Help can feel delayed in emergencies
Some reviewers report delays when help is needed quickly.
A couple of reviews describe situations where call-for-assistance response was slow or families had trouble getting timely information. One reviewer also mentions difficulty getting help in an emergency and not receiving responses for an extended period. Other reviewers contrast this with reports of staff checking in without being asked, but the complaints about delays are noticeable in the reviews provided.
common2 reviews mention this
Nearby dining and services are close
Several nearby restaurants and medical services are within a few miles.
For everyday outings and nearby appointments, the area includes multiple restaurants and medical options within a short drive. Reviewers donât provide detailed comments on these specific destinations, but the listingâs nearby options give a sense of whatâs accessible around the community.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Amenities
Private
Nearby Places of Interest
This area of Martinsburg, West Virginia, offers a variety of amenities and services that would be beneficial for seniors looking to settle down in a peaceful community. With multiple places of worship nearby, including St Joseph Catholic Church and Trinity United Methodist Church, residents have access to spiritual support and community involvement. In terms of healthcare, there are several pharmacies and physicians' offices within a convenient distance from the area, such as Patterson's Drug Store and Dermatology Associates. The proximity to hospitals like WVU Hospitals-East City Hospital ensures quick access to medical care when needed. Additionally, seniors can enjoy dining options at restaurants like Blue White Grill and Brix 27 or relax at cafes such as Starbucks and Panera Bread. For recreational activities, parks like War Memorial Park and Morgan's Grove Park offer opportunities for outdoor leisure. Overall, this neighborhood provides the necessary resources for comfortable senior living in Martinsburg.
Places of Worship
St Joseph Catholic (3.6 miles)
Trinity United Methodist Church (3.9 miles)
Martinsburg Seventh Day Adventist Church (5.2 miles)
Care Haven Center presents a competitive pricing structure for its services when compared to both Berkeley County and the broader state of West Virginia. For those considering semi-private accommodations, Care Haven Center's monthly fee stands at $5,250, which is notably higher than the county average of $4,574 and significantly above the state average of $3,683. Similarly, in terms of private rooms, Care Haven Center charges $5,550 - again surpassing both the county's rate of $4,525 and the state's average price of $4,794. These figures reflect a commitment to quality care that may justify the premium for prospective residents seeking enhanced support and amenities in a nurturing environment.
Care Haven Center on seniors.fyi includes 9 photos including images showing landscaping, garden, dining, physical therapy, exercise equipment, therapy room, fitness, kitchen, and more.
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Exercise Equipment, Rehabilitation, Physical Therapy, Fitness, and Therapy Room
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Skilled Nursing Facility
Private
Intimate, small community with 24/7 supervision and comprehensive care services.
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