Care Haven Center in Martinsburg, WV
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Care Haven Center is a nursing home community in Martinsburg, WV.
Information last verified:
2720 Charles Town Road, Martinsburg, WV 25405
For more information about senior living options: (866) 208-4318
Residents and families repeatedly describe staff as friendly and attentive.
A lot of reviewers describe staff as welcoming, courteous, and helpful, including aides and therapy staff. Several residents or families mention frequent check-ins, responsive help, and staff treating people with compassion. Even in mixed experiences, some individual nurses or caregivers are singled out for going above and beyond.
Many reviews mention the facility feeling clean and well maintained.
Multiple reviewers say the building looks very clean, with examples like a clean dining area and overall cleanliness. Others describe the facility as well maintained, including when comparing it to other nursing home experiences. A smaller set of reviews raises strong concerns about odors or pests, which shows cleanliness impressions can vary.
Dining is mentioned positively in several reviews.
Reviewers describe the food as pretty good or that meal options were provided when preferences didn’t fit. Some also mention good dining room conditions as part of their overall impression. The community also offers specialized meal support in its care plans, including diabetes-focused and other special dietary restrictions.
Reviews connect care here with social engagement and therapy.
Several reviewers mention activities as a positive part of daily life, including enjoying groups and social time. Others describe therapy staff as helpful, and one visitor credits therapy with progress during rehab. The community also offers scheduled daily activities and includes activities-of-daily-living assistance as part of care services.
A few reviews report troubling smell and pest problems.
Some reviewers describe strong, ongoing odor concerns and say it affected the overall environment. Others report seeing roaches and describe the environment as horrible. These complaints contrast with the many cleanliness-positive reviews, but they are specific enough to stand out as recurring negative feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
21 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesCare Haven Center is located at 2720 Charles Town Road, Martinsburg, WV 25405 in Berkeley County, West Virginia
Care Haven Center on seniors.fyi includes 6 photos including images showing landscaping, dining, interior, garden, healthcare, building, trees, flag, and more.
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Outdoors
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